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  • New
    Ally
    Newcomer - Level 1
    2022-07-04
    Ditto plus looper | Effects and Pedals

    I am trying to import a wav file from GarageBand into my looper.

    I'm exporting the file to desktop.

    wav 24bit

    Then dragging into DittoIt appears to accept it

    then Ditto can't read the file 

    can anyone help

     

    ally

     

    error message reads backtrack to short

    read more...
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    • Ally
      NicJonesMT Hi Ally
      I believe that I responded to your technical support ticket.
      Can you please check your Spam/Junk in your email incase it was routed to here?
      • Tue at 4:19 AM
  • New
    lasi24k
    Newcomer - Level 1
    2022-06-28
    Flashback Delay - Mono sends dry signal only | Effects and Pedals

    Hi, I have a flashback delay pedal. I used to use the mono output into my amp, and all went good. I think I started to play with the TonePrint app, and installed some toneprints and now regardless of the type of delay, or regardless of the any knob setting, the mono output sends a dry signal (even if the pedal is engaged). I realized that connecting the "stereo output" actually sends a wet signal so I can still use the pedal, but I'm not sure if I'm getting the full signal. 

    How can I fix this? thanks

     

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      Oldest
    • lasi24k
      PedroRodrigues Hi lasi24k, thank you for your post, I would first suggest confirming how you have set up your DIP SWITCH on your pedal considering that it will allows you to activate or disactivate the Kill-dry function.
      It is also vital that you check how you have set up your pedal on the TONEPRINT App as there is TonePrints that do not comport stereo operation and some parameters are linked to L + R outputs.
      The audio inputs on the right side of this pedal are standard ¼” jacks (mono/TS).
      If your signal source is mono, connect it to the MONO in jack of the pedal.
      If your signal source is stereo, connect the cable carrying the left signal component to the MONO IN jack and the cable carrying the right signal component to the STEREO IN jack.
      When it comes to the Audio outputs in stereo the audio outputs on the left side of this pedal are standard ¼” jacks (mono/TS).
      If the next device in the signal chain has a mono input (e.g. your amp), connect the MONO OUT jack of TC Electronic effect pedal to the other device’s input.
      If the next device in the signal chain has stereo inputs (e.g. another stereo effect pedal), connect the MONO OUT jack of your TC Electronic effect pedal to the left input and the STEREO OUT jack to the right input of the other device.
      I hope this helps.
      Thank you
      • Jun 28
  • New
    afterburner1277
    Newcomer - Level 1
    2022-06-27
    Ditto X2 and Line 6 Helix | Effects and Pedals

    Hi all,

    I am very new to this and would like to know if anyone has used the Ditto X2 hooked up to a Helix. What is the best place to place it, and hookup details would be so much appreciated? 

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  • New
    simi1947
    Newcomer - Level 1
    2022-06-25
    Ditto+ | Effects and Pedals

    Hi, my Ditto+ is approaching full... how can I back-up my loops to Mac and also update software, please?

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      Oldest
    • simi1947
      ChrisEdwards1 Hi simi1947, backing up your loops is a simple procedure. All you will need to do is connect the DITTO+ to your Mac with the included USB cable and then power it on, once done it will be seen as a external hard drive by your Mac similar to a USB Stick. Once this is done it is just a case of dragging and dropping the folders from the DITTO+ Drive to an alternative folder on your Mac.

      Once you have backed them up to your Mac you can eject and disconnect the DITTO+, you may also want to carry out a factory reset to ensure all files backed up are fully removed and you have full memory again. You can do this by pressing and holding in the 'left' + 'right' buttons along with the footswitch, connect the power whilst holding these three switches in and maintain for 13 seconds. After 13 seconds you will see the pedal factory reset and reboot.

      With regards to the firmware update, instructions on how to do this can be found within the firmware release notes, both the firmware release notes and update are can be found under the "Software" tab on the product page linked below:

      https://www.tcelectronic.com/product.html?modelCode=P0DLQ
      • Jun 25
    • simi1947
      simi1947 Thanks Chris - will do...
      • Jun 25
  • New
    TC Electronic
    Triber Moderator
    2022-06-16
    TC Electronic New Product Release: SCF GOLD SE | Effects and Pedals

    SCF GOLD SE
    https://www.tcelectronic.com/product.html?modelCode=P0EBG

    Learn More: https://youtu.be/DEr78mSADeI

    Builds on a true Bucket Brigade Device circuitry in order to maintain that delicious retro tone that we simply didn’t find any reason to tamper with. This Special Edition of the revamped SCF pedal has a truly golden appearance that will – quite literally – outshine any other pedal on your board.

    #TCElectronic #SCFGOLDSE #Guitar #Bass #Effects #Pedals

    read more...
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  • New
    stufras32
    Newcomer - Level 1
    2022-06-16
    Plethora x3 midi clock sync | Effects and Pedals

    Is there any discussion about adding midi clock sync in a future update? I need this badly. I cannot get it to sync and only having tap tempo and not being able to dial in the bpm is a huge letdown now that I have purchased it. Thanks in advance. 

