My PlayAcoustic unit came on with a blue screen only when powered up last night at the gig.

What is the solution for reloading the firmware into it?  I found a video on the SweetWater website,

however when I clicked on the link for the firmware/build version it wasn't there.  Maybe there is 

a solution that I am not aware of.  I DID get the unit into 'all lights blinking' Boot Mode.  That's as

far as I could get.    I'm stuck at that.

Thanks

Hi, TC has so many different units incorporating vocal effects that it's hard to know which is best for singer/acoustic guitar. I can't afford $800 for the Voicelive 3 so I back ordered the Play Acoustic at Sweetwater. Meanwhile I see all your videos for that unit are very old (like 7 years) so I'm wondering if the Play Acoustic is old technology by now?  I was attracted by the "Acoustic" in the name but now I'm wondering if I'm going to get stuck, and maybe I should switch my order to a more modern unit before it's too late? Can you make a recommendation and give some insight as to which units are the most up to date? Thanks!

I have a couple of questions for any vocalists or studios using the TC Helicon Voicelive Rack. 

If you switch effect presets while singing, will it briefly cut off the vocal signal while switching from preset to preset? 

I'm currently using a Lexicon MX400 for live performances that's being controlled via USB from a Mac and triggered from Digital Performer for preset changes.  Some of our songs require a preset change during the song for longer delays/reverbs.  I have also programmed a "dry patch" for speaking to the audience between songs.  However, when these preset changes happen, the MX400 briefly cuts the vocal signal off, creating a "hiccup" of sorts.  If I don't time it right when I speak before or after a song or place the preset change at the perfect time during a song, a brief muting of the vocals can be heard when the preset changes.

I'm looking for a new vocal effects unit with rich vocal sounds, robust features, and a multitude effects that can be layered. From what I've researched and heard samples of online, the TC Helicon Voicleive Rack unit is exactly what I'm looking for as long as this cutting off of the vocal signal issue doesn't happen between preset changes. 

It would also be optimal to switch presets with the TC via USB like I am now with the MX400.  I'm not 100% sure if that's possible either, so if anyone's doing it that way, please let me know.  

Thanks in advance,

Jason.

Hi I'm New to digital Recording so please be gental when I don't get the technical terms right, I'm using Reaper as DAW, I bought my VoiceLive Touch 2 on E-bay abouit a year ago, I used it with a Boss RC 505 looper it worked great as an anolog device, now I changed to a DAW all other Devices are 24 bit and the Voicelive Touch2 is only 16 Bit which causes my DAW to pause or slow down for about 10 to 20 second... Using ASIO4ALL v2 to get all devices to work over USB... All Latency setting have not sovled this problem.. I'm using Windows 10 (If that helps)or will have to go back to the Anolog and use a cable which I'm trying to advoid...Does anyone have an Idea ? Thank You

My Extreme 3 doesn't recognise a USB stick in the unit, I know it's formatted to FAT32 as I used my keyboard to format the stick. From the manual it's supposed to open up a window to download MP3's. I've put mp3's on the stick and can see them on the stick when I go to the backing track area through the store button, but when I try to download them it says they're being downloaded, and when I go to the backing track area, using the Looper button it says there are no downloads. Most MP3's I have are 44.1Khz so I modified a couple to 48k as the manual says and it still doesn't work. I have just made a 48K, 16 Bit .wav file and sitll have the same problem. I've also tried resetting the unit to factory settings and all that done was remove the settings in the unit but still the same problem. Does anyone else have the same problem and were you able to fix it?

Is there a way for me to get a 100% wet reverb sound by removing the dry signal? If not, is this something you could take on as a feature request? In my use case it would be ideal to map the dry level and/or wet level to a foot pedal too. Having this on other FX too would be really nice.