I recently purchased a used BG250 and at the time it was working correctly. However, yesterday i tried to use it and the power comes on but there is no sound at all and the buttons (mute, etc) and tuner do not register or work. I tried to connect via USB to no avail - I thought it may need a firmware update. I downloaded the Update package but it does not find the amp. Please help, what should i do?

I have a RH450 amplifier and for some reason all the light rings of bass/mid/treble/... only indicate the neutral stand turning the knobs do change the sound but the rings are not showing the indicated volume change. Maybe I just miss something here and have to push some button to reactivate the leds but I can't find it in the manual.

Hi,

I own a BH800 and I'm very satisfied about it.
Today I wanted to load a TonePrint on the "slot 2" of the amp, the one where there is the chorus by factory.
Some years ago I had the TonePrint app and I remember that I loaded successfully some effects just to play with them.
I installed the app on my phone (Samsung S21+), chose a Toneprint but I noticed that it seems that the app only supports pedals.
I don't have it so I tried to load the toneprint taking my phone close to one of my bass pickups...I noticed that the "slot 2" green led blinked once while the toneprint was uploading but at the end of the process the toneprint present was the still the chorus.
So I wonder if the app is valid just for pedals.
How if I would like to load a toneprint without a pedal?
The firmware is updated to the latest available and tried to update it again but the "toneprint issue" didn't change.
Thank you, regards.

Roberto

Hello, I have an RS210 bass cabinet that I purchased new in April 2019, which has been probably my best cabinet i have ever owned. Unfortunately, it sustained a bit of damage as it got knocked around in my trunk in a recent car accident.  The wood is separating a bit at the top seams and there is also a crack at the top. Its hard to tell if it goes all the way thru. Not sure how to go about repairing it in short if trying to pipe wood glue in the crack and hope for the best. Can I even purchase an empty cabinet and just swap the electronics? Pics attached.  Any help or advice is appreciated. 

Hello,

We're a MI/audio equipment repair shop in Montreal, Canada.

We need a replacement board, part # P 18401-E  for an RH450.

Is it possible to get this board from you?

Thank you!

Denis Leblanc

Analogix

Hello first time here and first time user of the tc BAM200 amp head. I just purchased the amp with an Aguilar DB 112 300w Cab. With a BTB bass. First time gig user this weekend at a Men's camp. Used it form three days the last day I heard a clicking sound coming from the cab. Thought it was an electrical interference with all the music equipment we had. But realized the day was done that it was the amp head making the clicking sound. I don't know if it experienced an over heat function or if there is anything faulty with the head. Not a month old yet.

Hi, l have been trying to order a replacement speaker for several days now for my customer( and friend) and his BG250 combo. I have followed all instructions  but a week has now past with no response whatsoever... can some one please respond .? The guy has a gig tomorrow and no amplifier.......

Hi, I need a replacement speaker for a customers BG250 115 Toneprint Combo ,please can you let me know price ,availability and lead time for me to get one. I am based in Sheffield , UK .

Best regard

Nick Harrison  (Harris Nixon Guitarist)

07866337460