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241,182 members
117,433 posts
  • New
    inductor
    Newcomer - Level 1
    2020-11-10

    Hi there,

    I noted that the sequencer of the RD-6 is sending out midi notes for each instrument, except for the claps (should be note 39)

    Will there be a firmware update to solve this?

    Best regards

    Jens

    0 75
    • inductor
      JoeRivers96 Hi Jens, i'll look into this further for you. Have you monitored the output through a monitoring software or is this in a DAW?
      • November 11, 2020
    • inductor
      inductor Hi Joe,
      both: its in my DAW (Logic) but I tracked this also with the "midi monitor" tool on my MacBook Pro: The RD-6 sequencer sends for all instruments (except the claps) midi messages properly. No matter which switch position Clap/Cymbal is used on the RD-6. This is also reported on the gear slutz forum and the amazona.de website. Hopefully this can be fixed by a firmware update.
      Best regards
      Jens
      • November 11, 2020
    • inductor
      inductor Hi Joe, have you found any news on that? Is there a firmware update for the RD-6 in the pipeline?
      • November 17, 2020
  • New
    FrankdeGroodt
    Contributor - Level 3
    2020-11-01

    Hi all, is it me (did I miss a setting??) or has autofill behavior changed in firmware 2.0.2?

    In 1.3.5 a fill would play instead of the last bar of a pattern just like to original 808 did. After upgrading to 2.0.2 fills play after the original pattern. Can anyone confirm?

    read more...
    0 50
    • FrankdeGroodt
      graesserph I've noticed the same. This new behavior in 2.0.2 makes the the autofill pretty much unusable with patterns that are longer than one bar.
      • November 2, 2020
      • rd-8 autofill behavior change since 2.0.2
        FrankdeGroodt Exactly. I’ve tried going back to 1.3.5 but didn’t help, assuming it was actually possible to revert successfully.
        • November 2, 2020
  • New
    jcdirckx
    Newcomer - Level 1
    2020-11-01

    Dear Behringer Team,

    I have found a bug relating to pattern chaining and pattern groups. I show it in my video review of the RD-6 in the "Bugs" section: 

    https://youtu.be/mh1oDk6UN_w

    The bug always happens after the RD-6 has booted, but after that it sometimes works as it should. Haven't quite figured out when. It has since also happened with single patterns (not only pattern chains), so maybe it is just related to pattern groups, not chains in particular.

    Thanks for listening!

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    0 95
  • heyvirgil
    Newcomer - Level 1
    2020-10-28

    So... I downloaded the latest synth tool for mac, and attempted to update from firmware 1.3.5 to the latest 2.0.2. Opened synth tool, it recognized my directly USB connected RD-8 on my mac pro 5,1 (OS 10.13.4)- firmware update page opened, instructions said to put RD-8 into DFU mode, so I power cycled the unit whilst pressing in the pin in the holde next to the USB port. the synth tool lost connection and the unit never displayed the wait text on it's screen. Now it only flashs the sugnal LED briefly when power ycled. The thing is bricked. Is there anything to do to recover this thing?