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      Oldest
    • stufras32
      NicJonesMT Hi Stufras32.
      MIDI Sync has been logged as a feature request, however at this time we cannot confirm if or when it will be implemented.
      • Jun 16
    • stufras32
      stufras32

      Fools. Your snobby, elitist or just plain lazy team has cost you another sale. It's on its way back as we speak. Try listening to your customers and take your views/ opinions out of it. Yes, it's marketed at guitar players but there's a whole other community of musicians that would buy so many of these that you couldn't keep them in stock if you would implement a few of the features that they have been asking for. I see people asking about midi clock sync and bpm input going back for YEARS now. The ports are there and the ability to update the firmware is there but you just cannot fathom anyone besides guitar players using this. Ok, have it back. Btw, many of us play multiple instruments and these features would be a godsend. And having half of your toneprint locked (including Alter Ego) is frustrating as all get out. You even make it seem like it's a privilege to be able to edit it in the description when you find one. Thanks for the non-answer, you seem really honored that I'm an owner of your product. Wake up.

      • Jun 16
  • New
    Rikstar23
    Newcomer - Level 1
    2022-06-12
    Flashback 2 - Wet only in Stereo | Effects and Pedals

    Hi, 

    I have been trying to use my Flashback 2 in Stereo for the first time, into two amps. It seems that the left channel is low in wet volume and on the right channel there is only the wet signal. 

    Recently I have been using an external Tap. Is this causing the problem? Do I have to disable the external footswitch on the app first? 


    read more...
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    • 2 Replies
      Oldest
    • Rikstar23
      PedroRodrigues Hi Rikstar23, thank you for your post, I would suggest to try one of the "dual delay 1-3 " templates, they have dedicated delay time control for Left and Right channel delay pre-mapped, or any Tape delay template to confirm stereo operation by settings different delay times via app interface for left and right channel
      _
      If this is not working, please confirm that the setting on the subdivision for current selected toggle position make a difference whether he cannot hear different delays on L+R channel?

      Please confirm using dual subdivisions on the positions that you are trying it with.

      Subdivision for all 3 toggle switch positions can be customized in app for each TonePrint, so it is possible to set all 3 to "single delay sub divisions" (4,8,16) " - Check if you have the latest 1.2 firmware installed! too.

      For a Deep Dive on the FLASHBACK 2 DELAY, please follow the link below
      https://www.youtube.com/watch?v=oTvgdHGA4V0

      I hope this helps
      • Jun 13
    • Rikstar23
      TC-Mike when using an external tap tempo switch via the stereo input the FX is mono. To keep both Stereo and Tap tempo functionality, you can set pedal to internal Tap tempo mode via the TonePrint app (product settings). this requires your flashback2 to be updated to latest 1.2 firmware (available on the TC electronic website) . Using internal tap tempo , disables the MASH functionality. though
      • Jun 14
  • New
    jas1
    Newcomer - Level 1
    2022-06-11
    Ditto Plus full manual? | Effects and Pedals

    I have just bought a Ditto+ and the tiny guide inside says "Visit tcelectronic.com to download the full manual". Where is this manual? I could only find a PDF version of the postage-stamp-sized guide. I am beginning to think there is no manual, which is absurd for a relatively complex device. Please prove me wrong!

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      Oldest
    • jas1
      WilliamR Hello, William from music tribe here. The quickstart guide on the TC electronic product page is the only manual we have at the moment. Please check out this video from our superpartners at sweetwater, it should tell you a lot about some of the deeper features of the ditto plus looper.
      • Jun 11
    • jas1
      PedroRodrigues Hi jas1, as my colleague mentioned, the quickstart guide on the TC electronic product page is the only manual we have at the moment, nevertheless when you connect your pedal to a computer there is a txt file on the unit that offers extra guidance and information on your DITTO +LOOPER, I would suggest check it out. Thank you
      • Jun 13
  • New
    hoddo
    Newcomer - Level 1
    2022-06-10
    TC electronics Hall of Fame 2 mono input | Effects and Pedals

    When usung the mono input and output through the FX loop, turning the pedal on seems to cut the guitar signal and reduce the overall volume. When off the guitar signal in not affected as expected. Any help with this would be great. Ive only just bought the pedal so could it be faulty? 

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      Oldest
    • hoddo
      NicJonesMT Hi Hoddo.
      Can you please click support at the top of the page and submit a tech support ticket.
      We would need to know your full setup, and how parameters on the HOF2 are set (Including the Bypass and Killdry Mode).
      • Jun 11
  • New
    Heritage535
    Newcomer - Level 1
    2022-06-01
    Firmware update for Plethora X5 | Effects and Pedals

    Which is the current firmware update for the plethora x5 1.3.11 or 1.3.6 and how do I use the tap switches to go up and down with the boards? I have tried the 3 tap method on 1 and 2, it works sometimes...

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      Oldest
    • Heritage535
      WilliamR Hello, 1.3.11 would be the latest firmware. As far as the board switching goes, the method you described would be the way to change boards with the footswitch, Tripple tap the 1 button, then use button one to scroll down and button two to scroll up, when you find the board you want, wait a couple of seconds and the board on the screen will load.
      • Jun 1
    • Heritage535
      Heritage535 Awesome, thank you.
      • Jun 2
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