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  • New
    sofiepalmers
    Newcomer - Level 1
    2021-09-07
    Voicelive touch 2 - fixed key in MINOR | Vocal Effects

    Hello, I can't seem to find out how to choose a fixed key in Minor. For a particular song I want to make a preset in A minor, so I can run a loop from garageband (in Am) and sing in the right key, without actually playing an instrument live at the same time. I only see options in major to choose from. Anyone experience with this? 

    Thanks !

    Sofie

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    • sofiepalmers
      kiskadar69 Harmony effect, advanced edit page, Scale parameter.
      • Sep 7
    • sofiepalmers
      kiskadar69 See "TC-Helicon VoiceLive Touch 2 Reference Manual" p.16-17.
      • Sep 7
  • New
    gerryphim1
    Newcomer - Level 1
    2021-09-07
    Voicelive Play | Vocal Effects

    Hi, just purchased a voicelive play, but can't seem to connect it to my mac (for firmware updates). I've gone to the Helicon site, but there are no software downloads for the voicelive play - can anyone please advise?

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  • New
    MarkieD5
    Newcomer - Level 1
    2021-09-06
    TC Helicon VoiceTone Correct | Vocal Effects

    I love the TC Helicon VoiceTone Correct pedal! My concern is that it is no longer being made. Is there a current TC Helicon pedal that would do everything this pedal does, in case I should lose or break it?  I also have the TC Helicon VoiceLive Acoustic and the TC Helicon Harmony Singer. Thank you for any suggestions!

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  • New
    Christer
    Newcomer - Level 1
    2021-09-06
    Voicelive 2 | Vocal Effects 
    I used the wrong power adapter, so the power supply burned out. Where do I turn to get it repaired?
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    • Christer
      Christer I´m situated i Gothenburg Sweden
      • Sep 6
    • Christer
      Dale_M Hi there, simply go to the support tab above and select a Service ticket to submit to us.
      • Sep 6
  • New
    hernameissaint
    Newcomer - Level 1
    2021-09-04
    Signal Buzz/Impedence VLT2 | Vocal Effects

    Hi, I'm getting a crazy high-pitched signal buzz every time I try to sue my VLT2 in dual mono mode from the TRS output. I like using the VLT2 for studio recording but prefer to have a completely wet signal and completely dry signal and the dual mono mode accomodates that which is great. I bought the unit in the US and moved to the UK and am wondering if the signal sound is coming from the different voltages? Is there a way to get a UK power cord for the unit? I'm using a converter plugged into a surge protecting chanel strip and then into the wall from there. Or if not is there a noise-gate pedal that works for this specific problem? thanks! 

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    • hernameissaint
      ChrisEdwards1 Hi hernameissaint, If you have not yet done so could you please open up a technical support ticket so we may be able to gather additional information on your setup to advise further? This can be done by going to the support tab at the top of the page.

      With regards to the power supply, you can purchase the official power plug 12 from our partners/resellers, in the UK these are available from Amazon, Andertons, DV247, and Gear 4 Music.
      • Sep 5
  • New
    Johnny100
    Newcomer - Level 1
    2021-09-01
    Voice live play sounds distant and muffled please helppp!! | Vocal Effects

    Good afternoon,

    I really need some help with my voice live I'm trying to finish my mixtape but it sounds like radio effect low volume and spikes up the headphones when I try to speak up, I bought a new mic with a new cable and it's still doing the same thing! I have it hooked up to my audiobox itwo but I don't think that's the problem and I usually hook up a aux with multiple outlets so I can hear the autotune while the sound is playing from my computer to the headphones I really need some help please my friends are waiting anxiously for the mixtape?? Thanks a ton.

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    • Johnny100
      Dale_M Hi there it would be best to send us a Technical ticket to assist you via our Support tab above.
      • Sep 2
  • New
    sellis67
    Newcomer - Level 1
    2021-08-31
    Voicelive play and monitors | Speakers and Monitors

    Last week we had our vocal pedals taken away because the sound guys said the pedals caused a monitor to blow. Do you guys have any experience with that? Can a vocal pedal blow a monitor? Is there any documented evidence of a vocal effects pedal blowing a monitor? To the contrary, can anyone provide me with supporting evidence that a vocal pedal couldn't possibly blow a monitor so that we can get them back in the club?