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    0 188
    • heyvirgil
      PedroRodrigues Hi Virgil, thank you for your contact, with that issue description we will need to look in to that in more detail, please follow the link below to submit a assistance ticket for your unit so we can help you with more tools https://community.musictribe.com/pages/create-new-ticket?type=service%20request
      • November 6, 2020
      • RD-8 firmware update bricked my RD-8 help
        heyvirgil yeah just yesterday got my unit back from service- happened again, this thing wasn't fixed I was hoping the firmware would have been updated at the service depot, lol. I need a new RA, actually send a new unit, this shipping isn't cheap.
        • Jun 18
    • heyvirgil
      Rybeats I had the exact same thing happen to me last night. Followed the process and the new update seemed to have bricked my RD-8. Is there any help for this?
      • November 16, 2020
      • RD-8 firmware update bricked my RD-8 help
        PedroRodrigues Hi Ryan, We have detected an issue on the synth tool that is causing that issue,we worked non stop to resolve that issue and we have release a new synth tool that will resolve this matter. Thank you
        • December 8, 2020
    • heyvirgil
      djegozanini I had the exact same thing ?
      • December 7, 2020
      • RD-8 firmware update bricked my RD-8 help
        PedroRodrigues Hi Diego, We have detected an issue on the synth tool that is causing this issue we worked non stop to resolve that issue and we have release a new synth tool that will resolve this matter. Thank you
        • December 8, 2020
      • RD-8 firmware update bricked my RD-8 help
        djegozanini I'll be waiting, thanks!
        • December 8, 2020
    • heyvirgil
      Rybeats Hi Pedro, I sent my RD-8 back last month and a ticket was created. There's been no status change in 3 weeks and I don't know who to contact about it. I can't seem to find any kind of support. Can you please help me find someone to contact about my RD-8. Thank you
      • December 16, 2020
      • RD-8 firmware update bricked my RD-8 help
        PedroRodrigues Hi Ryan Can you please send the case number for this matter so I can help?
        • December 16, 2020
      • RD-8 firmware update bricked my RD-8 help
        PedroRodrigues Hi Ryan, please confirm on your inbox as my colleague managed this matter on the 19/11/2020 at 21:32 and has send you all the information required including the RMA number and to where you should return the unit and he did not received any reply on this matter.
        • 1
        • ·
        • December 17, 2020
      • RD-8 firmware update bricked my RD-8 help
        Rybeats Hi Pedro, I did get the email with all the RMA details and I shipped it accordingly to the proper address filled out with the RMA#. I saw the ticket was updated and figured I'd get a response back eventually. I will contact the customer quality service. Thank you.
        • December 18, 2020
      • RD-8 firmware update bricked my RD-8 help
        heyvirgil had the same experience they had my rd-8 for 3.5 months only to send it back and have the same thing happen.
        • Jun 18
  • Rayzeru
    Newcomer - Level 1
    2020-09-27

    Hi,

    I use the RD-8 for 9 month now and I want to report what I think to be an interface problem.

    I can't use the mute fonction of the RD-8 because my brain is constantly saying to me the flashing tracks are the muted track, then it's the opposite.

    So I'm forced to use the solo fonction instead while it *hum* my brain compatible. So I'm cutting off myself the possibility of muting tracks.

    I'm sure some people will be very confortable with flashing leds for active tracks and non-flashing leds for muted tracks, but I find it myself illogical and I can't get rid of it.

    Is it possible to add a fonction to invert mute leds ? Even maybe in the Frimware updater to not overload the fonctions of the RD-8

    Thank you for answer,
    with love from France

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    0 57
    • Rayzeru
      Dale_M Hi Ant, I will pass your comments on to the design team but I am unsure as to how they could adjust this.
      • September 28, 2020
  • kalkisb
    Newcomer - Level 1
    2020-09-25

    can anyone tell me  the email address i've got a behringer drum set i get the emails from musictribe i cant return them need help ?

    0 98
    • kalkisb
      WilliamR Hello Billy, I have emailed you again within the case you opened. In order for me to see your reply, please reply directly to the email you received from me and I should get it.
      • September 25, 2020
  • musicintheair
    Newcomer - Level 1
    2020-09-22

    Hi Behringer Team

    we looked everywhere at the internet and found nothing how to send Sys.Ex dumps from the Behringer RD 8 to the external hard disk and from the external hard disk to the Behringer RD-8.

    We have tried to make a meaningful film, which you can show to your customers:
    https://www.youtube.com/watch?reload=9&v=w-l17NWYMz8

    Greetings

    read more...
    0 33
  • KarlSpaeth
    Newcomer - Level 1
    2020-09-21

    I haven't seen anyone else post about this problem anywhere, but the machine's tempo is always faster than what I have it set at. I just got the machine the other day and was very excited with how intuitive the interface is, but the tempo issue has made it impossible to record with. I have had the midi-synch issue everyone posts about as well, including in USB. The tempo issue occurs even when I am just wearing headphones and playing the machine by itself. Just updated the firmware and that did nothing to help. I really don't want to have to exchange this for a different drum machine. Any advice or help will be welcome.

