• 2020-10-16

    I own a polytune clip (original silver color).  After more than 3 years, I am catching on that there is a problem with this unit.  I have an Acoustic (Taylor) guitar.


    1.  First of all, it is impossible to tune all strings together on a guitar.

    2. Tuning the A string, one often see's "F" when it is in tune.


    I like the tuner, use it in preference to any other for it's accuracy, but the functionality is somehow lacking.  It certainly is not all it's cracked up to be in the manual, etc.  


    I thought I would buy another to find out whether this is a real problem, or something of my own usage.   I now see a "Polytune Clip Black" on the market.  Didn't see them before.  Unfortunately it is nearly impossible to find one online---most sites say it is back ordered.  Amazon has them, but at an elevated price, indicating it may be gouging in response to a supply issue. 

    Any ideas about these issues?  

    0 5
    • Alan Davis
      Pedro Rodrigues Hi Alan, thank you for your contact, can you please state if the issue that you mention on your Polytune Clip happens since you acquire the tuner or the issue is being happening more recently? Regarding your second question, please adress the information request to the respective reseller, as we do not have access to any stock information for any third party company such as resellers or distributors. As a manufacturer we do not sell directly to end users and and we have no information of any issues with distributors for any unit. Thank you
      • Oct 16
  • 2020-10-11

    Not sure about anyone else in the US, but I'm having a really hard time finding this PolyTune clip in stock anywhere.  Even some of the local stores here can't seem to get any.  And, all the online venders including Amazon, don't have any.  TC Electronic, can you provide some insight into when we might see these available again?

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    • Stuart Levine
      Pedro Rodrigues Hi Stuart, please be aware that any questions regarding stock management from partners and resellers have to be directed to the respective companies as we do not have access to information form third party companies. On what we can comment we can state that have no issues on the supply chain for any unit . Thank you
      • Oct 12
      • Availability of TC Electronic PolyTune Clip Clip-on Polyphonic Tuner?
        Stuart Levine Hello Pedro, I was not asking about partners/resellers, I did direct my question directly to tc electronic who is purported to supply this product to the aforementioned enties. You talk about supply chain, and that's what I'm asking about. Clearly, there is an issue supplying product to partners and resellers since the product, a tc electronic polytune clip-on Polyphonic tuner, is NO WHERE to be found at ANY reseller or partner in the US. This imho, is a supply chain issue.
        • Oct 12
    • Stuart Levine
      Pedro Rodrigues Hi Stuart as I mention on the message above we do not sell product directly to end users and reseller nor do we commercialize any product direct in to the USA or in to any country, for that purpose we have the distributors in each respective country that manage the respective distribution, therefor as I also mention above you should direct your question to the distributor in the USA to request that information. Thank you
      • Oct 13
  • 2020-10-10

    My tuner comes on but turns itself back off before it fully comes on. I've changed out batteries but problem persists. Is there a fix for this?

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  • 2020-10-09

    I posted here a month or so ago about the polytune I purchased (which was actually a mispackaged/mislabelled unitune). Since then I've been trying to acquire one in Europe/UK. There is literally no stock with any retailer; until recently it was only available from scalpers/resellers on ebay (at 4-5 times the price).

    Can we get some information on whether they are still being made, and if so when it is anticipated that they might actually be available for purchase.

    Love TC products and hope for a positive response.

    0 12
    • David Booth
      Pedro Rodrigues Hi David Please be aware that the Polytune Clip is still available and I would advise you to contact our partners and reseller present on the link below to request information of when this unit will be available. Thank you https://www.tcelectronic.com/buy.html
      • Oct 13
    • David Booth
      David Booth I appreciate the response Pedro, but this simply isn't the case in the EU or UK. Every supplier i've looked at has it on back order for at least 3-6 months now. Many are reporting that it won't be available for another 1-3 months. Would suggest you look into this, as other TC products are available, just not the polytune clip. Can get it on ebay for twice the price though (from scalpers/resellers).
      • Oct 13
  • 2020-09-15

    Hi - do we know when Polytune Clip will be available again in the UK - I know there were some supplier probelms back in July?

    I need a new tuner and would rather wait to get what appears to be the best than settle for a lesser device if they will be available soon :-)

    Will there be both black and white models avaialble when they are back on sale?

    Many thanks!

    1 9
  • 2020-09-07

    Maybe it is just me, but every stockist that I've visited isn't expecting these for 3-6 months. Some are reporting it as discontinued.

    Any idea when these will be back in circulation?

    0 10
    • David Booth
      Pedro Rodrigues Hi boothscince Thank you for your contact, we have no information about any issue, please follow the link below to access our network of partners and contact the partner closest to you. https://www.tcelectronic.com/buy.html
      • Sep 7
      • Global shortage of Polytune clip
        David Booth Appreciate the response buddy, but I have to say if you can find one I'll buy it. The only place I see them is on ebay at a hideous mark up. I thought it might be due to the covid situation, but the only UK stockist that has had them was Anderton's... and they had a defective batch that were actually unitunes with the wrong casing. An update on their actual status would be greatly appreciated.
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        • Sep 9
  • 2020-07-24

    cambiando il mio Mac vorrei ricaricare il plugin Polytune per Logic Pro ma non ricordo la procedura

    0 9
    • Pierluigi Rolfi
      Pedro Rodrigues Ciao Pierluigi Rolfi Se ti stai riferendo al trasferimento della tua licenza dal tuo vecchio Mac a quello nuovo questo processo viene eseguito nel tuo account ILOK per maggiori informazioni contatta seguendo il collegamento nella casella indicata https://www.ilok.com/
      • Aug 14
  • 2020-07-03
    Does the 9V battery have to be removed when connecting to and external 9V power? Thanks
    0 9
    • roman mitura
      Tc Mike No, it doesn't have to be removed. Just remember to unplug cable when not used + the PSU is not connected ,otherwise it will drain the battery if pedal is on and in bypass
      • Aug 5
  • 2020-07-01
    Hey guys! Got a little card in my tuner box for a polytune plug-in. Have realised this would be really useful for my setup. But the link seems dead. Wondering if I can redeem this somehow?
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