Bought my mixer before covid19 hit ...had been planning on putting on a night in a friend's bar - but yes, lockdown happened.

Mixer (DK626) purchased from GAK in Brighton UK (I'll have to check my banking for exact purchase date) went into storage (a spare room in my home).

Today I unboxed the mixer for the very first time, set it up to my decks and sound system and wow,disappointing...

Channel 3 "goes to sleep" if there is a few seconds gap in signal (when the needle leaves the groove) ...no sound, no lights on the display, nothing. Mixer has to be switched off and back on again to "wake Channel 3 up" and get any sound.

First play. How did this get past your quality control?

Really worried that I'll get no help from you because I did not register within 90 days of of purchase. I was not prompted to do so by the seller nor was there any big lettering anywhere on the box telling me to do so.

What will happen?

A chance for you to help someone out and prove your customer service is better than your quality control? I hope so

Please don't let me down guys - my income has been completely crushed by lockdown and I was just starting to claw my way back into the world.

Yours in good faith,

S.

Hello there!!

I'm new to this forum and asking for some help please.

I have bought a new Behringer DJX900USB DJ Mixer and connected to two fairly old Gemini 500XL II Direct Drive turntables, using good quality cables and the phone inputs (and grounded). When trying to set the gain levels etc, the master level output LED lights do not light up. The EQ channels gain meters light up fine, and I have adjusted so they just readh 0db.

Sound levels seem fine, although a little distorted at high volumes.

Is the mixer faulty or is it the old turntables output is low? Or have I missed something?

Any other info you need to diagnose the problem, let me know and I will post it up.

Thanks in advance

Hello!  Does there happen to be a part number or route to purchase a replacement fader for the MM-1 4 channel midi mixer?  I've not opened it up yet to see if it looks to be (semi) user replaceable with a plug or possibly able to be soldered in by a novice, but thought I'd ask here.  Hopefully it's not all one piece and a bigger problem than just popping in a new fader.

This is one of the vertical faders, not the cross fader.

Thanks for any help you can provide.

Hello
I can't display the VU-meter of channel 2 when I put headphones on channel 2.
Only the levels of channel 1 are displayed.
How to adjust the gain of channel 2 when channel 1 is playing ?
Thank you

I bought an Infinium X1 crossfader (serial number S200900032954) as a replacement for my DDM4000 mixer (serial number S1500259167, date code 1503).

The installation instructions look straight forward, though getting the three-cable plug into the spare socket the DDM4000 has for a replacement crossfader is a bit fiddly.
However, once installed it does not work: It lights up, but moving the crossfader has no influence on the audio signal between the selected channels of the mixer.
There is one post here from about a year ago which desribes the same problem but it unfortunately received no answer.
https://community.musictribe.com/discussions/171200/306533/x1-infinium

I submitted a support ticket to Behringer three days ago but have not heard back from them.

There are many post on various online forums describing this exact problem (and also reporting that the non-functioning crossfader is getting very hot when connected "as is"). People claim that you need to cut the two outside wires of the three-wire cable and switch them around before connecting the Infinium X1 with the DDM4000.
Surely, I do not have to do a DIY soldering job to connect a genuine Behringer spare part with a Behringer mixer?!?!?!
What is the problem here? Has the socket on the DDM4000 been soldered on the wrong way around in the factory or is the plug at the end of the wire of the X1 soldered on the wrong way around?

What is the solution, please?

PS: The marketing blurb for the X1 says "Complete installation instructions and a dedicated toolkit are provided for your convenience."
The installation instruction contain a picture (see attached) which says "Possible only with DDM4000" which is difficult to interpret. I think it's meant to show that the DDM4000 has a spare socket to connect the cable, but I am open to hear other interpretations.
Also, the "dedicated toolkit" is a flathead screwdriver, when in fact all screws you need to losen and tighten for the job on the Behringer equipment are Phillips. The documentation even shows all screws and the screwdriver to be Phillips, not a single flathead as the included screwdriver.... Bizarre.
Is this whole product a bit of a cock-up?

Hallo zusammen.
Ich möchte gerne Schallplatten live während meiner Radiosendung abspielen. Angeschlossen habe ich meinen Dual DTJ301 USB an Port 11/12 am Mischpult.
Gibt es eine Möglichkeit die Schallplatten auf den Stream zu bringen, ohne das Mikrofon auf "on" zu lassen? Ich sende mit dem Streamingprogramm Sam Broadcaster Pro Version 2021.2 und Windows 7

Danke für eure Antworten

Hello all.
I would like to play records live during my radio show. I have my Dual DTJ301 USB connected to port 11/12 on the mixer.
Is there any way to get the records to stream without leaving the mic on "on"? I am streaming with the streaming program Sam Broadcaster Pro version 2021.2 and Windows 7.

Thanks for your answers

I stream,  or should I say I used to stream using OBS, technics1200s and a Numark USB200 mixer.  I then upgraded my equipment and bought a DDM4000 which has no USB.  I've now brought a MIDI interface but being the non expert that I am,  I can't seem to get the set up right.  I simply want to get OBS recognising the turntables.  It recognises the MIC, so I must be doing something wrong with the cables.  Anyone who knows the equipment,  any Ideas on whats needed for the connection??