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126,734 posts
  • debitspread
    Newcomer - Level 1
    2020-07-28

    I'm thinking about the purchase of a Behringer UMC202HD Audio Interface.

    To your knowledge, is this product suitable for use with Jamkazam?

    I have reviewed comments about this unit on the Jamkazam Forum, and I note that some people have had problems with latency.

    Can you tell me if the drivers have been updated to accomodate the requirements for interaction with Jamkazam?

    Thank you for any guidance you might have.

     

    Steve Kobb

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    • debitspread
      RexBeckett When used with the latest driver, the UMC HD interfaces have good (low) latency. I would recommend the UMC204HD over the UMC202HD as the built-in monitor mixer is a big advantage for live streaming.
      • July 28, 2020
      • The UMC202HD Interface: OK for Jamkazam?
        debitspread Thanks, Rex. I appreciate your guidance.
        • July 28, 2020
    • debitspread
      debitspread Rex: I have looked around the internet, and every retailer says that the UMC204HD is on backorder. Can you tell me when this product will be shipped out for distribution to your market in the USA?
      • July 29, 2020
      • The UMC202HD Interface: OK for Jamkazam?
        RexBeckett Sorry, Steve, I'm not a Music Tribe employee. Check if the UMC404HD is easier to find. It may cost a few dollars more but the additional two inputs may come in handy at some point.
        • July 29, 2020
    • debitspread
      debitspread Thanks, Rex. I just bought a UMC204HD from Guitar Center. It's on back order, but they say it will ship on August 13th. Can't wait!
      • July 29, 2020
  • Belfegor
    Newcomer - Level 2
    2020-07-28

    Hi!

    I have been using the U-Phoria for almost 2 years now and I have never encountered this problem before. I used it on thursday last week and the playback was working fine. Then I went away for the weekend and when I came home and started my computer I had no sound from the output anymore. I have tried everything I can think of. Is there anyone out there who can help me? I am in desperate need of a working playback!

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  • jonthebass
    Newcomer - Level 1
    2020-07-28

    I've just purchased a Behringer  U-Phoria interface. I am trying to register the product. It just wont let me. Weird. Any suggestions?

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    • jonthebass
      RexBeckett Missing or invalid fields in your profile can cause errors when submitting Care tickets. A blank Title field has been found to cause errors. Check all fields in your profile and the Care form are correct.
      • July 28, 2020
  • SAMYSUPER14
    Newcomer - Level 1
    2020-07-26

    I installed the newest drivers for my um2 audio interface, but after that i could not use my microphone, i've seen other people have the same problem as me  but i have not found any solution, i've already tried changin from 4400khz to 4800khz, and also un-installing the old drivers, even  all drivers and installing them again, but nothing, i cannot use my mic, please help me.

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    • SAMYSUPER14
      RexBeckett The UM2 does not require a special driver for Windows 10. If you installed an old driver intended for Windows XP, it may prevent Windows installing the UM2 using the default USB Audio Codec drivers. Removing the erroneous drivers is not always easy. This site gives comprehensive instructions for complete removal of drivers from Windows 10.

      Another approach would be to restore Windows to a point before you first installed the bad driver.
      • July 26, 2020
  • andreanrobert
    Newcomer - Level 1
    2020-07-25

    Hi all,

     

    Can i ask you something? 

    I installed BEHRINGER WDM AUDIO 2.8.40, and theres so many problems in that drivers. Can i restore my USB Audio CODEC? Please help me, theres too many problems, like my microphone isn't working. I need your insight. Thankyou!

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    • andreanrobert
      SAMYSUPER14 i´m having the same problem with you, have you found any solution?
      • July 25, 2020
      • BEHRINGER WDM AUDIO PROBLEM
        andreanrobert Not yet. I really stressed about the drivers. That is a scam driver.
        • July 27, 2020
    • andreanrobert
      RexBeckett There have been many reports of problems caused by this old driver. Simple uninstallation of the driver may not fix the problem. This site gives comprehensive instructions for complete removal of drivers from Windows 10.
      • July 26, 2020
      • BEHRINGER WDM AUDIO PROBLEM
        andreanrobert i don't think it's working. Any other ideas? The problem is maybe the USB WDM AUDIO Driver got stuck in the audio interface. I need to remove the driver and install the USB Audio CODEC, but i didn't find the solution until now. Thank you!
        • July 27, 2020
  • sheepguy
    Newcomer - Level 1
    2020-07-24

    Is anyone having trouble with the FCA1616 USB interface under Mac OS X 10.14.6?  I have to repeatedly cycle the power, it seems to lose communication with the Mac fairly often.

    I've checked to see if there's a driver update, but I don't see any Mac drivers.  I'm guessing that means they aren't needed.

    If anyone knows of a fix, or at least a way to reset without cycling power (since it means unplugging the power cable), please let me know.

     

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  • AkgBigSmash
    Newcomer - Level 1
    2020-07-21

    The U-phoria UMC 1820 does not work with output. The speakers and headphones have very little sound with the volume all the way up. Please help fix this

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    • AkgBigSmash
      RexBeckett Is this happening when monitoring the inputs, playing back or both? What type of PC/OS are you using? Which audio software do you use?
      • July 22, 2020
  • brees531
    Contributor - Level 3
    2020-07-21

    The Tribe came through for me last time, so I'm back again with a lot more knowledge, but still getting stumped by this one! We are testing some gear for a new studio and have the X32 LIVE SD recording card on loan. We installed the card into our X32 to try for some live shows, but we are separately working on a big recording project using Logic Pro X--so I of course have scenes for both so I could toggle between the functions. I thought this would work, but I'm at a loss.

