Hi, I'm interested in buying a TC Helicon Go XLR Mini for my streaming setup but I've got a question about the optical input of the device. 

Is it possible to send the output of my DAW from an external sound card (RME) through the optical input of the Helicon ?

Or is it only meant for gaming devices ? 

So whenever I log into my account on windows, sometimes goxlr does an update check randomly and it causes my whole computer to freeze. When I mean freeze I mean it stops all audio, and it stops all videos and I can't click on the app to close it. I need to wait there for maybe a whole minute before the computer becomes responsive. Let's say I already froze because it did an update check, it will actually do it again after 5 minutes.

Hey all... my GO XLR seems to be having troubleshoot errors righ tout of the box.... this isnt ideal for a streamer and iwas wondering if anyone had any solutions... I have already tried uninstalling it and reinstalling it. Ive tried pretty much everything..... any solutions? there is also a red blinking light in the device itself... any help would be very much appreciated! 

P.S. I was really hoping to not have to send it back in becuase ive already had to return another package because they got my order wrong! AGAIN any help would be so very appreciated! 

Hi i've been trying to set up my XLR Mini but whenever i connest my blue yeti it just makes a loud buzzing noise through my headphones and wont pick up the microphone. ive tried multiple cords and reinstalling softwear to fix this but nothing has worked

Just wondering if anyone has heard anything about a ship date. Ordered mine through Musician's Friend a while ago and haven't gotten any sort of updates from them at all, and they have no information on the website other than "this product is backorder, reserve now." Other sites have approximate dates, but none of them are the same. It would be nice to have some idea of when to expect it.

Hi,

I'm having an issue with my Go XLR where it skips the startup sequence and just goes straight to everything blue. None of the faders move nor does it light up in the usual rainbow fashion.

Its not detected by my PC either which leads me to think its a Power or USB connectivity issue. I do know its an issue with the GO XLR and not my PC. 

Sometimes when I add power only the 'X' lights up as well.

Ive uploaded a video to show what happens. 

Thanks 

Adam 

hi i recieved my go xlr mini today and after i set the app up i started to hear background white noise, i thought it might be my heaphones but i used another device and the headphones where working fine. the sound is a small buzz in the background and occationally a static noise when using some apps.

thanks riley

I was streaming and heard a slight static type of pop in my right earbuds. I could only hear out of the left side and only static in the right after that. I replaced my earbuds with my ATH-M50x headphones and got the same result. I rebooted the PC but the issue was still present. I then tried unplugging the GoXLR with the headphones still plugged in. When I plugged the GoXLR back in a horrid squealing noise was present in the right headset. I tried other headsets and got the same issue. Mic quality has not changed and everything else with the GoXLR seems normal.