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227,920 members
102,716 posts
  • New
    joshtew
    Newcomer - Level 1
    2021-02-20

    Noticed this recently that when I switch off a DP48 with other units daisy chained to it, the downstream unit will produce a very loud pop sound in the headphones output even though the Volume knob has been fully lowered.

    I noticed it because I could hear the pop from the headphones connected to another unit that was almost 2 meters away when I switched off 1 unit for firmware upgrade and testing.

    Once again the volume level has been fully lowered on that downstream unit yet the pop sound came through so loudly and this happened consistently.

    What will it do to a musician with in-ears when another musician upstream switches the unit off, by accident or for whatever other reason?!

    Please fix this soon.

    read more...
    0 42
    • joshtew
      Paul_Vannatto The loud popping sound is due to the breakage of the AES50 that passes through the DP48 in a daisy chain configuration when the upstream DP48 is turned off. This has been an issue since the introduction of the X32 (back in 2012) or even earlier. The fix is to get a Hub4 and connect the DP48 from it instead of daisy chaining. The other solution is to make sure nothing is turned off until everyone is finished and no longer using the DP48's. Also make sure you are using shielded cat5e/cat6/cat7 cable with ethercon ends.
      • Feb 19
      • Very Loud Pop(even with fully lowered Volume) when Upstream DP48  in daisy chain is switched off
        joshtew Wow, I feel there should be much better signal breakage handling from such professional equipment and at the very least the unit should conform to the volume knob setting...
        • Feb 19
    • joshtew
      Paul_Vannatto I'll report this to the developers (of the DP48) to see if they can do anything about it.
      • Feb 20
      • Very Loud Pop(even with fully lowered Volume) when Upstream DP48  in daisy chain is switched off
        joshtew Thanks, much appreciated
        • Feb 21
    • joshtew
      joshtew

      Glad to report that the above issue has been resolved in DP48 FW v2.2!

      • Apr 28
  • New
    GtrTom423
    Newcomer - Level 1
    2021-02-17

    Folks:

    I'm trying to make my new PM-1 personal monitor work, (plug in) to the Air XR-18 board, as my band currently uses this system.  In reading the manual for the PM-1, it's highlighting that I would need to use a quarter inch TRS cable end in order to have a stereo feed to the device, but other than the "phones" output on the board, all the other monitor feeds are a male ended XLR output.

    Would a standard XLR cable work with this in stereo, or do you have a suggestion on the type of cable I should be using here to produce a stereo sound field?

    Thanks,

    Tom DeMartino

    [email protected]

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    0 18
    • GtrTom423
      DavidKnighton Hello Tom,
      Being that the XLR outs are balanced mono, you would need a very special cable for this to work correctly. Or you could take the mono out into a headphone amp/mixer and that could work too. The receiving XLR on the PM1 is and unbalanced stereo input, which is quite uncommon to see in my opinion. You essentially need to take one hot leg from two aux outs and wire them to pins 2 and 3 of the receiving XLR end. The cold legs of the aux outs need to be wired to pin 1 ground so they're not floating. Let me know if you have trouble with this.
      • Feb 17
      • PM-1 Headphone monitor working with an XR-18 Air Monitor System.
        GtrTom423 David, thank you for your note. Do you think that having this type of cord might help my cause? https://www.sweetwater.com/store/detail/BPBQFXF20--pro-co-20-foot-excellines-balanced-patch-cable If I had a quarter inch TRS to XLR connector already?
        • Feb 17
      • PM-1 Headphone monitor working with an XR-18 Air Monitor System.
        RexBeckett Hi Tom, you can get the required cable from the link below. You want the type XLR Male to dual XLR-F.

        https://www.ebay.com/itm/Pro-Shielded-XLR-MALE-Female-to-DUAL-XLR-Left-Right-Y-INSERT-CABLE-1ft-to-10ft/151300270070?hash=item233a32e7f6:g:ipkAAOxy9X5Tb70U

