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JMJMJM

Newcomer - Level 1

2021-03-02

Using Go Vocal with a gender (3.5mm to Lightning) | Mobile Device Interfaces

Hello, is it possible to use Go Vocal with 3.5mm to Lightning gender for iPhone12 pro and Mac?

I can't find the above information, so it would be appreciated if anyone let me know.

Thanks!

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PedroRodrigues Hi JMJMJM please consider that the Go Vocal must be connected directly using the 1/8" TRS jack, the usage of any adaptor may create issues . []
- Tue at 12:35 AM
- JMJMJM Noted with many thanks! []
  
  Wed at 10:53 PM

New

PinTwister

Newcomer - Level 1

2021-02-07

powered speakers | Mobile Device Interfaces

Just purchased the go guitar pro and it works flawlessly on my windows 10 setup. I use my headphones and the sound is wonderful. I just don't like being tethered by another cable, so I was wondering if I can use powered speakers through the headphone jack for stereo output, or do I need to go through the thru/fx monitor mono output port.

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KyleJohnson Hello, Kyle here with Music Tribe. Definitely, as long as you have the correct cables/adapters to connect out of the headphone port, you can connect to any powered speaker(s). []
- Feb 7
PinTwister Thanks [] Thanks
- Feb 7

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TimRudd

Newcomer - Level 1

2021-02-04

Go guitar | Mobile Device Interfaces

Hi, could anyone tell me where I can get the guitar rack app from for android, can't find it anywhere so can't use my new go guitar I've looked on Google play and it's not there. ?

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PedroRodrigues Hi TimRudd please follow the link below to access the app for your unit https://play.google.com/store/search?q=go%20guitar%20tc%20helicon&c=apps&hl=en Thank you []
- Feb 5
- TimRudd I have followed the link and its not there?? here is a screen shot of what I get: []
  
  Feb 5
- TimRudd Has guitar rack been renamed?? []
  
  Feb 5
- WilliamR Hello Tim, Sorry for any confusion but there are a lot of fake sites online that claim to have Guitar rack for Android. These links are fake, Guitar rack is only available for iOS. However, the go guitar is compatible with most guitar sim apps, and there are many free ones for android. []
  
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  Feb 5
- TimRudd Ah OK, must admit its very disappointing. Not at all made clear in the you tube videos by TC-Helicon, which leads us to believe the apps used are compatible with android. I have managed to borrow an IOS device to try out the app and yet again found that only go-guitar pro is fully supported again not mentioned in any advertising. I must admit I feel very let down, conned even, had I known I would have looked elsewhere for a product. Will defiantly be commenting on the miss-leading adverts. []
  
  Feb 12

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Mattysimon

Newcomer - Level 1

2021-02-03

Go Guitar | Mobile Device Interfaces

Cannot hear through headphones when recording. Spoke with someone called Chris who was very helpful but advice didn't work. My tablet and phone has now automatically updated to the Huawei stuff as opposed to android/Google and I blame Donald Trump. Any advice on how I can get the Go Guitar interface working or is it as I expect. Redundant on my Huawei phone and tablet?

Thanks in complete desperation

Simon

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PedroRodrigues Hi Mattysimon, please confirm if the App for the Go Guitar runs on your phone by confirming the system requirements present on the App description I will below the specification for your unit so you can confirm the implementation. Thank you []
- Feb 4
- Mattysimon I've done all this. Still doesn't work. []
  
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  Feb 4
- PedroRodrigues Hi Mattysimon please consider that this unit works with iOS and Android can you please test with one of these Operating Systems to check if the unit operates []
  
  Feb 5
- Mattysimon Yes it works as I've recorded through a J4T app which works but can only use an acoustic as cannot hear throu []
  
  Feb 5
- Mattysimon Sorry didn't finish - can hear through interface when playing back but cannot hear anything when recording. []
  
  Feb 5
Mattysimon If this doesn't work on Go Guitar headphone input using the Huawei phone would it be worth buying another android tablet []
- Feb 8
- PedroRodrigues Mattysimon please be aware that the unit work in IOS and Android but the Guitar Rack App only works in iOS, but effectively you have a few free App's available that offer the similar tools. []
  
  Feb 9

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Mattysimon

Newcomer - Level 1

2021-02-01

Go Guitar | Mobile Device Interfaces

I've started using the go guitar interface and with a guitar recording app and the headphones only work during playback and not when I'm recording

What am I doing wrong?

Thanks

Simon

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ChrisEdwards1 Hi MattySimon, would it be possible to provide any additional information on the make/model of the phone being used and what OS it's running along with the name of the app?

