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132,754 posts
  • MichaelTee
    Newcomer - Level 1
    2020-10-25

    I'm a bassist playing small venues from coffee shops to small clubs. I want to get the RH750 for the headroom it provides. 

    However, the cabinets TC Electronic makes only seem to be able to handle 400W and below. I like the "sparkle" of a 12" speaker, but I want the cabinet to be able to handle the load. 

    Any advice is appreciated. 

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    • MichaelTee
      PedroRodrigues Hi, Michael Please be aware that the RH750 can be used via Speakon to drive any cabinet combination of up to three RS cabinets, in the case of the RS410 only two, or any other cabinet combination with a 4 Ohm minimum load.
      For more information please consult the Manual for the
      If you take this in to consideration at the RS410 that has 600 watts, for more details follow the link https://www.tcelectronic.com/product.html?modelCode=P0CJJ
      You can use a multitude of combinations that will allow you to have much more than 600 watts.
      Please see the picture below
      • October 26, 2020
  • mAd66
    Newcomer - Level 1
    2020-10-19
    hi. i am considering an rh750 bass amp in combination with a bc208 for my "home studio" setup. do the feet of the rh750 fit exactly into the square niche on the top of the bc208? thanks, matthew
     
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  • erotte
    Contributor - Level 1
    2020-10-15

    I tried to get support information since weeks now, but the online support is an absolutely disgrace.
    Its extremely slow, hard to use and its impossible to communicate there.
    I got an email about a case which obviously needs some information from me, I have no clue what it could be.

    Whats going on there?

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    • erotte
      JoeRivers96 Hi Eckhard, do you have a case number i can look into for you?
      • October 15, 2020
    • erotte
      erotte Thanks,

      CAS-133764-M3S9P1
      CAS-133763-H0N3Q0
      • October 15, 2020
  • Bigbrent34
    Newcomer - Level 1
    2020-10-08

    Hello I'm new here 

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  • bjartis
    Newcomer - Level 1
    2020-10-05

    I can't get any new effects into my BG250. I've followed instructions and tutorials but nothing happens. Do I need the foot switch to store new effects in my amp? 

    0 82
    • bjartis
      PedroRodrigues Hi Lars please follow these steps to transfer Toneprints from your Phone or tablet to your amp without the need of a computer.
      1) Download the TC Electronic Toneprint app from your app store.
      2) Open the App and go to Library > Toneprint Bass Amps. In here you will find all compatible Toneprints with your TC bass amp.
      3) Once you have selected your toneprint, set the volume on your phone or tablet to around 60 - 80%. Any quieter or louder can sometimes cause the tone to distort and not transfer correctly.
      4) Hold the speaker of your phone no more than 2cm away from the strings, directly above the pickup. Ensure that you have the pickup level at max.
      5) Press Beam to Amp in the Toneprint amp and you should hear the soothing tones of the Toneprint being transferred. The indicator light next to Toneprint dial should flash green to show it is being transferred.
      6) You are all done. Increase the Toneprint level and you should hear the setting of the Toneprint.
      If you are using an amp with multiple Toneprint slots, such as the BH550, ensure that you select which slot you want to send the Toneprint to.
      • October 5, 2020
      • Bg 250 I can’t beam new effects into my  amp. Do I need the foot switch to that?
        themosfet I am experiencing the asme issue with a mk1 BG250115. I'm actually an electronics dev engineer, if it was a simple thing I would have found a solution already. When I update the firmware on my amp, it enters this wierd state where I can't turn it off....and I'm forced to physically pull cords out supplying ac power. I have followed the above instructions very closely...about 10-15 times with no sucess both before and after attempting to update the fw on the device.
        • 1
        • ·
        • November 4, 2020
      • Bg 250 I can’t beam new effects into my  amp. Do I need the foot switch to that?
        PedroRodrigues Hi Kristopher,in that case please follow the link below and submit an assistance request for your unit so we can assist you with more tools. https://community.musictribe.com/pages/create-new-ticket?type=service%20request
        • November 5, 2020
    • bjartis
      MrSusan I'm having the same problem with a new BH550. Ive been trying for about four hours and nothing happens. I thought i'd try updating the software to see if that resolves the issue but the Software Updater just says "Searching for Amplifier" and does nothing, I've followed both sets of instructions about fifty times and I feel like selling the unit. This is my first time with TC and it hasn't got off to a smooth start, really disappointed.
      • November 19, 2020
      • Bg 250 I can’t beam new effects into my  amp. Do I need the foot switch to that?
        PedroRodrigues Hi Jonty ,in that case please follow the link below and submit an assistance request for your unit so we can assist you with more tools. https://community.musictribe.com/pages/create-new-ticket?type=service%20request
        • November 20, 2020
      • Bg 250 I can’t beam new effects into my  amp. Do I need the foot switch to that?
        MrSusan I submitted a request a few days ago and have heard nothing. I have asked on TC Electronic YouTube and Facebook and had no response. I have watched every YouTube video from others who have had problems beaming TonePrints and tried all of their suggestions. Regarding the updater not finding the amp, I have got to page 12 on Google and exhausted every page of this site to no avail. I have installed the TonePrint amp on my Mac (latest Catalina OS) and the TonePrint desktop app doesn't show and amp either. I feel like this amp was the biggest waste of money and so far when friends have asked about TC products I've told them to steer clear and go for something more reliable that is not going to waste three days of their life getting it to do basic tasks. I'm so disappointed with the lack of support from TC and Music Tribe.
        • November 22, 2020
    • bjartis
      MrSusan I submitted a request a few days ago and have heard nothing. I have asked on TC Electronic YouTube and Facebook and had no response. I have watched every YouTube video from others who have had problems beaming TonePrints and tried all of their suggestions. Regarding the updater not finding the amp, I have got to page 12 on Google and exhausted every page of this site to no avail. I have installed the TonePrint amp on my Mac (latest Catalina OS) and the TonePrint desktop app doesn't show and amp either. I feel like this amp was the biggest waste of money and so far when friends have asked about TC products I've told them to steer clear and go for something more reliable that is not going to waste three days of their life getting it to do basic tasks. I'm so disappointed with the lack of support from TC and Music Tribe.
      • November 22, 2020
  • Deftones210
    Newcomer - Level 2
    2020-10-03

