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260,691 members
139,315 posts
  • New
    Fiaflame
    Newcomer - Level 1
    2021-03-20

    Hi. Sofi from the U.S. here. I recently bought a Bugera 333xl Infinium amp through Thomman out of Germany. After I unboxing I was disappointed as the amp is wired for 220 and we use 110 here in the U.S. So I assume (yes assume) that I need a power converter. So I purchased a 2000 watt converter on amazon but now I'm wondering if its going to be big enough. I'm actually hoping theres an easier fix in the amp itself so that I don't need a converter at all. Need advice.

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    0 73
    • Fiaflame
      Dale_M Hi there, the problem is here you have purchased a European amp that is meant for use in Europe. It may be easier and less problematic to contact Thomann and simply tell them you are unhappy with the amp -they have a 30 day no quibble return policy so assuming you have reported this within this period you should be able to send it back and obtain a USA version from Sweetwater etc.
      • Mar 21
  • New
    Pkross
    Newcomer - Level 1
    2021-03-13

    I had a problem with your customer service page. I am in Australia and I purchased a Bugera PS1 through Thomann because you have no local stock here.

    I ran it for five minutes and it started smoking and spewing out a bad plastic burning smell. I'm just trying find out if this is expected or whether I am going to kill an expensive vintage amp.

    I contacted Bugera/Music Tribe tech support and was told "Please be aware that you are located in an unsupported territory. This means that for further assistance you will need to directly contact the shop you purchased the unit from or your nearest reseller or distributor and they will be able to advise you further."

    Not acceptable and I'm pretty sure it violates consumer law in most countries. I have plenty of Behringer gear... and I mean plenty... maybe never again after this.

    Can I get some advice?

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    0 101
    • Pkross
      Dale_M Hi there. One of the problems here is that you are based in Australia and you have purchased from Europe, if this has failed you need to go back to the seller (Thomann) as the warranty is with them and not any Australian reseller.
      • Mar 15
  • New
    JustinV
    Newcomer - Level 1
    2021-03-05

    Hello.  I have attempted to replace the OEM speaker with an Eminence 820H.  It was easy enough to do, but the power going to the speaker seems much less than before.  I'm not sure what I might have done to cause this problem.  I originally tried the solderless connection using the original wire.  Then, I clipped those off and soldered it.  Same result.  The power is very low - almost non-existent at 0.1W.  At 5W, gain up and volume up, there is signal going to the speaker for sure, but it's not nearly as loud as it used to be.  

    The amp is only a few months old, and it hasn't been used a ton.  So, I'd be surprised if it's an issue with the tubes.

    Any suggestions on how to attack this problem?

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    0 68
    • JustinV
      Dale_M Hi JustinV are you able to give us the spec of the Eminence 820H so we can check against our specs please?
      • Mar 11
  • New
    Stamna
    Newcomer - Level 1
    2021-02-26

    Hello. I have a veyron 1001T. And when I turn it in it hums through the cab, and starts to have a burning smell. Any ideas on what it could be without opening it?

    0 86
    • Stamna
      WilliamR Hello Stanma, It is likely the amp will need to be serviced. Please click on the support link above and create a tech support ticket and someone will help you with this ASAP.
      • Feb 25
      • My amp has B.O.
        Stamna Thanks. That's what I thought. I haven't heard from them yet. It's been almost a week.
        • Feb 26
    • Stamna
      WilliamR Hello, sorry that we were running a little bit behind. I went ahead and grabbed your case. Please check your email.
      • Feb 26
    • Stamna
      Stamna Ok thanks.
      • Feb 26
    • Stamna
      Stamna I dont know what the trouble is. I've tried to contact the care team via email over 5 times. The latest response I got was that if I dont respond. My inquiry will be considered nullified. Please help.
      • Mar 28
  • New
    Dani84
    Newcomer - Level 1
    2021-02-23

    Привет.У меня комбоуселитель bugera 333 infinium. Перестал функционировать fuswich. Работает только при включенном Fx Loop. Отдал в мастерскую на ремонт там мастер попросил у меня схему этого комбоуселителя. Можете ли вы мне отправить схему комбоуселителя?Или подсказать как устранить эту неисправность?

