• 2020-07-01
    My goxlr will start up and then just crash.
    0 30
    • Ysaweres
      Dale Minaker Hi there!

      We are getting a number of reports from service tickets through community that the GO XLR app is crashing after opening, we are contacting R&D to deal with this issue and we will let you know as soon as we have any developments.

      Sorry for the inconvenience.
      • Jul 1
      • GOxlr app keeps crashing
        William Reichling The simplest solution is to 1.) Disable your internet and start the app, then you can re-enable your internet
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        • Jul 1
    • Ysaweres
      COMarine1371 Doing the internet thing worked for me idk if i will have to do every time or not....Thank you tho
      • Jul 2
      • GOxlr app keeps crashing
        Dale Minaker Our recent server migration revealed a critical bug that caused the app to crash. We were able to work with the PH team who managed to upload the missing files and redirect the URL path. This fixed the crashing bug for everyone on the latest app, however anyone on an older version will need to update using the below link, or they may still experience the crash.

        Please use this App installer if you are still experiencing crashing:

        http://tc-helicon.com/FirmwareAssets/GOXLR/GoXLR-App-1.2.3.103.zip
        • 1
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        • Jul 2
      • GOxlr app keeps crashing
        Ysaweres it worked thank you so much
        • 1
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        • Jul 2
      • GOxlr app keeps crashing
        Dale Minaker Great news! Thank you for letting us know
        • Jul 2
    • Ysaweres
      Johnnodordrecht For me solved
      • Jul 2