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111,329 posts
  • New
    RobF109
    Newcomer - Level 1
    2021-06-21

    I have recently perchased a TC Helicon Perform-V and am unable to beam effects from the app.

    I have tried it so many times, with different devices and only managed to get it to work once but never again.

    I have now downloaded the voice support app for mac and am able to import effects to the unit via usb although voice support doesn't have as many preset options as the perform-v app does.

    Is there a way to get the beaming to work or can I get access to the full range of presets via a usb?

    Is this a common issue with this product or should I send it back for a replacement which works with beaming effects?

    Thanks

     

    read more...
    0 5
    • RobF109
      ChrisEdwards1 Hi RobF109, in most cases beaming will fail due to distortion being added to the signal. If you have not yet done so we would recommend trying the beaming process with the phone's volume at around 60 - 80% full, at 100% it is likely to add distortion.
      If you are also using an iPhone 7 or above please also experiment with the positioning of the phone, generally beaming works best when the speaker at the top of the phone is used rather than the bottom one.

      If you are still experiencing issues after this I would recommend submitting a technical support ticket so we may gain a better understanding of your setup. To do this please go to support at the top of the page, scroll down to technical support and fill in the form.
      • 7 hours ago
  • New
    thomasjaunism
    Newcomer - Level 1
    2021-06-20

    Hi there,

    I'm just wondering if it's possible to have multiple effects at once on the TC Helicon VOICELIVE Play GTX pedal? I want to use the hardtune effect as well as harmony effect at the same time. Is that possible?

    0 5
  • New
    mururoaman
    Newcomer - Level 1
    2021-06-19

    Hello I'am looking for the TC helicon Voicelive Rack MIDI System exclusive.

    I cannot find the codes of the Sysex for Voivelive Rack

    Thank's

    Muru

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    0 4
  • New
    miffmole
    Newcomer - Level 1
    2021-06-18

    I'm trying to use vocal harmonies in the VL3X via performance track and automation.  

    The problem is, if I sing and play the keyboard (a Nord Stage 3 73-key) manually with nothing else running, the harmonies are great, just what I want.  However, when I start up a track, the harmonies go all over the place...they sound totally drunk, out of key, and possibly even in another key...absolutely loopy. I changed to a fixed key (G in this case)...no change.  

    They work great with guitar, and great with my Nord via MIDI.  Just not with a track and automation.

    What am I doing wrong?

    Thank you.

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    0 5
    • miffmole
      NicJonesMT Hi MiffMole.
      Could you please submit a Tech support ticket via the Support tab at the top of the page. From here we can then go through some trouble shooting with you to figure out what is going on.
      • Jun 19
  • New
    jryttersgaard
    Newcomer - Level 1
    2021-06-17

    Is the Harmony Singer 2 pedal compatible with the T1? If so, which one plugs in closer to the microphone? What other considerations are important when using these pedals together? Sorry if this is a dumb question. Just learning about this stuff. Thanks.

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    0 6
  • New
    Lupozuky
    Newcomer - Level 1
    2021-06-17

    Hi Id ownloaded voiceJam for my ipad and registered One song,  Voice and Guitar, but I'm not able to share it the  song was saved on library folder ,I checked with iTunes, anybody knows how to share it? 

    Thx lot

    0 2
  • New
    msixpackabs
    Newcomer - Level 1
    2021-06-15

    Hi there,

    Is there any device that does exactly what TC Helicon Voice Tone Correct XT used to do?

    I was not able to buy TC Helicon Voice Tone Correct XT so I was wondering if there is any equivalent.

    0 10
    • msixpackabs
      PedroRodrigues Hi msixpackabs Thank you for your contact, please consider that we have a few unit that will offer tools similar to the VOICETONE CORRECT XT for that please follow the link below : https://www.tc-helicon.com/catalog.html?catalog=Category&category=C-TCHELICON-VOICEPROCESSORS-VOCALEFFECTS Thank you
      • Jun 16
    • msixpackabs
      kiskadar69 If the anti-feedback function is not required, try this chain: vocal microphone -> TC-Helicon VoiceTone T1 -> TC-Helicon VoiceTone C1.
      If the anti-feedback function is required, try this chain: vocal microphone -> TC-Helicon VoiceTone T1 -> TC-Helicon Perform-V (with Tone off).
      Comment: the TC-Helicon single pedals (for example VoiceTone T1, VoiceTone C1) do in fact have 24V phantom power that is ALWAYS on. Many condenser mics can operate using phantom values from +9V to +52V, though you may find certain condensers will not function, or will not function correctly unless supplied the nominal voltage of +48V. Please note, you will not harm your mic if it does not have enough voltage to power it properly. Dynamic and ribbon microphones: if the mic has a balanced output, and is wired correctly, even if the mic is a dynamic or ribbon type, phantom will not hurt the mic. So technically as long as you're not connecting microphones with TS jacks, you should be good. For doing that you would need adapters anyways because the in and out of this pedal is exclusively XLR cannon balanced, so in short, any standard microphone should be fine with this.
      • Jun 16
    • msixpackabs
      msixpackabs

      Thank you all for your kind responses.

      • Jun 16
  • New
    nathanfergusonmusic
    Newcomer - Level 1
    2021-06-13

    Hey guys,

    My Voicelive 3 developed a problem with one of its knobs just below the screen. When I turn it, it doesn't do anything and it also doesn't click. Just rotates smoothly.

    I was told the part might be called a Rotary Encoder. Could anyone clarify? 

    And could you let me know if this is what I should get to replace it?

    https://au.rs-online.com/web/p/potentiometers/1548162/

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    0 8
    • nathanfergusonmusic
      Dale_M Hi there can I ask that you send in a Technical ticket to us via the Support tab above? Please remember to include your proof of purchase and contact detals. many thanks.
      • Jun 13
      • Voicelive 3 - Knob Repair
        MikeCallahan Thank you Dale, will do.
        • Jun 14
  • New
    MikeCallahan
    Contributor - Level 1
    2021-06-13

    I was given a Play Acoustic. is there a way to hook to a keyboard instead of a guitar?

    0 8
    • MikeCallahan
      Dale_M Hi Mike it may be possible to use it if it was set to a standard piano sound or maybe even a simulated acoustic guitar sound but in fairness it would be hard to know how it would sound unless you experiment -have fun!
      • Jun 13
    • MikeCallahan
      MikeCallahan Thank You Dale!!
      • Jun 13
    • MikeCallahan
      kiskadar69 If you run audio from your keyboard through a Play Acoustic, IMO it'll work just fine. You'd get the best results if you only send left hand chord stuff and also have chorus/reverb off on the keyboard output.
      • Jun 16
  • New
    Homerclese
    Newcomer - Level 1
    2021-06-13

    I haven't used this in about a year. I checked the power supply. Is there a magic formula to get my unit to power on?

    0 12
    • Homerclese
      Dale_M Sorry to hear of this issue. We would recommend you go to the support tab and raise a Technical ticket.
      • Jun 12
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