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294,173 members
177,248 posts
  • Carl71
    Newcomer - Level 1
    2020-08-31

    How do i Migrate Previous Registered Products?

     

    0 64
    • Carl71
      PedroRodrigues Hi Carl 71 do you still have the POP of the product you wish to register?
      • August 31, 2020
    • Carl71
      Carl71 Yes they are all in PDF Format
      • September 1, 2020
    • Carl71
      Carl71 You want me to send them to you ?
      • September 1, 2020
    • Carl71
      PedroRodrigues So we can manage this matter please submit a case via https://community.musictribe.com/pages/create-new-ticket
      • September 1, 2020
    • Carl71
      Carl71 under what type subheading??
      • September 1, 2020
  • avantronica
    Newcomer - Level 1
    2020-08-27

    Pro-1 and Neutron don't play nice with each other, but both play nice with all other gear ! 

     

    Hi, I ticketed support about the very peculiar and inexplicable issue i see using the Pro-1 with the Neutron - as of yet, i have only had a reply acknowledging receipt, but no answer to teh question as to whether it is a design issue or a hardware issue, it is categorically not a user issue, that's the only thing i do know - i can't even properly speculate on whether it's a mutual compatibility issue between these two related synths or whether the problem stems from one or the other.

    Here's what i can't do - I can't get the Pro-1 to sequence the Neutron

     

    We're talking simple Kybd CV and Gate Outputs from the Pro-1 running it's own sequencer into the Neutron's Osc1+2 and E.Gate1 inputs - nothing else, just run both with vanilla sounds

     

    For me it doesn't work becasue the gate signal is somehow electrically lost, it can be measured via a voltmeter at 5V, but if the gate is used e.g. in a pitchmod capacity it serves around 3.5 iirc, now, it only takes around 1.5V to turn the Neutron gate on and the Pr0-1/Neutron combo does not deliver this successfully ... unless i also/inconveniently use the Neutron's Mult !! This suggests an electrical/other design issue.

     

    Now here's where it gets weird, the Pro-1 can happily drive every other piece of semi-modular gear i have just fine and the Neutron can in turn be driven by every other cv gear i through at it, and it indeed only needs about 1.5V to work that gate

     

    Now, the scenario of using the Pro-1 seq to drive the neutron is not my main endgame, i want to sync the Pro-1 LFO to teh Neutron in some way, so the 'free' gate is convenient for this, i want the LFO output for other things (in fact the LFO output in square mode works fine as that gate ! .. as does the Pro-1 Env output too ! .. it's juts the gate out which doesn't work at delivering teh voltage required, but ONLY with the Neutron ) - so both work flawlessly with all gear, but it simply doesn't work direct from Pro-1 to Neutron - Why ? ??? I have no answer, is this your experience ?

     

    Can anyone confirm ? I am running both in their respective latest firmwares (so the recent Pro-1 env enhancement)

     

    What's weird is that the Neutron will fix the issue by buffering the Pro-1 gate - but why is the gate failing to work, how has the potential of 5v been lost and is now failing to reach 1.5v - the gate outputs a serviceable voltage when it's directed as a Pitch Mod source - from my estimation it gives 3.5v or pitch mod (compared with a calibrated source)

     

    This has nothing to do with powersupplies or cables or user error, it's a bizarre incompatibility between two family members .. the evidence points strongly at a design issue, because if it was hardware these two units surely wouldn't work flawlessly with all other gear, compared with 3 or 4 other pieces from various manufacturers - plus the Multimeter is showing that it's offering 5V

     

    I can't decide where the issue lies, but i need to know if there's a fault in teh hardware that needs warranty attention or a design fault that needs rectification

     

    Could anyone who owns both try this VERY simple test, it will take all of 2 minutes to test, if you don't want to use audio then send the gate to teh Neutron S/H clock input - that should then syncronize with teh LFO of the Pro-1 - if it doesn't, then use a patch cable into the Neutron Mult input and take the Mult out to the S&H Clocj Input (or the gate if that didn't work direct and you're auditioning them)

