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268,278 members
147,847 posts
  • New
    Virtue67-
    Regular Contributor - Level 1
    2021-12-02

    I have a firmware quote.

     

    I currently have X32_Firmware_4.02, so my question is this can I go straight onto X32_Firmware_4.06

    Or must I first go to:

    1. X32_Firmware_4.03

    2. X32_Firmware_4.04.1

    3. X32_Firmware_4.04

    4. X32_Firmware_4.06 Finally

    read more...
    0 8
  • New
    DavidSelf
    Contributor - Level 2
    2021-12-01

    Is it possible to plug a midi controller into the midi in port and pass notes to my PC for driving a virtual instrument?  Reading the manual implies that midi is only used for remote control and internal functions.

    0 6
  • New
    pmoshay
    Contributor - Level 1
    2021-12-01

    First off, Sweetwater has been extremely helpful trying to solve some issues that would have been very easy to figure out if this console had a user manual. Behringer has 6 videos (yes only 6) YouTube videos posted as of 11.30.21 to help but I'm sorry, a user manual is a MUST.
    I am a over 40 yr audio pro who has used nearly every console analog & digital that has ever been released, I am not a hobbyist or part time audio engineer.... I do this everyday for my whole life and I know how to figure out gear, but its ridiculous that they would not even have the respect to sell you a highly technical piece of gear without a well written manual.

    I know that these days so many companies are updating their software regularly but this is no excuse not to provide a manual all along the way.
    This is a very capable and somewhat complicated console that does NOT come with a normal console setup that most people are used to.
    I feel very sorry for the people who bought this board that have been lost in the use of it and I wouldn't be surprised if they sent it back.

    All that being said, the console sounds excellent and has some great features but I would not recommend it to anyone who does not have the time & patients to spend trying to deal with all its features.
    Its a shame that they would release something with this much investment in the technology and software just to have it never taken seriously - because they never took it seriously and released a complete product.

    The iPad app is not complete and pales in comparison to the x32..... you can't even use the app without a console online (so no setting up a show unless you have the console with you)
    There is no PC or Mac app yet (but you can get the scenes & presets off the board by mounting the wing drive on your computer and dragging them off)

    How can I take a product seriously when you don't sell a finished product.
    Sending your customers to a forum full of people of unknown background & knowledge to get info on how to use your product is just plain lame and shameful for a company to do.

    You have some amazing products but this oversight is deadly to a product.

    read more...
    0 43
    • pmoshay
      GaryHiggins I won’t disagree with a desire to have a manual BUT it will be outdated as soon as it’s published and unless continually updated, which will never happen, not much more help than what is already available and somewhat (in some cases very) dated. Here is a list of things I made back in July. Pretty doubtful you will ever see a manual imo. Maybe some of the following are helpful. I can’t be sure if all of them are still available but fwiw:

      Drew Braxler vids

      https://www.youtube.com/watch?v=gQwOL626Cmk&list=RDCMUCHFyeNR8vXAdFyDOY_ZAaBg&index=2


      Sweetwater vids

      https://www.sweetwater.com/sweetcare/articles/behringer-wing-setup-routing-and-connections/

      Sonar daw set up

      https://www.youtube.com/watch?v=ibYgBzWCbHk&feature=youtu.be


      1.06 and copilot update

      https://www.youtube.com/watch?v=b0RSEZdAqh4

      additional 1.06 info

      https://www.youtube.com/watch?v=PXzMYFO1Y2M


      Copilot
      https://youtu.be/f0ukZJTVGM4


      1) Inputs
      https://www.youtube.com/watch?v=X-5VjZyK6xM

      2) Outputs
      https://www.youtube.com/watch?v=-meB0W7nckU

      3) Headphones Monitors
      https://www.youtube.com/watch?v=X-_uLp5XPqI

      4) Talkback
      https://www.youtube.com/watch?v=oVRWvNtL2S4

      5) Solo
      https://www.youtube.com/watch?v=A_1IKAbGWrw

      6) EQ and Dynamics
      https://www.youtube.com/watch?v=Yc9hDMyUBGc

      7) Inserts and FX
      https://www.youtube.com/watch?v=s_RVSvfmNv8

      8) Bus and Matrix Sends
      https://www.youtube.com/watch?v=2xd4YzFkJfM

      9) DCA and Mute Groups
      https://www.youtube.com/watch?v=cW-NbljfkF0
      And
      https://www.youtube.com/watch?v=M2nm_DPSrQo

