Hi Behringer staff, my name is Samantha Robles, I bought and electronic drum set last august 2020 the serie model is XD80USB, my snare has no sound when played and the rimg shot is activated when the snare does. both pads are active when I only play the snare, and the problem is that the snare has no sound. 

Where can I go here in Mexico to an official customer service to check my problem?. I appreciate your response as soon as you can. 

Greetings!!

RD-8 has been off with power unplugged for a couple of weeks and now, when I turned it back on, I have no audio coming out of my desktop via usb. I can select an instrument and tap the "TRIGGER" button and hear an output into the headphones, but still cannot hear anything through the computer.

I've rebooted my computer and done a factory reset on the RD-8.... Still nothing.....

I tried the bass drum out to my interface as well as the Mono out and nothing.....

I do get a notification sound from my computer when I disconect the USB cable and also when I turn the RD-8 on and off.

Other than that I get nothing?????

Please help!

Neal

As the title suggests, my RD-8 suddenly, while playing on it, turned off and I have not yet been able to power it on again. Only the signal light flashes shortly, but nothing else happens.

Also tried connecting it over USB, but the RD-8 isn't recognized. 

I was running OS 2.0.6 as far as I remember.

Anyone had the same issues/any advice?

My RD-8, sometimes when pattern play is stopped, it never plays again without power off/power on of the unit.  I will even go to 'steps', and it shows no steps lit for different drum sounds.  They come back after reboot.

Anyone else come across this issue?  I have the 'latest' update that I am aware is available as of 2021-03-17.  Thanks.

for context, I am using a mac. I downloaded synthtribe 2.4.7 and tried to update my rd8 per the instructions. my rd8 was plugged into the power and to my mac via USB ( obviously, but I just wanted to add any context I could)

1. I turned on the device

2. I turned off the device

3. I inserted a pin into the hole next to the usb, and as I was holding down the DFU button, I booted the device up. 

after the third step, the device did not come all the way up, i got a small flash of light from the signal light in the wave designer as i pressed power on, but that was it. Furthermore, synthtribe didn't allow me to finish the update, because the device was no longer detected. Now I cannot turn on the device! 

Also, synthtribe no longer detects the device as well ( probably because It won't turn on). 

Has anyone experienced something like this? I tried toggling the dfu switch again during power on/power off, plugging it into different outlets, etc. but nothing is working. Anyone have anything I can try? 

Hi, i've just purchased a Behringer RD8, connected it via USB to DAW Ableton and clock sync works great. (DAW is master clock)

My question is, i have USB master clock coming from my DAW into my RD8 and i would like to connect another synth from the MIDI OUT 5 pins port of the RD8 to the MIDI IN 5 pins port of this synth, is it possible? How do i do that? I have tried it, but doesn't work (the DAW sends clock to the RD8 via USB and works fine, but the RD8 doesn't send clock via MIDI to the other synth).

What can i do?

Thank you!

G

Just got my RD-6-BB yesterday and loving it so far. I had an original Roland TR-606 25-years ago and the RD-6 sounds as close as I can remember!

One thing I haven't worked out how to do yet is have a pattern length of 64 steps, which is clearly stated on the box "64 Step Sequencer", in the details blurb and even mentioned in the official Behringer intro video. I don't see any mention of it in the manual though.

So, what's the magic button/mode combo for 64-step patterns?

Hello I aquired a Beheringer drum set last year, and tried to register my product in this site before, but the site was not working properly on that time.

Today my floor tomb stop working and I can't find any information here in Mexico on how to make warranty effective . Any help here??