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187,698 members
57,644 posts
  • 2020-10-24

    Whenever i press the "Layer A" or "Layer B" button, while already being on that particular layer, the positions of all knobs is being reset. This happens on any DAW and any computer from the very beginning.

    Movie showing the behaviour below:

    https://photos.app.goo.gl/CxMoxEYhW7YRVr7JA

    read more...
    0 7
    • m g
      John Matthews Hi m g, thanks for the video. I'll send it along to our software team for investigation.
      • Mon at 12:29 AM
      • X-Touch Mini Bug
        m g Thank you.

        Just to add: The midi values of the encoders are also reset, so turning one afterwards makes the knob in the DAW "jump". It makes it unusable for a live situation.

        A workaround i found in Ableton Live is to disconnect and reconnect the controller so Live resends all the encoder positions.
        • 1
        • ·
        • Mon at 12:36 AM
  • 2020-10-22

    Hi Anyone done this?  Is there any advantage?

     

    Regards

    0 8
  • 2020-10-20

    How do I update the firmware on a Behringer 49?

    0 3
  • 2020-10-03

    Hello, is there a way to get the x-touch editor software online? I bought my xtouch extender used and it didnt come with any cd or anything. What I want to do is change some of the buttons from toggle to momentary.

    0 17
    • Zane Blanchard
      Jordan Nash Hi Zane. The Editor software is available on the product pages for the Compact and Mini, but this won’t help you with the Extender or X-Touch Universal. The Extender and full size X-Touch are designed to work exactly like their Mackie equivalents and are not editable except for firmware updates (through a SysEx utility). You’ll have to do any remapping in your DAW or NLE software.
      Another option is to get add the Compact if you need the customization. This will give you 8 more faders and a whole bunch of encoder knobs and buttons. Personally, I recently got a used full-size X-Touch to go along with my Extender and stopped using my Mini on my workstation.
      • Oct 3
      • X-Touch EDITOR
        Zane Blanchard And unfortunately the x-touch compact is just too big for the space limitations of my personal setup.
        • Oct 4
    • Zane Blanchard
      Zane Blanchard So is it even possible to make the buttons temporary with a software like Bome Midi Translator? Understanding you may not have knowledge of that but does the controller itself have that capability somewhere?
      • Oct 4
  • 2020-09-28

    Hi,  has any one experiecned this?  Using my Crave in Ableton and when I connect it via usb and hit a key, either on the Crave itself or using my launchkey mini, I get a squealing feedback type sound almost immediatly after the note.  I have to then switch the Crave off and on again to get rid of this insane noise.   This doesnt happen when I go via the midi in, which is ovioulsy what I will do from now on.  So it's usable but confusing and annoying!  Any ideas?

     

