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196,268 members
66,829 posts
  • New
    2020-11-23

    Hi 

    I have this setup for singing:

    However the a Helicon Perform-V does not click on the microphone stand, its to thick (>12 mm)

    Can anybody advice me on a separate stand, a pole, on which i could attach my perform-v?

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    0 13
  • New
    2020-11-20

    I have recently purchased a Perform VG and have been loving it. However my last gig was ruined by it producing a VERY loud buzz through the amp (when I connected the mic and guitar directly to the amp they were fine but, of course, I lost the vocal harmonies). The TAB button was illuminated (a function I have never used) and I could not get it to turn off. Even after a factory reset it is still illuminated. Doea anyone have any suggestions? I hope that it does not mean that the unit is faulty as I bought it from the USA and I am in New Zealand!! Thanks for any help with this. Rex

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    0 6
    • Rex Graveley
      Pedro Rodrigues Hi Rex Can you please confirm that to reset the unit back to factory settings, press and hold the Vocal Echo and Harmony buttons while powering up?
      I presume that you are setting up the unit as per image below

      Please confirm that the cables that you are using are in good conditions and you are using the original PSU without any adaptors.
      As last point please note that using guitar THRU will mute all guitar sounds in Perform-VG. Chords will still be detected for NaturalPlay harmony, but the intent is to connect to other pedals/amps instead of hearing guitar from VG. If you change the guitar level via the MIX button while the THRU is connected, the guitar signal will become available again via both THRU and MIC OUT, should you want a dry signal for guitar in addition to the mixed vocal/guitar output. To re-mute the guitar in the MIC OUT, plug and re-plug the THRU or GUITAR IN.
      I hope this helps.
      • Nov 20
      • Perform VG producing loud hum in amp
        Rex Graveley Hi Pedro, Yes, I did the factory reset as per the manual. The connections were made as in your picture (and they have worked beautifully like that up to now) with the instrument plugged into the Guitar socket. The cables were good and worked fine with no buzz when I connected them directly to the amp. I was using the original PSU.
        • Nov 20
      • Perform VG producing loud hum in amp
        Rex Graveley The Tap button seems to have become permanently activated somehow.
        • 1
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        • Nov 20
      • Perform VG producing loud hum in amp
        Pedro Rodrigues Have you tried to perform a FW update via Voice Support? Please proceed and perform the update
        • 12 hours ago
  • New
    2020-11-19

    Hi All

    I have bought two VL3X - One for lead voice, rhytm guitar, backing tracks and detect harmony and the second one for lead guitar and choir voices. I need the first one to detect harmony and send that information into second one. What connection to use ?  When i try MIDI, it does not work.

    In one of his YouTube videos, Tom Lang shows exactly the case I need - first VL3 connected into an acoustic guitar detects harmony and sends this information to another VL3 connected into a lead guitar. But it does not describe HOW the both VL3s are connected.

     

    Which way is the best ? MIDI ? Guitar thru-> AUX ? Monitor ?

    Has anyone tried it yet?

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    0 10
    • Pavel Silhavy
      Pedro Rodrigues Hi Pavel, please be aware that I did not find the video that you are referring to, never the less if you are using one computer for both Voice Live 3 Extreme, that will not be possible as both units, when connected, will create conflicts when accessing VOICE SUPPORT and on the audio preferences on Windows. If you use two different computer you will have the issue of sync both units, and also the issue of overconversion as the signal will be converted on the fist unit and then again on the second one. Can you send the link for the video that you mentioned?
      • Nov 20
      • Connect two VL3X - "harmony transport from one to another  one"
        Pavel Silhavy Hi Petro. I dont use comp. I need connect both vl3x between them. One as master (send harmony information) and slave (receive harmony information).
        • 1
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        • Nov 20
      • Connect two VL3X - "harmony transport from one to another  one"
        Pedro Rodrigues Hi Pavel, as I mention above that will not be possible as both units, when connected, will create conflicts when accessing VOICE SUPPORT and on the audio preferences on Windows. If you use two different computer you will have the issue of sync both units, and also the issue of overconversion as the signal will be converted on the fist unit and then again on the second one.
        • Nov 20
    • Pavel Silhavy
      Pet Gerbil Either, have one guitar as the master pitch reference and split it's signal so it drives both VL3's pitch detection.(one lead goes to each VL3.) Or, have a keyboard/synth send the MIDI chords to both units via a dual midi thru box. The VL3 can't send any MIDI (I don't think) information other than patch change commands. Or, Maybe you could pipe the output of the first VL3 into the "Aux In" of the second VL3 and tell the second one to use the Aux for its pitch detection ? ( I'd like to press "Enter" here to stop this post from becoming a"Wall of text" but experience has told me that "Enter" means "Post reply straight away!!!!" on this website. So...maybe it's Shift+Enter??? )

