Hi,
A year ago I bought a BEHRINGER PMP500 POWERMIXER (which I use frequently) and 2 wireless microphones ULM200USB/ULM202USB, which I checked at that time and they where working. They have been stored since in a dry place and now they are not working any more.
Any suggestions?
I wanted to contact the support team, but the "My Profile" don´t like my phone number so I´m nor able to do that.
Any suggestions?
Hi Martin, welcome to the community.
Some of the fields in the profile are picky about the format of the entry. Try selecting your country code in the pull-down and then entering your phone number without spaces, dashes or a leading zero.
Hi Rex,
somehow it worked - after I filled in "male" which I´ve not seen and not been aware of. Now I could send my inquiry. It says my ticket is resolved, but I don´t find an answer to my question. Instead I got a mail for a customer survey. Wouldn´t it be nice to answer my question first?
By the way: It is far too complicated to get in contact with support.
Thanx in advance for your help!
Martin
@herenow wrote:
Hi Rex,
somehow it worked - after I filled in "male" which I´ve not seen and not been aware of. Now I could send my inquiry. It says my ticket is resolved, but I don´t find an answer to my question. Instead I got a mail for a customer survey. Wouldn´t it be nice to answer my question first?
By the way: It is far too complicated to get in contact with support.
Thanx in advance for your help!
Martin
Keep an eye on your email Spam folder. Some users have lost responses from the Care team here. What type of ticket did you raise? I suggest Technical Support would be the one to try. I have noticed that cases get marked as Closed after Care has sent an email with suggestions. The case then gets re-opened when you send a reply to the email.
I got this:
"Hi herenow!
You just earned a new badge!
First Reply
Reply to one post."
and your message, that´s it
@herenow wrote:
I got this:
"Hi herenow!
You just earned a new badge!
First Reply
Reply to one post."
and your message, that´s it
You will get this type of email from the Community web system - unless you disable them in your Settings. They are not related to the Care tickets. You should have received an email showing your case number and saying that they would respond later. If you didn't get this after, say, 24 hours, try raising another ticket.
Hello,
I am looking for a specification sheet of this device as well as the pricing and where to buy.
Thank you
@wasmith5 wrote:
Hello,
I am looking for a specification sheet of this device as well as the pricing and where to buy.
That's a great reference mic. It is available at most online music or audio stores such as here. I did see the spec sheet online not too long ago. If I come across it again, I'll add the link.
Considering the purchase of a "does it all" project-studio mic? Read my review of Behringer's B-1 Condenser Microphone here:
This website is utterly impenetrable! Anyway, I eventually found a way to this point,
My girlfriend’s son who is intelligent but differently abled has been given a Behringer B1 mic by his school. Yes, a B1 not a B2. They said it “just stopped working”. I have tried it on one of my many PA amps with 48V phantom and it is true – absolutely nothing is coming from the mic. Can you give me any clues or is there anywhere I can send it at least to get a price for a paid-for repair? I have a usual repairman who was recommended to me by Yamaha who solves most things! Is there an email address for Behringer so that I can ask them?
I have had a B-2 Pro Condeser Mic for a few years and the elastic bands have stretched and are pretty much useless. Does anyone know where I can get replacements that will fit? I can't see any on offer on the Behringer site.