Hi there,

I recently purchased a Harmony GXT and it seems that the FX and Harmony volumes are stuck on max, the knobs used to dial in each don't appear to have any effect. It also seems like the note I sing is taken out of the mix when the harmonies are activated, so you only hear the harmonies and not the original note, but this may be a cause of the harmonies being stuck at max volume drowning out the original. Its hard to tell when I'm singing the note I'm trying to hear! Is this a common problem with an easy fix or should I look to return the pedal? 

The pedal is secondhand but reportedly unused and looks to be in mint condition.

Thanks! 

Hello everyone,

I have a question about the Voicelive3 Extreme sd storage. Is it possible to replace the sd card that came with the unit with one that has more storage space? I've had my Voicelive3 Extreme since it came out in 2016 and I mainly use it for harmonies and it's backing tracks feature. I'm to the point now that I've run out of space on the unit because I'm always adding new songs for my live performances. I don't do any looping at all on it. Just vocal harmony and backing tracks.

Thanks!

Usando il mio tc helicon mi sono accorta che improvvisamente fa emettere alla tastiera collegata via midi uni strano e fastidioso suono. Ho sostituito più volte il cavo midi ma il problema lo risolvo solo spegnendo e riaccendendo il dispositivo. 

What Tc Helicon Voicelive factory preset is close to TC Helicon Duplicator Vocal Effects Stompbox please?

I get confused with all the strange pre set names. I am wanting to create John Lennon style of double tracking sound.

thanks John

I've had this Harmony Singer 2 for about 3 years on my pedal board. Has worked perfectly until last night when I thought I blew a voice coil in the PA speaker. Found out it was coming from the H.S.2 Very load disgusting distorted vocal while singing through it. Any ideas?

I have lost the PSU for my Harmony G-XT and I am trying to find out what voltage it takes. Unfortunately the pedal itself only shows the required polarity, but not the voltage, and the manual gives no relevant information. I am guessing 12V DC, but I want to make sure before I buy a new PSU. Can anyone enlighten me? Thanks.

I'm interested in learning more technical details of how the Ditto Mic Looper automatic gain functionality works.

We're exploring this product for looping an acoustic grand piano. Because of the piano's wide dynamic range, I'm afraid of the automatic mic gain in the looper changing its settings between playing soft and loud parts of the music.

Relatedly, what is the expected audio level on the output of the looper? Should we be expecting mic-level or live-level output?

Hi, still using my Electric Play but my unit suddenly stopped recognizing the foot switch. I checked the programming-all good and I swapped out the foot switch with one I know is working. Changed cables. Nothing. Hated to do it but I even did a factory reset and re-programmed everything. Nothing. It won't recognize the foot switch. Any ideas?

Hello, i have a Tc-Helicon Voice Prism Plus that is having an issue it has been stored for a good many years and when i turn it on it has power but the splash screen never changes from the intro message none of the knobs or effects work either, does anyone here no how to fix this issue or do the even still support or service this unit i have read about others that have the same issue with this same model, Is there a factory restore for this unit any ideas or advice would be apreciated