        I cannot recommend using PM1s on the XR18 Aux outputs. The outputs were not designed to feed such low impedance loads. It can result in distortion on the Aux and Main outputs. A better solution is to use the PowerPlay P2 which includes a headphone amplifier. See these notesfor further information: https://community.musictribe.com/discussions/77059/237996/using-the-powerplay-p2-for-wired-iem
        • Feb 17
      • PM-1 Headphone monitor working with an XR-18 Air Monitor System.
        DavidKnighton Hello Tom, The cable in the link you provided won't work because the way the pins terminate is for balanced mono connection. If you connect a balanced mono source to a stereo input, what will happen is the stereo input will be phase inverted, and will cause acoustical phasing problems. The one Rex shared might work, but honestly I can't tell because the pin termination needs to be exact. He makes a fair point regarding impedance loads. You may want to take his advice and get a P2, as it will solve most of your cabling issues right off the bat.
        • Feb 17
      • PM-1 Headphone monitor working with an XR-18 Air Monitor System.
        GtrTom423 Thank you both Rex and David for your insight. I'm saddened to see how difficult it us to try to use this PM-1 device, especially considering it's from Behringer to begin with. In it's place, I've been using a Mackie Spot Monitor that mounts on my mike stand, as it packs 150 watts of power. I was just hoping to have something in-ear for a change. Either way, thank you both.
        • Feb 17
  • New
    Jewright76
    Newcomer - Level 1
    2021-02-09

    Can anyone tell me the best way to hook up a elite core pm16 in ear monitor system to the x32 with out using all the output channels?

    0 45
    • Jewright76
      Paul_Vannatto Unfortunately, since the Elite Core is not part of Music Tribe, they have their own proprietary ethernet protocol that is not compatible to either the Music Tribe Ultranet or AES50 protocols. I would suggest you retire (or sell) the Elite Core and invest in either the P16 line (using the Ultranet) or the newer Midas DP48 personal mixers (that uses the AES50).
      • Feb 9
    • Jewright76
      StephenEvans You could get something like the Midas HUB4 which has 16 analog outs.
      • Feb 11
  • New
    WDuester
    Contributor - Level 3
    2021-02-09

    I'm wondering if anyone has used, or could comment, on using CAT5e or CAT6 unshielded cable for a DP48 daisy chain system.

    I've already read the 'recommended shielded' information and don't need posts re-iterating the same.

    This post is to solicit real world installations where end users may have used unshielded CAT cable and I'm interested in the results and learnings of doing that.

    I have an existing CAT network from the M32 mixer to the rack and from the rack to stage boxes that is all unshielded CAT6.  I'm stongly leaning toward migrating to the DP48 personal monitor system.

    I'm trying to figure out if I really need to replace all the CAT6 unshielded cable with shielded. Does unshielded really affect the performance of the system?

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    0 51
  • New
    ttengowski
    Newcomer - Level 1
    2021-02-04

    I have been more than patient with your poor approach to customer service. 

    I have a simple P1 that needed to be repaired/replaced under warranty.  I sent it in per your RGA in July to Las Vegas and I have not had any response on the status since November and I still do not have my unit back.  This is beyond unnaceptable. 

    My one service ticket has morphed over time into 3 for some reason...probably closed and re-opened since someone is being measured on how long service tickets are open.  Either way, the probelm is not solved.

    Just send me my unit back and we can part as friends...

    read more...
    0 10
    • ttengowski
      JoeRivers96 Hi ttengowski, many apologies for the inconvenience here. I will ensure this is looked into further for you ASAP.
      • Feb 5
  • New
    Charis4JMP
    Newcomer - Level 1
    2021-02-03

    We have several power play P1 and I just bought a power play P2. On the P1 there is a stereo to mono button, which in mono allows me to hear stuff in both earbuds. But the P2 only allows for sound in 1 ear, except for when I pull out the 1/4" cable out just slightly. Is there a way to convert the P2 to mono?

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    0 24
    • Charis4JMP
      RexBeckett Hi Charis, the P2 has a mono/stereo switch on the PCB - accessible when the case is opened. When switched to mono, the balanced input will be heard in both ears.
      • Feb 3
      • Power play P2
        Charis4JMP Woohoo! Thank you so very much! I just flipped the switch and will try it out ASAP. May GOD bless you and yours!
        • Feb 3
      • Power play P2
        Charis4JMP I just tried it out and indeed it works! Thank you RexBeckett for your knowledge.
        • 1
        • ·
        • Feb 4
  • New
    Ja5per
    Newcomer - Level 1
    2021-01-29

    Hey all I have a weird problem with my p16s related to the P16-D  

    I have power coming from the P16-D to all my P16-Ms but only ultranet to half  

    channels 1,2,5 & 8 have power and ultranet  and 3,4,6 & 7 are recieving no ultranet signal

    can anyone help!?