     

    If it affects all units then hopefully it can be addressed more speedily, otherwise i need to explore resolving a hardware fault. Either way, it's been over two weeks since i sent this simple test query and i am none the wiser, it's really putting me off risking the same issues if a score a Crave which i am craving at the moment for all the sequencer fun ! There must be someone with access to these two units and two minutes to spare

     

    Does it affect everyone with this pairing or does it point to a bizarre hardware fault that only manifests between these two sister products, yet works fine with all others (yet can be resolved by employing the Mult)

     

    Has there been a board revision to the Neutron in terms of this or is it somehow wrapped up in the digital side of it and could be addressed in firmware ?

     

    Any takers ? ... please !

    : ) thanks avantronica

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    0 97
    • avantronica
      avantronica The support team advised that this is an issue affecting all of the Pro-1 > Neutron joint users who do as I described above. The issue seems to be at the Neutron end, fingers crossed that something can be tweaked in the firmware to address this incompatibility - they also confirmed it was only between this particular pairing and both played well with other gear - strange one indeed and rather unfortunate that it's an incompatibility between two similar items from the same family - at least it is acknowledged as an issue rather than indicative of a fault or unique to only a few units, that bodes well for a fix
      • September 4, 2020
    • avantronica
      avantronica Wondering if there's any developments or news after 6 months now of this being logged ?
      • February 24, 2021
  • TobiasOpskeer
    Newcomer - Level 1
    2020-08-26

    Hi, 

    I've recently found out that on my deepmind 12 the square wave osc of voice nr 3 is seemingly not working correctly. The volume output of this particular voice is way lower than all others. When using only the sine wave there seems to be no volume difference though. I've re-calibrated the unit and checked on a default patch if the issue was gone, but unfortunately it's still present. I have no clue on what to do now. I hope you guys can help!

    Greetings,

    Tobias

    read more...
    0 437
    • TobiasOpskeer
      DaveMorrison Is it oscillator 1 or 2's square wave (on voice 3) that is abnormal? If osc 1, are the other waveforms fine? If osc 2, does sweeping the pulse width modulation ever make this voice similar to the others? Since these are all discrete chips, I would recommend opening a support ticket (use the menu at the top of this page).
      • August 26, 2020
      • Deepmind 12 one of the voices square wave not working
        TobiasOpskeer Thx for the quick response. It's Only the square wave of osc 1 (on voice 3). Osc 1 sine and osc 2 are working fine. When I do the oscillator check in the calibration menu I also get a fail for the 3rd voice (see added picture).
        • August 26, 2020
    • TobiasOpskeer
      DaveMorrison Ow. That's looks like a job for Behringer Support.
      • August 26, 2020
    • TobiasOpskeer
      NicJonesMT Hi Tobias.
      If possible could you please confirm the following;

      Firmware version you are using?
      Have you tried a factory reset and does it still occur?
      Has this only recently developed or has this always occurred?
      Can you provide more information your setup (Connected devices, Power outlets{Using a strip with other devices for example} ETC)
      Can you confirm how you have the physical parameters are set on the Deepmind when this issue first occurred?
      • August 27, 2020
      • Deepmind 12 one of the voices square wave not working
        TobiasOpskeer Thank you Nic!
        • September 14, 2020
      • Deepmind 12 one of the voices square wave not working
        Ashee Hi Tobias. Just wondering if you ever found a solution for this? I have the exact same problem, but on voice number 10. Thank you.
        • November 9, 2020
    • TobiasOpskeer
      kevindeluca

      i have the same issue on my DM12 on voice 6 and 10. Voice check failed on these two voices for pulse/square wave. Any solutions/news to this topic?

      • Wed at 4:07 AM
  • New
    Behringer
    Triber Moderator
    2020-08-25
  • annareccia
    Community Manager
    2020-08-25

    Sign-up, join the Music Tribe Community Development Program and become a beta-tester! Become part of the team, help with testing upcoming products, tell the world about them in a video, and receive a free unit as a reward! You must meet these criteria:

     

     

      • great knowledge about synths & drum machines

     

      • willing to test a beta product

     

      • willing to produce a video about the product

     

     

    In return, we reward you with a free finished product! If you want to help with creating the next big thing, please sign up here.

