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250,820 members
128,029 posts
  • New
    RichardDetwiler
    Newcomer - Level 1
    2021-09-26

    The device will not power up.  I am using a Furman power conditioner

    it is in a controlled studio.  (no moisture, sunlight, overheating).  

    Powerlight comes on, then dims and flickers

     

    The device doesn't work will not connect to wifi, nor register on the usb.

    read more...
    0 13
    • RichardDetwiler
      Behringer Hi RichardDetwiler. If you need assistance with your Behrin ger products, the fastest and most effective way to directly reach our technical support team is at:

      https://bit.ly/MT-CarePortal

      - Diego
      • Sep 26
    • RichardDetwiler
      PedroRodrigues Hi RichardDetwiler before you submitting an assistance request directly with our Tech Support Team as stated above I would suggest to connect your unit directly to a wall socket and bypassing the Furman Power Conditioner to acess if the unit would operate correctly. Thank you
      • 7 hours ago
  • New
    Soccerman58
    Newcomer - Level 1
    2021-09-24

    Hi

    I was at a practice last night with a band I am mixing this weekend. They have a Driverack PA in the House signal path and a DBX feedback buster on the monitors. Neither of these was registering an input more than 2 bars and I think I need a stronger signal, especially for the house.

    I have healthy enough signals at the input (I had to turn down a couple that were hitting the red a little) and I had all the faders set to 0 dB. I disabled a compressor on the L/R bus that was hitting way too hard, and that got be a bit more signal, but the input indicators on the driverack are still 3 bars shy of 0dB.

    I'm thinking maybe put an LA-2 on the L/R bus and tickle it with some makeup gain?

    Thanks. Phil

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    0 4
    • Soccerman58
      Paul_Vannatto Double check your routing to make sure it is the Main LR you are expecting going to the Driverack PA. Also check the cables (yes they can go bad).
      • Sep 24
      • Mixer output is low
        Soccerman58 Hi. What should I be looking for please? I think I am good because if I select the Main bus and jiggle the slider, the PA volume goes up and down (as I would expect). But a double-check doesn't hurt. Thanks. Phil
        • Sep 25
  • New
    Leomozoloa
    Newcomer - Level 1
    2021-09-24

    Hello !

    Since the new update of X/R air edit 1.7 on windows (haven't tested any other OS), the loading or saving explorer window defaults to %USERPROFILE% all the time, it doesn't seem to remember the previous browsed folder like in previous versions.

    While I know this can come across as a minor problem, since I'm installing my files and backing them up on dozens of clients machines every months and I also have to load the sessions several times as the FX Racks tend to not load their presets, it's become a bit frustrating.

    I hope this request reaches someone from the staff !

    Thanks for keeping the good old trusty XRs updated even 8 years later !

     

    read more...
    0 4
  • New
    manoaratefy
    Newcomer - Level 1
    2021-09-23

    Hello,

    I've found recently that the Behringer S16 can be used as standalone stagebox. But as the S16 have only 8 outputs, the 9-16 output coming from another S16 in the stage is routed to ADAT in the FOX S16, so I have to add a ADAT-analog converter in my setup to get these output.

    I'm wondering if SD8 can be used as same purpose, because SD8 has 8 in / 8 out, so with the same setup, I can hook up 2x SD8 on the stage and 2x SD8 in FOH.

    Or is there any another easy setup to make use of digital stagebox with analog mixers?

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    0 5
    • manoaratefy
      Nigel67 Hi manoaratefy. The S16 has the option of using its built in clock to connect to other IO boxes so a mixer is not required. The SD8 does not have a built in clock and therefore needs to receive an external clock from a mixer or S16 to work. Therefore, unfortunately you cannot use two SD8s as stand alone stage boxes as neither can provide a clock. You could connect an S16 to two SD8 giving you 16 inputs (S16) and then 16 outputs (2 x SD8).
      • Sep 22
  • New
    Soccerman58
    Newcomer - Level 1
    2021-09-22

    Hi

    I have 2 lead singers and I would like to try the dual mode Fairchild compressor as an insert

    The manual is a bit thin on this, but as I see it I just have to load the compressor in the rack, click the insert button, select channels 1 and 2 from the dropdown list, then click the purple button for each channel. Can anyone confirm please?

