Hello,

Proud new owner of a GoXLR.  Opened the box and the only power adapter plug included was a European/UK version.

I don't want to return this unit but going to be forced to unless someone can take care of this.

Thanks,

Jim

I'm trying to work out if the Go XLR Mini is the right piece of equipment for me. 

Im not a streamer or a content creator. I'm simply looking for a physical mixer that allows me to:

• Control my own mic output level that friends hear over voice coms and allows me to mute myself. 
• Contol the system sound levels that I hear.
• Control the music levels that I hear. 
• Control the voice coms levels that I hear. 

Again, I'm not a streamer so it's not about what viewers can hear, it's more of a personal sound mixer. In the past I've used a combination of voicemeeter and a Yahama AY03 and it's always been a bit over complicated and doesn't really work how I want it to. I think the Go XLR might be the answer but I wanted to check you can set it up like that before I buy it. 

I recently purchased a GoXLR from a UK vendor. Unfortunately, at the time, I did not consider the difference between wall outlets in the Europe and North America. Since the product has already shipped, I was wondering what my options would be in acquring a North American wall outlet plug in.

Thank you for your help inadvance.

Hello everyone! I'm not sure why I am having issues as TC-Helicon created a simple video online on how to do this if you have a GOXLR. But here I am.

so what I'm doing is using a 3.5 cable from line out on my GOXLR and running it to my streaming pc's line in . Then doing line in from my GOXLR to my line out in my streaming pc. My GOXLR is connected to my gaming pc by the GOXLR's USB. 

Is there something I'm missing ? I can not hear my audio from gaming and it's not picking up in Streamlabs obs ? What should "sound control panel" look like ? I've looked all over YouTube to no avail and for some reason it's just not working. 

I have a GoXLR Mini that I have configured to work with a Mixamp for Xbox party chat. My Optical Audio from the Xbox comes into the GoXLR as "Console" and then I use the line out port into the mixamp with a chat splitter. Yes, the cable is plugged into the microphone input on the splitter.

More often than not, my party informs me that it sounds like I'm in the ocean and the microphone displays levels detected on the meter. My Twitch stream hears no such distortion. If I unplug the XLR cable from the mic and re-plug it in it clears up temporarily. Now that makes no sense to me because the stream doesn't hear any of it.

I  have tried replacing the cable from the GoXLR to the mixamp, the chat splitter, I've put a ground loop isolator on and nothing seems to work. It's extremely frustrating and I don't know what else to try. I've put the gain on the mic down to 0 db and then everyone says my volume is too low. It's a uhu Condenser +48V mic. Not sure why the audio levels would be so low as I have a naturally loud voice.

What am I missing?

I'm not sure how to explain the problem I'm facing, I'll try my best.

Basically whenever I move the mixer, touch the back of it where the USB port is, it will completely freeze the GoXLR program and I'll lose the inputs that the mixer has. System, game, chat, etc. It takes 5-10 minutes for everything to reset and come back to normal and sometimes I'll even have to restart my PC. I've tried replacing the cord but that's not the problem because it's continuing to happen. I feel like my only option is to have my mixer replaced. I've already created a ticket but I feel like the system is a little confusing because I'm unable to check replies or even edit my ticket so I'm hoping I'll get in contact with someone through here. If not, it was worth a try.

I had my GOXLR sent into service almost 2 months ago, I've done all the payment and the diagnosis is done. The shop owner who is certified to repair GOXLR tells me that they are waiting for the daughterboard to come from music tribe and that they need to restock. How long will this take, it's quite annoying that I can't use a product I paid for. Any help would be great.

High Pitched Screech In Headphones Since Unplugging and Replugging in GoXLR. Even when the GoXLR is moved to a different room plugged into a new outlet, not plugged into any computer, I still get this terrible loud screeching noise. Please help.