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104,083 posts
  • New
    DHSG
    Newcomer - Level 1
    2021-03-31

    Where can I report bugs?

    When the Plethora is in edit mode and one is changing a hot knob value via MIDI, not the assigned hot knob value is changed, but the value of the current edited effect, like if you where dialing the knob on the plethora. This is not, what the midi command said to do. The MIDI hot knob changes values that should not be change and because they are automatically saved, one can not even undo it. Please correct this.

    read more...
    0 34
    • DHSG
      Dale_M Hi there the Design team have confirmed this is expected behaviour, hotknob is just a temporary offset for the assigned parameters
      • Mar 31
  • New
    DHSG
    Newcomer - Level 1
    2021-03-30

    I programmed my looper to change board in the Plethora. There are 5 presets in the looper and 5 boards in the Plethora for them. Preset 1 selects board 1 with MIDI PC 000, Preset 2 board 2 with PC 001 and so on. With this setup there are three problems:

    1) Board switching takes 1s which is a bit slow for some songs.

    2) Even when the same noisegate with the same settings is in both boards, it goes off when switching. This is very annoying and can cause some nasty feedback.

    3) When switching via MIDI, effect 2 gets switched on in the Plethora. This is not the case when toggling through the board via the small knob on the Plethora. Only the one MIDI PC stated above is send by the looper. 

    Are these known bugs? If yes, when will they get fixed?
    Or are there any ideas how I can solve these issues?

     

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    0 30
    • DHSG
      WilliamR Hello, William from musictribe here. CC changes turning pedals on and off within a selected board would be faster than the board changes via pc commands. The plethora was designed to be used in more of a selectable stompbox pedalboard setup, so the delay in switching the boards is normal behavior for the plethora.
      • Mar 30
      • Problems with Plethora X5 MIDI switching
        DHSG Dear William.
        Thanks a lot for your fast reply.

        I already assumed, that working this way was not the idea of Plethora. It's pitty, because now I will be using the same single board and the same 5 effects for all my presets and 126 boards will be unused - perhaps I can use a second one for experiments.

        Can I change the effect settings via MIDI?
        I would like to control the three settings or the toneprint like in edit mode. As far as I understand right now, I could only change the hot knobs, meaning just 3 parameters for the whole board!
        • Mar 30
  • New
    Fidotito
    Newcomer - Level 1
    2021-03-23

    Hi, I´m from Brazil

    Why doesn't my mini spark booster the drive? Only clean sound.

    Thank´s

     

     

    0 41
    • Fidotito
      NicJonesMT HI Fidotito, Can you please click support at the top of the page and submit a technical support ticket.
      We can then go through some trouble shooting steps with you and try and get this sorted.
      • Mar 23
    • Fidotito
      WilliamR Hello Fidotito, William from musictribe here. Spark mini booster will increase your volume up to 20 db on a clean channel, which will result in a higher volume. However, on a distorted channel, your overall volume will not increase because of the compression from your distortion, your distortion will increase instead.
      • Mar 25
  • New
    DHSG
    Newcomer - Level 1
    2021-03-22

    I want to control my Plethora X5 via MID:

    • Change boards
    • Turn effects on/ off
    • Set effect values

    What are the MIDI commands I have to use for this?

    Where can I find a documentation?

    1 38
    • DHSG
      WilliamR Hello DHSG, All of the current CC tables are listed within the PlethoraX5 under the Midi section under Global.
      • Mar 23
    • DHSG
      WilliamR MIDI PC:0→Board: 1 ~ MIDI PC:126→Board: 127


      Board  CC 94  Scroll  Down 64-127 ↓



      Board CC95 

      Scroll Up 64-127 ↑



      Pedal 1 ON/OFF  CC102

      0-63 → OFF

      64-127→ ON



      Pedal 2 ON/OFF CC103

      0-63 → OFF

      64-127→ ON



      Pedal 3 CC104

      0-63 → OFF

      64-127→ ON



      Pedal 4 CC 105 

      0-63 → OFF

      64-127→ ON



      Pedal 5 CC 106

      0-63 → OFF

      64-127→ ON



      Hot knob 1 CC 107

      0-127 0-100%



      Hot Knob 2 CC108

      0-127 0-100%



      Hot Knob 3 CC 109

      0-127 0-100%



      LOOPER RECORD CC110

      0-24 → Pedal 1

      25-50 → Pedal 2

      51-76 → Pedal 3

      77-102 → Pedal 4

      103-127 → Pedal 5



      LOOPER PLAY CC 111

      0-24 → Pedal 1

      25-50 → Pedal 2

      51-76 → Pedal 3

      77-102 → Pedal 4

      103-127 → Pedal 5



      LOOPER CLEAR CC 112

      0-24 → Pedal 1

      25-50 → Pedal 2

      51-76 → Pedal 3

      77-102 → Pedal 4

      103-127 → Pedal 5



      LOOPER PAUSE CC 113

      0-24 → Pedal 1

      25-50 → Pedal 2

      51-76 → Pedal 3

      77-102 → Pedal 4

      103-127 → Pedal 5
      • Mar 23
      • MIDI Commands to control Plethora X5
        DHSG Thank you. That's what I was looking for.
        • Mar 28
    • DHSG
      LosKartoflos A manual would be a thing and Snaphsots/scenes!
      • Apr 12
  • New
    maradrasnar
    Newcomer - Level 1
    2021-03-16

