Hi all.

just bought a Go Twin to use with an iPad Air Gen 4. I’m trying to find the TC power supply (5v, 2.5A, centre +ve) I can use in Australia. 240vAC, with our weird supply pin layout.

Any Aussie users got a line on where I can get one? I don’t want to roll the dice on a parts-shop power supply that fries the unit AND voids the warranty.

Is it possible to save different profiles, where the levels persist between the different profiles? As in, say the mic level is moved to 75%, and when I move to a different profile, to keep that number. Ideally, I'd only alter the fader setup/lighting, not any of the other options. 

Product: GoXLR
App/Firmware/Dice version info: App:1.3.3.130 Firmaware:1.3.29.81 Dice:1.2.15.77
Summary of Issue: I am using shure sm7b and seems like i am getting a lot of background noise when i speak into my microphone
How long have you had this issue: about a month or so
Steps you have taken to fix your issue: messed around in goxlr setting for the mic, messed with windows setting swapping things around, can't remember everything i've tried. moved the goxlr around. changed power plugs where it was plugged in at. swapped usb plugs. i've unplugged everything besides headphones, usb and power to eliminate as much interference as possible.
Full explanation of your issue: just irritating background static noise. My room is pretty quiet i've turn off everything, AC included and turned my fans down low and it's just constantly picking up this weird weird static type background noise whenever i speak. so gate isn't helpful. seems to be about the same volume as my voice.
How many PC's are in your setup: 2 pc, but problem persists even on single
What Microphone are you using? sm7b Are you using a cloudlifter/dm1? i've tried with and without the cloud lifter, using phantom power with the cloud lifter as needed
What types of headphones are you using: wireless but has a 3.5mm razer blackshark v2
What motherboard are you using: dark hero x570

I have filled in all of the required information on the care ticket regarding my GoXlr and it won't submit. The message that appears underneath the submit button is, "Please Fill Required Field"

Please see attached zip file for screenshots.

Hello, I've just purchased the Go Guitar interface from TC Helicon. I've connected it as the instructions say but cannot hear the guitar as it's recording. I've tried using the Go Record app and Dolby Go. For some reason the signal is not being sent back tomthe headphones. Am I missing something? It's an S10 phone. Thanks in advance

Hi all

Wondering if any is kind enough to help.

Im having issues getting any sound from my blender. I have drivers installed and can see it is connected via the app. Using Win 10 and Ableton 11. Trying to get some Korg Volcas to 'sound' but nothing. In fact since buying it I have only ever been able to use it via headphones.

In truth I dont understand this at all. Struggling with connections for a wide range of kit.

So how does anyone using this kit for ableton and external synths get sound in ableton?

Thanks

Matthew

I really like the GOXLR mini, after trying loads of different pre amps and gates / channel strips for my mic its just about the only thing i found which works for a really great price! however, my set up for it is complex and due to the way its set up i cant use it to its full capacity (for some background i stream on twitch via obs studio), my input chain is as follows: shure s7mb > go xlr mini > pc

this works and is great as an input, my issue stems from output which i personally have two issues with, 

1. i like to keep my own listening volume sepparate from stream volume, with the goxlr this currently isnt possible as far as im aware, if i were to use all the faders and output to stream mix, if i decreased the volume on a single fader, i have no way to compensate for that in obs, this could be fixed by optionally outputting the channels sepparatly as well as a combined "stream mix" , so currently i am only using a single fader to output music only to stream mix, so if the volume is too low for stream, i can increase it in obs without affecting my listening volume.

2. i use a external dac and headphone amp which makes routing output from the goxlr a bit of a pain, currently with the single fader im using, with voicemeter i take the streammix input and output it to my dac > headphone amp > headphones which isnt a great chain, i'd really love to see a feature either in a new go xlr to have lossless clean usb output, or have a software update to output to a specific device or again having seppareted channel outputs would allow me to fully use the faders to control my own volume sepparate from obs' output

other than those personal problems, i really love the goxlr! i think its a fantastic product and in more simple setups works really really well