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  • RolandoF_García
    Newcomer - Level 1
    2020-07-20

    Iam having problem, today my mixer X18 dont work trhu USB cable, the driver not charge. Any help please.

    1 41
    • RolandoF_García
      Nigel67 Hi, have you tried a different USB cable? Has anything changed to your set up since you last used it (how long ago did you last use it?)? Has your computer made a software upgrade in this time. What type of computer are you using and what OS is it running? Is the unit being recognised in you computers USB settings. It may be worth uninstalling and re-installing the driver to see if that makes a difference. Lastly try another computer if one is available or at least check to see if the computer can see the device in its USB settings
      • July 22, 2020
    • RolandoF_García
      SpaceArt HI ! I have the same issue with USB. The cable is OK, same issue on another computer. It's like the driver wasn't installed, but it is... It worked well since 6 month now, nothing has changed in my computer. It still works perfectly as a standalone mixer (Firmware 1.17, windows 10 1909). I have sent a message in the tech support.
      • March 21, 2021
  • badrilamichhane
    Newcomer - Level 1
    2020-07-20
    Hi I hvae a Behringer X32 digital mixer and I'm using pro tools . I can record via X32 but I can out sound and I can't control mixer from pro tools .
    0 58
    • badrilamichhane
      Paul_Vannatto What do you have assigned to the Routing, Input? Signals from Pro Tools will come in as Card In. What controls are you expecting Pro Tools to do with the X32?
      • July 19, 2020
  • Dougal
    Contributor - Level 2
    2020-07-19
    Good afternoon. As per the title, when I connect the XR18 to an Ubuntu computer, all channels are present as expected and audio levels from laptop to XR18 are fine. The trouble is that the return audio is very very quiet, barely registering on the audio settings dialog for the computer. I am fully aware that this might be (probably is) more an Ubuntu problem than a Behringer one so i have a similar question on the AskUbuntu forum. But, hey just maybe someone here has met the same problems. Ta in advance. Dougal
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    0 354
    • Dougal
      Paul_Vannatto Hi Dougal, I'm using linux Mint, which is Ubuntu based and not having any issues with the XR18 (or MR18, X32 or Wing). Make sure you are using Alsa not Jack. But if you are getting low signal from XR18 to your DAW, it is possible that your routing in the XR18 is incorrect. What do you have set on the In/Out, USB Sends screen?
      • July 19, 2020
    • Dougal
      RexBeckett The default routing on In/out -> USB Sends feeds the USB output (to the PC) directly from the XR18 preamps. The output level depends on the preamp gain settings. These should be set so that the input meters peak at about -12dBFS at performance volume. This gives a good recording level with sufficient headroom for performance variation. If the recorded level of the tracks is lower than shown by the XR18 input meters, check if Ubuntu is applying digital attenuation in the audio settings for the XR18 USB device.

      If the USB Sends have been routed from other points in the channel processing, it would affect the recorded levels.
      • July 19, 2020
    • Dougal
      Dougal Hi Paul and Rex.
      Thanks for your replies.
      Here is a screenshot of the USB routing page.
      Where would I find the Ubuntu digital attenuation settings? I have tried using the Settings > Sound page, the effects of the input level that is set there appears in:
      pacmd list-sources.
      Yes, my system uses alsa.
      • July 19, 2020
      • XR18 USB audio to Ubuntu 18 laptop is quiet.
        Dougal Hi David. Sure thing, also in screenshot is Pulse Audio Volume Control showing laptop input gain (153%) and input level (only just registering)
        • July 22, 2020
  • johnlane
    Newcomer - Level 1
    2020-07-19
    I am puzzled about why the playback level from the sd card is very much lower ( say 15db) than the level coming in to the channel at time of recording. I note that there is a record level trim available for the two track USB recorder but nothing equivalent for the SD recorder. This seems incorrect to me as I would expect to get back what I put in. Any thoughts ?
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    0 50
    • johnlane
      Paul_Vannatto What is your routing assignments to the X-Live?
      • July 18, 2020
    • johnlane
      johnlane I have the xlive set for 8 in/ 8 out automatic play/ record,the mixer is running at 44.1kHz
      • July 19, 2020
    • johnlane
      GaryHiggins I think Paul was getting at what you used for your "card out" settings. If you use local ch's you don't get the full ch processing going to the sd recorder.