    If you have any questions, please let me know. You can sign up for multiple product categories at once.

    Cheers,
    Anna


    UPDATE: Sign-up now close!
    Thanks to everyone who signed up. We will review your applications shortly!

    read more...
    0 46
  • ericdeluxe
    Newcomer - Level 1
    2020-08-24

    Hi!

    I got TD-3 connected with Studio one 4.7. 

    I use S1 as my sequencer, as I find it easier than using TD-3s or Synth Tool. 

     

    It is set to USB midi and my settings in S1 seem correct. I have deleted all patters on TD-3 and have inserted midi notes in S1.

    When I start S1, the TD-3 starts, as expected. However no sound is played. I then hit start/stop button on TD-3 and I can hear sound. Do I need to set some kind of "Local Off" on the machine? If so, how do I do that?

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    0 1,228
    • ericdeluxe
      Nigel67 Hi Erik, I have had a reply from our design team and I hope this answers your question.

      You do not need to play the local sequencer of TD-3, so the two methods below can work:

      Set unit to INT, MIDI or TRIG mode. The unit working in USB mode will play the local sequencer and SYNC with the USB MIDI clock sent by S1

      The S1 doesn't send MIDI clock
      • August 28, 2020
  • graesserph
    Newcomer - Level 1
    2020-08-22

    Hi. I'm using SynthTool 2.40 and two TD-3, both on firmware 1.2.6.

    When I use the "dump" feature in SynthTool, then it properly exports 64 patterns (counts up to 64).

    When I use the "merge" feature afterwards to import the previously exported dump file to the second TD-3, then the "merge" counts up to 49, and then says that it was successful.

    So basically, what it imports via "merge" is all correct, but it's only 49 patterns, means 16 patterns of pattern bank 1, 2, and 3, and only the very first pattern of pattern bank 4.

    This is very easy to reproduce. Simply create a pattern in Pattern bank 4, pattern 8 for example, then dump the whole machine, and merge it to another one.

    I also tried with SynthTool 1.36 ... same results.

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    0 374
    • graesserph
      Nigel67 Hi Andreas. I have just heard from the designers. this bug was fixed and is incorporated into the new synthtool app that was released about 21 hours ago. Many thanks
      • August 25, 2020
      • SynthTool with TD-3: "Merge" always only imports 49 patterns (instead of 64)
        graesserph Awesome! Tried it with SynthTool 2.4.1, and works like a charm. Thank you so much.
        Also great to see that you've incorporated the RD-6 in the SynthTool. So there's still hope for the RD-8 to get its place as well .
        In any way, I'm seriously impressed. It's great to see a community where you get "real" answers by people who obviously care. Thank you!
        • 1
        • ·
        • August 26, 2020
  • jhupka
    Newcomer - Level 1
    2020-08-19

    I'm very new to synths, and the Odyssey is my first purchase and I have lots to learn.  I tried searching and didn't find anything related to my question.

    The Pulse Width sections for the two VCOs on my Odyssey don't seem to do anything for sound shaping.  No matter how much Width or MOD I give them nothing happens.  The LFO/ADSR switch under the MOD fader doesn't seem to have an effect, either.  I tried messing with these in conjunction with other settings (like the LFO frequency) and still no dice.

    My main thing now is just trying to figure out if there's a problem with my synth or not since neither Pulse Width section seems to work.

     

    Thanks for the help! :-)

    read more...
    0 60
    • jhupka
      DavidKnighton Hi jhupka,
      The pulse width only affects the square wave oscillator. Make sure the square wave VCO is pushed up in the audio mixer so that you can hear the affects of the PWM.
      • August 19, 2020
      • Odyssey VCO Pulse Width
        jhupka Thank you for the help, David. This answered my question, and the Pulse Width sliders are working. :-)
        • August 20, 2020
  • Monkeproggs
    Newcomer - Level 2
    2020-08-17

    In reading the specs for the Eurorack Go case and the system 100 modules it seems that the system 100 modules are 43mm deep and the eurorack go is "maximum module depth: 40mm (lower row), 62mm (upper row)".

