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249,734 members
126,797 posts
  • New
    Sjw1
    Newcomer - Level 1
    2021-03-29

    Hello. I need a schematic for a bugera bc30.  Lights come on but no sound.   

    0 79
    • Sjw1
      KyleJohnson Hello, Kyle here with Music Tribe. Schematics are provided only to our service network. Please submit a Service ticket through the support portal at the top of the page in order to discuss service options for your unit.
      • Mar 29
  • New
    hotrats666
    Newcomer - Level 1
    2021-03-23

    Hello there.  I bought a used V5 Infinium and it works fine, except that I get serious microphonics everytime I use it.  We have replaced the tubes, even the sockets, but no luck.  My tech says that there has to be a bad solder joint, or connection somewhere.  Does anybody have any experience with this kind of problem?  Were you able to identify the cause? 

    It's a sweet little amp, but the noise is very noticeable.  

    Thanks! 

    read more...
    0 67
    • hotrats666
      WilliamR Hello, William with Music Tribe here. Sorry to hear you are having trouble with the amp, could you please submit the details of this to us through the Support link at the top of the page? First hit Support, then technical support.
      • Mar 25
  • New
    Gginterior811
    Newcomer - Level 1
    2021-03-21

    While using the amp today, it literallly went out. I've had the amp for a little under a week. I need to have it serviced and don't know how to contact bugera with the invoice from purchase. Thank you. 

    0 58
    • Gginterior811
      RexBeckett If you purchased the amp less than 30 days ago, I suggest that you contact your supplier for a replacement. Otherwise you would need to open a Care ticket as follows:

      At the top of this page, click Support then scroll down the new page and select Service. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Mar 21
  • New
    Fiaflame
    Newcomer - Level 1
    2021-03-20

    Hi. Sofi from the U.S. here. I recently bought a Bugera 333xl Infinium amp through Thomman out of Germany. After I unboxing I was disappointed as the amp is wired for 220 and we use 110 here in the U.S. So I assume (yes assume) that I need a power converter. So I purchased a 2000 watt converter on amazon but now I'm wondering if its going to be big enough. I'm actually hoping theres an easier fix in the amp itself so that I don't need a converter at all. Need advice.

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    0 70
    • Fiaflame
      Dale_M Hi there, the problem is here you have purchased a European amp that is meant for use in Europe. It may be easier and less problematic to contact Thomann and simply tell them you are unhappy with the amp -they have a 30 day no quibble return policy so assuming you have reported this within this period you should be able to send it back and obtain a USA version from Sweetwater etc.
      • Mar 21
  • New
    JustinV
    Newcomer - Level 1
    2021-03-05

    Hello.  I have attempted to replace the OEM speaker with an Eminence 820H.  It was easy enough to do, but the power going to the speaker seems much less than before.  I'm not sure what I might have done to cause this problem.  I originally tried the solderless connection using the original wire.  Then, I clipped those off and soldered it.  Same result.  The power is very low - almost non-existent at 0.1W.  At 5W, gain up and volume up, there is signal going to the speaker for sure, but it's not nearly as loud as it used to be.  

    The amp is only a few months old, and it hasn't been used a ton.  So, I'd be surprised if it's an issue with the tubes.

    Any suggestions on how to attack this problem?

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    0 65
    • JustinV
      Dale_M Hi JustinV are you able to give us the spec of the Eminence 820H so we can check against our specs please?
      • Mar 11
  • New
    ScottParrell
    Newcomer - Level 1
    2021-03-04

    I've put in multiple tickets looking for parts for an ACX450, but as soon as i submit, the list shows no records. It's been a few weeks and I haven't heard anything. Should I actually expect a response or is this a error on the site where my request goes nowhere? Does anyone know where to find Behringer parts in Canada?

