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  • New
    BrayanAndrews90
    Newcomer - Level 1
    2020-12-05
    GO XLR usage with Gaming PC and Mac for recording music | I/O Interfaces

    So I am trying to figure out how to use both a Mac where I record my music and my PC where I game and watch youtube to work together. I'm stuck where I don't know how to make it work. I don't have computer speakers, I have Studio Monitors connected via a Scarlett 2i2 and I've tried to get them to work but I have not been able to figure it out. Any ideas? 

     

    Thanks!

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    • BrayanAndrews90
      PedroRodrigues Hi, Brayan, please be aware that if you wish to set up GOXLR in a 2 PC setup, please use the images below as a guide.
      Please also be aware that we never tested two different OS’s on the same set up but please teste having in to consideration the set up on the images below. Thank you
      • December 7, 2020
  • New
    RezonationDJ
    Newcomer - Level 1
    2020-11-16
    TC Helicon Go XLR Mini optical in | I/O Interfaces

    Hi, I'm interested in buying a TC Helicon Go XLR Mini for my streaming setup but I've got a question about the optical input of the device. 

    Is it possible to send the output of my DAW from an external sound card (RME) through the optical input of the Helicon ?

    Or is it only meant for gaming devices ? 

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    • RezonationDJ
      WilliamR Hello Francesco, You can go from the optical out at 24 bit 48Khz from a separate device. If you are going from the computer sound card, it can't be the same PC that GO XLR is running on.
      • November 16, 2020
  • Ysaweres
    Newcomer - Level 1
    2020-07-01
    GOxlr app keeps crashing | I/O Interfaces
    My goxlr will start up and then just crash.
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    • Ysaweres
      Dale_M Hi there!

      We are getting a number of reports from service tickets through community that the GO XLR app is crashing after opening, we are contacting R&D to deal with this issue and we will let you know as soon as we have any developments.

      Sorry for the inconvenience.
      • July 1, 2020
      • GOxlr app keeps crashing
        WilliamR The simplest solution is to 1.) Disable your internet and start the app, then you can re-enable your internet
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        • July 1, 2020
    • Ysaweres
      COMarine1371 Doing the internet thing worked for me idk if i will have to do every time or not....Thank you tho
      • July 2, 2020
      • GOxlr app keeps crashing
        Dale_M Our recent server migration revealed a critical bug that caused the app to crash. We were able to work with the PH team who managed to upload the missing files and redirect the URL path. This fixed the crashing bug for everyone on the latest app, however anyone on an older version will need to update using the below link, or they may still experience the crash.

        Please use this App installer if you are still experiencing crashing:

        http://tc-helicon.com/FirmwareAssets/GOXLR/GoXLR-App-1.2.3.103.zip
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        • July 2, 2020
      • GOxlr app keeps crashing
        Ysaweres it worked thank you so much
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        • July 2, 2020
      • GOxlr app keeps crashing
        Dale_M Great news! Thank you for letting us know
        • July 2, 2020
    • Ysaweres
      Johnnodordrecht For me solved
      • July 2, 2020