Statistics

249,347 members
126,346 posts
  • New
    Abby52
    Newcomer - Level 1
    2021-08-13

    I recently purchased a Super Phase Shifter SP400 (March 2021). I tried it but I am having trouble with it. I plug it in and the light comes on but after a few seconds it cuts out and turns off. Any solutions!

    0 26
    • Abby52
      Nigel67 Hi Abby52. Are you using a battery or a psu to power the unit? If a battery, can you confirm the battery is good? If a psu, do you know whether is is also working correctly and to the correct specification? Can you try a battery instead? If both are good, then I would advise filling out a Service Ticket and the Team can check the warranty situation and organise a repair for you. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. Many thanks
      • Aug 13
  • New
    Wengy
    Newcomer - Level 1
    2021-07-24

    How do I hook my guitar rig to a Behringer effects processor without a effects loop or mixer

    0 49
    • Wengy
      DavidKnighton Hello Wengy,
      Could you tell us specifically which Behringer effects processor you're trying to use? If your guitar amplifier doesn't have an effects loop, then the only conceivable method would be to insert the processor between the guitar and the amplifier head, much to the same effect as a pedal or stompbox.
      • Jul 26
  • New
    mdhsabh
    Newcomer - Level 2
    2021-06-14

    I have a gigging amp that's down, and need help.  I sent a support request 6/4, got an email saying Jeffery Ford had tried unsuccessfully to contact me, and I replied again 6/8 advising I would watch for calls from your area code, and asking you to leave a message and direct contact number.  I haven't heard a reply. 

    An amp was dropped and broke a component.  I'm looking for the amp PCB (or suitable replacement) for a BX1800.  While awaiting your reply, I'm using a Peavey.  I have another gig this weekend, and am hoping to fix this amp soon. 

    Can you tell me how to get the part?  I need this as soon as possible, to complete the repair.

    As before, IF you call and miss me, I will be glad to return your call; just leave a call-back number or a direct email to Behringer support staff.

    Thanks you for whatever help you can provide to get this amp back in working order.   

     

    read more...
    0 60
    • mdhsabh
      Nigel67 Hi mdhsabh. I will pass on a message to Jeffery and ask him to give you a call. With regards to getting hold of a replacement part, I will make a copy of your original case and send it across to the spares team so that they can quote you pricing and availability.
      • Jun 14
    • mdhsabh
      mdhsabh

      • Jun 23
  • New
    rwchilds
    Newcomer - Level 1
    2021-06-14

    Any word on when more Behringer BLE400 Bass Limiter/Enhancer pedals will be available for purchase?

    I have had one on backorder at Amazon for weeks now - I was super impressed with the quality (and price) of the BDI21 V-Tone Bass Driver DI Pedal, and wanted to give this pedal a try as well.

     

    read more...
    0 43
    • rwchilds
      WilliamR Hello, WIlliam from musictribe here. there are a lot of manufacturing delays worldwide for certain components so it's hard to say when retailers will get them in stock. Please contact the dealers directly for any ETA.
      • Jun 14
  • New
    chrisa123
    Newcomer - Level 1
    2021-05-17

    I have just bought an FCV100 and nothing seems to be happening.

    First of all, I'm not sure if it's even powering on. I'm using a Harley Benton ISO-12. The voltage is switchable to 12v but the output polarity is marked as

    (+)--(O--(-)

    but on the FCV it is marked as

    (+)--O)--(-)

    could this be the cause of the problem?

     

    The manual states that a standard 9V battery can be attached but I don't see where the battery is supposed to be attached.

     

    Also I saw that there are some problems with using TS cables instead of TRS, but until I know that the power is working I can't diagnose futher.

    read more...
    0 62
    • chrisa123
      NicJonesMT Hi Chrisa123.
      If the Output voltage is switchable to 12v then the Harley Benton should be able to power the FCV. Please ensure the output is set to 12v and not 18v as this could possible damage the FCV.

