Statistics

234,014 members
109,621 posts
  • jthiesen1169
    Newcomer - Level 1
    2020-10-23

    I have a couple of questions for any vocalists or studios using the TC Helicon Voicelive Rack. 

    If you switch effect presets while singing, will it briefly cut off the vocal signal while switching from preset to preset? 

    I'm currently using a Lexicon MX400 for live performances that's being controlled via USB from a Mac and triggered from Digital Performer for preset changes.  Some of our songs require a preset change during the song for longer delays/reverbs.  I have also programmed a "dry patch" for speaking to the audience between songs.  However, when these preset changes happen, the MX400 briefly cuts the vocal signal off, creating a "hiccup" of sorts.  If I don't time it right when I speak before or after a song or place the preset change at the perfect time during a song, a brief muting of the vocals can be heard when the preset changes.

    I'm looking for a new vocal effects unit with rich vocal sounds, robust features, and a multitude effects that can be layered. From what I've researched and heard samples of online, the TC Helicon Voicleive Rack unit is exactly what I'm looking for as long as this cutting off of the vocal signal issue doesn't happen between preset changes. 

    It would also be optimal to switch presets with the TC via USB like I am now with the MX400.  I'm not 100% sure if that's possible either, so if anyone's doing it that way, please let me know.  

    Thanks in advance,

    Jason.

    read more...
    0 32
  • ronny
    Contributor - Level 2
    2020-10-21

    Hi does the voicelive touch 2 output midi as in patch change ?

    Thanks Ronny

    0 38
    • ronny
      PedroRodrigues Hi,Ronny if you are referring to Program Change, where the program change number will be affiliated with a particular type of patch, for full MIDI descriptions please follow the link below
      https://www.tc-helicon.com/tchelicon/product?modelCode=P0CMG
      • October 22, 2020
    • ronny
      ronny Hi
      • October 22, 2020
    • ronny
      ronny hi i meant will VoiceLive touch 2 tell my helix to change a patch over midi or is the midi din on the back just midi in? Thanks Ronny
      • October 22, 2020
    • ronny
      ronny bump
      • November 21, 2020
      • midi
        PedroRodrigues Hi, please be aware that via the MIDI Input, you ca connect the MIDI Out of a keyboard, audio workstation or MIDI sequencer to the MIDI input of the VoiceLive Touch 2 to control harmony and select presets.
        The USB Connector, you can connect VoiceLive Touch 2 to a computer to transferring audio and MIDI signals.
        For more information on please see the full MIDI implementation for this unit
        • November 23, 2020
    • ronny
      ronny So the Din is a 'midi in' thanks
      • November 23, 2020
  • AbdullahSalahuddin
    Newcomer - Level 1
    2020-10-18

    Hi I'm New to digital Recording so please be gental when I don't get the technical terms right, I'm using Reaper as DAW, I bought my VoiceLive Touch 2 on E-bay abouit a year ago, I used it with a Boss RC 505 looper it worked great as an anolog device, now I changed to a DAW all other Devices are 24 bit and the Voicelive Touch2 is only 16 Bit which causes my DAW to pause or slow down for about 10 to 20 second... Using ASIO4ALL v2 to get all devices to work over USB... All Latency setting have not sovled this problem.. I'm using Windows 10 (If that helps)or will have to go back to the Anolog and use a cable which I'm trying to advoid...Does anyone have an Idea ? Thank You

    read more...
    0 29
    • AbdullahSalahuddin
      PedroRodrigues Hi Abdullah please be aware that if you wish to use your VoiceLive Touch 2 as our sound card you will need to use a DAW that can run at 16 bits . The VoiceLive Touch 2 via USB offers a stereo input output using a 16-bit @ 44.1kHz, and 16-bit @ 48kHz sample rate. This means that to set up your unit with a DAW you will need to set it up as a stereo input and use the sample rate mentioned above. Thank you
      • October 19, 2020
  • stephensmiles
    Newcomer - Level 2
    2020-10-15

    Hi.

     

    Ploease could someone respond to my case ref: CAS-144682-T0G1X5 which I opened 10 days ago.  I am trying to locate a spare part.

     

    This is no urgent.