     

    read more...
    0 30
    • Ja5per
      GaryHiggins Did you try changing the input cat5 to the P16D? Could be bad cables, worth checking if you have not.
      • Jan 28
      • Behringer p16 issue
        Ja5per I have multiple times. I even took it to a friend who has the same set up. And no change.
        • Jan 28
      • Behringer p16 issue
        GaryHiggins You may have tried already but can you try your friends D with your system? Seems like the P16-D may need service (do that from the support icon up top here)
        • Jan 28
  • New
    RevPaThomas
    Newcomer - Level 1
    2021-01-26

    Hope you guys are well. I am having the weirdest issue with 1 of our DP48s. We are connecting them via HUB4.  For the most part, the system is work well.  We have 1-DP48 that is making a wierd digital noise.  It's only comes from 1 routed channel & that channel is not making that noise on the other 3 DP48 units.  Very strange.  Anyone else experience any weirdness like this?

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    0 24
    • RevPaThomas
      Nigel67 Hi, this unit sounds faulty and needs repairing. Have you tried plugging it directly to the mixer to see if the problem still persists? If so, then I would say it is faulty. You could try re-upgrading the unit to see if that fixes the issue. It could be corrupt software. If it is under 30 days old, then you can go back to the store that you purchased it from and claim a replacement under DOA, or if over 30 days, please click on the Support Tab at the top of the page. In the new page that opens, scroll down and submit a Service ticket.
      • Jan 26
    • RevPaThomas
      GaryHiggins You might also try factory reset. To reset the DP48 to factory default. Select the Setup and SD Record buttons simultaneously. Then select the Reset. Set it up again like it was previously. Do they all have the most recent firmware? I think 1.9 from Dec 2020.
      • Jan 27
  • New
    aurasystems
    Newcomer - Level 1
    2021-01-25

    Howdy, 

    I've got 9x P16-M's and they all of the same issue.  Every single knob & button is sticky.  

    Whatever coating was used to finish the knobs and buttons has degraded.  Now you cannot use them without getting goo all over your finger tips.  It reminds me of my old Sony car stereo remote. 

    Anyways, I tried summoning the interweb to see if I could find replacement knobs, but I didn't have any luck.  I also tried Behringer.com.

    Aside from using Goo-gone and some elbow grease, I don't know what else to do.  Plus, I would rather not spend a lot or time cleaning them. 

    Thanks!

    read more...
    0 35
  • New
    aurasystems
    Newcomer - Level 1
    2021-01-20

    I know all of the documentation says to use CAT5e, but I wanted to know if CAT6 works as well. My home runs are all CAT5e, but my jumpers are CAT6. 

    We have 1x 300' CAT5e (shielded) reel that runs from M32 (AES) > DL251 (AES). 

    My plan is to run another 300' CAT5e from M32 (Ultranet) > 1x P16D > 5x 25' CAT6 > 4x P16M & 1x P16D > 5x 25' CAT6 > 5x P16M

    Will this work?

    read more...
    0 17
    • aurasystems
      Paul_Vannatto Yes it will. my church use both cat5e and cat6 (all shielded) for their P16D's and P16M's. I also use cat6 and cat7 (all shielded) for my Turbosound iQ speakers (Utranet input) without any issues.
      • Jan 20
    • aurasystems
      aurasystems That is good news. Thank you Paul. I really wish I could run this over AES and avoid the extra home run to the M32. I prefer using he DL251 box for the pro series mic pre amps. Thanks again for your help.
      • Jan 20
    • aurasystems
      Paul_Vannatto If you consider using the Midas Hub4/DP48 instead of the P16M/P16D, you could connect both the Hub4/DP48 and DL251 using one AES50 cable.
      • Jan 20
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