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254,392 members
132,075 posts
  • New
    Shmaury
    Newcomer - Level 1
    2020-11-21

    Dear Musictribe,

    Could u please make the x-touch editor available again? I cant seem to find it anywhere, all the links on the internet directing to the download lead me to the product page but there is no editor available. The encoders on my x-touch mini are working just fine but the buttons dont respond in studio one so i think i should make some adjustments in the editor. Holding the mc button to switch to mc doesnt seem to work either.
    Does anyone have some advice on this? Or if anyone has an alternative link to download the editor,
    it would be much appreciated! 

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    1 53
  • New
    RjTaylor
    Newcomer - Level 1
    2020-11-18

    My power supply died and I'm looking to replace it where is a good place to purchase one?

     

    Thanks

    Rj 

    0 82
    • RjTaylor
      RexBeckett Hi Rod, I suggest that you open a Care ticket for this. At the top of this page, click Support then scroll down and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • November 18, 2020
  • mgmgmg
    Newcomer - Level 1
    2020-10-24

    Whenever i press the "Layer A" or "Layer B" button, while already being on that particular layer, the positions of all knobs is being reset. This happens on any DAW and any computer from the very beginning.

    Movie showing the behaviour below:

    https://photos.app.goo.gl/CxMoxEYhW7YRVr7JA

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    0 86
    • mgmgmg
      john0121 Hi m g, thanks for the video. I'll send it along to our software team for investigation.
      • October 26, 2020
      • X-Touch Mini Bug
        mgmgmg Thank you.

        Just to add: The midi values of the encoders are also reset, so turning one afterwards makes the knob in the DAW "jump". It makes it unusable for a live situation.

        A workaround i found in Ableton Live is to disconnect and reconnect the controller so Live resends all the encoder positions.
        • 1
        • ·
        • October 26, 2020
      • X-Touch Mini Bug
        mgmgmg Any feedback John?
        • November 9, 2020
      • X-Touch Mini Bug
        john0121 Sorry, I'll chase this up today.
        • November 10, 2020
      • X-Touch Mini Bug
        john0121 Would you be able to submit a tech support case via the support button please, it will make our correspondence easier should the dev team need more info. If you could put the subject as FAO John Matthews I'll be sure to pick it up. Thanks
        • November 10, 2020
  • MikeGeorge
    Contributor - Level 1
    2020-10-22

    Hi Anyone done this?  Is there any advantage?

     

    Regards

    0 38
  • Janetlaw
    Newcomer - Level 1
    2020-10-20

    How do I update the firmware on a Behringer 49?

    0 198
  • zaneblanchard
    Newcomer - Level 1
    2020-10-03

    Hello, is there a way to get the x-touch editor software online? I bought my xtouch extender used and it didnt come with any cd or anything. What I want to do is change some of the buttons from toggle to momentary.

    0 101
    • zaneblanchard
      JordanNash Hi Zane. The Editor software is available on the product pages for the Compact and Mini, but this won’t help you with the Extender or X-Touch Universal. The Extender and full size X-Touch are designed to work exactly like their Mackie equivalents and are not editable except for firmware updates (through a SysEx utility). You’ll have to do any remapping in your DAW or NLE software.
      Another option is to get add the Compact if you need the customization. This will give you 8 more faders and a whole bunch of encoder knobs and buttons. Personally, I recently got a used full-size X-Touch to go along with my Extender and stopped using my Mini on my workstation.
      • October 3, 2020
      • X-Touch EDITOR
        zaneblanchard And unfortunately the x-touch compact is just too big for the space limitations of my personal setup.
        • October 4, 2020
    • zaneblanchard
      zaneblanchard So is it even possible to make the buttons temporary with a software like Bome Midi Translator? Understanding you may not have knowledge of that but does the controller itself have that capability somewhere?
      • October 4, 2020
  • Maevis
    Newcomer - Level 1
    2020-09-28

    Hi,  has any one experiecned this?  Using my Crave in Ableton and when I connect it via usb and hit a key, either on the Crave itself or using my launchkey mini, I get a squealing feedback type sound almost immediatly after the note.  I have to then switch the Crave off and on again to get rid of this insane noise.   This doesnt happen when I go via the midi in, which is ovioulsy what I will do from now on.  So it's usable but confusing and annoying!  Any ideas?

