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  • New
    Audioexperts
    Newcomer - Level 1
    2021-10-01
    Popcorn sound in Tannoy Di5a | Point Source Speakers

    My Tannoy Di5a selfpowered loudspeaker, has a constant pop corn noise, and the blue LED on the rear side flashes with the same frequency as the noise. What can be done to fix this issue?

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    • Audioexperts
      Nigel67 Hi Audioexperts. Many apologies for your question not being replied to previously. Your speaker will need to be sent to a local service centre for repair. To be able to proceed, we will require you to send us a Service ticket please. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. A colleague will then get back to you with an RMA number and advise the local service centre to you. Many thanks, and again, apologies for no-one getting back to you previously
      • Oct 10
  • New
    JosephDejarnett
    Contributor - Level 1
    2021-08-16
    Looking for Tannoy v12 tweeter replacement | Point Source Speakers

    Hello!  

     

    Does anyone know where I might find a replacement high frequency driver or diaphragm for my Tannoy v12? 

    I believe it is the hf 7900 0550.

     

    Thanks!

     

     

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    • JosephDejarnett
      KyleJohnson Hello, Kyle here with Music Tribe. For any spare parts inquiries please click on Support and then Spare Parts to submit a ticket.
      • Aug 16
  • New
    Mcdee33
    Newcomer - Level 1
    2021-05-10
    Tannoy iq10 compression drivers | Point Source Speakers

    After 4 x iq10 compression drivers made by fane 

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    • Mcdee33
      Dale_M Hi there can I advise you put in a support ticket from the above tab and select Spares so the team may be able to advise you? Many thanks.
      • May 10
  • New
    MateuszMusialski
    Newcomer - Level 1
    2020-11-07
    Coil in tannoy v net 15 HL | Point Source Speakers

    Hey fox i have this bass bin with type d amp in it and i think coil is gone. Where i cane get one? 

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    • MateuszMusialski
      john0121 Hi Mateusz, If you fill out the spare parts via the support button at the top of the page then a member of the team will be able to advise you on this.
      • November 8, 2020
  • mikeatbormann
    Newcomer - Level 1
    2020-07-10
    Missing documentation | Point Source Speakers
    To whom it may concern, Where can I find standard professional documentation on Tannoy loudspeakers, specifically VX15HP. Looking for detailed drawings for cabinet rigging points, center of gravity, dimensions. It would be wonderful to get frequency plots. Appreciate any help.
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    • mikeatbormann
      Goetz Hi,
      please go to https://www.tannoy.com/downloads.html and search for the product. You will find a detailed product information document there with all info.
      Cheers
      Goetz
      • July 13, 2020
      • Missing documentation
        mikeatbormann Hello Goetz, I'm sorry but the information I requested does not appear in a quick start guide.
        • July 13, 2020
      • Missing documentation
        Goetz Hello Mike, look for a file called "Product Information Document"!
        • July 14, 2020
      • Missing documentation
        mikeatbormann I'm sorry, Goetz, the information is not available. As I indicated, only a quick start guide is available.
        • July 14, 2020
      • Missing documentation
        Goetz That's weird – I had it and now I can't find it either. I'm on it...
        • July 21, 2020
    • mikeatbormann
      Goetz Hello Mike, I located some technical documentation for you to download:

      https://musictribe-my.sharepoint.com/:b:/p/goetzmueller_duerholt/Ef2zbaO7RxpAooKocrG4oSAB_nhRIf2nJT-Jl0Z8iQaAXA?e=UA5yRx

      Seem's that I previously mixed up some files. I hope that helps!
      Goetz
      • July 22, 2020
      • Missing documentation
        mikeatbormann Hello Goetz, that is perfect! Exactly what I needed! If that level of information was readily available and easy to locate on all of the Tannoy items, more of my United States integrators/contractors would be excited about spec'ing Tannoy professional products into installations. Thanks again, Goetz!
        • July 22, 2020
      • Missing documentation
        Goetz Thanks Mike, glad I could help. I'll definitely let the team know – maybe there's a way to include more documents into the downloads. Cheers!
        • July 22, 2020