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289,550 members
172,068 posts
  • New
    OlivierPirrotte
    Newcomer - Level 1
    2022-06-29

    Hi, I purchased the guitar pro and received it yesterday. Using it on my Android phone with Tonebridge gives me incredibel lag, impossible to play. I tried to connect it to my Mac for Tonbridge or Garageband. The Helicon device powers up but mac doesn't recognize it as an input device. Don't know what to do. changed cables, usb adapters, nothing helped. Thx for any advice

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    0 5
    • OlivierPirrotte
      PedroRodrigues Hi OlivierPirrotte, thank you for your post, please consider that Go Guitar on Android supports the following Apps stated below, I would also advise you to connected you Go Guitar directly to a device via USB 2.0 as stated on the manual below, for last I would suggest to test your unit following the guidance below. I hope this helps
      • Wed at 12:32 AM
    • OlivierPirrotte
      NicJonesMT Hi OlivierPirotte.
      Can you please click support at the top of the page and submit a technical support ticket.
      • Wed at 12:45 AM
  • New
    ratbag7
    Newcomer - Level 1
    2022-06-28

    I can't find anything but quick start guides for the ditto+looper.  The quick start guide is frankly, pathetic.  I have never used a looper before. Right now I am DISGUSTED THAT I spent $150 on something that gives me not even a link to the manual.  The TC site has NO full manual for the ditto+looper as far as I can tell.

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    0 2
  • New
    lasi24k
    Newcomer - Level 1
    2022-06-28

    Hi, I have a flashback delay pedal. I used to use the mono output into my amp, and all went good. I think I started to play with the TonePrint app, and installed some toneprints and now regardless of the type of delay, or regardless of the any knob setting, the mono output sends a dry signal (even if the pedal is engaged). I realized that connecting the "stereo output" actually sends a wet signal so I can still use the pedal, but I'm not sure if I'm getting the full signal. 

    How can I fix this? thanks

     

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    0 2
    • lasi24k
      PedroRodrigues Hi lasi24k, thank you for your post, I would first suggest confirming how you have set up your DIP SWITCH on your pedal considering that it will allows you to activate or disactivate the Kill-dry function.
      It is also vital that you check how you have set up your pedal on the TONEPRINT App as there is TonePrints that do not comport stereo operation and some parameters are linked to L + R outputs.
      The audio inputs on the right side of this pedal are standard ¼” jacks (mono/TS).
      If your signal source is mono, connect it to the MONO in jack of the pedal.
      If your signal source is stereo, connect the cable carrying the left signal component to the MONO IN jack and the cable carrying the right signal component to the STEREO IN jack.
      When it comes to the Audio outputs in stereo the audio outputs on the left side of this pedal are standard ¼” jacks (mono/TS).
      If the next device in the signal chain has a mono input (e.g. your amp), connect the MONO OUT jack of TC Electronic effect pedal to the other device’s input.
      If the next device in the signal chain has stereo inputs (e.g. another stereo effect pedal), connect the MONO OUT jack of your TC Electronic effect pedal to the left input and the STEREO OUT jack to the right input of the other device.
      I hope this helps.
      Thank you
      • Tue at 12:06 AM
  • New
    afterburner1277
    Newcomer - Level 1
    2022-06-27

    Hi all,

    I am very new to this and would like to know if anyone has used the Ditto X2 hooked up to a Helix. What is the best place to place it, and hookup details would be so much appreciated? 

    0 5
  • New
    simi1947
    Newcomer - Level 1
    2022-06-25

    Hi, my Ditto+ is approaching full... how can I back-up my loops to Mac and also update software, please?

    0 4
    • simi1947
      ChrisEdwards1 Hi simi1947, backing up your loops is a simple procedure. All you will need to do is connect the DITTO+ to your Mac with the included USB cable and then power it on, once done it will be seen as a external hard drive by your Mac similar to a USB Stick. Once this is done it is just a case of dragging and dropping the folders from the DITTO+ Drive to an alternative folder on your Mac.

      Once you have backed them up to your Mac you can eject and disconnect the DITTO+, you may also want to carry out a factory reset to ensure all files backed up are fully removed and you have full memory again. You can do this by pressing and holding in the 'left' + 'right' buttons along with the footswitch, connect the power whilst holding these three switches in and maintain for 13 seconds. After 13 seconds you will see the pedal factory reset and reboot.

      With regards to the firmware update, instructions on how to do this can be found within the firmware release notes, both the firmware release notes and update are can be found under the "Software" tab on the product page linked below:

      https://www.tcelectronic.com/product.html?modelCode=P0DLQ
      • Jun 25
    • simi1947
      simi1947 Thanks Chris - will do...
      • Jun 25
  • New
    Scubabum
    Newcomer - Level 1
    2022-06-23

    Hey everyone,

    I searched various forums and haven't been able to find any definitive answer to my question, so hopefully someone can answer here. I'm trying to setup my Plethora X5 to receive MIDI instructions via Bluetooth. I'm using an iPad with Band Helper to send MIDI signals to the Plethora X5 to change boards via PC commands for different songs, as well as turning certain pedal slots on or off depending on the song using CC commands. I've been able to do this via a USB connection between the iPad and the Plethora X5, however I'd like to cut down on wiring if possible.

