Hey folks,

I've been dealing with an issue with my GoXLR Mini for several weeks now and have not been able to find a discussion or solution regarding anything similar.

For context, I bought my GoXLR Mini in March of 2021 and have had 0 issues with it until recently. As for the issue, every time I boot my PC, the faders on the interface do not work until I unplug the device and plug it back in. Upon booting, my audio and mic work, but the faders do not when moved. The LEDs under the faders don't even change. The only temporary fix I've found is to unplug the device and plug it back in. Other fixes I have tried (that did not work) include restarting my PC, restarting the app, and changing device/mic profiles. There has been no obvious firmware/software updates prior to the problem. I engaged the TC Helicon Gaming Discord for support but never recieved a response.

Any suggestions for a fix would be greatly appreciated!

Thank You!

Hello,

I switch between speakers and headphones frequently. My speakers are the Logitech G560 speakers that use USB to control and change different settings with the speakers that you wouldn't be able to through basic AUX.

With the GoXLR software, sending different applications to different virtual inputs and outputs, such as Spotify to the GoXLR Music output within windows; if I were to swap to my speakers from headphones I will not hear anything due to Spotify still being routed to the GoXLR.

Would the only way to use the GoXLR with my particular setup be connecting my speakers to the GoXLR via AUX and lose the other functionality of the speakers, or having to manually change the routing of applications in Windows everytime I swap outputs from GoXLR to another device? Is there anyway I can still use USB speakers properly?

Greetings.

From the TC-HELICON site, I clicked on the product registration link and was taken to the MUSICTRIBE site.

The MUSICTRIBE page I landed on had a field for product registration, but that field didn't seem to accept any text.

Can someone from TC-HELICON please clarify how product registration works?

Thanks.

Best Wishes,

Prodos
Melbourne, Australia

Hi all,

I'm new here and had a small question I was hoping someone might be able to help with: I have the TC Helicon Go Solo interface and it works great with my iOS devices but when I try to connect it to my PC nothing happens.

It wasn't provided with a mini USB to USB cord (I bought it new and while it came with other cables, no USB cord in there) so I tried using other mini USB to USB cords I had lying around from other music gear and still no luck.

Has anyone tried using theirs with a PC, if so, what did you use to connect it to your PC?

Thanks!

HI,
I am planning to buy a TC-Helicon GO XLR MINI.
I read it has a USB2 connection, but my new laptop will only have USB3 contacts.

As an example my webcam doesn't work in USB3 ports (only USB2), therefore
I wonder if there are any safe ways to get USB2 stuff to work on USB3?
And mainly that GO XLR MINI will work on modern laptops?

I have sent my VOICELIVE 3 EXTREME device to Thermal Relief Design for repairment at the beginning of March (2022) after music tribe sent me the instruction and case number for repairment. But now, the repairment has not been done. I sent couple of email to TRD, they replied that they are waiting for the part. Anyone has experienced the similar issue? What is the solution for me? Wait? I have already waited for almost 3 months.