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305,629 members
189,949 posts
  • New
    MIgstar
    Newcomer - Level 1
    2022-11-29

    Hello, Our DL32 isn't powering up. Any help would be most appreciated. 

    0 7
  • New
    Acruthirds
    Newcomer - Level 1
    2022-11-14

    I have a S16 and it will not power on. 

    0 13
    • Acruthirds
      Dale_M Try another power cable/power point, if the issue remains check your proof of purchase, if it is within 2 years please go to the support tab and submit a ticket otherwise we would advise you contact your nearest Behringer service centre for a non warranty repair via this link: https://www.behringer.com/buy.html?type=POS
      • Nov 15
  • New
    jozcomert
    Newcomer - Level 1
    2022-11-12

    I am using an X32 Rack mixter connected to an S16 box.  Normally it connects fine, but suddenly it does not, with an intermittent blinking green AES50 Network light on the S16 unit rather than the solid one I am used to.  The X32 box is working perfectly, but cannot see the S16 as it usually can.  I have tried lots of things, ruled out physical connections as the source, and note that when the refresh rate is changed from 48 kHz to 44.1 kHz on the X32 there is no blinking light.  I have done the usual reads through the manual and the web, and encountered a video solving a similar problem with clock speed changes, but it didn't help me.  Anyone have some advice?  Do I have a bad S16 unit?  Thanks.

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    0 8
    • jozcomert
      Paul_Vannatto Check to make sure the S16 does not have the SN Master light on. If it does, change the mode to 0 or 1.
      • Nov 12
  • New
    JoshuaThompson
    Contributor - Level 2
    2022-11-04

    Hello.  Here is my current set up.

    SD8 - AES50A to AES50B - X32 Rack

    X32 Rack - AES50A to AES50A - X32 Console (FOH)

    I don't have any user groups and all of my outputs (1-8) on my X32 Rack are used.  I have that block going to the X32 console 1-8 Buses.

    I need to use one output on the SD8 (output 1).  I need to route that to Bus 14.  I'm thinking I need to set up a user group but I can't figure out the routing. 

    Bus 13 on the x32 console is used by a local output and 15 and 16 are effects. 

    Any help would be appreciated. 


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    0 47
    • JoshuaThompson
      GaryHiggins If you could post you exact scene we can help more accurately. Some things above are not clear to me so I would just be guessing. What block is “that block” above?
      • Nov 4
    • JoshuaThompson
      CraigFowler Routing>Out9-16
      Output9:Bus14, Post Fader

      Routing>AES50B
      Output1-8: Out9-16

      SD8 output select switch set to "1-8."
      • Nov 5
    • JoshuaThompson
      JoshuaThompson Hello attached is the scene for the x32 console and the backup of the x32 Rack. Bus 14 is currently an effect bus but want to convert it to an output bus.

      scene.zip
      • Nov 5
    • JoshuaThompson
      CraigFowler According to the scene you uploaded, you don't have bus1-8 sent to the console's local XLR outputs; you've routed signals directly from the stagebox and the other X32 to the Rack's XLR outs.
      • Nov 5
    • JoshuaThompson
      GaryHiggins Looks like this is the scene for the X32 console (since 15/16 are the mains)? We would need the Rack scene too-perhaps the most important part. If you want the SD8 out #1 to reflect the Console bus 14, it would need to be first sent to and then routed from the Rack since that is where the SD8 is (I think) attached. Without asking a lot of other questions it seems you would (If all else is working fine now) only need to create 1 user OUT bank in the Rack that has output 1 equal to the correct bus source, and keeping outs 2-8 as they currently stand but now part of the user out bank. Something like the attached pic. Then for Rack aes50B out 1-8 select the user OUT bank created. I see out 13/14 on the scene you posted is currently set to OFF? (if you do post both scenes please name/identify them :-))
      • Nov 6
      • User Output Routing - Daisy Chaining SD8 to x32 Rack to X32
        JoshuaThompson So I was able to get both scenes now. I'm not sure why 13 and 14 are off. I labeled which one is the rack and which one is the console.