    Thanks

    Phil

     

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    0 3
    • Soccerman58
      Paul_Vannatto Hi Phil, yes that is correct.
      • Sep 22
    • Soccerman58
      Soccerman58 Great, thanks much!
      • Sep 22
    • Soccerman58
      Soccerman58 Hi again. So if the other 2 compressor plugin FX are only stereo, presumably I can only really use those on a stereo bus please? I guess the same question goes for the Pultec EQ clones too. I would like to try the Pultec as an insert on kick drum, but I suspect if I click the insert button and select Channel 10 from the channel list I will only get the EQ applied to either the left or the right side of the PA which would be silly. Thanks
      • Sep 22
    • Soccerman58
      Paul_Vannatto The other 2 compressors come in both dual (mono) and stereo, just like the Fairchild one.

      Regarding your second question (Pultek EQ as an insert), I don't think you are understanding how an insert works. The kick signal will be a mono signal. If there is an FX inserted into the signal chain, the resulting (wet) signal will return as a mono signal to the signal path.
      • Sep 22
    • Soccerman58
      Soccerman58 Hi Paul. So I could use the Pultec on the kick if I want to give up an FX slot? Thanks.
      • Sep 22
  • New
    MaxGarcia
    Newcomer - Level 2
    2021-09-22

    My dl251 needs service, I submitted a ticket but haven't received a response. Does anyone have a timeframe as to when I will get a response? Is Sweetwater the only authorized repair facity or are there others? I'm in Houston TX. 

    Thanks in advance.

    read more...
    0 9
    • MaxGarcia
      Nigel67 Hi MaxGarcia. I can only apologise that you have not received a reply to your ticket from us. If you could reply with your ticket number and I will investigate further. Please also check your Spam and Junk folders and our replies sometimes end up in these. Many thanks
      • Sep 21
    • MaxGarcia
      Nigel67 Hi MaxGarcia. I have found your case and it is one of the next to be answered. I am sure you will hear a reply from the Service Team today. Please make sure that you check your Spam and Junk folders at the end of the day if you haven't heard anything as e-mails sometimes end up in there. Again, apologies for the delay.
      • Sep 22
    • MaxGarcia
      tlbreaux99 Good Luck with getting reply in a timely fashion. I have been getting communication on an issue, but went an entire day yesterday with no update or response at all. Customer Service has really deteriorated
      • Sep 22
    • MaxGarcia
      MaxGarcia

      I have been fortunate in that all my experiences have been positive throughout the years. I have upcoming shows I need my gear, I hate having to rent gear to cover what I've already purchased.

      • Sep 22
  • New
    JeffSterling
    Contributor - Level 2
    2021-09-21

    Is there any way possible to use the XR16 as an audio interface?

    USB stereo recording is all it seems capable of I am hoping some smart bugger out there figured a way to get that USB into Pro Tools. Right now We have a Mac Mini hooked up as a controller with the network connection and USB to the MAC, Pro Tools lists it in the interfaces pull down but not in the DAW set up. 