     

    Thanks,

    Scott

    read more...
    0 63
    • ScottParrell
      ChrisEdwards1 Hi ScottParrell, if the ticket went through correctly you should have received an automatic response providing you with a case number. I would recommend if not yet done so just checking your spam and junk folders as occasionally our emails get routed to these locations. I will also check our system for you.
      • Mar 4
    • ScottParrell
      ScottParrell ChrisEdwards1, it sounds like it's just not going through. I regularly check my junk mail but gave it one more thorough search and there's nothing there. As soon as I hit Submit, I'm taken back to the Care Portal where it shows "No Records Available". Should I see something there right away if I submit a ticket?
      • Mar 5
  • New
    Dani84
    Newcomer - Level 1
    2021-02-23

    Привет.У меня комбоуселитель bugera 333 infinium. Перестал функционировать fuswich. Работает только при включенном Fx Loop. Отдал в мастерскую на ремонт там мастер попросил у меня схему этого комбоуселителя. Можете ли вы мне отправить схему комбоуселителя?Или подсказать как устранить эту неисправность?

    read more...
    1 82
    • Dani84
      Dale_M hi Dani84, I am afraid we are unable to share schematics with end users, only our official partners and repair centres have access. Would you like advise on a non warranty repair?
      • Feb 23
      • Неисправность фусвича
        Dani84 Очень жаль, что не можете поделиться схемами. Да конечно нужен ваш совет по ремонту. Я к не силен в электротехнике завтра спрошу у своего мастера какие вопросы вам задать. Комбоусилитель очень мне нравится. Он уже у меня 10 лет. Работал в самых экстремальных условиях)
        • Feb 23
      • Неисправность фусвича
        Dani84 Мастер фусвич проверил, сказал что он работает. Скорее всего неполадка в самой схеме контроллера переключения каналов преампа.
        • Feb 23
      • Неисправность фусвича
        Dani84 Он говорил, что ему надо знать какое питание, сколько вольт приходит на каждый элемент схемы этого контролера...
        • Feb 23
      • Неисправность фусвича
        Dani84 Доброго времени суток!Как то писал вам про неисправность своего комбоуселителя Bugera 333 infiniu. Вышла из строя схема BDM5. Где можно ее приобрести?
        • Mar 25
  • New
    jjcosta
    Newcomer - Level 2
    2021-02-21

    Hi,

    Question 1

    What power tubes can be used in the Bugera 1960 Infinium? EL34, 5851, 6V6, KT66, ... is there a complete list?

     

    I already see in the faqs that removing 2 power tubes and having the amp working with only 2 is ok, under the descrived conditions.

    Question 2

    Is this valid for all tube types?

    Some have a lower power (e.g. 6V6) and the bias can be very different, more with 2 tubes. The Infinium technology will manage but can it accommodate this bigger changes?

     

    Many thanks

    JJCosta

     

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    0 83
  • New
    Voncronz
    Newcomer - Level 1
    2021-02-12

    I have been playing through a fender hot rod deluxe which I still love but my 62/62 is blowing my mind, using it with some tube screamers on clean and hit the dirty with one on low for screaming solos. It has become my main amp. Some day I hope bugera are associated with me like fender is with Eric Johnson or Stevie Ray Vaughn.  S.R.P. ??

    read more...
    0 53
  • New
    jamiejackson45
    Newcomer - Level 1
    2021-02-10

    I have a XR18, with the observed complaint of intermittent BT and channels bleeding over into one another. I am attempting to receive a RA to return this product for credit/replacement. Please contact me if further information is required

    Sam Ash music #45

    615-860-7475 

    read more...
    0 82
    • jamiejackson45
      KyleJohnson Hi Jamie, Kyle here with Music Tribe. To request an RMA please click on the Support link at the top of the page, and then select Service Request.
      • Feb 10
    • jamiejackson45
      R692258 I have a behringer x32. I was told I could hook up a usb a to usb b cord to a lightning adapter to my apple ipad to record my services on the iPad but run the sound through the mixer. Tried it and it didn't work. Any suggestions on how I can run my sound to the ipad from my Behringer?
      • Feb 12
      • RA Request
        KyleJohnson The USB Expansion cards for the X32 are designed for use with PC and Mac operating systems. iOS is not a supported operating system for audio interface purposes.
        • Feb 14
      • RA Request
        R692258 Thank you. Would it work if I plugged the usb b to usb a to an adapter that has the plug for my ear phones hole? forgive my ignorance. Something like a
        SmartEra USB Female to 3.5mm Jack Male Audio Converter Adapter (Black)
        • Feb 16
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