    0 50
    • stephensmiles
      stephensmiles Now urgent
      • October 15, 2020
    • stephensmiles
      john0121 Hi Stephen, I'll have a look at this and make sure someone reaches out today. Apologies for the delay.
      • October 15, 2020
      • Unresolved service case
        stephensmiles Thank you
        • October 15, 2020
      • Unresolved service case
        stephensmiles Hi John. Is the below suggesting that I order a part? Hi. The dial on the top of my unit no longer works. I felt a click and then it worked no more. Are you able to provide a replacement circuit board? I have previously enquired about this on ticket ref CAS-88398-X1W5B1 and was sent a link #googtrans(en|en)" target="_blank" title="https://www.tc-helicon.com/brand/tchelicon/support#googtrans(en|en)">https://www.tc-helicon.com/brand/tchelicon/support#googtrans(en|en) which brought me back here. Please can you help me to source a replacement part Y32-00001-75577----Replaces TC part# 7E34001611 Old MT part # Q09-00001-62920
        • October 15, 2020
    • stephensmiles
      john0121 Hi Stephen, My colleague Dani has picked up on your case and sent you a quote for the requested part. Check your inbox and spam just in case.
      • October 15, 2020
    • stephensmiles
      stephensmiles Thanks John. All sorted now. Much appreciated. I have another question. I'm about to buy a condenser mic, probably a Rode NT1 or Aston Origin. Both require 48v phantom power. Will my Voiceplay live support this?
      • November 4, 2020
  • Heartbeat
    Newcomer - Level 1
    2020-10-10

    My Extreme 3 doesn't recognise a USB stick in the unit, I know it's formatted to FAT32 as I used my keyboard to format the stick. From the manual it's supposed to open up a window to download MP3's. I've put mp3's on the stick and can see them on the stick when I go to the backing track area through the store button, but when I try to download them it says they're being downloaded, and when I go to the backing track area, using the Looper button it says there are no downloads. Most MP3's I have are 44.1Khz so I modified a couple to 48k as the manual says and it still doesn't work. I have just made a 48K, 16 Bit .wav file and sitll have the same problem. I've also tried resetting the unit to factory settings and all that done was remove the settings in the unit but still the same problem. Does anyone else have the same problem and were you able to fix it?

    read more...
    0 29
    • Heartbeat
      PetGerbil Some sticks don't work. Nobody really knows why, There have been suggestions on ways to make them work, but every suggestion I've tried to make a non working one work, hasn't worked. The only thing to do is try a different USB stick. There seems to be no hard and fast rule, some work,some don't. Most do though, I've got a "Sandisk 32G" and a "Toshiba 32G (might be 16G)" That both work if that's any help. :) (When I say they don't work, I mean they're not recognised by my VL3. Dunno about a VL3X.)
      • October 10, 2020
      • TC Helicon Extreme 3 not recognising a USB stick and not storing MP3 or Wave files
        Heartbeat Thanks for your suggestions, I fixed the problem by updating my firmware, it now recognizes the stick but still doesn't go straight to put the MP3's on the VL3X, but at least now I can get them on the machine. I also found a YouTube video on how to put the backing tracks on the VL3X and that helped a lot too. Thanks again
        • October 10, 2020
      • TC Helicon Extreme 3 not recognising a USB stick and not storing MP3 or Wave files
        Heartbeat For those sticks that didn't work did you check they were formatted to FAT32?
        • October 10, 2020
      • TC Helicon Extreme 3 not recognising a USB stick and not storing MP3 or Wave files
        PetGerbil Yep, FAT32. There was a whole thread on the old forum with things to try. I tried 'em all. But it was only one stick that didn't work,so i used a different one. Glad you've sorted it. (as a side suggestion, have you got the files in the ROOT directory of the stick ? as I say, I've only got a VL3 so I don't know about where backing tracks have got to go, but the VL3's loops have to be in a "VL3_loops" folder or they won't be seen.)
        • October 11, 2020
  • sinewave440hz
    Newcomer - Level 1
    2020-10-08

    Is there a way for me to get a 100% wet reverb sound by removing the dry signal? If not, is this something you could take on as a feature request? In my use case it would be ideal to map the dry level and/or wet level to a foot pedal too. Having this on other FX too would be really nice.