      10I Customize Fader Layers
      https://www.youtube.com/watch?v=YNfYOJqbSn0

      11) User Signal
      https://www.youtube.com/watch?v=Q3Cf9PJfUuc

      12) Wng Live
      https://www.youtube.com/watch?v=6XC2RaAJ77Q

      13) Oscillator
      https://www.youtube.com/watch?v=wJzkaQBAL-Y

      14) Automix
      https://www.youtube.com/watch?v=3SNuOdb62xY

      15) Snapshots
      https://www.youtube.com/watch?v=zgbBuEwgBV8

      16 Firmware
      https://youtu.be/CZWaYZEIHwM
      • December 1, 2021
      • Wing Console - you must be joking....
        KlausMock Videos are funny, sometimes helpful, most of the time boring and for sure time consuming. Call me old guy but I am used to use manuals to find quick the answer I need. Thar‘s not possible with videos. Videos are no reference documentation and online communities are too no replacement for manuals. The WING is a great product but should be documented. Yamaha and Allen&Heath are regulary updating the reference manuals each time they release a new feature firmware. Imho a company like Music Tribe, which sells a lot more units like, let‘s say Allen&Heath, should be able to hire some writer to keep the manuals up to date.
        • December 1, 2021
    • pmoshay
      GaryHiggins Look guys, I was only trying to help with the available info business, not defend a lack of a manual. Nonetheless you won't be seeing a manual anytime soon. I hope I'm wrong. If anyone remembers the X/M32 version it was really not all that great and not that easy to find answers. It was hard to read, imo badly organized and quickly outdated with new features and firmware.The x32 wiki became the only reliable source of any extended and updated info, supported by end users. Nearly 2 years into Wing life without a manual is a pretty good indicator of it never happening. Again not defending the lack of it. But it looks like the only other option is people like us sharing what we know in places like this. I remember and enjoyed the days when you would get a large manual or binder with easy to read print to endlessly mull over. I also miss that. Those days are pretty much gone for most products, at least that's been my experience.
      • December 2, 2021
    • pmoshay
      Paul_Vannatto I agree with all of you that a Wing User Manual would be wonderful. The X32 User Manual is what sold me on the X32 (back in 2012). But I do believe that Gary is correct that it is very doubtful that the Wing will be getting a full manual (from what I've been told) - unless someone (like Patrick) takes it on as a project. Patrick has not only documented the X32 OSC protocol, but has also documented the Wing's OSC and native protocols.

      The X32 wiki was a great idea. But all of the editors lost their logins when they switched the forums to the "new fangled" interface, and no one in the company knows how to get them back. So the wiki is now dead in the water.
      • December 2, 2021
    • pmoshay
      pmoshay

      What other company sells a digital mixing console without a manual?..... if you use the reasoning that features change regularly, that would insinuate that they are deleting the core functions of the console???..... FAR FROM TRUE! Features are added and an 1-2 page addendum would accompany any new features. Avid has been updating their software for decades and still have a main user manual with every new release....... Please stop talking yourselves into this insanity that users & YouTubers will provide the info for a piece of technical equipment. There are a few terms in the save/load functions that don't make sense..... is "Config" like my other consoles where it recalls the board configurations? Then there's the Configuration block...... well of course after a hour of trial & error we can try to make sense of what the heck they are recalling, or you could just tell us in a manual...... its insulting not to have provided one... PERIOD.

      • December 2, 2021
      • Wing Console - you must be joking....
        KevinMaxwell I really wish that there were manuals available for more things but your question “What other company sells a digital mixing console without a manual?” prompted me to search on some manufactures website for a manual. I at the moment am concentrating on mixers somewhere near the cost of the WING and a bit more if easily found.

        I can find a QSG (Quick Start Guide) for the WING.

