I would like to be able to use my TC Helicon Harmony GXT for busking, so I need to power it by battery.  I understand that I need 300ma+, 12v and a negative center, but I am having difficulty determining what will work for a battery (power bank).  Has anyone had any success with this (or failures i would learn from)?  I don't need to power any other pedals.  I am concerned that stepping up a 5 volt power supply to 12 volts may not provide consistent power or might be noisy. Thanks

I found a similar thread on your website, but when I went to the link of the solution it said the information was no longer available.  I have a voicelive touch 2 and have the blue screen of death.  When I connect it to VoiceSupport 2, it says it's already connected to another device.  I'm somewhat computer savy, but not enough to know how to execute files from internet onto the VoiceSupport 2 software.  Can you provide a step by step solution for this blue screen of death?

Hello friends,
Perform VK needs an urgent firmware update! Mainly to deal with these two issues regarding the built in gate.

1) GATE PLACEMENT
First the gate NEEDS to cut the dry signal and leave the reverb and delay tails intact. Please rewrite the Gate in such a way that it comes before the effects. No one wants the gate cutting off the reverb and delay tails...

2) AUTO GATE ADJUSTMENT
Thank you, the auto gain staging for the gate work well, but, sometimes its threshold is too much, please make a shortcut for us to controle it manually, maybe a long press on the Anti-feedback button and then furhter adjustment with the big dial.

Thanks!

Hi guys! Could anyone tell me if the PC software for the TC-Helicon Voicelive Play would also run on Linux?

I'm about to update my laptop's OS and would like to try Linux, but I'm afraid that the software may not run or work properly; does anyone know? 

Thanks in advance for your help.

Hi

I have a C1, but it doesn't appear to be working. Got the mic going to Mic and the out to a PA. Whilst my voice is going through, the led in the top right isn't coming on to indicate a received signal. None of the dials are having an effect on my voice, and there is a lot of noise in the signal. Have updated to the latest firmware and have tried various XLRs. What am I missing?

Thanks

Hi, I am a new user of the voicelive play and trying to work out the key and harmony settings. I saw the 6th Nov post with the harmonies chart but am still confused with the differences in the 3rd and 5th changes marked on there and how to input some of the settings.

A couple of queries I am looking for answers to:

1. In general when setting keys for a song, the key settings only show major or #. So if e.g. I sing in Eb do I then set the corresponding D# key on the normal harmony menu? Or keep it at E? My thinking was D#.

2. What does the 'no change' in the advanced chart mean? Does this mean no change from the keys highlighted under C for 3rd and 5th?

3. Why are some of the 3rd and 5th keys different to the usual chord progressions (I am not advanced in chords, still learning). Also for Bb Maj and Min are all the same?

Then some examples to see if I have this right:

Example 1:

1. Song is in Ebm so first I set my key in the harmony menu as D# (see above query)

2. I then enter advanced menu and select Min 1, 2 or 3 as for Eb they are all the same 3rd en 5th keys.

Example 2:

1. Song is in Dm, I set my key in the harmony menu as D

2. In advanced menu, select Min 1 or 2/3 whichever I prefer sound wise as 1 is different to 2 and 3?

Appreciate any help with this so I can get this right. If there is any further documentation explaining this or video? Thanks in advance.

Hello!

Yesterday I tried to update the firmware of my Voicelive Play using VoiceSupport2 but halfway through the process it failed. Now the device won't boot, the screen is blue and nothing else is showing.

The first thing I've tried is to use VoiceSupport again to update the firmware again. But I always get the message "VoiceLive is being used by another application." I have tried on several computers, 2 PCs and a Mac but the message is always the same. I have also tried booting windows in safe mode but no luck.

The next thing I did was search the forums and found that some people had flashed the firmware using MIDI-OX instead of the application provided by TC-HELICON. I verified that VoiceSupport2 had downloaded the following files to windows AppData:
VoiceLive Play 1.3.00 Build65.syx
VoiceLive Play 1.4.00 Build70.syx
So I tried to copy them with MIDI-OX. During the progress, the VoiceLive seems to do something because all the lights are flashing, but when the unit is finished it's still the same, with the blue screen.

Please can someone help me? I want my Voicelive back :(

Thank you very much in advance!