    Thanks

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    0 16
    • Maeve Devine
      David Knighton Hello Maeve Devine,
      Would you be able to capture this problem on video? I think this would be a great way pass on to our developers. Post a download link to your video in a reply post and we'll investigate. If it's something we need to work on, then it'll take some time before an update is released.
      • Sep 28
      • Behringer Crave squealing feedback  type sound when usb is connected.
        Maeve Devine Hi David. Cheers for the reply. Yes I can do that. I'll get on it asap. Cheers. M
        • Sep 29
      • Behringer Crave squealing feedback  type sound when usb is connected.
        Maeve Devine Ok here's a video. I've got it running through a Stienberg sound card and a mixer before the speakers in this, but I repeated the process right after with the Crave line Out going direct to a little practice amp / speaker and it was just the same. This is literally my first synth so its entirely possible that I'm making some rookie error (which I'll pleased about if that is the case) but I have no clue why this is happening. PS, I'm using this with Ableton (Live 10 trial version) and it seems to be working ok when I connect it with just a midi cable.... Any help/ advice would be greatly appreciated. I really love the sounds I've coaxed out of this thing so far and I'm looking forward to getting more familiar with it once this problem is resolved. Thanks M
        • Sep 29
    • Maeve Devine
    • Maeve Devine
      David Knighton Hello Maeve, Thanks for providing the link. I can clearly hear something is not right when the USB is plugged in.
      Does is matter whether or not the SynthTool is open/running on the computer?
      What happens if all apps are closed, does it respond the same way?
      If a firmware update is available for the Crave, I would recommend running it via SynthTool to see if changes anything. You can find the SynthTool version 2.4.1 under SOFTWARE on the Crave product page here. https://www.behringer.com/behringer/product?modelCode=P0DPX" target="_blank" title="https://www.behringer.com/behringer/product?modelCode=P0DPX" target="_blank" title="https://www.behringer.com/behringer/product?modelCode=P0DPX">https://www.behringer.com/behringer/product?modelCode=P0DPX">https://www.behringer.com/behringer/product?modelCode=P0DPX">https://www.behringer.com/behringer/product?modelCode=P0DPX
      Let me know if this changes anything. If not, I'll raise a software /bug report with the developers.
      • Sep 30
      • Behringer Crave squealing feedback  type sound when usb is connected.
        Maeve Devine Hi David. I did as you suggested and it seems that the issue has been resolved. I'm wondering if maybe I was getting feedback from something I'd routed wrong in the rest of my signal chain. Who knows?! Any way, my Crave is behaving itself again. Thank you for your time. Best wishes.
        • Oct 1
  • 2020-09-14

    Self explanatory - I'm looking to get a new mac and need to know if the X-touch will work with Catalina - there is no clear statement about support, but the device works without me installing any drivers on High Sierra. If it's a class compliant MIDI device I'd find it odd if it didn't still work.

    Can any current users report if they have it running already?

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    0 16
    • Nathan Shepperd
      Kyle Johnson Hello, Kyle with Music Tribe here. Yes, the X-TOUCH is compatible with Mac OS Catalina 10.15
      • Sep 14
    • Nathan Shepperd
      Chris Janton Works fine here - I have been using X-Touch, XR18, X-Air Edit, and Logic Pro X quite nicely on Catalina. No drivers required
      • Sep 16
  • 2020-09-08

    Why is it so hard for Behringer to copy the midi setup section,

    as part of the X32 edit app, in the Xair edit app?

    I like to connect a bcf2000 to  Xair edit app, as easy as it is to connect to the X32 edit app.

    Bcf connected trough usb to pc, and in MC control mode.

    Being able to select  fader banks in User1 or User2, and have them be controlled by the bcf2000

    Not having to use third party software or other midi configering efforts to be made.

    What makes the Xair app different from the X32 app, besides the X32 has more faders...

     

    Anyone?

     