      • July 19, 2020
    • johnlane
      johnlane Sorry hit the wrong key and sent reply prematurely. Under the routing the card is set to local1-8
      • July 19, 2020
    • johnlane
      GaryHiggins Ok, For card out, I would try using p16 out 1-8 (ultranet 1-8) instead of local 1-8. In your ultranet out menu (see below) set 1-8 to be direct outs of ch's 1-8 and set the tap points to be post fader for each ch. Local always uses the input/LC tap and can't be changed. See if that does it. You can change the tap points if something else there fits your needs better.
      • July 19, 2020
  • AndrewOulton
    Newcomer - Level 1
    2020-07-18
    Going on the product page for it and looking in the downloads section there don't seem to be any files available for the rack version, just the other models in the family. Where do I have to go for this?
    0 50
    • AndrewOulton
      Paul_Vannatto It is the same firmware for all X32 models. But the firmware (4.02) is available on the X32 Rack page (https://www.behringer.com/product.html?modelCode=P0AWN) on the right side under Firmware.
      • July 18, 2020
    • AndrewOulton
      AndrewOulton I had been on the product page and could swear I had looked for it and not found it there, but following the link I did find it there. No idea where I went wrong in my previous search, but I've got it now. Many thanks!
      • July 18, 2020
    • AndrewOulton
      AndrewOulton As a side note though these aren't listed on the Download center so this may be something worth following up on. It only shows the 4 media files. All of the other varients of the X32 each seem to show all of the drivers , firmware, software, etc for each ... except for the Rack.
      • July 18, 2020
  • onemanriddle
    Contributor - Level 1
    2020-07-18
    Taking out an old XR12 and I can't get ethernet to start blinking or Wifi to show up. I have no indication the unit is working besides the orange light on the front. I've attempted to push the little reset button a couple of times for the network. Once for 12 seconds, another time for 3 seconds, and another time for around 15 seconds. Is there a recovery procedure or some sort of troubleshooting I can try to either recover this thing or determine it's dead?
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    0 49
    • onemanriddle
      RexBeckett Press the Reset button for two seconds then set the network mode switch to ETHERNET for ten seconds and then set it back to ACCESS POINT. This should enable the unsecured SSID XR12... and allow a Wifi connection from a PC. If this does not happen, you may need to open a Care ticket for Service Repair.
      • July 18, 2020
  • johnlane
    Newcomer - Level 1
    2020-07-18
    I recently bought an XLive card for my X32 rack and so I need to upgrade its firmware in order to get to the routing options for this. I am currently running version 3.11. However, there is no firmware updates available from the downloads page ! Any thoughts on where I can find a copy ?
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    0 56
    • johnlane
      GaryHiggins https://www.behringer.com/product.html?modelCode=P0AWR down on the right side, says firmware, it’s how they do it these days.
      • July 17, 2020
    • johnlane
      johnlane Thanks Gary, found what I need now.
      • July 18, 2020
  • revoconnell
    Newcomer - Level 1
    2020-07-17
    Hello, I'm trying to get our church's X32 audio output to be recognized by Streamlabs OBS so that we can live stream. I have downloaded and attempted to install the latest X-USB driver, however, I get an error message: "USB Device not recognized." When I go to the device manager I get a yellow exclamation with the error: Unknown USB Device (Device Descriptor Request Failed). I have tried uninstalling and reinstalling and still get the same message. I'm running a clean install of Windows 10. I have the latest firmware on the X32 (4.02 I believe). Suggestions?
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    0 739
    • revoconnell
      Paul_Vannatto What is the name of the driver file you installed?
      • July 17, 2020
    • revoconnell
      revoconnell Thanks for your prompt reply: BEHRINGER_X-USB_DriverSetup_v4.59.0
      • July 17, 2020
    • revoconnell
      revoconnell By the way, I also have restarted both the computer and the mixer with the same error message.
      • July 17, 2020
    • revoconnell
      Paul_Vannatto The reason I asked for the driver file name is that numerous times users have tried to install the X-UF USB driver 6.13 (for the older X-UF card). Evidently you have the correct drivers but it did not install correctly. First go to the Device Manager and uninstall the driver. Then right click on the drivers file and select Run as administrator (or something like that - I've switched from Win7 to linux Mint in January when they dropped Win7 support).
