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183,454 posts
  • New
    Newcomer - Level 1

    Dears, I'm a singer / synth player. I've been performing live for the past 2 years and unfortunately there are many venues without a proper voice/guitar (mic or floor) monitor, which might lead to a bad performance.

    I don't seem to be able to find the VoiceSolo FX150 or the Singthing at any store. What am I missing? are they discontinued or are there new products? would you recommend me any other product? 

    Thank you so much!

    0 8
      PedroRodrigues Hi SUNESIS, thank you for your post, please ponder that neither the TC Helicon VoiceSolo FX 150 or the SINGTHING are discontinued or even in End of Life. I would suggest that you follow the link below and contact some of our Partners and Resellers to request information on availability. I hope this helps. Thank you
      • Oct 2
  • New
    Newcomer - Level 1

    I would like to know where I can get a replacement speaker for a tc voicelive fx150 monitor. It's a 6.5" speaker. 

    0 5
  • New
    Newcomer - Level 1

    The mic input on the VSM 300 peaks out and distorts no matter where the volume is set on the monitor. The line input works fine and is clean and clear sounding. The problem is therefore in the mic section only. A tech told me the op-amp might be bad for the mic input. Any suggestions or thoughts would be helpful. The tech won't work on it as they aren't a Helicon service center. Are parts available?

    0 9
    • Ghpoe01
      PedroRodrigues Hi Ghpoe01, thank you for your post, considering what you have reported, I would first suggest confirming that the XLR input cables being used are in good condition and that the fuse located on the back is in good conditions.
      220-240 VAC ~60 Hz 1.2A Fuse: T1.25AL 250V
      120 VAC ~60 Hz 2A Fuse: T2AL 250V
      100 VAC ~50/60Hz 2A Fuse T2AL 250V
      Please test if reducing the input gain helps, I would also suggest performing adjustments on the LOW and HI EQ controls a.
      It is important to take under consideration that the VSM 300 XT offers 150 watts into 4 ohms, with 200 watts peak, with a distortion: 0.5% @ 150W; 10% @ 200W and a frequency response: 75 Hz–20 kHz.
      If you have confirmed all the steps above and you have established that unit is outside the distortion values described above this may indicate that the unit is not operating as it should and must be inspected.
      With this in mind I would suggest contacting one of our Certified Service Centres to request assistance for your unit.
      To access our network of Certified Service Centres, please following the link below:
      Our Certified Service Centres will be able to provide you any information on any level of the repair process including Spare Parts availability
      I hope this helps
      Thank you
      • Aug 3
  • New
    Newcomer - Level 1

    Hi there, I need a replacement power cable for the TC-Helicon VoiceSolo FX150 150W 6.5 inch 2-way Personal Monitor. Does anyone know the name of the male connection type, or how to find an adapter that would work? A band member lost the power cable (drummers, eh!!?) and the company tells me that power cable is discontinued, which renders this thing useless until I find a solution. Thanks so much!

    0 9
    • Jwjonesblues123
      NicJonesMT Hi there.
      If you click support at the top of the page and submit a parts ticket a member of the team should be able to advise you further.
      Alternatively you can contact one of our service partners who should be able to assist (See following link).

      Alternatively if you find another power supply with the same specifications it should successfully power the FX150. You can find the power specifications in the user manual.
      • Jul 26
  • New
    Newcomer - Level 1

    I have an old model.  I need the vocal input POT.  A schematic or parts list would help, along with a source for the parts.

    Thanbk you in advance!

    0 11
  • New
    Newcomer - Level 1


    Looking for a good small mixer match for my VL3X. I'm running mono with just acoustic guitar and vocals direct into my QSC K12 powered speaker but want more control over volume.

    Here's my issue. I can't seem to open up my QSC's sensitivity(volume)control beyond the 8'Oclock position(so two notches) and even that is a bit loud for small space practice. At 7'Oclock (or the first notch) there is no signal.

    I'm wondering if a mixer will allow me to open up the speaker a bit more (most recommendations for best response QSC setting is around the 12 O'clock position) ,but also have more control to level the volume down without the signal disappearing.