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    1 88
    • Dani84
      Dale_M hi Dani84, I am afraid we are unable to share schematics with end users, only our official partners and repair centres have access. Would you like advise on a non warranty repair?
      • Feb 23
      • Неисправность фусвича
        Dani84 Очень жаль, что не можете поделиться схемами. Да конечно нужен ваш совет по ремонту. Я к не силен в электротехнике завтра спрошу у своего мастера какие вопросы вам задать. Комбоусилитель очень мне нравится. Он уже у меня 10 лет. Работал в самых экстремальных условиях)
        • Feb 23
      • Неисправность фусвича
        Dani84 Мастер фусвич проверил, сказал что он работает. Скорее всего неполадка в самой схеме контроллера переключения каналов преампа.
        • Feb 23
      • Неисправность фусвича
        Dani84 Он говорил, что ему надо знать какое питание, сколько вольт приходит на каждый элемент схемы этого контролера...
        • Feb 23
      • Неисправность фусвича
        Dani84 Доброго времени суток!Как то писал вам про неисправность своего комбоуселителя Bugera 333 infiniu. Вышла из строя схема BDM5. Где можно ее приобрести?
        • Mar 25
  • New
    jjcosta
    Newcomer - Level 2
    2021-02-21

    Hi,

    Question 1

    What power tubes can be used in the Bugera 1960 Infinium? EL34, 5851, 6V6, KT66, ... is there a complete list?

     

    I already see in the faqs that removing 2 power tubes and having the amp working with only 2 is ok, under the descrived conditions.

    Question 2

    Is this valid for all tube types?

    Some have a lower power (e.g. 6V6) and the bias can be very different, more with 2 tubes. The Infinium technology will manage but can it accommodate this bigger changes?

     

    Many thanks

    JJCosta

     

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    0 95
  • New
    seal20
    Newcomer - Level 1
    2021-02-15

    Hello,
    Interested to buy the Bugera AC60 amplifier but before I would be glad if you could recommand me a protection cover for this AC60 model and also a portable power supply solution to use it with battery system. (internal adaptation or external solution)

    Thanks for your comments and replies,

    Regards

    Seal20

    https://booking.virtual-presence.net

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    0 108
    • seal20
      Dale_M Hi seal20 looking at our PC range it appears we do not produce a cover for this model I am afraid. Also we cannot recommend 3rd party portable power units.
      • Feb 16
      • Bugera AC60 cover protection and power supply system (battery)
        seal20 ok, thank you Dale_M for your reply. Best regards, Seal20
        • Feb 16
      • Bugera AC60 cover protection and power supply system (battery)
        Dani84 Привет.У меня комбоуселитель bugera 333 infinium. Перестал функционировать fuswich. Работает только при включенном Fx Loop. Отдал в мастерскую на ремонт там мастер попросил у меня схему этого комбоуселителя. Можете ли вы мне отправить схему комбоуселителя?Или подсказать как устранить эту неисправность?
        • Feb 23
  • New
    Voncronz
    Newcomer - Level 1
    2021-02-12

    I have been playing through a fender hot rod deluxe which I still love but my 62/62 is blowing my mind, using it with some tube screamers on clean and hit the dirty with one on low for screaming solos. It has become my main amp. Some day I hope bugera are associated with me like fender is with Eric Johnson or Stevie Ray Vaughn.  S.R.P. ??

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    0 55
  • New
    sdaigle8
    Newcomer - Level 1
    2021-02-09

    Bugera trirec infinium. Hi wanna kwow how midi is received? I want to send midi to switch channel by a boss gt100... wich midi information should i send. Im midi out from gt and in (midi in footswitch) thx

    0 50
    • sdaigle8
      NicJonesMT Hi SDAIGLE8.
      Normally MIDI implementation is in the manual for the Trirec or the FSB106A. For some reason these arent on the site so I will need to message our Innovations team to try and get a hold of this and have it re-uploaded.

      You would need to connect the Boss to the FSB106A to send incoming MIDI messages to the Trirec, not connect the Boss to the Trirec direct and cut the FSB out completely.

      As soon as I get a Response I will let you know.
      • Feb 9
  • New
    Lechat95
    Newcomer - Level 1
    2021-02-08

    Hello, like many people I hesitate between V5 and V22. Does the V22 keep all the qualities at low volume? or should I take the V5?

    Sorry for traduction. 

     

    0 76
    • Lechat95
      Dale_M hi there, I guess really it depends on what you intend to do with the amp, if you are just playing at home the V5 is going to be a perfect solution but if you want a wider pallet of sounds and more growl and depth for live or recording, personally I would be leaning towards the V22 as it has had some very positive reviews: this one on the V22 is very comprehensive: https://www.youtube.com/watch?v=NqcNiV0l8d8 the V5 one is here also https://www.youtube.com/watch?v=wtJj5jGLTn4
      • Feb 10
    • Lechat95
      Lechat95 thank you for your answer but I would especially like to know if by playing with the V22 at low volume, the quality would be present. My English is not perfect to fully understand an English video.
      • Feb 10
      • V22 / V5
        Dale_M The V22 needs some gain to get the right tone so if your neighbours don't mind loud guitars, fine, otherwise really the V5 may be more suited.
        • Feb 10
    • Lechat95
      Lechat95 Thank you?
      • Feb 10
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