    read more...
    0 35
    • I vd Wiel
      Paul Vannatto What do you mean by "selecting the faders to control in User1 or User2"?
      • Sep 8
      • bcf2000 use in XR-edit
        I vd Wiel Not familiar yet with the way this forum works, made some remarks in my discussion, seems not the way to reply to you Paul... Hope you can reply...
        • Sep 8
      • bcf2000 use in XR-edit
        Paul Vannatto No worries. We are all struggling with this "new fangled forum" interface. Each time they change interfaces, it seems to go from bad to worse.
        • Sep 8
      • bcf2000 use in XR-edit
        I vd Wiel kinda like this Paul
        • Sep 8
      • bcf2000 use in XR-edit
        I vd Wiel and this is what I 'd like to have implemented in the XR edit version
        • Sep 8
      • bcf2000 use in XR-edit
        Paul Vannatto The X-Air Edit only reflects what is part of the X-Air firmware (in the console). There are many features of the X32 that are not part of the X-Air by design. As far as I know, there are no plans of increasing the midi functionality of the X-Air platform.
        • Sep 8
    • I vd Wiel
      I vd Wiel that would be a selection of inputs or control faders (like the master, matrixes or busses) to be custom layered. Making sense here?
      • Sep 8
      • bcf2000 use in XR-edit
        I vd Wiel and not having matrixes in the xr18 is known, but hoped you got the idea of having custom fader control as x32 provides
        • Sep 8
      • bcf2000 use in XR-edit
        Paul Vannatto Actually the X32 itself does not provide custom faders. The X32-Edit app (version 3.x and newer) does have a custom layer. The idea came from Mixing Station's custom layers. But that can't be implemented via midi. All apps (including X32-Edit, Mixing Station, Live Toolbox, etc.) communicates with the console via OSC protocol, not midi.
        • Sep 8
      • bcf2000 use in XR-edit
        Paul Vannatto Only the new Wing have custom (User) layers built into the console.
        • Sep 8
    • I vd Wiel
      I vd Wiel faders in the pc (or Mac) edit version that is.. they will be reflected on the bcf that way
      • Sep 8
    • I vd Wiel
      I vd Wiel I would like to have the same interface option the X32 provides for handling external MIDI gearfor the XR18..
      • Sep 8
      • bcf2000 use in XR-edit
        I vd Wiel I made some changes to my first entry, redifining my question...
        • Sep 10
    • I vd Wiel
      I vd Wiel it seems like this topic has been here for ages, what's the use of music tribe if behringer itself doesn't reply to this simple question.
      • Sep 13
  • 2020-09-08

    Hello, 

     

    Does anyone know how to download the softwares that come with my Behringer UMX610 (NI Kore Player and Behringer EnergyXT 2.5)? I have already registered my product but I can't log on the behringer website with my Music Tribe account, it always tells me my User Id or password are incorrect.

     

    Thank you in advance.

    read more...
    0 12
    • Guilherme Souza
      William Reichling Hello, Everything that comes with the UMX 610 is located under the software tab under this link.
      • Sep 8
    • Guilherme Souza
      William Reichling https://www.behringer.com/behringer/product?modelCode=P0A1K
      • Sep 8
    • Guilherme Souza
      Guilherme Souza Hello, William. But what about the NI Kore Player and EnergyXT 2.5 Behringer compact edition? These are not provided on the link you told me. The software on this link are free and available to anyone. When I bought the UMX 610, the advertisement showed that these were included. Thanks.
      • Sep 8
  • 2020-08-07

    Any had this problem or know how to troubleshoot it?

    Thanks

    0 15
    • David Romano
      Kyle Johnson Hi Dromano, Kyle from Music Tribe here. A couple of things to check 1. Try a different USB Cable 2. Make sure you are connected directly over USB to your Mac, not using a USB Hub or Adapter 3. Try with and without the UMC404HD Power supply connected 4. If you have access, test the UMC404HD with a different computer to confirm the interface is functioning correctly
      • Aug 7
      • my mac's sound system can't see my Behringer UMC404HD inteface
        David Romano Thanks, Kyle: I tried the UMC404HD with another Mac (2018, High Sierra), the same USB cable connected directly to the laptop, and with no power supply connected, and the interface was instead visible. The only difference in the configuration was the laptop, which is a 2012 Mac running El Capitan. What's strange is that the Behringer was visible until we changed the RAM from 4GB to 16GB, so I wonder whether more memory meant less power to the Behringer (which was never visible when the power supply was connected.)
        • Aug 7
  • 2020-08-06

    Anyone know how to do this the easy way? How to make the pads start sequentially from C1 and up without programing all pads separately?  Not F#3.  When I try and change it says "MSG CONFLICTS WITH ANOTHER CONTROL!"  

    0 11
    • Scott Roney
      Nic Jones Hi DJStatix.
      Sorry for the delay in contacting you.
      As we are currently working remotely I don't have access to a Motor, but from what I remember it needs to be programmed separately.
      With regard to the error you receive, could you please open a technical support ticket and we can go through some further trouble shooting with you?
      If you could please include in the ticket your full setup and exactly what it is you are trying to achieve, we can then advise you further.
      • Aug 13
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