      Ooooh it is! well look at that!! anyway where was I ?

      Are two people using the VL3's ie. you and someone else ?
      • Nov 20
      • Connect two VL3X - "harmony transport from one to another  one"
        Pet Gerbil DAMMIT!!! Forgot about the "Enter" thing....

        Or, have the chords panned to one side on a backing track and feed that into the Aux in of 2nd unit.
        Or There's the "Room sense" option, which will listen through it's inbuilt mic and take it's pitch information from that.
        Or, you could program the pitch for each song.
        • 1
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        • Nov 20
  • New
    2020-11-19

    Hi anyone know the current draw of the VL touch 2 or is anyone using the Cioks 7 to power one with success ?Thanks Ronny

     

    0 7
    • Ronny Hughes
      Nigel Turner Hi Ronny, this depends on the country that you live in, but the max power consumption specified in the Quick Start Guide for the unit is less than 14 Watts so you will have to use this in your calculation. Therefore if you are in the USA, it will be 14/110= 0.13 Amps, or UK 14/240= 0.06 Amps.
      • Nov 19
    • Ronny Hughes
      Ronny Hughes Hi nigel in the UK, they normally have a higher milliamp draw at startup that's what i need to know . thanks
      • Nov 21
  • New
    2020-11-18

    Hi

    I've just bought a voicelive extreme and had a question about the automation steps in backing track playback.

    For the song living on a prayer, there is a key change at the end of the song. What is the best way to use hardtune for this? Can I use 2 different hardtune presets in one song?

     

    Thanks

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    0 16
    • David Neeley
      Pedro Rodrigues Hi David please be aware that on the VL3X you need to think of the Preset as a “container” for the vocal/guitar effects settings, of the Backing Track and the performance data that you have recorded.
      Accordingly, when you load the Preset, all of these components are loaded too.
      When a Backing Track is associated with a Preset, holding the “Layer” button will enter the Backing Track player, rather than the looper. From the Backing Track player, you can control playback and sequence recording for that Preset.
      When you want the “HardTune” sound, choose the “Pop” style.
      It takes some practice to sing the right way and get the most out of HardTune. Practice sliding and gliding from note to note, in order to emphasize the jumps in pitch provided by the “Pop” setting. After a while, you will be able to enhance the effect as you sing.
      When you are using HardTune with a wedge monitor or in-ear monitors (IEMs), it’s totally normal to hear some “phasing” type sounds as your natural voice interacts with the corrected voice output from VL3X.
      If you would like subtle correction that still respects any key/scale you have set for Harmony, try the “Correct Natural” style.
      To emulate some of the effects used on the Beatles recordings, try the “Gender Bender” style and turn the Gender control down a few clicks to slightly lower the sound of your voice.
      Any time the HardTune effect is active, Global Pitch Correction settings in the Setup menu are temporarily overwritten.
      When the HardTune effect is turned off, any settings from Global Pitch Correction will reactivate.
      For more information please follow the link below to access the page 103 of the VL3X manual that will provide you a more detailed information on this matter.
      https://www.tc-helicon.com/tchelicon/product?modelCode=P0DEG
      I hope this helps
      Thank you
      • Nov 19
      • Voicelive extreme key change in song
        David Neeley Hi Pedro thanks for the reply.
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        • Nov 19
      • Voicelive extreme key change in song
        David Neeley I understand the above. Is it possible to have 2 different pitch correction presets in 1 container?
        • Nov 19
      • Voicelive extreme key change in song
        Pet Gerbil Yep, "Steps" are what you need., I can't precisely remember how you do it, But you set the preset how you want, Save it,then copy it to a new preset. Change just the hardtune setting on the new preset.save that.(making sure to remember what preset number it is.) Then go back to your original preset and create a step,when you do this you tell it what preset to fill the "step" slot with. (2nd preset) It's a way of having multiple presets in one preset. When you press the step button it will cycle between the steps. (It doesn't jump to the new preset,which is what i thought it did at first, It copies the contents into the first preset.) You can have multiple "steps"
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        • Nov 19
    • David Neeley
      David Neeley Hi Pet, sounds good I'll give it a try. Thanks
      • Nov 20
  • New
    2020-11-17