    read more...
    0 48
    • sinewave440hz
      PedroRodrigues Hi thank you for your contact, please be aware that the VOICE LIVE 3 EXTREME allows the following output modes as per pictures below
      • October 8, 2020
    • sinewave440hz
      sinewave440hz Thanks, but I have the manual. I'm asking about the signal in all those marked "with FX". Is it possible to completely remove the dry signal for reverb in that signal?
      • October 9, 2020
    • sinewave440hz
      kiskadar69 Set "SETUP / Output / XLR Output Mode" to "Mono". In "Mono" mode, the Left output is the summed mono mix including effects and the Right output is dry. This is useful when a live sound engineer wants to control the balance of wet/dry mix at the mix position. In this case, set "SETUP / INPUT / Lead Mute" to "On" (this removes the dry signal from the summed mono mix).
      • October 11, 2020
    • sinewave440hz
      kiskadar69 If you set VoiceLive 3 to Stereo mode and Lead Mute to On, you must extract the dry signal in some way before VoiceLive 3.
      • October 11, 2020
  • MartyTaylor
    Newcomer - Level 1
    2020-10-06

    I've been using a Perform VG and rely on the overall output level control. Doesn't seem to be a function on the Perform V. Possible as an update?

    0 20
    • MartyTaylor
      leah Hello Martin,

      The Perform-V's output relies on the input level of your source:, the microphone you have attached to your MIC IN. After setting the Gain (Mic Set) properly, as long as you've sung your loudest and your signal is a good, strong level, your should hear your output.

      Since the Perform-V has a MIC OUT, the device outputs in microphone level too. This means that when you connect the Perform-V's output to the next device, it's as if you're connecting just a microphone. Make sure you use the preamp of your mixer or audio interface to amplify the signal for this connection. This will ensure that the signal is loud enough to be heard through your PA or strong enough to be recorded into your recording software.

      In regards to an update, it doesn't seem like the Perform series will be getting updates any time soon. Nevertheless, if you need to run any updates, you can do so using VoiceSupport 2. If an update becomes available, you will find in in VS2.

      I hope this helps. Thanks!
      • October 6, 2020
  • snotice
    Newcomer - Level 1
    2020-10-06

    Which TC Vocal unit has the most advanced and adjustable Harmony section?

    0 29
  • snotice
    Newcomer - Level 1
    2020-10-06

    Hi, I'm not sure which TC vocal processor to buy. I've been looking at the Voicelive Play Acoustic. I must know a few things before ordering it: 

    1. can i adjust the pitch correction to a moderate and mostly transparent level?

    2. can i adjust the EQ (low, mid, high)? ...and the compression (threshold, ratio, etc.)? ...and Reverb level?

    3. Is the Voicelive Acoustic an outdated model compared to any newer TC Helion voice processors? 

    read more...
    0 28
    • snotice
      PedroRodrigues Hi Steve as I mentioned on your comment above I would point out again for the VOICE LIVE 3 EXTREME , please follow the link below to view the overall video about this unit
      https://www.youtube.com/watch?v=6wl9B6Rg5f4" target="_blank"
      • October 6, 2020
    • snotice
      HaloRecordings snotice. I actually bought the PA and returned it due to the lack of output options. You can do all the things you're looking to do. I personally don't like Pitch correction, but you can adjust the amount. Not sure about the EQ and Comp on Vocals, but you can adjust the reverb. I also thinks it's pathetic that TC is telling you to look a pedal that costs $500 more. To be competitive, TC would have to release a new version of the PA in the $300 range. Take a look at the Boss VE-8, very similar for the same money. I can't see TC letting that market go to Boss.
      • Feb 1
  • Veva
    Newcomer - Level 1
    2020-10-05

    where can I buy the power button of the voicelive 3 xtreme?????

    0 29
    • Veva
      KyleJohnson Hi Ana, Kyle here with Music Tribe. To purchase spare parts, please click the Support link at the top of this page and create a Spare Parts ticket.
      • October 5, 2020
    • Veva
      Potapov Can I find out the modification number of this button? To buy from me in Russia, you need to know the number and name of the button.
      • December 13, 2020
      • POWER BUTTON VOICELIVE3 XTREME
        KyleJohnson Our parts team should be able to help you identify the part if you submit a Parts ticket.
        • December 14, 2020
Go to page