    When I loaded my REC scene to playback a new song for mixing, I get absolutely nothing for audio output. I can see the signal in Logic, and can't find any configuration on the X32 that sends this signal to my monitor controller. I didn't change any routing on the X32 from the way it previously worked. Our speaker/amp configuration is the same. I don't know 100% if it's a problem with routing or with the X32 LIVE card, or maybe I wrongly believed it would still interface the same as the X-USB card did? I'm uploading the scene we used previously that WORKED with the X-USB card--all I had to do was load the scene and turn up the knobs.

    For reference, I'd been tracking 16 ch into Logic Pro X from the X32, then assigning certain instruments/groups in Logic back through the X32 for use with PowerPlay pods for multi-person recording, which is why the P16s are in use in the Card Output assignments. I thought I was starting to really get a grasp of routing this machine, but I can't even get this to output to my studio monitor controller for mixing. VERY frustrating and humbling.

    Thanks in advance for any advice and assistance on this one! It's late here, so I'm giving up for the night. I'll check back tomorrow and hopefully one of you amazing folks can step up and help me out with this monster!


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    • brees531
      GaryHiggins Hello Brittany, I don't think your scene showed up correctly, try using drop box or similar to send a link to it. One big drawback with this new forum is the inability to attach scenes, it's unfortunate. It's probably a setting for the X-live card. Either with the record/playback/auto settings for sd or the main usb/sd setting period. I tried to attach a picture of where to look, for some reason i can't do it at the moment. I will try later.
      • July 21, 2020
      • Routing X32/DN32 with P16s
        GaryHiggins Looks like this worked....anyway...I would guess first, the top left setting being at sd and not usb, or just the opposite. If not it could be the channel routing settings for record/playback or auto below it. I believe the setting there applies to both the usb and sd recorder. The routing is different there depending on how it is set up
        • July 21, 2020
      • Routing X32/DN32 with P16s
        GaryHiggins Depending on which setting below, the routing has to be set for each. Then when you choose Automatic in the above pic, the routing changes when you hit record or play.
        • July 21, 2020
      • Routing X32/DN32 with P16s
        brees531 Thank you for looking into this a bit--I didn't realize the scene wouldn't share like I have done previously. I'm excited to jump into this again later today to test this out and see if that's where my settings are off from your suggested screen shots. I'm using the X32 Rack, so I'm not sure my screens look quite the same--I hope I can find these settings and apply the right switches. Thank you!
        • July 21, 2020
      • Routing X32/DN32 with P16s
        Paul_Vannatto If you are using the X32 Rack front panel to setup your scenes and routing, I would strongly recommend using the X32-Edit app instead, since it is so much easier to do and much easier to see what you are doing. I do a lot of scene preparation for events (before the Covid-19 shutdown) and use X32-Edit (and/or M32-Edit). Using the front panel would be brutally hard IMO.
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        • July 21, 2020
      • Routing X32/DN32 with P16s
        GaryHiggins Those screen shots are from X/M32-Edit, and I totally agree with Paul, way too difficult to do without this program.
        • July 21, 2020
    • brees531
      RolandoF_García Hello Every body, Iam having a problem with X18 Air. The USB port dont work. I cant work with interface.
      • July 21, 2020
      • Routing X32/DN32 with P16s
        Paul_Vannatto This has nothing to do with this thread (X32/DN32 with P16). Please start a new thread with much more details that you are providing
        • July 21, 2020
  • redmotion
    Newcomer - Level 1
    2020-07-19
    I'd like to buy some Headphones for mixing and headphones I've been looking at seem to vary from 50-250 ohms. I have a UMC404HD but the manual doesn't state what ohms/impedance it can supply with and without the power supply. Can someone confirm if I can get proper performance from a 250 ohm impedance headphones from the 404HD with it plugged into the mains? Thanks.
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    0 1,940
    • redmotion
      RexBeckett The UMC404HD headphone output has a relatively low maximum voltage (+3dBu). The output impedance is 20 Ohms. The most suitable headphones would have an impedance of 20-60 Ohms and a sensitivity of at least 98dB (reference 1mW).
      • July 19, 2020
    • redmotion
      ThomasAlexander You could also use a headphone amp. Behringer has some that are both good and affordable. Although, some of Behringer's products are now more difficult to find in this covid world.
      • July 28, 2020
  • Thommo1968
    Newcomer - Level 1
    2020-07-19
    Hi My sinking to my microphone have dropped out and I can’t sink it It’s a ultralink ulm300usb Any suggestions Thanks
    0 42
    • Thommo1968
      RexBeckett This could be caused by low mic batteries or operating close to other equipment using the 2.4GHz band. If it doesn't work with new batteries and away from other wireless/Wifi equipment, you should open a Care ticket as follows:

      At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Technical Support. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • July 19, 2020
    • Thommo1968
      Thommo1968 Thanks for your help
      • July 19, 2020
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