    I need a (U.S.) AC adapter for my TC Helicon Voice Live 2...can't seem to get an answer from anyone at Music Tribe.  I've submitted three requests for help via support tickets on this site as well as contacting TC-Helicon and Music Tribe via Facebook...nobody answers or seems to care.

    And I can't seem to find a matching one (amps, inout, output, etc.) anywhere.

    Any help or suggestions would be appreciated.

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    0 18
    • George Byrne
      William Reichling Hello George, Allana has emailed you today about the case you submitted. CAS-158852-B1F8M9
      • Nov 17
      • AC Adapter (U.S.) TC Helicon Voice Live 2
        George Byrne Are you referring to her email dated Nov 12th (five days ago) requesting additional information to which I replied on Nov 13 (four days ago)? I sent the information she requested and still have not been told how to order the part. Can someone please just tell me how to do that?
        • Nov 17
    • George Byrne
      William Reichling Nov 17 2020 09:31:10 GMT-0800 (Pacific Standard Time)
      My apologies George,
      I did not get notification of your response.
      Please see attached proforma invoice #1200056894

      Please advise the best time to call for payment.

      Once payment is submitted, the order will be processed and shipped.
      Thank you.

      Kind Regards,

      Allana Suliman
      Availability Logistics Parts Specialist | MUSIC Tribe
      • Nov 18
    • George Byrne
      George Byrne I just replied to Allana ([email protected]) with my phone number to place the order...hopefully this works...she said that she did not get my first response yet she responded to it...hopefully I'll hear from her so I can finally (after 10 days) place this order.
      • Nov 18
  • New
    2020-11-17

    Yesterday I was update new effects in via Voicelive-software, using USB connection...it works like allways but then suddenly none buttons dont answer anymore...none. So I take power cable out and wait a bit, put it back ...all lights just flash 1sec and then just creen stay shine in blue light and nothing else...no text in it and all buttons no signal lights. I wait over night and do it again...same result. How can I put it back in factory setup?

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    0 8
  • New
    2020-11-17

    I'm at a stalemate with my decision of what voicelive processes to get.

    Now I have actually 3 in mind

    VL2

    VL3X

    VL Rack

     

    There is an extra choir effect on the VL3X but the digital out on the VL2 & VL Rack means I can us my Audient Nero converters when using the device to monitor giving me better detail and feedback.

     

    Am I losing much if I get either the VL2 or VL Rack over the VL3X?

     

    I will be using this for studio use and do not need the loops as such because I can do that in Ableton.

    Maybe I can get a choir effect separately also ?

     

    Having the digital put means I can get a spidf corx to optical converter to also feed a Goxlr so I can stream music creation with less analog conversation.

    Or should I go with the VL3X and have another interface with digital outs for mixing and mastering?

    Having the digital outs kinda makes it simpler and then easier to do everything in one place.

     

    Anyone know why they did away with the digital ins and outs?

     

    Orrrrrr..... does anyone know if a new VL Rack is coming out in the near future?

