Has anyone got one 

CS is a joke 

All my Turbosound kit is now up for sale 

Will never recommend the products again 

No reply from CS no parts 

I need my kit to make a living 

Poor show 

I'd like to convert TFM-450 Bi-amp floor monitors to non Bi-amp monitors. Any advise on pasive cross-overs?

I have just under a dozen Turbosound TFX-152M-AN which 3, only 1-2 years old, always transported safely, that have had failures. Here is what, after many hours, the cause of the failure is. Since the are not supplying parts at all, or fast track replacement units, well, I'm speaking up.

1) The center cone, as part of the "coaxial" aspect of the monitor, is GLUED IN WITH A SEMI NON-HARDENING AGENT. I've had 2 that have done this. The glue was also not properly spread evenly which doesn't help the situation one bit.

2) The tweeter"high end speaker which uses the cone for the out bound signal to go thru the 15" low end speaker diaphragm can rupture at mid signal strength. This in itself is just poor design. 

*** My suggestion if you have these, DO NOT SEND THEM IN. THERE ARE NO PARTS AND YOU MAY BE MONTHS BEFORE YOU GET IT BACK! I had 2 go down a week apart. One with the tweeter and one with a detached cone. I just made one out of two. 

Hi I have a floor monitor with a power failure. I have checked it out and it will require replacement of AMP/POWER Module.

Please advise on the procedure to acquire the replacement parts.

Its Serial Number is S190500011BMU

 Regards

George.

I have a Turbosound Milan M12 loudspeaker that won't turn on. I tried a new fuse of the same type and that didn't fix it, is this common and what typically is the culprit? I've been using them consistently in a venue for the past 5 years, this one died about 3-4 months ago

Good morning,

I've a TS wedge which failed last gig (lost the top end during soundcheck) so I'm assuming the HF driver.  I've only used it abour 3 times due to covid lockdowns meaning we could not perform. Might just have bought a dud (was bought new in September last year)

With the onboard controller, firstly is there a diagnostics mode that means I can check the HF driver without opening the cab and testing it physically?

Also if it has failed, what is the part number / type, to order/replace.  

We're performing in two weeks 13th November, and I need to get it done for that event..

Thanks for your help in advance.

 Already have case number: CAS-497037-S4C7S6

Keep safe.

I have a TFX122M-AN monitor that I returned to Sweetwater for repairs (it had a bad power supply). Sweetwater, which is now the main service point for repairs in the US was very quick about diagnosing the issue, but today sent me this message:

"I have unfortunate news regarding the part we needed to perform this repair. The part is currently back ordered. Turbosound has not been able to provide us with an ETA yet."

We are a live music venue, and that monitor is one of our primary monitors, so having no idea when it might get fixed is not very comforting. What good is a 10 year warranty if you can't get parts? It's not like this is an old speaker, it's been in production for years now.

Don't get me wrong, I love my Turbosound gear and it sounds great and helps us be a better room and all the musicians like how the monitors sound - but the current situation with not being able to tell when new speakers will be available or when parts will be available is just awful. As a user of your equipment, I find this amazingly frustrating and it makes it hard to recommend your products no matter how good they sound.

If there is anyone from Turbosound or Music Tribe that would like to help me resolve this issue - feel free to contact me and I will gladly give you specifics on my warranty case.