Thanks in advance. []
- Feb 1
- Mattysimon Hi Chris [] Hi Chris
  
  Feb 2
- Mattysimon Hi Chris. I think that may be the problem. Although I have an Android phone and use Google play, with is fine, the phone is a Huawei. []
  
  Feb 2
- ChrisEdwards1 Hi Mattysimon, can you confirm the recording app you are using please? []
  
  Feb 2
- Mattysimon Hi. I'm using the J4T app from Google Play which is a 4 track recorder []
  
  Feb 2
- ChrisEdwards1 Thanks for confirming Mattysimon, upon looking into the app further it would appear the issue is caused due to limitations within the app itself. The app does not support live monitoring/record monitoring meaning it will not playback any audio while you are recording anything, if you want this feature i would recommend trying one of the apps mentioned within the below article:
  
  https://community.musictribe.com/pages/kba?articleId=b4229386-2d85-ea11-a811-000d3a085914&brand=TC%20Helicon
  
  I hope this helps. []
  
  Feb 2

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teomankinhyas

Contributor - Level 1

2020-11-21

Go guitar | Mobile Device Interfaces

Whats the difference between goguitar and goguitar pro

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PedroRodrigues Hi, Teomankinhyas thank you for your contact, please be aware that the GO GUITAR PRO offers a USB 2.0 connection and A/D CONVERSION 24 -bit @ 48 khz and the GO GUITAR does not and the impedance on the GO GUITAR PRO is 1MΩ and the GO GUITAR is 400 kΩ.
Besides these differences the units are exactly the same in any way.
I hope this helps []
- November 23, 2020

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teomankinhyas

Contributor - Level 1

2020-11-21

Go guitar | Mobile Device Interfaces

İ m play acoustic user since 3 yrs İ love it. Excellent gig killer.???Now wanna get either go guitar n vocal.but i only have android devices .why no good app compatible with Helicon on Android

Ör shall i have to move to iOS ??

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PedroRodrigues Hi Teomankinhyas, please be aware that the GO GUITAR is a mobile interface directed for Guitar for your iOS, Android, Mac or PC mobile device. Just connect your electric or bass guitar into GO GUITAR along with your favorite pair of headphones. This is to allow the user to jam or record literally anywhere you can fit yourself and your guitar.
Please consider that you must use the latest iOS, Android phones/tablets devices to use the App correctly and with no issues as on both Google Play and Apple Store only make available the latest versions.
Thank you []
- December 16, 2020

New

JMJMJM

Newcomer - Level 1

2020-11-18

Compatibility of Go Vocal (TC-Helicon) | Mobile Device Interfaces

I am considering to buy Go Vocal recently, and I have a plan to use it with my PC as well.

There is a description of the compatibility of Go Vocal like "Record quality audio directly to your iOS*, Android*, Mac* and PC devices" on the official product page.

But I found a comment on the knowledge base of musictribe community as follows;

Q : Can I plug it in to my PC/laptop?

A :

No, the Go Vocal is designed to be used with Android phones and devices only, it is not compatible with PC/laptops.

If you wish to interface with your PC/laptop we would recommend something from the Behringer U-Phoria range of IO solutions.

Keywords: Go Vocal, GO-VOCAL, compatibility

Which information is correct?? Is there anyone who can let me know?

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PedroRodrigues Hi, JM the GO VOCAL was developed to interface with the TC Helicon mobile Apps and record audio directly to your iOS, Android, devices, for more information please follow the link below:
https://www.tc-helicon.com/tchelicon/product?modelCode=P0DP6 []
- November 18, 2020
- JMJMJM Thank you for your reply.
  I found a description "Record quality audio directly to your iOS*, Android*, Mac* and PC devices" exactly on the official product page('Product features' section) that you let me know.
  
  If Go Vocal is not compatible with PC, Mac, please kindly update the description to prevent confusion. Thanks! []
  
  November 18, 2020

bugrakuran

Newcomer - Level 1

2020-10-14

TC HELICON GO GUITAR | Mobile Device Interfaces

Hello. How can I set up TC HELICON GO GUITAR in my PC? Because I have bought it according to its written product info in the website.

Sincrely Yours

Bugra KURAN

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leah Hi @bugrakuran ,

In order to use your Go Guitar with your PC, your computer would need a TRRS connection. This looks like a normal 3.5mm headphone jack but can transmit both the microphone (to record) and left/right audio (to playback) signals to and from your device.

If you don't have a computer with this type of connection, most modern mobile devices have this capability.

I hope this helps. Thanks!
- October 14, 2020
- bugrakuran Thank you very much for your help. []
  
  October 14, 2020

Thcoolest

Newcomer - Level 1

2020-09-18

Go guitar pro replacement lightning cable | Mobile Device Interfaces

Hello, I have logged a support request looking for a replacement Mini USB to lightning cable for the go guitar pro. They gave me the part number, Q71-00002-27890, but I cannot find where to buy this from. Logging another support request asking where to purchase this just resulted in providing the same part number, with no solution on where to buy it. Does anyone know where I can look to find this? Google turned up nothing, and It seems mini USB to lighting is a hard cable to find, and I'm not even sure if they use standard pinouts or not. Any help is appreciated!

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Nigel67 Hi, can you give me the two case numbers and I will take a look s to why we didn't supply you with pricing and availability for the part. I am really not sure why we would have given you the part number and no other information. Many thanks. []
- September 17, 2020
Thcoolest Hi, the case numbers are CAS-139394-X4K5H9 and CAS-138262-P6N1S8 []
- September 18, 2020
- Nigel67 Hi, I have checked your cases. They are still with the spares team. The part numbers were added by a colleague to make it easy for the team to quote you. I have asked them to get back to you today, Monday latest. []
  
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  September 18, 2020

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