Statistics

254,384 members
132,067 posts
  • New
    PeteGarza
    Newcomer - Level 1
    2021-10-11

    On One of the mics I replaced the batteries, When I try to power on pressing volume Up light  will only blink weak and turn off. 

    0 4
    • PeteGarza
      WilliamR Hello, With most of these wireless devices, you want to make sure you are using alkaline batteries. Standard batteries don't work well with most wireless mics.
      • Oct 12
  • New
    ievent
    Newcomer - Level 1
    2021-09-23

    Buenas tardes, me gustaría saber si se puede utilizar un micrófono de diadema en este sistema con su debido adaptador Jack .

    Gracias

    0 21
    • ievent
      Dale_M The input the for the mic is TRS (tip ring sleeve) so any mic that has this arrangement in theory should work but it would be unsupported, if you were to use a headset which has headphones combined with the mic then this will not work.
      • Sep 24
    • ievent
      ievent

      Ok gracias ?

      • Sep 25
  • New
    phansen
    Newcomer - Level 1
    2021-09-14

    I followed your protocol and opened a ticket on June 21 and due to your software change finally ordered and received a replacement Bluetooth USB on July 27th and have tried all the traditional troubleshooting tips given by your team, however the lapse in time by Music Tribe has us almost three months without being to use our Behringer Speaker system.  We are a senior living facility and with Covid we need this speaker for recreation for our seniors.  How can we escalate a replacement or repair of our new USB?  Its been over a month since anyone has even replied to me and I've replied to that last email three times now. 

    read more...
    0 17
    • phansen
      WilliamR Hello, William from music tribe here. Can you give me your case number so that I can look into this for you?
      • Sep 14
    • phansen
      phansen Thank you for the fast response William! Case # is CAS-477289-B4R3S4
      • Sep 15
    • phansen
      WilliamR Hello, someone has contacted you this morning, please check your email.
      • Sep 15
      • New product support
        phansen Hi William, I checked my email and voicemail and still no contact yet.
        • Sep 15
      • New product support
        WilliamR Here is the email that was sent on the 15th
        • Sep 16
      • New product support
        WilliamR Dear Patrick,

        My sincere apologies for the delayed response.

        What are you plugging the dongle into? There is a chance the microphone was the original culprit, but it could also be a mainboard issue if you are plugging it into an MPA speaker. If it is the mic

        Please reply directly to this email with any updates or if you have any questions. Thanks!


        Matt Smith | Music Tribe
        • Sep 16
      • New product support
        phansen I just got this emial today, here is my reply...It goes in the back of the Behringer portable speaker. We have two of the speakers but only one working dongle. The speaker works with the other working dongle and microphone, so it’s definitely the dongle/usb.

        On Thu, Sep 16, 2021 at 11:31 AM Music Tribe Customer Quality wrote:

        Re: Case CAS-477289-B4R3S4  -  ULM300USB  - Need to connect new USB to existing wireless Behringer mic 

        Dear Patrick,

        My sincere apologies for the delayed response.

        What are you plugging the dongle into? There is a chance the microphone was the original culprit, but it could also be a mainboard issue if you are plugging it into an MPA speaker. If it is the mic

        Please reply directly to this email with any updates or if you have any questions. Thanks!

        Matt Smith | Music Tribe
        • Sep 16
      • New product support
        phansen Matt, could we just have our money back and we will buy another Speaker and Microhone? This is a bad design anyways with a dongle stickng straight out of the back of the speaker and 4 months to get this fixed is too long for us to not be able to meet our seniors needs. Thanks!
        • Sep 18
  • New
    JariSelander
    Newcomer - Level 1
    2021-08-08

    Hi.

    My ULM300RD It started to crackle and the sound stops as you sing. The signal disappears from the display of the central unit for a moment and comes back when the fault is heard. The microphones have new batteries and the CPU is set to show but no effect. Is there anything i can do about the device myself?

    read more...
    0 22
  • New
    danirizarry
    Newcomer - Level 1
    2021-07-19

    Can I use the ULTRALINK ULM300LAV with the Dual-Mode USB Receiver?

     

    0 61
    • danirizarry
      Dale_M If you are talking about the Begringer ULM300USB then no, as the USB receiver key is unique to the microphone as a complete system.
      • Jul 22
  • New
    PAQUET
    Newcomer - Level 1
    2021-06-17

    Hi,

    my usb key ULM 200D is broken.

    can i get just the key and not buy twin microphones together. And if yes where?

     

    Thanks for your answers

    jean-pierre paquet

    0 65
    • PAQUET
      DavidKnighton Hello PAQUET,
      Please click the SUPPORT link at the top of the page and submit a SPARE PARTS inquiry. You should be able to purchase a new USB Dongle.
      • Jun 17
  • New
    crodriguezjr71
    Newcomer - Level 1
    2021-05-12

    I've been waiting for a replacement microphone since February. No response to multiple emails regarding the replacement. Unbelieveable that support just flat out ignores a valid RMA. This will be the last time I ever purchase a product under the MusicTribe umbrella. Your company has my money AND my microphone with no resolution in sight. 

