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285,935 members
167,998 posts
  • New
    thezer0lag
    Newcomer - Level 1
    2022-05-24

    Good morning,

     

    I moved my GoXLR from my basement office to my new office in my upstairs spare room. Somehow after that move, I can't get the GoXLR to power back up. I've replaced the power cable with a new one, and even then, when plugged in, the system remains blank.

     

    I reached out with a ticket on the 9th, which was closed on the 12th, with no response. I then opened another ticket a few days later and got a response that it should be handled under warranty repair. That was on the 19th, and I've had no confirmation of the next steps or that my messages were received. If someone could please help me with the next steps, that would be great, as for the past two weeks now, my Shure mic has been nothing more than a desk ornament. 

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    0 17
    • thezer0lag
      PedroRodrigues Hi thezer0lag, thank you for your post, can you please provide both case numbers submitted so I can investigate this matter and assist you on this matter going forward. Meanwhile I would suggest to confirm that you are using a Standard 12 V DC, centre negative < 1 A PSU . Thank you
      • Tue at 11:50 PM
      • Go XLR Power Issues
        thezer0lag Here is the most recent case number CAS-602340-K3R7Q6.

        I have verified that the replacement cable is one that meets the standards given.
        • 1
        • ·
        • Wed at 5:21 PM
    • thezer0lag
      Dale_M Sorry to hear this, can you advise your ticket numbers please?
      • Wed at 12:16 AM
      • Go XLR Power Issues
        thezer0lag Here is the most recent case number CAS-602340-K3R7Q6.
        • 1
        • ·
        • Wed at 5:21 PM
    • thezer0lag
      PedroRodrigues

      Hi thezer0lag,thank you for providing the case numbers, I was able to request the Service Department to look in to this matter and to prioritize this case. They will manage this matter directly via case number. Thank you

      • Wed at 11:50 PM
  • New
    luke1307
    Newcomer - Level 1
    2022-05-24

    Hi all
    Ive just joined a band that uses a x2222usb mixer, I haven’t used this mixer before I’m use to digital. The mixer only has two aux outputs for monitors, is it possible to run the two sub groups as monitors as well? I haven’t had chance to get my hands on the mixer and the other band members don’t really know the mixer that well.
    Thanks

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    0 4
    • luke1307
      Dale_M The Aux outs are the only true monitor sends, the subs will only work as described in the manual:
      • Wed at 12:28 AM
  • New
    luke1307
    Newcomer - Level 1
    2022-05-24

    Hi all
    Ive just joined a band that uses a x2222usb mixer, I haven’t used this mixer before I’m use to digital. The mixer only has two aux outputs for monitors, is it possible to run the two sub groups as monitors as well? I haven’t had chance to get my hands on the mixer and the other band members don’t really know the mixer that well.
    Thanks

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    0 6
  • New
    Reyroland
    Newcomer - Level 1
    2022-05-22

    Dear specialists, I bought a 1200-watt beringher PMP5000 model console, it happens that I like it for a year and when I turn it on, no audio comes out or the fan turns on, only the mixing console works,,, it was checked and they informed me that it is the integrated one of the amplifier that was damaged due to not using it, the power source is fine, for this reason I resort to this address to find out where to find and import that spare part Urgently, I hope that someone gives me that information I would really appreciate it, greetings from Lima Peru.

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    0 7
    • Reyroland
      Paul_Vannatto I would suggest that you get an external amp or powered speakers and connect using the Main 1 L and R (top right corner of the mixer).
      • May 22
    • Reyroland
      Nigel67 Hi Reyroland. You should be able to purchase parts through our Super Partner in the Country you reside in (https://www.behringer.com/buy.html?isoCode=PE&type=STORE). Did you take the mixer to them to be diagnosed that one of the amplifiers is faulty or an electronic technician? It could be an expensive repair if the diagnosis is incorrect and the part does not fix the issue. You can also order the spare part through one of our Authorised Service Centres (https://www.behringer.com/buy.html?isoCode=US&type=POS). The USA is going to be the closest one to you. I would also consider Pauls suggestion above
      • Mon at 10:41 PM
    • Reyroland
      Reyroland

      Thanks for the note here there is no official representative and nobody has spare parts, searching I found the integrated one that controls the entire network of the output amplifier since all the components are fine since it was not used only 4 times and by leaving it stopped for 1 year I failed and precisely that stage ... I already told you they bring me a spare part from China that manufactures beringher amplifiers and mixers ... a bow to the Community

      • 3 hours ago
  • New
    sstanaway1
    Newcomer - Level 1
    2022-05-16

    Simple stuff from a simple man so please keep any replies to words of one syllable. 
    did gig on Friday using this kit which have used for a while (8 channel mixer with compatible speakers). 

    no problems and kit suffered no trauma. 

