I've had this device since 2018, only started using it regularly in 2020 and it's been sent in for repair twice. The latest issue is when in use the preset foot switches are lit according to the setting and after 10-15 minutes the foot swutch lights go out and the board no longer responds to commands. 

I was told to:

a) Do factory reset, but back up my pre-sets on Voice Support App (I have no idea what that is or where to find it)

b) Do an Update Voice Support App (I have no idea what that is or where to find it)

This was obviously not a cheap devise and when it works I love it, but it has been very problemactic since day one. Maybe I got a lemon, or is this indicative of the TC Helicon Live 3

Any and all help would be appreciated

For the longest time I've only used my voicelive rack in stereo.  Saturday, I went to a friends house for an informal jam and due to limited inputs decided to just go mono. I plugged into the left output to the board and changed the I/O in settings to mono. No effects! No harmony, no delay or reverb. I must be missing some other setting.  I even plugged headphones directly into the headphone jack of the voicelive and no effects there either.  I feel like this might be something really simple I'm missing and I'm just having a brain fart. Can anyone think of what I'm missing?  

HI,

Is there a list somewhere of what each preset's settings are? I have found a list of all the presets, but not what their settings are, would make it much more time efficient when looking for a certain setting? THAnks for all of your help. 

Hello dear community
and HELP - I need somebody, i need anybody .....
I need your help urgently!
I use voicelive3 extreme and work with backing tracks.
I also use an Apple IPAD with the SongbookPlus software.
(https://www.songbookplus.com/ )
I also use a Switch 6.
The VLE3 extreme has a midi out/in. Now I want to control the iPad and the SongbookPlus software from the VLE 3 via Midi - Bluetooth. Specifically, when the Backing track start button is pressed, a midi signal should be sent via Bluetooth to the iPad or the Songbook Plus software so that it also starts the already called up and pre-programmed song text (also called song here).
The start of the pre-programmed SongbookPlus "song" or song text then has the effect that the next page is automatically turned at a preset time or, if you do it differently, the page is scrolled automatically and synchronously with the VLE3 Extreme without further manual starting on the SongbookPlus.
The question arises as to whether the Backingtrack start signal via Midi using Blootooth
(I did it with Quicco Midi adapter
https://www.thomann.de/at/quicco_sound_mi.1_ii_wireless_midi_adapter.htm
 and also with a Yamaha MD-BT01 Wireless Midi Adapter
https://www.thomann.de/at/yamaha_md_bt01_wireless_midi_adapter.htm
on the VLE3) can be transmitted to the SongbookPlus.
Since I am actually a keyboard player, I have found that with the Keyboards
works without any problems. I have tried everything on the VLE3 - but to no avail. What am I doing wrong or what do I have to do so that I can manage the SongbookPlus - this software can do everything in this respect. Please ask for your help and experiences. Maybe the problem can be solved.
Thank you in advance for your help and information! :)

Hello

j'ai acheté d'occasion un voicelive 3 extrême d'occasion il y a un mois, il fonctionnait bien et ça fait 3 semaines que je l'avais pas utilisé.

j'ai essayé de le rallumer et rien plus rien ne s'allume.

Que me proposez-vous ?

un grand merci 

How does the global hardtune affect the presets?

If the preset doesn't have a key for harmonies etc assigned. Does it just work chromatically ?

I like the natural effect in the hardtune section but would like ability to knock it back.

E.g if I set the global hardtune to 20% what exactly happens?