    https://www.youtube.com/watch?v=ltDbR2LOUm0

    Hi, please watch the video. Do you know what the problem might be? Wiretap connects to the mobile phone via bluetooth. But the application dosnt work with the pedal and the connection is broken. I also tried with another phone and the same. Thanks.

    Marek

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    0 23
  • New
    nomadbayerP
    Newcomer - Level 1
    2021-03-15

    hi,

     

    how to increase the general output level?

     

    Peter

    0 21
    • nomadbayerP
      NicJonesMT Hi Peter.
      Could you please submit a Tech Support ticket (Click "SUPPORT" At the top) and we can go through some trouble shooting with you.
      Please ensure you let us know exactly how your full system is setup (Other pedals, Amps, Front of amp or Loop ETC).
      • Mar 16
  • New
    jerryhou91
    Newcomer - Level 1
    2021-03-14

    Hi: 

    I find that the flashback 2 volume level is too low especially for analog and tape delay settings, I have the level turned on max, but still could barely hear it, anything I can do to make it louder? The other settings' volume levels such as 2290 and crystal are ok

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    0 36
    • jerryhou91
      NicJonesMT Hi JerryHou91.
      Could you please click support at the top of the page and submit a tech support ticket.
      We can then go through some trouble shooting steps with you.
      Please ensure that you let us know all devices in your setups (Amps, Guitars, Other Pedals, Front of amp/FX Loop ETC).
      • Mar 16
  • New
    logp
    Newcomer - Level 2
    2021-03-13

    Hi,
    Is it possible to take a backup of the pedealboards that I have created?
    Once before I've had the experience that some of my pedalboards dissaperd.
    In these kind of situations it would be great if I could reinstall a backup to the pedal instead of starting all ower again.

    Best regards,
    Peter

    read more...
    0 21
    • logp
      PedroRodrigues Hi logp Please be aware that If you wish to return to template defaults on TonePrint App, you can simply click the Reload button next to the Template menu to reset the currently selected template to its default values. This will reset all knob assignments, modifier curves and parameter values to the defaults stored in this template.
      When it comes to PLETHORA X5, please be aware that each pedal “effect” in Plethora comes pre-loaded from the factory with all of the default TONEPRINT that the standalone stomp-boxes have.

      These “default TONERPINTS” will be displayed above the line on the TonePrint list when in edit mode and cannot be edited or removed from plethora. Below the line there is an editable list of TONEPRINTS which you can curate yourself with help from the TonePrint app.

      You can press and hold TonePrint knob on a highlighter TonePrint to delete from the list...

      There is currently no way to backup, share or import/export entire boards as presets, however you can restore all factory boards by going into Edit mode and navigating to

      SETTINGS > GLOBAL > SERVICE > FACTORY RESET


      Please be aware that performing a factory reset will completely reset all boards and delete any custom boards you have created yourself.
      • Mar 14
  • New
    Bambel
    Newcomer - Level 1
    2021-03-11

    Hello, I got a problem with my Hall of fame 2 Reverb Pedal effect : even i'ts a fantastic pedal, I'm confused to understand all the effects wich are available on the app. And the manual didn't correpond : for example, no words about the octaver's effects and the configuration is different.

    --> @TC Electronic : do you plan to update your manual to explain the effects of the latest software version? If yes, when ? If no, can you give me some precision about the effects wich are not in the manual, specially the octave effects ?

    Thank you very much.

    Kind regards

    Sylvain Bambel (bass guitar hobbyist player)

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    0 26
    • Bambel
      PedroRodrigues Hi Bambem please consider that the only effect that involves octaves on the HOF is the SHIM (Shimmer) reverb and the explanation for this effect will be present on the HOF's product page on the manual that you will access by following the link below: https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CI3 If this does not reply to your question please provide more details and I will gladly provide you the information you are serching for.
      • Mar 14
    • Bambel
      Bambel Thank you M. Rodrigues. In fact, my goal is to have 1 or 2 TonePrint on the pedal (1,2,3) with the MASH SHIM effect, but only when I press the MASH button, with an another effect on normal position. I send this email to have an answer : ---------- Forwarded message ---------
      De : Bambel
      Date: jeu. 18 mars 2021 à 13:47
      Subject: Re: Case Number: CAS-430795-W6H2Y2 is still Awaiting for Customer Response CRM:0120000137460
      To: Music Tribe Customer Quality