      Do you have an alternative 12v supply you can test the FCV with?
      If not then please click support at the top of the page and submit a technical support ticket. We can then try to trouble shoot this further.
      • May 17
    • chrisa123
      DavidKnighton Hi Chrisa, you may have a reverse polarity issue. See diagram for explanation. PSU and FCV need to match or it won't work properly.
      • May 18
      • FCV100 problems
        chrisa123 Thanks David. I have ordered a polarity switcher which hopefully will do the job.
        • May 18
  • New
    Bliggick
    Newcomer - Level 1
    2021-05-02

    When I read the manual that was included with my new TU300 Chromatic Tuner it seemed to be missing page 2 which would have included the "Operations" chapter that would explain how the Mode and Stream/Cent buttons work. So when I looked on the official Behringer web site the .pdf file for the manual has the same missing content. After searching with Google I finally found a complete manual that looked different graphically like it was the old TU100 manual ported over but I finally learned how to use those buttons properly. Come on, Behringer, get it together. 

    read more...
    0 42
    • Bliggick
      ChrisEdwards1 Hi Bliggick, we are sorry for any inconvenience this may have caused but thank you for bringing this to our attention. I will look into this further and have the manual ammended.
      • May 1
  • New
    dbdanon1
    Newcomer - Level 1
    2021-03-18

    Is there any upgrades for  ehringer V-AMP 2?

    0 53
  • New
    ScottParrell
    Newcomer - Level 1
    2021-03-04

    I've put in multiple tickets looking for parts for an ACX450, but as soon as i submit, the list shows no records. It's been a few weeks and I haven't heard anything. Should I actually expect a response or is this a error on the site where my request goes nowhere? Does anyone know where to find Behringer parts in Canada?

     

    Thanks,

    Scott

    read more...
    0 63
    • ScottParrell
      ChrisEdwards1 Hi ScottParrell, if the ticket went through correctly you should have received an automatic response providing you with a case number. I would recommend if not yet done so just checking your spam and junk folders as occasionally our emails get routed to these locations. I will also check our system for you.
      • Mar 4
    • ScottParrell
      ScottParrell ChrisEdwards1, it sounds like it's just not going through. I regularly check my junk mail but gave it one more thorough search and there's nothing there. As soon as I hit Submit, I'm taken back to the Care Portal where it shows "No Records Available". Should I see something there right away if I submit a ticket?
      • Mar 5
  • New
    EqyFranky
    Newcomer - Level 1
    2021-02-16

    Can anyone here help me with the problematic DI pedal V-Tone Bass Driver. I bought this tool not even two months but it can't be used and it's still under warranty. Please help.

    0 69
    • EqyFranky
      EqyFranky I come from Indonesia, for a warranty claim where I can claim a warranty if I am in Indonesia.? The problem with this tool is that if the switch button is activated it doesn't make a sound, but if the pedal switch is deactivated it makes a sound. In fact, as long as I used the tool, I always used the battery and never used an adapter for operation. However, it's not even two months. This product is already problematic. Please get the info
      • Feb 15
      • V-Tone Bass Driver DI
        Dale_M Sorry to hear of this issue, it looks like a genuine fault. You will need to go back to the seller to request support in resolving this matter. I hope you can get the problem resolved.
        • Feb 16
      • V-Tone Bass Driver DI
        EqyFranky I've contacted the seller, but the seller doesn't want to take responsibility. Then where else do I have to complain ... I just want information, if I am in Indonesia where can I claim the Behringer product warranty?
        • Feb 17
    • EqyFranky
      easy How do I get the driver for x2442usb behringer mixer? I have problem in recording with it.
      • Feb 17
  • New
    jamiejackson45
    Newcomer - Level 1
    2021-02-10

    I have a XR18, with the observed complaint of intermittent BT and channels bleeding over into one another. I am attempting to receive a RA to return this product for credit/replacement. Please contact me if further information is required

    Sam Ash music #45

    615-860-7475 

    read more...
    0 81
    • jamiejackson45
      KyleJohnson Hi Jamie, Kyle here with Music Tribe. To request an RMA please click on the Support link at the top of the page, and then select Service Request.
      • Feb 10
    • jamiejackson45
      R692258 I have a behringer x32. I was told I could hook up a usb a to usb b cord to a lightning adapter to my apple ipad to record my services on the iPad but run the sound through the mixer. Tried it and it didn't work. Any suggestions on how I can run my sound to the ipad from my Behringer?
      • Feb 12
      • RA Request
        KyleJohnson The USB Expansion cards for the X32 are designed for use with PC and Mac operating systems. iOS is not a supported operating system for audio interface purposes.
        • Feb 14
      • RA Request
        R692258 Thank you. Would it work if I plugged the usb b to usb a to an adapter that has the plug for my ear phones hole? forgive my ignorance. Something like a
        SmartEra USB Female to 3.5mm Jack Male Audio Converter Adapter (Black)
        • Feb 16
Go to page