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      Oldest
    • sellis67
      kiskadar69 1. Which vocal pedals are exactly?
      2. Turn off the EQ / compressor / deesser effect of the vocal pedals so the sound guy can adjust them to what he likes.
      3. The sound guy should receive not only the wet but also the dry signal so that he can better control what he returns to the monitor.
      4. It is a good idea to set the XLR outputs of the vocal pedals to microphone level (if possible).
      • Aug 31
    • sellis67
      kiskadar69 5. Automatic Gain Control:
      "The last thing any live sound engineer wants is something external to his desk effectively changing a mics sensitivity on its own before it gets to his gain trim. It's just going to wreak havoc with the stage monitor mix, potentially cause feedback and not to mention the FOH engineer having to correct what's been given to him all the time." (RogerBanks,2018.01.22.)
      • Aug 31
  • New
    nbaldwin
    Newcomer - Level 1
    2021-08-31
    MCA100 with an Voicelive Play | Vocal Effects

    I can't figure out how to get my new MCA100 to work with my Voicelive Play.  What do I need to do?

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  • New
    Busheyt89
    Newcomer - Level 1
    2021-08-30
    Tc Helicon Mic Mechanic 2 | Vocal Effects

    I have a TERRIBLE hum whenever the Tc Helicon Mic Mechanic 2 is plugged in!  I love what it does to my vocal, BUT the loud humming makes it unusable.  Please advise.  

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    • Busheyt89
      Dale_M Do you get this problem if you plug in to a different power point? Can you also check if just using your guitar-mic mechanic 2-amp -with no other pedals in the chain you still get the problem? If so please raise a Technical ticket above so we can assist.
      • Aug 30
  • New
    Mcmay5684
    Newcomer - Level 1
    2021-08-29
    Perform VK and FL Studio | Vocal Effects

    Has anyone had any experience setting up a perform VK proccessor in FL Studio? I need to output a simple midi chord track to the VK for harmony (scale and Key). I don't seem to be able to get one to talk to the other. P.S. my midi interface is a midiplus TBOX 2x2.

    Thanks

    Chris

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    • Mcmay5684
      PedroRodrigues Hi Mcmay5684 Regarding your questions please be aware that this unit only offers one MIDI input port that effectively responds to Control Change (CC), Program Change (PC) and MIDI Tempo (not MIDI Clock) information.
      For convenience, we have mapped many PERFORM-VK CC’s to the Behringer UMA25s controller keyboard. The “UMA25s Mapping” column shows the button or control on the UMA25s related to each control.
      When it comes to MIDI PC Messages the PERFORM-VK’s 3 presets correspond to Program Change Bank 0: 125, 126, 127
      The following chart shows a list of all available control changes. The MIDI channel can be set by holding the Set button and pressing a note on a connected MIDI keyboard.
      The MIDI channel on which this note was sent will be used as the MIDI receive channel.

      Regarding the RPn/nRPn Implementation the RPN 0: Pitch Bend Sensitivity,this is a standard way to change pitch bend range.
      When it comes to MIDI Tempo, the Perform-VK responds to incoming MIDI tempo and will adjust system Tap Tempo accordingly.
      About Split Point and Transpose, when controlling harmony via MIDI, in either Notes mode or NaturalPlay, it is sometimes desirable to have one section of the keyboard designated to sending that control information.
      It could be the area that your left hand is, to play chords of harmonies.
      In order to designate an area of the keyboard to respond to, a Split Point is set. Any notes, either above or below the split point, are deemed useable by the system. Notes outside the range are rejected.
      To set the Split Point, hold the SET button and press the note on your keyboard that you want to act as the split note.
      Then, to choose a split ABOVE that note, release the split note and press a note ONE SEMITONE ABOVE your split note. To choose a split BELOW, release the split note and press a note ONE SEMITONE BELOW your split note.
      This creates a split, above or below, with no transposition, in order to set a split point AND transpose the incoming MIDI notes, you will choose a different note in place of the ABOVE/BELOW notes mentioned above.
      It will seem a bit confusing but does allow you to make both a split above/below point AND transpose either up or down. So, here’s a chart and some explanation.

      In the chart above, “X” is the split note, the point at which you want to split the keyboard, as explained previously.
      To facilitate things like “split above, but transpose down” we need to have settings both above and below your split point. That’s where the chart comes in.
      For example, if you want to split ABOVE middle C, typically known as C4, but transpose DOWN so that C4 is actually C2, you’d do the following:
      1. Hold SET
      2. Press middle C (C4)
      3. Press the note 6 SEMITONES DOWN from middle C (F#) If you want to split BELOW middle C (C4) and transpose up so that C4 is C6, you’d:
      1. Hold SET 2. Press middle C (C4)
      3. Press the note 2 SEMITONES DOWN from middle C (A#)
      You may need to experiment a bit to figure this out, but it does give you the ability to set your split point, split direction and transposition very quickly.

      Thank you
      • Aug 30
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