I accidentally plugged my UMC404HD to a 9V, 1.3A AC adapter (Harman Pro PS0913B-230). After I realised my fault, I switched the power source to USB. But my device not detected on my computer. The device shows Input 1 Clip & Midi In and Out indicator lamp turned on constantly (visualization in the picture below). Please help, what can i do to fix it?

P.S. I already submit a care ticket, but somehow. It already marked as 'problem solved' without any reply. Is that normal?

Greetings.

From the TC-HELICON site, I clicked on the product registration link and was taken to the MUSICTRIBE site.

The MUSICTRIBE page I landed on had a field for product registration, but that field didn't seem to accept any text.

Can someone from TC-HELICON please clarify how product registration works?

Thanks.

Best Wishes,

Prodos
Melbourne, Australia

Hi, I'm using a Behringer UMC1820 interface with my Windows 11 laptop. I have a spare audio interface (Saffire Pro 40) that I would like to connect as an ADAT slave to the Behringer interface to get 8 more channels. I connected a Toslink cable from ADAT IN in the Behringer to the ADAT OUT in the Saffire Pro 40 interface. I can see ADAT channels in my laptop using the UMC Control Panel, but I can't hear any signal from the ADAT inputs.

Thanks, Daniel

I got Behringer UMC 22 from Amazon Egypt in Jan26 from non official seller , so Days past and here we go now, I discovered that I can get tracktion premium 2021 edition for free then I applied to the process and they say to me my 90 day warranty passed and I don't know what to do but I am really frustrated, I am not buying it from official store there is no official store, what can I do?!! And I bought it in Jan 2022 so I don't know why this 90 day warranty hinders me from getting my activation code

I have an audio player program that can be set to play back through different sound cards so two (or actually 3) feeds can be sent separately to an audio mixer.  What I would like to do is use a single audio interface to accomplish this same thing.  Does anybody know of a product that can do this?

Hi All,
It might be user error, but I cannot get the rear Line Output jacks to output any sounds at all. I have GarageBand multitrack files as a DAW test for pre-recorded. I cannot get any audio from those jacks to another mixer input. I tried the jacks half inserted as well with no change. I also ran a mic into input 3 (which works otherwise) to see if that converted analog signal would do as the manual says and send it to the corresponding output. Nothing. If anyone can tell me how to get these to work, I would be so grateful. 

Jimijames

Hi all,

I'm new here and had a small question I was hoping someone might be able to help with: I have the TC Helicon Go Solo interface and it works great with my iOS devices but when I try to connect it to my PC nothing happens.

It wasn't provided with a mini USB to USB cord (I bought it new and while it came with other cables, no USB cord in there) so I tried using other mini USB to USB cords I had lying around from other music gear and still no luck.

Has anyone tried using theirs with a PC, if so, what did you use to connect it to your PC?

Thanks!

Hi.

I've been looking far and wide but I can't find much information about UMC202HD headphone jack input.

I've been using it for years and I'm quite happy with it, but now I want to buy beyerdynamic DT990 250Ω (or at least 80Ω) and I'm not quite sure if the interface can handle those and provide satisfactory volume.