        I looked at A&H, Soundcraft, Yamaha and the S series Digico and I was surprised. I so far can’t find another manufacturer that doesn’t have some sort of owner’s manual. I am not saying they are or aren’t well written but I have read a few over the years that were either written by the people that program the firmware and those can be confusing especially to a beginner because the programmer knows how the system works so well that they often forget to include some basic information. Or they were written by someone who has never done sound, they are just a writer and they can be really confusing. Most of them are so badly written I get bored trying to read them. I find if I am going to read the manual it works best for me to have the device right there in front of me as I read the manual. So I can try and see how it actually works.

        A well written (available on line) manual would really be nice to have. Or at least get that Wiki available again. As much as I like to have a printed manual in front of me I am not for wasting that much paper. And because of all of the firmware updates a digital version is probably the best to have so you don’t have to keep on looking thru the separate printed updates. I have come to really liking the ability to search a digital copy.
        • December 3, 2021
    • pmoshay
      KlausMock Sad to read some comments, from Gary and Paul, that it seems that Behringer is not interested in writing a full documentation. This is something I would expect from some guys working in a backyard booth but not from someone who is a big player in de MI. Thats really a shame. Especially because Uli Behringer is well known that he delivers good manuals in the beginnings in germany. But there is another guy in germany who started a documentation project for the WING at https://wing-docs.com/ Don‘t get me wrong, I love the WING and the X32. But I think we love them more as the manufacturer of it.
      • December 3, 2021
  • New
    cantordavid1517
    Newcomer - Level 1
    2021-11-30

    XR18 using an external router, have been using it for three years with no problems. All of a sudden there's no audio out of the speakers, and we couldn't connect to the mixer with the app. Tried restarting everything, tried using the access point instead, tried doing a reset -- no luck. We succesfully bypassed it using a small analog mixer, so I'm pretty sure the XR18 is the problem.

    Waiting to hear back from customer service, anyone have ideas in the meantime?

    read more...
    0 10
    • cantordavid1517
      Nigel67 Hi cantordavid1517. If the audio isn't working and was when you previously switched the unit off (it keeps its previous settings), and you are unable to connect to the unit via the app, you could be looking at a power supply failure. Is the power supply LED still lit? This is the most likely to affect both these functions or a corruption of the software. Are you able to see the internal wifi of the XR18 on your computer when you are in access point mode? When you made the factory reset, you held the reset switch in for 12 seconds with the unit powered? The switch is behind the small hole in the front panel by the access point logo. If that didn't work, then you will more than likely need a technician to look at the unit. You say that you have submitted a ticket, so the Technician who answers will be able to help you further with that. Many thanks
      • November 30, 2021
  • New
    DavidSelf
    Contributor - Level 2
    2021-11-29

    Trying to do some recording with my new x32 and having trouble getting the input level correct in cakewalk.  I have a good signal -18dbfs on the x32 but it only registers at -33dbfs in cakewalk.  What am I doing wrong?  I have the x32 set for 8x8 xusb.  Cakewalk meters are set for peak with -42db range.  Fader on x32 is at 0db.

    read more...
    0 9
    • DavidSelf
      Paul_Vannatto What do you have assigned on the Routing, Card screen?
      • November 29, 2021
      • Input very low from x32 to cakewalk by bandlab
        DavidSelf I think I found out what was wrong. I was just feeding the default ch 2 out of the card. I assigned card 1-8 to output 1-8 and then set the outputs to direct out post fader and now I have good levels.
        • November 29, 2021
  • New
    Summers66
    Newcomer - Level 1
    2021-11-28

    Hello,

    We have a Behringer X32. We are in need of replacement slider knobs. Are these available for purchase? Thanks.

     

    0 13
    • Summers66
      KyleJohnson Hello, Kyle here with Music Tribe. To submit a spare parts order please click on the Support link at the top of the page. Then you will find a Spare Parts options where you can submit a ticket to order the parts.
      • November 28, 2021
  • New
    Francois43912
    Regular Contributor - Level 1
    2021-11-28

    It's been almost 2 years since the announcement. Is there a progress update at least, not an ambiguous "soon".