    In the app Band Helper, I'm able to connect to the Plethora X5 over Bluetooth via the MIDI console. When I do this, the Plethora X5 sends some MIDI data to the iPad (can be seen in the MIDI log), but when I try sending MIDI signals to the Plethora X5, the board doesn't react to the commands.

    Has anyone tried and been successful in using MIDI in this fashion with the Plethora X5? I'd really like to avoid having to get a MIDI over BLE dongle.

    Thanks/

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    0 7
    • Scubabum
      WilliamR The Plethora blue tooth function was not designed to react to midi cc and PC commands via Bluetooth. Blue tooth is only designed to connect to the tone print editor for editing and beaming tone prints.
      • Jun 23
    • Scubabum
      Scubabum Thanks William, I understand that the Bluetooth capability was only intended for use with the Toneprint App on phones and tablets. However, I had expected that the USB port was also only for the Toneprint App on desktop, but it turns out that it allows for MIDI data to go back and forth. There is no mention of this capability in any of the Plethora's documentation. I was hoping there was a way to do this with the Bluetooth as well. Perhaps this is something that could be added via a firmware update in the future?
      • Jun 24
  • New
    Anker73
    Newcomer - Level 1
    2022-06-21

    I regretted giving up on the Play Acoustic after I returned it. I actually bought it a 2nd time. I learned how to navigate it & really tweak my sound. But I decided that it needs a few improvements before I am willing to accept it. It was returned for a 2nd & final time. Maybe I'll get PLAY ACOUSTIC 2 when I see things fixed.

    The choice of having "universal" guitar settings on/off is flawed. There needs to be a BASELINE UNIVERSAL SETTING for a guitar.

    You will need to commit to using 1 guitar because the EQ settings are far too specific. Once you get the guitar set, you will love your sound but forget about another guitar sounding the same when you switch instruments. Applying them universally is great but then you can't use the other amazing guitar effects.

    For preset 1 - I want slap on my guitar. Then on preset 2 I want chorus on guitar. Then Preset 3 I want some basic spring reverb. In order to create each preset for my guitar I need to enter the menu & tweak things manually over & over & over as I customize each preset's guitar section. I did this for my presets but had to take notes on paper for EQ & BodyRez advance settings.

    The effective thing would be to have the basic guitar sound remain UNIVERSAL once you find what you like. Then a user can make small changes from what they identify as a usable "universal" baseline sound.

    I wanted to use my Martin (with on-board Fishman aura preamp/ piezo) with this PLAY ACOUSTIC. To make it sound good I had to get down into the parametric EQ settings & BodyRez advance settings & really tweak things. It took a while becuase this onboard preamp is not very good. I had a small page of written notes to manually carry over to another preset.

    I did a gig with it but my guitar sounded the same for the entire show because I just accepted the universal setting with no other guitar effects. 

     **Looper function = 2 button looper function is perfect & a major plus for this unit. The entire unit just needs better guitar EQ carry over preset to preset.

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    0 9
    • Anker73
      PedroRodrigues Hi Anker73, thank you for your post, I will forward your feature requests to our Development Team. Thank you
      • Jun 21
    • Anker73
      kiskadar69 "You will need to commit to using 1 guitar because the EQ settings are far too specific. Once you get the guitar set, you will love your sound but forget about another guitar sounding the same when you switch instruments.":
      -----------------
      1. First solution:
      Step 1.1: Buy a TC-Helicon VoiceLive 3.
      Step 1.2: Set the SETUP / SYSTEM tab / All Guitar FX Global parameter so that the guitar effects are not global. See TC-Helicon VoiceLive 3 Reference Manual page 162.
      Step 1.3: Perform the steps described on pages 68, 69 and 70 of the TC-Helicon VoiceLive 3 Reference Manual ("How do Global Effects work?", "Keep your Global Preset safe", "Defining the Global Preset", "Using an effect from the Global Preset", "The link between the Global Preset and other Presets goes both ways", "Using the Global Preset to copy effect settings into a Preset"). I think you should define a Global Preset for each guitar and when you change guitars, select the corresponding Global Preset.
      -----------------
      2. Second solution:
      Use a cheaper TC-Helicon processor (e.g. VoiceLive Play, VoiceLive Play GTX, Play Acoustic, Play Electric) for vocals only, and separate effects pedals for guitars. If you also want to control vocal harmonies with your guitar and the TC-Helicon processor does not have a Guitar Thru (Inst Thru) output, you will need to split the dry guitar signal in two using an active splitter, send the second output of the splitter to the TC-Helicon's Guitar In (Inst In, Aux) input and set the TC-Helicon processor so that the guitar signal does not appear on the XLR output.
      • Jun 23
    • Anker73
      Anker73