      • July 17, 2020
    • revoconnell
      DaveMorrison Is there any chance that you have the X-Live card installed (with 2 SD card slots) in your mixer? That would also cause major headaches as it uses a different driver.
      • July 17, 2020
  • Rjjmurf
    Newcomer - Level 1
    2020-07-17
    Hello all. We have the lastest firmware and love the 1to 1 routing! We are now live streaming our church services. X32 to X-Live card, out thru its USB to a DAW on an MS Surface. USB out to Ethernet adapter(cat6a) up to camera booth, into a Dell PC. Into OBS, I think, to Youtube. Forgot to ask the video guys. The DAW is sending an out back to X-Live, channel 1. For backup purposes. X-Live Ch 1 is an input to console Ch10, which only goes to subgroup10. Subgroup 10 goes to local output 10, which is connected to cat5, goes up to the camera booth, into Blackmagic, into the Dell. Both work. However there is an interesting problem with the backup. If enabled, the DAW now affects the P16 IEMs. If reberb is enabled on the DAW, the singers hear reverb. AND they lose control of individual channels. P16s work as they should, coming from user output 33-48. The only thing controlling their volume are the pre-amps. How does the DAW interact with the P16 channels when only one channel is coming from the DAW into one X-Live channel, which only goes to a subgroup and a local out?
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    0 56
    • Rjjmurf
      RexBeckett I think we would need to see your scene to help with this issue. If you export the scene, upload the file to Google Drive/DropBox and post the link, we can take a look.
      • July 17, 2020
    • Rjjmurf
      Rjjmurf Sorry, I have only used Google drive with friends. Who do I share my Drive folder with for this support issue?
      • July 20, 2020
    • Rjjmurf
      Rjjmurf Regarding scenes, I looked thru mine, and did not see all the routing I set up. Does the scene file not contain routing: user input, user output, X-Live Card, P16? If not, can it be captured?
      • July 20, 2020
    • Rjjmurf
      Rjjmurf Thank you for your time. Sorry about my lack of due diligence but the error is, as usual, user error. Just went over my scene for the 5th time and found the problem. We are in the process of going to digital Shure mics. I had to remove two J3 band mics due to frequency congestion. I reused one of those mic channels for the DAW audio backup send, and forgot to remove it from the P16 definition. Surprised at how easy it is for a DAW to get control of the P16s.
      • July 20, 2020
      • X32 to DAW for live stream
        RexBeckett I'm glad that you found the problem, Roy. It is easy to trip over routing issues when changing things. For the record, scene files contain all routing information including User patching. If you use X32 Edit to investigate scene files, make sure it is the correct version for the console firmware. Firmware 4.02 requires X32 Edit V4.1.
        • July 20, 2020
    • Rjjmurf
      Rjjmurf Thank you Rex. I am running Linux Mint 3. There is no linux version of X32, correct? I have Win7 on my VM. Can I run x32 edit on the VM and import the scene file, without a console at home?
      • July 20, 2020
  • KevinLuc
    Newcomer - Level 1
    2020-07-17
    Ihave behringer xr 18 something wrong the left side speaker not working i’m trying to change the cable not working please help me
    0 52
    • KevinLuc
      Nigel67 Hi Kevin, if it was working one minute and not the next, and your settings haven't changed then you probably have a hardware fault. If the right is working and you plug the right output into the left and there is still not output, then unless someone has changed a setting, you have a fault and will need to submit a ticket using the Support tab at the top. I would however double check your EDIT settings first of all, check if you have left and right metering or not
      • July 17, 2020
    • KevinLuc
      KevinLuc Just the Left side not working I just buy Almost 3 months
      • July 17, 2020
    • KevinLuc
      Nigel67 Please fill out a ticket via the support tab and we will arrange the repair for you.
      • July 17, 2020
    • KevinLuc
      KevinLuc How to fill out a ticket ???
      • July 17, 2020
      • Kevin luc
        onemanriddle Click the support tab up top
        • July 17, 2020
    • KevinLuc
      KevinLuc Please help me
      • July 17, 2020
      • Kevin luc
        Nigel67 Please click on this link and submit a ticket. We will then be able to help you get the unit repaired https://community.musictribe.com/pages/care-portal
        • July 19, 2020
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