    Can someone verify that by Lower row they actually mean the back row (in looking at the documentation for the Eurorack Go they write that the back row is 40mm and the front row varies in depth.

    So If I'm getting this right the Eurorack Go isn't a perfect match for the various system 100 Modules? 

    Since several of them are 43mm deep. At lest not if you want to have those modules in the back row.

    Is this correct?

    And also does anyone know the depths of the system 900 models, some are listed as 42mm and some have no information at all.

     

    In essence is the Eurorack Go compatible with behringers own modules or not?

     

    Thank you kindly.

    /monkeproggs

     

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    0 58
    • Monkeproggs
      NicJonesMT Hi Magnus.
      As we are currently working remotely I don't have access to a Eurorack Go or any System 100 Modules. I will however pass your comments along to the development team in hope that they can provide the correct size specifications and more information on this.
      Please bare with us Magnus and as soon as I get a Reply I will let you know.

      All the best.
      • August 17, 2020
    • Monkeproggs
      NicJonesMT Hi Magnus.
      Please see the following;

      The Euro Rack Rows are 62mm deep on the bottom and the top row is 40mm at its shallowest point. It can however take deeper modules on the top row if you position away from the handle/psu etc.
      The Size specs for the modules are measure from the top of the pot covers/knobs to the underside of the power connector.
      This means that most of the modules are around 16mm shallower than the depth that is quoted.

      I can confirm that all of our Eurorack modules (System 55 and 100) can fit in any postion in the Eurorack GO case with no clearance issues. We do not intend to make any modules that cannot fit in our own cases.
      • August 17, 2020
    • Monkeproggs
      Monkeproggs Superduper. Thank you very much for clearing that up for me.
      • August 18, 2020
  • PM
    Contributor - Level 2
    2020-08-14

    My 121 Dual VCF has a problem. When the filter is closed down, there is still tons of oscillator noise coming through. Yeah, it is low frequency, but every filter I have ever seen cuts off all sound when you close it all the way.

    Anyone else have this?

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    0 72
    • PM
      JoeRivers96 Hi Patrick, would it be possible to submit a care ticket using the SUPPORT option at the top? It would be useful to see a video of this behaviour.
      • August 14, 2020
      • 121 Dual VCF Not Filtering All
        PM I did submit a care ticket before posting. They wrote back a technical description of filters probably from an engineering book. Didn't help at all. I would be happy to show a video but they didn't ask for it.
        • August 14, 2020
      • 121 Dual VCF Not Filtering All
        JoeRivers96 Do you have a case reference? I can look into this further for you.
        • August 14, 2020
    • PM
      DavidKnighton Hi Patrick. I'm the agent assisting your case. I was unsure about what exactly you were asking in your inquiry, which is why I gave the response I did. I'm looking into whether this feature can be adjusted, so I will hopefully be able to give you a more appropriate answer soon.
      • August 14, 2020
    • PM
      PM Here is a video: https://1drv.ms/v/s!Aob_ljHZCxAinjH-L6ddXa-7BSoR
      • August 14, 2020
    • PM
      DavidKnighton Hello Patrick.
      I have a somewhat official response from one of the product designers.

      "The main LPF filter specification for the cutoff frequency is 20 Hz to 20 kHz so we do not expect full cutoff at 20 Hz just a small amount of attenuation. Hence the name low pass filter.
      For heavy attenuation of low frequencies you really need a steep sloped high pass filter, the module does contain a 3 step HPF filter but due to the gentle 6 dB per octave slope used in the original design the maximum cutoff is around -47 dBu at 20Hz or -52 dB at 10 Hz."
      • August 17, 2020
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