Hallo from Germany, I would like to use the Perform VK as an Audiointerface with Cubasis. But there in no Input-Signal. Is there a problem with IOS 15? Is there a Firmware update available? Thank you for help
Perform VK USB errors and intermittently disconnects . SOund stops and I have to eiter switch ASIO driver selections in any audio tool I use or unplug and reconnect the USB. Getting IRQ not less or equal to erros TChelicon Root Exe.
THe perform VK wil go as far as crashing my Laptop and must be restarted.
I've replied to my RMA email and everything, started a new ticket to try and get any info on what is happening. It was delivered to the repair place on the 6th and just radio silence, cannot get any answers. My RMA number is 382577
Need Repair...TC-Helicon VSM-300 Does not power up??
Hey, where can I buy the optional DC adapter/power supply for go twin interface? Appreciate any help on this, haven't been successful finding a compatible adapter for it so far...
I unplugged my Goxlr from all cables to clean the desk. When I tried to turn it back on, it didn't work. what can i do to fix this ?
This is not a support request, it's "just" some feedback.
Switching pic related on "silently" with an app or firmware update after it never having been on before was kind of a **** take.
I realize the setting is there for a reason, but where I come from the VOIP or streaming software takes care of that, not the hardware. Which I consider the GoXLR app part of. Great setting to have, very annoying setting to discover the wrong way.
was out of town a few days and when i came back my mini was having issues. had connection issues but it is connecting now. an audible tone is coming through my headphones that gets louder when i speak into microphone. its constant and is can be heard in chat. the tone cuts over my voice. only thing i havent tried is reverting to previous version driver or app. help please!
I have a voicetone direct which I purchased several years ago (new). I have not used it very much and now am playing in a band and need its capabilities on vocals. When I firs plug it in and use it on vocals it works great, then all of a sudden it just stops. The lights stay on the Pitch and On Buton and it appears to be frozen as they cannot turn the unit on or off. I then have to unplug the power and plug it back in. Then everything functions again until the next freeze up. I need help in diagnosing what is causing this problem and how to fix it and appreciate all help.
As per title, the unit itself is only outputting right channel audio through line out. I've confirmed that it's the unit by removing it entirely from my sound output chain. If I just have everything go directly through the sound card I get both right and left channels. But when it goes through the Go XLR Mini first, I only get the right channel. The cables are not at fault (I've tested them with the soundcard and they work properly).
I was hoping to use the Go XLR to handle Console sound, etc., as well as my microphone, but the inability to get left channel out, puts an end to this. Is my unit broken? I bought it in the middle of last year, but have only just tried setting it up for anything other than just the microphone.