      There may be on thing missed here that doesn't seem to be mentioned about the PLAY ACOUSTIC. Am I reading this correctly that there is a way "USING THE GLOBAL PRESET TO COPY EFFECT SETTINGS INTO A PRESET". If I keep the GLOBAL setting off, is there a way to copy my settings to other presets? Can I then edit the individual presets by adding the chorus to preset 2, delay to preset 3, all while maintaining the individual character of each preset?

      • Jun 23
      • PLAY ACOUSTIC - done & returned 2X
        kiskadar69 "If I keep the GLOBAL setting off, is there a way to copy my settings to other presets?": according to the documentation, only VoiceLive 3 can do this. What exactly Play Acoustic's latest firmware can do is not clear from Play Acoustic's outdated documentation.
        I never had and still don't have Play Acoustic or VoiceLive 3.
        • Jun 23
  • New
    TC Electronic
    Triber Moderator
    2022-06-16

    SCF GOLD SE
    https://www.tcelectronic.com/product.html?modelCode=P0EBG

    Learn More: https://youtu.be/DEr78mSADeI

    Builds on a true Bucket Brigade Device circuitry in order to maintain that delicious retro tone that we simply didn’t find any reason to tamper with. This Special Edition of the revamped SCF pedal has a truly golden appearance that will – quite literally – outshine any other pedal on your board.

    #TCElectronic #SCFGOLDSE #Guitar #Bass #Effects #Pedals

    read more...
    2 5
  • New
    stufras32
    Newcomer - Level 1
    2022-06-16

    Is there any discussion about adding midi clock sync in a future update? I need this badly. I cannot get it to sync and only having tap tempo and not being able to dial in the bpm is a huge letdown now that I have purchased it. Thanks in advance. 

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    0 24
    • stufras32
      NicJonesMT Hi Stufras32.
      MIDI Sync has been logged as a feature request, however at this time we cannot confirm if or when it will be implemented.
      • Jun 16
    • stufras32
      stufras32

      Fools. Your snobby, elitist or just plain lazy team has cost you another sale. It's on its way back as we speak. Try listening to your customers and take your views/ opinions out of it. Yes, it's marketed at guitar players but there's a whole other community of musicians that would buy so many of these that you couldn't keep them in stock if you would implement a few of the features that they have been asking for. I see people asking about midi clock sync and bpm input going back for YEARS now. The ports are there and the ability to update the firmware is there but you just cannot fathom anyone besides guitar players using this. Ok, have it back. Btw, many of us play multiple instruments and these features would be a godsend. And having half of your toneprint locked (including Alter Ego) is frustrating as all get out. You even make it seem like it's a privilege to be able to edit it in the description when you find one. Thanks for the non-answer, you seem really honored that I'm an owner of your product. Wake up.

      • Jun 16
  • New
    Rikstar23
    Newcomer - Level 1
    2022-06-12

    Hi, 

    I have been trying to use my Flashback 2 in Stereo for the first time, into two amps. It seems that the left channel is low in wet volume and on the right channel there is only the wet signal. 

    Recently I have been using an external Tap. Is this causing the problem? Do I have to disable the external footswitch on the app first? 


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    0 11
    • Rikstar23
      PedroRodrigues Hi Rikstar23, thank you for your post, I would suggest to try one of the "dual delay 1-3 " templates, they have dedicated delay time control for Left and Right channel delay pre-mapped, or any Tape delay template to confirm stereo operation by settings different delay times via app interface for left and right channel
      _
      If this is not working, please confirm that the setting on the subdivision for current selected toggle position make a difference whether he cannot hear different delays on L+R channel?

      Please confirm using dual subdivisions on the positions that you are trying it with.

      Subdivision for all 3 toggle switch positions can be customized in app for each TonePrint, so it is possible to set all 3 to "single delay sub divisions" (4,8,16) " - Check if you have the latest 1.2 firmware installed! too.

      For a Deep Dive on the FLASHBACK 2 DELAY, please follow the link below
      https://www.youtube.com/watch?v=oTvgdHGA4V0

      I hope this helps
      • Jun 13
    • Rikstar23
      TC-Mike when using an external tap tempo switch via the stereo input the FX is mono. To keep both Stereo and Tap tempo functionality, you can set pedal to internal Tap tempo mode via the TonePrint app (product settings). this requires your flashback2 to be updated to latest 1.2 firmware (available on the TC electronic website) . Using internal tap tempo , disables the MASH functionality. though
      • Jun 14
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