        Oasis Scenes.zip
        • Nov 7
  • New
    EdwardTemple
    Contributor - Level 2
    2022-10-26

    Hello all,

    The AV dept at our casino received 4 new iPads running iPadOS 15.7, so I figured I'd configure them all at once for the XR18, along with our existing iPad running iPadOS 16.1. XR18 firmware is up to date. All 5 iPads are Gen6. Only difference is the iPadOS version. No beta versions. Downgrading the OS isn't an option, though I wish it was.

    The 4 new 15.7 iPads run X-Air flawlessly, but the 16.1 crashes within a minute or so. If i try the Setup tab it crashes immediately. It even crashes in "demo" mode, so it's not a network issue.

    I know there hasn't been an X-Air app update for a while. Has anyone else had this issue?

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    3 33
    • EdwardTemple
      philipangell44 This is a pretty big issue for iPad users. Why isn’t Behringer commenting?
      • Oct 28
    • EdwardTemple
      Fredgil19 Yes, discovered it during a gig last night… not good!
      • Oct 29
    • EdwardTemple
      philipangell44

      Someone opened a ticket with Music Tribe about iPadOS 16.1 and X/M Air and Music Tribe responded about the M32 App for iPad needing to be completely replaced and updated. Nothing to do with the question or issue. Frustrating.

      • Oct 29
    • EdwardTemple
      philipangell44

      Update: I opened a ticket with Music Tribe. They replied promptly saying they cannot update the X/M Air apps to be compatible with iPadOS 16.1. They need to completely rewrite the apps from scratch. They need to hire programmers and it will be a lengthy process. They suggested Mixing Station.

      • Oct 31
    • EdwardTemple
      Torpidlittle

      Ouff…Not a very good news! :(

      • Nov 6
  • New
    Mitcheeew
    Contributor - Level 3
    2022-10-26

    I have input lineup & wanted the 2 keyboards that are inoputs 6/7 & 8/9 to be stereo.

    In order to link them the Left channel needs to be the odd #. In inpot 5 I have a guitar.

    I went to the INOUT page & switched the Guitar analog & USB returns to In /Out 9 & 9 respectively & then modified the 2 keyboards to 5/6 & 7/8. 

    On the screen it shows  the guitar still in the "5" position followed buy the 4 inputs with the keys. Is there a way to "slide" the guitar input on the mixer screen (& all others) to appear in numerical order in the 9 position (after both keys as it reads at the bottom under the mute tab ?

     

    Thanks

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    0 16
    • Mitcheeew
      Paul_Vannatto Yes there is a way. First save the scene to a file using X-Air-Edit (for Windows, Mac, linux or Raspberry Pi) that is connected to the XR18. Then import that scene file into X-Air Scene Parser. Select the desired surface inputs (ch 1-8 and/or ch 9-16) and click on the Ch Arrange button (below the Surface Output column). Then use the channel arranger tool to drag the channels to the left or right. When they are in the order you want, determine the range (first chan, last chan) and if you want the channel's inputs included. The click on the Transfer button. It will parse out (extract) the required OSC lines and place them in the Results Editor. Choose where you want the output file to go and click on the Output button. This will make a modified scene file with only the OSC command lines for those channels. Finally load that scene file into X-Air-Edit (connected to XR18) and it will reorder the channels as desired.

      Here is the link to X-Air Scene Parser
      https://sourceforge.net/projects/x-air-sceneparser/
      • Oct 26
    • Mitcheeew
      Mitcheeew Paul, thank you again. Not being rral technical I did manage to re arrange the inputs in your app & have them saved. Thanks again !!
      • Oct 28
    • Mitcheeew
      Mitcheeew It doesn't look like my e mail replies ( upon getting a notification,) made it to the thread
      • Oct 28
    • Mitcheeew
      Paul_Vannatto You are most welcome Mitcheeew. That is why I made that tool. I use it all the time.
      • Oct 28
  • New
    Londonjr
    Newcomer - Level 1
    2022-10-21

    My laptop uses an ethernet connection from the X32 for my internet connection.  It is sparodic lately.  Is there a way that I can troubleshoot this?  How can I ensure that I am setting this up correctly?  Is there a white paper on setting this up?