    Hello, I have purchased a Bugera 15BXDA bass amp and have some questions about the lights. 

    I use a lot of fuzz and distortion on my bass and the the red clip light keeps flashing. Can that damage my amp and what can I do to remedy that issue?

    Also, the orange light that circles the volume knob turns red. Why does it do that and what can I do to address that issue?

     

    Thank you

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    • Deftones210
      PedroRodrigues Hi Martin, please see below as you will have a image with the full information about what the lights on your unit and what they mean. If effectively your unit is not behaving as it should please follow the link below to submit a assistance request for your unit https://community.musictribe.com/pages/create-new-ticket?type=service%20request
      • October 8, 2020
    • Deftones210
      Deftones210 Yes I have that paper. But you have not answered my questions. Will the clipping make long term damage to my amp?
      • October 8, 2020
    • Deftones210
      Deftones210 Also, what does it mean when the orange light around the volume knob turns red? That is not in they manual.
      • October 8, 2020
  • carlitzt
    Newcomer - Level 1
    2020-10-01

    Hi,

     

    i am using a RH-450 Basshead which has some problems with the RC-4 remote.

    Is there a service manual for the RC-4 available, so i can do some trouble shooting?

     

    Regards

    0 68
    • carlitzt
      KyleJohnson Hello Thomas, Kyle here with Music Tribe. For service inquiries, please submit a Support ticket by clicking the Support link at the top of this page.
      • October 1, 2020
  • feykattan
    Newcomer - Level 1
    2020-10-01

    Tried out a BQ500 with a TC 115 cab last week and really liked it.

    I have an Ashdown 115 300w cab rated at 8 ohms and I wondered which BQ would be best rated to power it. I play small pubs and halls and rarely DI.

    Keen also to understand how the BQ and RH series rate against the BQ series.

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    • feykattan
      WilliamR Hello Simon, Since your Ashdown cab is rated at 8 ohms, the BQ500 would work fine. The BQ500 would run the full 500 Watts @ 4 ohms, so if you wanted to get another 8-ohm cab later, you would be able to run the full 500 watts for larger venues.
      • October 2, 2020
  • JohnJarrett111
    Newcomer - Level 1
    2020-10-01

    I need a replacement front facia for my RH 750. Could you tell me how much they are and where I could purchase one.

     

    cheers

     

    John Jarrett

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    • JohnJarrett111
      john0121 Hi John, if you click the Support button at the top of the page you can fill out a spare parts request and the team will be in touch regarding price and availability.
      • October 1, 2020
  • Ferranno
    Newcomer - Level 1
    2020-09-28

    I have just purchased a BH250 to carry around and play when in hotels rooms and also in small sessions. As I need to play along to bits and pieces I get sent from fellow musicians its quite handy that the amp comes with a aux-in to connect e.g. with a phone. However I just noticed that while the aux-in is heard on speakers, its not functioning when headphones are plugged in, so you cant listen to the track on the headphones. Is this intentional? If yes. this does not make sense at least to me.

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    • Ferranno
      TC-Claus Hi Frank ... You should be able to hear the AUX source through the headphone output! Connecting headphones will only mute the speaker output.
      • September 28, 2020
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