    Completly unacceptible.

    read more...
    0 65
    • crodriguezjr71
      PedroRodrigues Hi crodriguezjr71 I'm sorry to hear that I will gladly assist you on this matter do yoy have a case number so I gather all the information on this replacement process? Thank you
      • May 12
    • crodriguezjr71
      crodriguezjr71

      Case# CAS-409646-X3L2S9. Thank You.

      • May 12
    • crodriguezjr71
      crodriguezjr71

      RMA# CRM:0133700002292

      • May 12
    • crodriguezjr71
      PedroRodrigues Hi crodriguezjr71 this matter is being managed by one of my colleagues in the Service Department, they will provide you with updates o this process as fast as possible. Thank you
      • May 12
  • New
    Kellzdatboi116
    Newcomer - Level 1
    2021-04-19

    I bought this microphone and have been extremely satsified. My speaker tipped over and the usb drive part bent and isn't working now. I would like to purchase just a new USB port to connect the mic and was looking for a spare part. 

    0 57
    • Kellzdatboi116
      WilliamR Hello, William from musictribe here. Please click on the support link above and open a spare parts ticket. Someone will contact you ASAP to help line this up for you.
      • Apr 19
  • New
    Vincely68
    Newcomer - Level 1
    2021-03-13

    This is a set of two wireless microphones. I bought it for our Church. It's connected to Behringer mixer Xenyx 2442 USB. Even within a range of 15-20 feet the voice is breaking due to signal loss. I'm using a pair of Duracell batteries. The product is within warranty period. But now I found that in India there's no authorised service centre for Behringer. Can anyone offer some help, so that the microphones become usable?

    read more...
    0 75
    • Vincely68
      PedroRodrigues Hi Vincely68,please follow the steps below, connect the ULM200D wireless receiver to the “WIRELESS ONLY!” USB connector on wireless-enabled BEHRIINGER mixers, powered speakers or other compatible products, or to a USB port on a computer.
      Please press and hold the ▲ button on the ULM200M wireless microphone to connect wirelessly to the ULM200D receiver. The LED on the microphone will flash slowly during the connecting sequence and will light solid once connected. If the ULM200M wireless microphone cannot connect to a receiver, the microphone will automatically power down after 10 seconds.
      Once connected, the ULM200M microphone will be set at a medium volume. Use the ▲ and ▼ buttons to adjust the volume
      A long press of the ▼ button will put the ULM200M microphone into mute. The mute condition is indicated by rapid flashing of the LED. If the user does not unmute within 60 seconds, the ULM200M microphone will power down to save battery life.
      A short press of the ▲ button will unmute the ULM200M microphone. If the ULM200M microphone is unmuted more than 10 seconds after muting, it will return to the previous volume level, if unmuted after less than 10 seconds it will be set to the minimum volume level.
      Unplug the ULM200D wireless receiver to power down. The ULM200M wireless microphone will power down 10 seconds after the ULM200D wireless receiver is unplugged.
      The LED in the ULM200M wireless microphone will indicate when the battery is low by regular brief flashes.
      Should the ULM200M wireless microphone become unpaired with the ULM200D wireless receiver, the microphone can be re-paired from the powered down state by simultaneously pressing the ▲ and ▼ buttons and moving the microphone to within 10 cm (4 inches) of the ULM200D wireless receiver.
      The LED on the microphone will flash slowly during the pairing sequence and will light solid once connected. If the ULM200M wireless microphone cannot pair to the receiver it will automatically power down after 10 seconds.
      Please consider that the microphones must be used in Line of Sight, any object between the wireless receiver and the microphones will create issues.
      • Mar 14
  • New
    vitaliyl75
    Newcomer - Level 1
    2021-01-02

    How can I connect the High-Performance 2.4 GHz Digital Wireless System with 2 Handheld Microphones and Dual-Mode USB Receiver (ULM202USB) to my network stereo receiver Onkyo TX-8270?

    0 89
    • vitaliyl75
      RexBeckett Hello Vitaliy, the ULM202USB receiver is supported by some Behringer products but does not have a general-purpose output. I think that the only way to connect it to your sound system would be to use one of the small analogue mixers that support it. Examples: Q1204USB or QX1204USB.
      • Jan 3
      • needed an information
        vitaliyl75 Maybe I am able to plug it in USB port of my receiver?
        • Jan 3
      • needed an information
        RexBeckett It will work when plugged into a PC/Mac USB port but I doubt that your receiver will support it. I believe that the USB port on the Onkyo TX-8270 only supports music playback from USB storage devices (memory sticks).
        • Jan 3
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