      Hello,
      First, I would like to thank you to give me a answer as you did, it's very professionnal and I will recommand TC Electronics to my friends musicians, for that, too !
      Here is my question (I try to do my best in english but sorry it's not my mother tongue) : On the pedal Hall of fame 2 Reverb, I would like to have the sound of SHIM effect when you press the MASH button, on the toneprints 1, 2, 3, but with a another programm whe not
      pressing the MASH effect. I tried to copy the programmation of the MASH effect on the SHIM effect (as the illustration on annex of this mail ), but doesn't work, probably cause the base of the effect is not the same.
      Can you maybe help me about that, to find the good programmation to have for example the "Bassement" effect for normal and the MASH SHIM effect when I press the MASH ? Or an another programmed effect when MASH is not preesed, and the SHIM MASH effect when the MASH effect is pressed ?
      I hope I'm clear with my question.

      Than you very much for your answer.
      Kind regards
      Sylvain But maybe you can help me here ? Thank you very much ! Kind regards.
      • Mar 18
    • Bambel
      TC-Mike Hi Sylvan,

      the Shimmer effect only works on the existing Shimmer templates and cannot be applied to the other TonePrints, due to the signal routing that is needed behind the scenes for the cross-feedback routing of the octaver back into the reverb. .
      This is a known issue of the TonePrint app that we hope to fix with one of the next versions.
      For now please modify the existing Shimmer templates to your liking. On the various existing Shimmer template , you can easily modify the MASH routing to have Shimmer only active if MASH switch is pressed and you can set it up dynamically (the harder you press the more shimmer ) or just a fixed Level for the "octaver to effect " parameter that opens the cross-feedback patch of the Octaver into the Reverb (and back again) .

      See attached screenshot on how to modify the the MASH mapping for the "Angelic Voices" Shimmer Template for your HOF 2. to bring in the Shimmer dynamically (for fixed send level just set curve points to same value )
      best regards, Mike
      • Mar 19
  • New
    catzodellamarina
    Newcomer - Level 1
    2021-03-11

    In the original G-Major, there was a Tremolo effect.  One of the presets was called Chopper.  Based on this preset, I used the Tremolo effect for signature sounds in a couple songs I played.  It was simple to nail the timing.

    When I got a G-Major2, the Tremolo effect was gone!  It was replaced by some fancier and similar effects (I don't remember the names) but more difficult to duplicate what I had previously and easily done in using the Tremolo in the original G-Major.  Can anyone tell my why they got rid of the simple Tremolo effect?  How can I easily setup the G2 effect to work like a 3 knob tremolo pedal?

    read more...
    0 26
    • catzodellamarina
      PedroRodrigues Hi catzodellamarina, please consider that a Tremolo is basically a change of the signal level controlled by an LFO, the G-Major 2 offers several variations of this effect; ranging from soft and smooth to hard and aggressive providing the user the capability to have more tools to set up the Tremolo that you have on the G-MAJOR, please see below:
      Speed Range: 0.050 Hz to 20 Hz
      This parameter sets the speed of the effect.

      Tempo Range: Ignore, 1 to 1/32T (T= Triplet & D= Dotted)
      When set to any value between 2 and 1/32T, the Global Tempo is subdivided according to this setting. When set to “Ignore”, the speed set using the Speed parameter is used instead.
      The Tap Master parameter – located in the Global menu – specifies whether the Global tempo or the tempo set by the Speed parameter in each preset should be used at preset change.
      Depth
      Range: 0 to 100 %
      This parameter sets the intensity of the effect. A 100 % setting means that the signal is completely muted between signal peaks.
      Type
      Settings: Soft/Hard (Sinus or Square) Two waveforms are available as modulation sources for the Tremolo effect. Setting this parameter to “Hard” results in a steeper, recognizable effect. Listen and choose the appropriate option.

      PulseWidth
      Range: 0 to 100 %
      If you set this parameter e.g. to 20 % with the Type parameter set to Hard, the signal will be heard in one channel for 20 % of the time and in the other one for 80 % of the time. With a Type setting of Soft, a 50 % setting would yield a full sine wave, whilst 0 % and 100 % would yield a crest-to-peak and peak-to crest curve, respectively.


      Hi-Cut
      Range: 20 Hz to 20 kHz
      This parameter attenuates the high frequencies of the Tremolo effect. Use the high-cut filter to create a less dominant Tremolo effect without changing the effect’s Depth.

      OutLev – Out Level
      Range: -100 to 0 dB
      This parameter sets the overall output level for this effect.

      In conclusion the Tremolo on the G-MAJOR 2 was in fact replaced by a more detail Tremolo effect tool that offers the user a greater capability or adjustability allowing a more personalise Tremolo effect set up

      For more information on this process please follow the link below to access the guide for the G-MAJOR 2.
      https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CKW

      Thank you
      • Mar 14
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