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    0 5
    • Londonjr
      dascottmfa Are you saying your X32 has a wifi card and is connected to your wireless (wifi) LAN router and that you have disabled your laptop's wifi and instead use a cat5 cable directly connected to the X32 to obtain internet connectivity? Why such an odd way to get internet to your laptop? Doesn't its built-in wifi work? Why not connect both your laptop and X32 to your LAN with cat5? Distance too far to run cables?
      • Oct 21
  • New
    ChristianLewis
    Contributor - Level 2
    2022-10-14

    Hi there, I have an XR18 in a rack connected to a PC and after a long period of time (18 - 24 hours) the Windows 10 PC looses the XR18 as the Audio Interface. I have tried unplugging and replugging the USB cable but the only thing that appears to bring it back it to power cycle the XR18. Anyone else have this issue?

    I can connect fine to the XR18 via the app and control it, but no audio either way via the USB.

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    0 7
    • ChristianLewis
      Paul_Vannatto Make sure you are connecting the USB cable to a USB 2.0 port on the PC. The XR18 doesn't work well with USB 3. If you are already using a USB 2.0 port, I would suggest you replace the USB cable.
      • Oct 14
      • XR18 dropping connection to PC after a while
        ChristianLewis Thanks for the reply Paul, I can confirm it has been plugged into a USB 2.0 port, but I changed the cable yesterday when it lost connection, this didn't bring the connection to the XR18 back until I power cycled the XR18, but will leave on test and see if it looses connection again on the new cable... cheers
        • Oct 15
  • New
    jimcelc
    Newcomer - Level 1
    2022-10-12

    We are considering adding an S16 Digital Snake to our X32 mixer at our church. The primary purpose is to add more microphone inputs in our music/choir area in our church sanctuary.  We have some questions about the cable.  We have a regular unshielded Cat5E ethernet port/cable available in the music area that we could potentially re-purpose for this usage (we know that it would have to be disconnected from our current data network) but not sure if it would be adequate or if we need to run new cable.  It is about a 150 ft cable run which should be within the AES50 specs of 100meters (or the reduced spec of 80 meters I have seen elsewhere.

    Questions:

    1. Would the repurposed Cat5E unshielded ethernet cable be adequate?
    2. Would couplers (i.e. such as having to connect a separate cable to an existing wall plate used for the existing cable) on the cable create problem?
    3. If we have to run new cable -
      1. Cat5e versus Cat6?
      2. Shielded versus unshielded?
      3. Ethercon barrels or not?

    Thank you for any comments or experience you might have on this.

    Jim Erickson

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    0 18
    • jimcelc
      VickiBarnes Not an expert, but in my opinion, definitely shielded cat6. In my experience no ethercon needed.
      • Oct 12
    • jimcelc
      Paul_Vannatto Hi Jim, most definitely use shielded cable with ethercon ends in order to eliminate the possibility of dropouts due to ESD (electrostatic discharge). The cable can be cat5e, cat6, cat7 or cat8. I have a mixture of cat6 and cat7. Instead of paying for cables with ethercon ends, I get pre-terminated shielded cables (from Amazon, Newegg, etc.) and get the ethercon ends from B&H. Then add them to the cable (carefully removing the plastic boots from the cable ends).

      Here is the link to the ethercon ends
      https://www.bhphotovideo.com/c/product/1475961-REG/neutrik_ne8mx_ethercon_cable_connector.html
      • Oct 12
  • New
    BrunoGrizbaher
    Newcomer - Level 1
    2022-10-04

    In theatre we have Midas pro9 generation 2, 3x stagebox DL431, 1x DL451 and DL 371, everything vas working fine until spring breake. On screen one DL 431 of 3 is in red (uncofigured ), i have a signal of mic but without gain control, also on stagebox I cannot use a select as i press it, or any of keys.

     

    Please help, Warranty expiered

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    0 27
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