    Could a mixer resolve this?

    Also small mixer preference is very subjective,but any suggestions for a good match for my VL3X?

    I love my the possibilities and tone the VL3X has opened up for my set but I hesitate to practice because I don't want to blow the windows out.

     In retrospect,now that the venues have gotten smaller,the K10 might have been a better match but I'm way past that point now.

    Cheers to anyone who might have some thoughts! 

    0 7
    • brynnerhead1
      kiskadar69 If the "SETUP" / "Output Tab" / "XLR Output Level" parameter is set to "Line Level", set it to "Mic Level".
      • Apr 16
    • brynnerhead1
      Paul_Vannatto Ahh... the other way around. If it is too loud at 8 O'clock position, the speaker input is set to mic level. Change that to line level.
      • Apr 17
  • New
    Newcomer - Level 1

    Hi. The power connection in my FX-150 isn't working properly. After plugging the adapter cord into the FX-150, I have to wiggle it around to get a connection, and even when i finally do, it often cuts out suddenly. I took it today to an audio technician to see if he could replace the internal connection thingy or just macgyver a solution, maybe hard-wiring it so I can plug it straight into the wall. However, it's not clear how to open the back of the unit to get access to the electrical power connection.

    Could you please tell me how to open up the back of the unit? Also, is it possible to buy a part for this problem? I tried to create a Support ticket but the web page was down. Thank you. 

    0 20
    • Jeffiner
      NicJonesMT Hi Jeffiner. The Ticket system is now back up and running. So you can submit a spares or technical support ticket if needed.
      Unfortunately we do not provide any assistance for self service repairs. All repairs need to be handled by our authorised service partners otherwise you will invalidate any outstanding warranty.

      Please submit a technical support or parts ticket and we can then advise you further.
      • Apr 6
  • New
    Newcomer - Level 1

    The power connector on my FX150 has broken and needs replacing. It looks like it's not manufactured any more, and it's out of warranty. Is it possible to buy the connector, or will I need to cannibalise something? 

    Also, is there a replacement unit for the FX150? I really like it and wanted a second, or something that does the same job. 

    1 12
    • MagicMattBlues
      WilliamR Hello Matt, Please click on the support link above and create a tech support ticket and someone will get in touch with you about ordering this power supply for you. As far as the FX150 goes, we don't have an updated version of the fx150 at the moment.
      • Mar 29
    • MagicMattBlues
      Mtthiede70 Looking for a replacement foot switch for my harmony singer 2 pedal.
      • Mar 30
    • MagicMattBlues
      Jwjonesblues123 I need a replacement power cable as well. How did you find one? Cheers!
      • Jul 25
  • New
    Newcomer - Level 1

    The Bose L1 compact has anti feed back circuitry when placed behind the microphone. And when not going through my TC Helicon VLT, I have no feed back issues. But when I go through my TC H VLT I get a high pitch feed back.
    Not sure what I can do to EQ that out. Any suggestions?

    0 24
    • Wilbil
      NicJonesMT Hi Willbi.
      Could you please click support at the top of the page and scroll down to the technical support option.
      We would need some more information on exactly how you are setting your full system up, the type of Mic you are using and you exact mic settings on the VLT.
      • Mar 21
  • New
    Newcomer - Level 1

    Hi, I'm trying to incorporate the VoiceLive Play into my set up with the Bose Tower L1 using the Bose ToneMatch T1.

    In bigger clubs where I need volume I'm having a ton of trouble with feeback, Long sustain on Guitar, and less than desireable Vocal Quality. Is anyone using this combination of equipment successfully?

    My music partner plays a Tele through his own amp and we run from it through the T1 as well.

    looks like this.

    Me: guitar, vocals through VoiceLive Play. Vocal - Senheiser e935 to T1 channel 1; guitar out to T1 channel 3

    Lead: guitar goes through his amp then master out to the T1 channel 4; Vocal - SHURE 58 to T1 channel 2

    Any suggestions will me majorly appreciated.

    I should mention, I haven't updated firmware since purchasing. It intimidates me!

    0 31
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