     

    Thanks

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    0 389
    • Maevis
      DavidKnighton Hello Maeve Devine,
      Would you be able to capture this problem on video? I think this would be a great way pass on to our developers. Post a download link to your video in a reply post and we'll investigate. If it's something we need to work on, then it'll take some time before an update is released.
      • September 28, 2020
      • Behringer Crave squealing feedback  type sound when usb is connected.
        Maevis Hi David. Cheers for the reply. Yes I can do that. I'll get on it asap. Cheers. M
        • September 29, 2020
    • Maevis
      Maevis Ok here's a video. I've got it running through a Stienberg sound card and a mixer before the speakers in this, but I repeated the process right after with the Crave line Out going direct to a little practice amp / speaker and it was just the same. This is literally my first synth so its entirely possible that I'm making some rookie error (which I'll pleased about if that is the case) but I have no clue why this is happening. PS, I'm using this with Ableton (Live 10 trial version) and it seems to be working ok when I connect it with just a midi cable.... Any help/ advice would be greatly appreciated. I really love the sounds I've coaxed out of this thing so far and I'm looking forward to getting more familiar with it once this problem is resolved. Thanks M
      • September 29, 2020
    • Maevis
    • Maevis
      DavidKnighton Hello Maeve, Thanks for providing the link. I can clearly hear something is not right when the USB is plugged in.
      Does is matter whether or not the SynthTool is open/running on the computer?
      What happens if all apps are closed, does it respond the same way?
      If a firmware update is available for the Crave, I would recommend running it via SynthTool to see if changes anything. You can find the SynthTool version 2.4.1 under SOFTWARE on the Crave product page here. https://www.behringer.com/behringer/product?modelCode=P0DPX" target="_blank" title="https://www.behringer.com/behringer/product?modelCode=P0DPX" target="_blank" title="https://www.behringer.com/behringer/product?modelCode=P0DPX">https://www.behringer.com/behringer/product?modelCode=P0DPX">https://www.behringer.com/behringer/product?modelCode=P0DPX">https://www.behringer.com/behringer/product?modelCode=P0DPX
      Let me know if this changes anything. If not, I'll raise a software /bug report with the developers.
      • September 30, 2020
      • Behringer Crave squealing feedback  type sound when usb is connected.
        Maevis Hi David. I did as you suggested and it seems that the issue has been resolved. I'm wondering if maybe I was getting feedback from something I'd routed wrong in the rest of my signal chain. Who knows?! Any way, my Crave is behaving itself again. Thank you for your time. Best wishes.
        • October 1, 2020
  • raenur
    Newcomer - Level 1
    2020-09-14

    Self explanatory - I'm looking to get a new mac and need to know if the X-touch will work with Catalina - there is no clear statement about support, but the device works without me installing any drivers on High Sierra. If it's a class compliant MIDI device I'd find it odd if it didn't still work.

    Can any current users report if they have it running already?

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    0 103
    • raenur
      KyleJohnson Hello, Kyle with Music Tribe here. Yes, the X-TOUCH is compatible with Mac OS Catalina 10.15
      • September 14, 2020
    • raenur
      ChrisJanton Works fine here - I have been using X-Touch, XR18, X-Air Edit, and Logic Pro X quite nicely on Catalina. No drivers required
      • September 16, 2020
  • Yuasasan
    Newcomer - Level 1
    2020-09-08

    Why is it so hard for Behringer to copy the midi setup section,

    as part of the X32 edit app, in the Xair edit app?