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    0 5
    • Liam Hebden
      Pedro Rodrigues Hi Liam, thank you for your contact, for your description I would suggest the Voice Live 3 Extreme but please have in to consideration that none of these unit will allows a multitrack interaction via USB, all the units that you mentioned allow via USB a stereo signal integration . It is also important to consider that will not be possible to integrate any of these unit with another A/D/C as this will generate oversample and other issue that that will cause signal degradation among other problems. In relation to your last question please be aware that at this moment we cannot make any comments in relations to any new releases and we advise all customers to keep an eye on our social media of any updates. Thank you
      • Nov 17
    • Liam Hebden
      Liam Hebden huummm then my best bet is to spend less, go with a perform-vk and get another interface for the mixing and mastering stages.
      • Nov 17
    • Liam Hebden
      Liam Hebden I did want to try to keep it all to one unit, and the factor of the digital going strait in to the goxlr would mean the best possible audio translation when streaming and creating YouTube videos... I've not had a issue with the DAC before, I always make sure everything matches, but again there is no word clock and that makes a bug difference... I will have to rethink, but maybe I end up with the VoiceLive Rack... can you tell me if there is any difference in effects quality pre DAC with in comparison with the voicelive 3 extreme? apart from looping is the only thing I am losing is the choir effect? or again, have the effects themselves been upgraded in the version 3 of the voicelive series?
      • Nov 17
      • VL2 or VL3X? I want the digital in and out, but also want the extra effects
        Pedro Rodrigues Hi Liam please allow me to clarify that what I referred above is that is important to consider that will not be possible to integrate any of these unit with another A/D/C as this will generate oversample and other issue that that will cause signal degradation among other problems. I resume you cant use a VL3 X and a GOXLR connected to the same computer or on the same signal flow as both transform the analogue signal in digital and that will create the issues mentioned above. Please be aware that regarding the D/A/C (DIGITAL TO ANALOGUE CONVERSION) the chip used for this process is similar on both units, so there is no substantial different and effectively the VL3X offers more tools than the Voice Live Rack. Thank you
        • Nov 18
  • New
    2020-11-15

    Hi, I am getting noice sound while using my TC Helicon Voice Live 3 Extreme. Will you plz suggest what can I do to avoid noice...

    0 9
    • VBS Murali
      Pedro Rodrigues Hi VBS, for this matter please try the following:
      Locate the headphone jack on the back of the VoiceLive 3 device.
      Find something small and thin that will fit inside the headphone jack.
      A jeweler’s screwdriver works well, a paperclip may be too thin and won’t work as well.
      There is a switch inside the headphone jack that needs to be pushed in at the same time the power switch is engaged. Push the screwdriver into the headphone jack until you can feel the switch push in and out. If you are having trouble finding the switch, try angling the screwdriver slightly so it is higher inside than outside.
      Once the switch has been located, push it in while powering up the VoiceLive 3. If you see the below screen, then you have successfully reached the maintenance mode.
      If the steps stated above, do not resolve this matter I would suggest following the link below to submit a assistance request so we can help you with more tools on this matter.
      https://community.musictribe.com/pages/create-new-ticket?type=Technical%20Support
      Thank you
      • Nov 16
  • New
    2020-11-08

    Dear users,

    I'm having trouble to apply backing tracks to individual presets. I imported 20 tracks to my VL3. All of these tracks shows up in all my presets after switching Backing Track On. 

    Is that possible to assign, let's say tracks 1, 2, 3 to Preset 15, tracks 4, 5, 6 to Preset 16? If yes, how can we do that?

    BG,

    Alex.

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    0 10
    • Alexsandro Meireles
      Leah from Music Tribe Hello Alexsandro,

      The VL3X backing tracklist will always be available in its entirety on all presets. You will not be able to minimize the tracklist selections per preset. A good workaround would be to duplicate the presets you need then change the backing track per duplicate. This way, when you switch, you'll have the same preset settings with a different track.

      Hope this helps. Thanks!
      • Nov 9
      • Backing track to individual presets in Voicelive 3 Extreme
        Alexsandro Meireles Hi Leah! Thanks for the idea. Yeah. It seems to be the only way. As I have about 30 songs , I think maybe it's better to roll the songs up/down to play the songs. I'd have to do anyway to change the presets.
        • Nov 9
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