     

    read more...
    0 54
    • KarlSpaeth
      JasonB81 Hey Karl - If you could click the support tab above and make a support Ticket we can do a deeper dive and look at possible service options as well. I suspect there a few things our team should look at here. Thank you.
      • October 5, 2020
  • robsteijger
    Newcomer - Level 1
    2020-09-16

    Hi Behringer,

    I’m very pleased with my RD-6-LM but would like to suggest an improvement:

    When selecting Pattern Write and clicking one of the 16 Step-buttons, it switches to the corresponding pattern when the beat isn’t playing. Wouldn’t it have been more logical if you could layout a beat using the Step-buttons, thus withóút pressing Play? This way you can program the beat based on the one playing in your head (presuming I’m not the only one hearing beats in my head; I prefer it wáy better than the voices I heard before). Selecting patterns should than only be possible within Pattern Pláy mode, not within Pattern Write.

    Also, it would be nice if – within Pattern Write mode and when the beat isn’t playing – the Tab button would trigger the selected instrument, so you could tab an instrument before programming it.

    Would this be an option via a firmware update or the Behringer software?

    Thanks!

        Rob, from the Netherlands

     

    PS The BD combines awesomely well with the CH when distortion is on.

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    0 61
    • robsteijger
      JasonB81 Hello - thank you for these great suggestions. I will connect with my synth team and pass these along. Also great to hear you are enjoying the RD-6. Thanks again.
      • September 16, 2020
  • graesserph
    Newcomer - Level 1
    2020-08-15

    Hi. When you set the Flam preference (setttings > clock > flam preference) to "per pattern", and then having two patterns, pattern1 with flam property = 24, and pattern2 with flam = 0. When you now switch from pattern1 to pattern2 while the sequencer is running, then you'd expect the flam being set to 0 right before step 1 starts to play. But instead, step 1 in pattern 2 plays with flam = 24 and then sets it to 0. So actually, only from step 2 onwards the flam is correctly set. I'm on the latest firmware 1.3.5.

    read more...
    1 72
    • graesserph
      NicJonesMT Hi Graesserph
      Sorry for the delay in contacting you!
      With regard to the above, can you confirm what FW version you are running please and if you have tried a factory reset on the RD-8?
      • August 18, 2020
      • RD-8 : Flam per pattern issue
        graesserph Thanks for your answer, Nic. As written in the OP already. I'm on firmware 1.3.5. The firmware update was the first I did after unboxing the device. No, I did not try a factory reset. Can you please tell me how you come to the opinion that a factory reset would fix a timing problem? For me as a developer of musical software, this looks just like a bug in the firmware.
        • August 18, 2020
      • RD-8 : Flam per pattern issue
        NicJonesMT Hi Andreas. We need to exhaust all options to ensure there are no setup issues, which is why we always recommend checking FW and performing a reset first.
        The steps for a reset can be found here;

        https://musictribecommunity.powerappsportals.com/en-us/knowledgebase/article/KA-01073/en-us

        If you still experience this issue then can you please open a technical support ticket.
        • August 19, 2020
      • RD-8 : Flam per pattern issue
        graesserph Hi Nic
        Firmware is 1.3.5. I also did a factory reset. No difference, the behavior is the same.

        >>>> If you still experience this issue then can you please open a technical support ticket.
        Where can I do that? Even though, a bug report would probably be the better choice.
        Is there any way to report a bug?
        I can also send you sysex files with 1) the device settings and 2) the two patterns to reproduce the problem.
        The point is that the per pattern settings get applied to the new pattern "after" the first step was fired. And therefore the first step of the new pattern still has the per pattern settings of the old pattern.

        I'm pretty sure that this bug does not only affect the flame value. It's more likely that it affects all per pattern parameters. If there's a way, please pass this on to the developers.
        • August 19, 2020
      • RD-8 : Flam per pattern issue
        NicJonesMT Hi Andreas. Press support at the top and create a ticket. set the ticket type to Technical support.
        We can then gather information and report this to the development team.
        • August 20, 2020
      • RD-8 : Flam per pattern issue
        graesserph Done.. Thanks a lot for your help, Nic.
        • August 21, 2020
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