    I like to connect a bcf2000 to  Xair edit app, as easy as it is to connect to the X32 edit app.

    Bcf connected trough usb to pc, and in MC control mode.

    Being able to select  fader banks in User1 or User2, and have them be controlled by the bcf2000

    Not having to use third party software or other midi configering efforts to be made.

    What makes the Xair app different from the X32 app, besides the X32 has more faders...

     

    Anyone?

     

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    0 282
    • Yuasasan
      Paul_Vannatto What do you mean by "selecting the faders to control in User1 or User2"?
      • September 8, 2020
      • bcf2000 use in XR-edit
        Yuasasan Not familiar yet with the way this forum works, made some remarks in my discussion, seems not the way to reply to you Paul... Hope you can reply...
        • September 8, 2020
      • bcf2000 use in XR-edit
        Paul_Vannatto No worries. We are all struggling with this "new fangled forum" interface. Each time they change interfaces, it seems to go from bad to worse.
        • September 8, 2020
      • bcf2000 use in XR-edit
        Yuasasan kinda like this Paul
        • September 8, 2020
      • bcf2000 use in XR-edit
        Yuasasan and this is what I 'd like to have implemented in the XR edit version
        • September 8, 2020
      • bcf2000 use in XR-edit
        Paul_Vannatto The X-Air Edit only reflects what is part of the X-Air firmware (in the console). There are many features of the X32 that are not part of the X-Air by design. As far as I know, there are no plans of increasing the midi functionality of the X-Air platform.
        • September 8, 2020
    • Yuasasan
      Yuasasan that would be a selection of inputs or control faders (like the master, matrixes or busses) to be custom layered. Making sense here?
      • September 8, 2020
      • bcf2000 use in XR-edit
        Yuasasan and not having matrixes in the xr18 is known, but hoped you got the idea of having custom fader control as x32 provides
        • September 8, 2020
      • bcf2000 use in XR-edit
        Paul_Vannatto Actually the X32 itself does not provide custom faders. The X32-Edit app (version 3.x and newer) does have a custom layer. The idea came from Mixing Station's custom layers. But that can't be implemented via midi. All apps (including X32-Edit, Mixing Station, Live Toolbox, etc.) communicates with the console via OSC protocol, not midi.
        • September 8, 2020
      • bcf2000 use in XR-edit
        Paul_Vannatto Only the new Wing have custom (User) layers built into the console.
        • September 8, 2020
    • Yuasasan
      Yuasasan faders in the pc (or Mac) edit version that is.. they will be reflected on the bcf that way
      • September 8, 2020
    • Yuasasan
      Yuasasan I would like to have the same interface option the X32 provides for handling external MIDI gearfor the XR18..
      • September 8, 2020
      • bcf2000 use in XR-edit
        Yuasasan I made some changes to my first entry, redifining my question...
        • September 10, 2020
    • Yuasasan
      Yuasasan it seems like this topic has been here for ages, what's the use of music tribe if behringer itself doesn't reply to this simple question.
      • September 13, 2020
  • grolim
    Newcomer - Level 1
    2020-09-08

    Hello, 

     

    Does anyone know how to download the softwares that come with my Behringer UMX610 (NI Kore Player and Behringer EnergyXT 2.5)? I have already registered my product but I can't log on the behringer website with my Music Tribe account, it always tells me my User Id or password are incorrect.

     

    Thank you in advance.

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    0 83
    • grolim
      WilliamR Hello, Everything that comes with the UMX 610 is located under the software tab under this link.
      • September 8, 2020
    • grolim
      WilliamR https://www.behringer.com/behringer/product?modelCode=P0A1K
      • September 8, 2020
    • grolim
      grolim Hello, William. But what about the NI Kore Player and EnergyXT 2.5 Behringer compact edition? These are not provided on the link you told me. The software on this link are free and available to anyone. When I bought the UMX 610, the advertisement showed that these were included. Thanks.
      • September 8, 2020
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