     

    read more...
    0 11
    • JeffSterling
      Paul_Vannatto Unfortunately, that is not possible with the XR16. You would need to get an XR18 or X32 to provide multi-tracking to a DAW via USB.
      • Sep 21
      • XR16 recording via USB
        JeffSterling Thanks Paull, I knew this but was hoping some ingenious sole would have a work around if even just the stereo feed that the USB records be able to show up as a stereo input into the DAW... If not its drag and drop from the USB drive. it seems to be available as in interface in the pull down window. in Ptools.
        • Sep 21
  • New
    RexMiller
    Contributor - Level 1
    2021-09-18

    I've just created a new USER 01 on the XR 18 in X AIR Edit for a Mac.
    I put in 10Channels (10th being the L|R Main Channel.)
    After saving a "Scene and Snapshot" of everything, I closed it down then relaunched the program.
    When I went to load the USER 01, my MAIN L|R channel has disappeared, along with the 3x buttons "Select/Move/Resize". I've shut it down, rebooted my laptop, but they're still missing.
    I understand for Windows PC the settings are stored in the file X-AIREdit.init and you can fix the problem by editing the file and reducing the first number in the line that starts: -localprefs/user1 8 OFF 21 22 23 ... which is near the end of the file or to just delete the file and the X-Air Edit will recreate it when you start it again.

    How is this done on a Mac where is the file located? Thanks 

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    0 10
    • RexMiller
      DaveMorrison look at the "com.musictribe.X32-Edit.plist" under in your Users/Library/Preferences (~/Library/)
      • Sep 18
    • RexMiller
      RexMiller The only file I could find was com.musictribe.X-Air-Edit.plist. I deleted it , initialized the mixer and did a hard reset. User1 still uneditable. Came up with the same number of channels but empty unless I loaded a scene. Seems as though once it’s done, the mixer stores it that way permanently. Did not see any language in the plist referring to Utility User1. May have some plist elsewhere that I cannot find. Been very frustrating. This was mention 3 years ago and still nothing done to fix this.
      • Sep 18
    • RexMiller
      Paul_Vannatto What version of X-Air Edit are you using? Version 1.7 (linux) works fine here.
      • Sep 18
    • RexMiller
      RexMiller Using Version 1.7 on a Mac.
      • Sep 18
    • RexMiller
      RexMiller Finally got it working. Discovered that even after deleting the plist, initializing the system from Setup, then opening and closing the program, it does not create a new plist until a scene is loaded. So I deleted the plist, initialized the program and saved that as a scene. Closed then opened it and loaded the scene and I was able to edit the User1 again. After deleting some channels from it I then loaded my scene that I had from a previous setup and the User1 worked again. It is buggy how that works and whatever scene your in, the number of channels selected from the User settings never change unless edited. Even then it carries over from the last change. There is a limit to how many channels one can add before things disappear but I’m not sure what that number is. The software needs fixed for the User settings for sure.
      • Sep 18
  • New
    Robertjohn52
    Newcomer - Level 1
    2021-09-14

    The Behringer X32 compact digital mixing desk, Is this product discontinued?

    0 20
    • Robertjohn52
      Paul_Vannatto I don't believe so. Why do you ask?
      • Sep 14
    • Robertjohn52
      Nigel67 Hi Robertjohn52. I can definitely confirm what Paul has mentioned above in that X32 Compact is not discontinued.
      • Sep 14
  • New
    giacoav
    Newcomer - Level 1
    2021-09-13

    Hi,

    Any intention of updating the Behringer X-Air / MIDAS M-Air drivers to the latest iteration of your TCAT drivers (5.12) used by your other products (Behringer UMCs) ?

    This would allow for multi-WDM outputs and inputs, which is long overdue...

    Regards,

    Giaco

    UPDATE :
    Updates were pulled both for the X-Air and M-Air series to the latest driver revision !
    Thank you to whoever did this at Music Tribe HQ !

    read more...
    3 70
    • giacoav
      NicJonesMT Hi Giacoav.
      I will pass this request over to the development team.
      • Sep 14
      • [SOLVED] Behringer X-Air / Midas M-Air Driver update
        giacoav Thank you ! I'll be waiting for the update to drop
        • Sep 17
      • [SOLVED] Behringer X-Air / Midas M-Air Driver update
        giacoav Just noticed the new update made available !
        Thanks a lot ! This will make a lot of users happy !
        • Sep 22
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