I have a new Dell desktop PC. Its running Windows 10 pro. I7-10700. Optiplex 7080 mini tower with Samsung 1tb SSD980.

Intermittent fault where the sound is comparable to portable radio with tiny speaker. There does not seem to be any pattern to when it happens and I can stop it by going to the Behringer ASIO control panel and changing the bit rate to and from 16bit to 24 bit.

The sound reminds me of when two channels are directly in phase with each other.

I have changed USB cables and USB sockets and neither work.

If I plug a bass guitar into an input then it sounds OK so it seems like some kind of internal driver fault

I have tried re-installing the drivers and am using the latest version.

Other programs include

Cubase 11 pro

Native instruments Komplete Kontrol

Maschine

Ableton live 11

Izotope producer pack

The XR18 X-Air-edit (v 1.6) keeps losing connection to my Mac

I'm connected via USB and Ethernet (I'm assuming you need both as it only has ever worked this way).   And I don't need the wifi connection.

It was stable for a while but after upgrading to Big Sur it's been a constant disconnection when no sound is playing.  

Any definitive answer from Behringer on this?  

Hi,

I've had this interface a few weeks. I use it with a 2015 Macbook Air on Big Sur operating system and I'm a bass player. My collaborator sends me a backing track on MP3 which I load as a New Project in GB, I then add bass on a new track and send him just the bass track back. He mixes it. I've done 3 tracks like this.

This week when I came to do this again, I could hear the signal though the Audio interface (AI) when playing along t0 the dwnloaded track, but when I went to record it just flatlined, no signal. The track turned red as it should when recording. My input and output are both to the AI. On the Output select however, on the pop up screen for that (I might be wrong with the tech description) it says "no output controls on this device". I tried restarting the Mac, unplugging and plugging back in the AI, and changed USB port fr it on the Mac. No different. I've spent about four hours on the phone with various friends trying to find a solution, but we've run out of ideas. Any suggestions - it DID work, but now doesn't? Thanks in advance for any help you can offer, I'm not very techy. 

I have installed my new UMC22 successfully and the ASIO4All drivers (which show as USB Audio CODEC) in settings. When plugged into my laptop and with my guitar plugged into the Inst socket the AI works, I can hear my inst through my headphones, but I am unable to record, I am using BandLab or CakeWalk.

Can anyone help me with the setup process for Windows10 please?

Cheers

Hello I've had my U-Phoria UMC 404 HD for about 5yrs and I love it.

Recently I updated the drivers and the unit stopped working.

The the CLIP and SIG lights for inputs 1 and 2 are staying illuminated even through there is nothing connect in the inputs.

My computer no longer recognizes the interface anymore.

Please help with any solutions.

Thanks

Hi 

Im trying to connect my xair xr18 to my mac via ethernet but am having some issues getting it to actually connect. I am going straight from the interface to the computer not an external router. any ideas on how to solve this issue?