    0 14
  • New
    cffwbav1
    Newcomer - Level 1
    2021-11-25

    Hi, I run the sound booth of our church, a building with some nice natural reverb.  We use an X32 Compact.

    I send sound out to internet streaming using Bus5.  I'd like to add reverb FX only to Bus5, without adding it to the mains.  Haven't been able to figure out how to set that up in the EFFECTS setup.

    I've put Vintage Reverb onto FX slot 2, then increased the sends of Bus 5 when selecting FX2L, but I still get it coming out of the mains. How to avoid that happening?

    Thanks

    read more...
    0 19
    • cffwbav1
      Paul_Vannatto Select the FX2L channel strip, select the Main tab at the top, and disable the LR
      • November 25, 2021
    • cffwbav1
      whamil You need to turn off the send to the mains buss in the fx2 return channel. I'm not at a board to look, but you ideally use the fx2 as an insert on Bus 5.
      • November 25, 2021
      • How do I add Reverb ONLY to Bus 5 and NOT to the Mains in X32 Compact?
        whamil Another thought here. I work at a church that also live streams, and has nice natural reverb. I stream in stereo, so I use two mics, you would only need one. Unfortunately I don't have an X32 to use there, but that's beside the point. I use the mics specifically to capture the reverb and I add it only to the live stream, in whatever amount sounds good. Place a mic where is picks up as much of the stage as possible and as little of the congregation and use it just to add reverb to the live stream.
        • November 27, 2021
  • New
    RobertStark
    Newcomer - Level 1
    2021-11-24

    I updated my AMD processor and my X Touch is no longer working.  :(  

    Any guidance would be greatly appreciated.

    0 16
    • RobertStark
      ChrisEdwards1 Hi RobertStark, could you please confirm which firmware version you are currently running on your X-TOUCH? If you are not running the latest 1.21 version I would highly recommend carrying out this update as it resolves USB compatibility issues with AMD Processors.

      Please do note that this update will need to be carried out on a PC with no AMD processors.

      You can download the update from the product page linked below:
      https://www.behringer.com/product.html?modelCode=P0B1X
      • November 24, 2021
    • RobertStark
      RobertStark Chris - I've tried updating the firmware and, you are correct, that it's not working. My son is going to come by on Friday with his Intel laptop to try. Thanks for the response; you've confirmed my next step.
      • November 24, 2021
    • RobertStark
      RobertStark

      Updated firmware. While my computer sees the X Touch, Cubase does not. Any suggestions on what else to try?

      • November 26, 2021
    • RobertStark
      RobertStark

      I got it working! You can disregard my previous text. Thanks for your help.

      • November 27, 2021
    • RobertStark
      JusRoc1 hello Mr Robert Stark, I am having problems with an x touch as well. I was wondering what you did to fix your one. any tips? Thanks
      • December 1, 2021
  • New
    Hirsute
    Newcomer - Level 2
    2021-11-22

    I have been trying to purchase a wing console - My supplier says they are on order with no indication of when they might be available...  This has been going on for a month!

     

    Is there a problem with Wing consoles?

    0 13
    • Hirsute
      Paul_Vannatto Have you not heard of the global chip shortage that is affecting all electronic (and automotive) products? Add to that, there is a major global supply chain problem that is seriously restricting the flow of product. From what I've been told, it is only going to get worse before it gets better.
      • November 22, 2021
    • Hirsute
      DavidThomson1 Only a month?? im going on 3 months now. Got to admit that Behringer seem to be very quiet on what the actual delay is with the supply of them. Ive spoken to my supplier Thomann and they have also said its impossible to get an answer from Behringer and no proposed delivery dates to them are being indicated either. I see random posts on Facebook from people over the world who are saying "my new wing arrived today" etc, so im guessing supplies are actually going out from Behringer to some stores, but an actual update on the delay and what is likely to be lead times would be a good start. Im starting to get itchy feet as my X32 is sold, and the guy who bought it is desperate for it. If I hadn't already invested in stage boxes etc then I would be probably starting to look at other Manufacturers desks - that may still happen if I find a buyer for the stage boxes.
      • November 25, 2021
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