    2 days later when re set up at home for rehearsals the right hand channel was giving no output. Leads and speaker all ok. Don't think I have pressed a button by mistake to make this happen. 

    our band's biggest ever gig in few weeks and lots of rehearsing to do in meantime...any ideas? 

    lookingbfor local repair people but not easy to find. 

    shop where kit bought (large chain) now gone. 
    thanks

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    0 9
    • sstanaway1
      Dale_M Hi there sorry to hear this, assuming you have tried swapping the good speaker on to the dead output and you have nothing muted then it sounds like a fault, if the unit is still within its 2 year warranty then please raise a Service ticket from the above tab, otherwise it would be quicker to go to https://www.behringer.com/buy.html and select a service centre to find your nearest.
      • May 16
  • New
    DJGAL
    Newcomer - Level 1
    2022-05-15

    Hello, I hope somebody can help me.

    As donation for a small project, i got a Behringer Xenyx 1002USB Mixer, unfortunately the PSU is broken.

    Wenn i try to get a replacement it spans from 22€ but no delivery date to 950€!! (no joke)

    Is there a reliable source for a replacement PSU? The mixer is still in production and no vintage.

    Or did somebody have the tec specs to replace it by an other PSU?

     

    Thanks a lot.

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    0 10
    • DJGAL
      Nigel67 Hi DJGAL. You can select the replacement PSU from this link. There were two or 3 types of 1002USB, i,e QX, Q. Make sure you choose the correct one. https://www.behringer.com/catalog.html?brandName=behringer&catalog=Category&category=C-BEHRINGER-MIXERS-ANALOGMIXERS-POWERSUPPLIES&itemsPerPage=15&pageNumber=1&sort=salesRevenue You haven't mentioned the country in which you reside, but we advise going to the Partner for your country or Service Centre. They can be found here https://www.behringer.com/buy.html. If you still are having difficulty, please reply here and I can advise you further. 950Euros sounds a little steep to be honest, I think 22Euros may be a little more in the ball park.
      • May 16
    • DJGAL
      DJGAL

      Hi Nigel67, sorry for the incomplete information.
      I reside in germany and I'm aware that I need the PSU3-EU, I also get in contact with the service providers for germany but they are asking about 50€ for the PSU. Also Thomann, our lagest audio equip trader can not order a replacement PSU from Behringer. I try to live as enviroment friendly as posible but with a price of 80-100€ for a new mixer this difference would send the old one in the garbage bin.

      • May 16
  • New
    BBalin
    Newcomer - Level 1
    2022-05-09

    The manual states that the maximum output level at main outputs ist +21 dBu.

    During my tests I could achieve barely +20 dBu at 1% THD.

    I know that this is just a detail - but technical specs should be reliable.

    What are the measuring conditions for max output level?

    Boris

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    0 16
  • New
    ethanster
    Newcomer - Level 1
    2022-05-05

    Hello, pretty simple question but I am real sound newbie. We are a very simple band. Banjo, Guitar, acoustic bass, washboard, and 4 vocal mics. All Shure sm 58 and 57's 

    I have 2 Behringer EUROLIVE VP Pro 1000 Watt speakers (8 ohms) and a Behringer Europower PMX2000 (Stereo Mode 250w @ 4 ohm 180 watts at 8 ohm)  ---> more specs "passive 250-watt (program)/1000-watt (peak), 8-ohm, 2-way PA speaker"

    When I plug into the the Right/Mono Main in the back and then daisy chain the 2nd speaker (using 1/4" connections) we get some random cutout. Fidding around with the volume controls can bring things back to a clear sound ... but otherwise we get intermittent crackles and poor sound. 

    When we run one speaker from the Right/Mono Main and the other on the Left/Monitor - things work awesome. But of course we can't use monitors ... which is acceptable. 

    My thoughts are we are not just not pushing enough power thru the amp to the daisey chained speakers and can't run in that configuration. 

    Does this sound correct or am I missing something. The various OHM's calculations are confusing me but suggest I should be able to run the above? 

    Thanks! 

     

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    0 15
    • ethanster
      Dale_M Please can you raise a Technical ticket via the above support tab so we can assist.
      • May 5
      • Power mixer, passive speakers and daisy chaining
        JeffRusin Really, you want him to fill out a ticket so you can assist you just can’t answer the question, you got to be kidding either that or you shouldn’t be on the panel
        • May 10
  • New
    jcgato98
    Newcomer - Level 2
    2022-05-04

    I am totally green about audio producing. Is there any scenario under which one can to simultaneous multitrack recording with a Xenyx x1204USB mixer directly into Waveform 11 DAW?

    If not is there an expansion gadget/software that could make that possible? If not, what would be the entry-level Waveform 11 compatible hardware that would allow me to do that multitrack recording?

     

    Thank you,

    Joe

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    0 5
    • jcgato98
      WilliamR Hello, William from the musictribe here. The X1204USB is limited to 2 Track stereo to USB recording of the main mix to a DAW of your choosing.
      • May 4
    • jcgato98
      jcgato98

      Thank you William..If you have any suggestions for an entry level setup that will allow a minimum of 12 simultaneous track recording I would like to hear it.

      • May 4
  • New
    PhillyBee
    Newcomer - Level 1
    2022-04-24

    Hello all, is there any way I can connect via usb input & have a separate volume from the main mix. Basically to lower the music volume without lowering mic volumes at the same time.
    Many thanks, a confused newbie!

     

     

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    1 7
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