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294,528 members
177,633 posts
  • New
    ereides
    Newcomer - Level 1
    2021-03-03

    Hello people!

    I have a UMC404HD and I have a simple question.

    In the back of the device we have 4 RCA playback outputs connectors denominated as folllows:

    A: 1L and 2R

    B: 3L and 4R

    When I connect the A outputs to my speackers I can ear perfectly the sound transmited trough USB, but when I try to do the same thing using the B outputs the sound is not present at all.

    Some one can explain why this is happening? may be it is some malfunction in the device?

    Thank you all and have a nice day :)

     

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    0 50
  • New
    ARadistis
    Newcomer - Level 1
    2021-03-03

    Hi there people, 

    Just found this forum and I was wondering if someone can stir me in the right direction. 

    I just bought and registered the Uphoria  UMC 202HD but have not received any redemption code for the Tracktion software that supposedly comes with registration?!

     

    Can anyone help me (no it's not in spam either).

     

    Thank you

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    0 100
    • ARadistis
      KyleJohnson Hello, Kyle here with Music Tribe. We will look into your registration and someone will be in contact with you.
      • March 3, 2021
      • Product Registration and Redemption code!
        ARadistis Thank you for reaching out! I'll be looking forward to your reply :-)
        • March 3, 2021
      • Product Registration and Redemption code!
        KyleJohnson I took a look but I could not find your registration, could you please resubmit your registration?
        • March 3, 2021
      • Product Registration and Redemption code!
        ARadistis I have already today actually - could you confirm, (I uploaded proof of purchase and everything else that was asked in the process). Please let me know!
        • March 8, 2021
      • Product Registration and Redemption code!
        ARadistis This is the ticket no. that shows in my Registered product: CAS-429615-L0P5D3 and it shows as 'Complete'!
        • March 8, 2021
  • New
    elliotmvaughan
    Newcomer - Level 1
    2021-03-02

    This may be a stupid question, but I'm wondering why there are no Inserts on this unit when the smaller 404 has them? I wanna hook up the new SSL fusion but right now I'm using a bit of a workaround.

    Pro Tools see inserts when I have the UMC 1820 plugged in, so what am I missing here?

    Any help would be great!

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    0 245
    • elliotmvaughan
      RexBeckett Hi Elliot, it is probably a matter of available panel space. To add eight insert sockets, they would need to lose some of the other functions - or increase the case to 2U.
      • March 2, 2021
      • UMC 1820 Inserts?
        elliotmvaughan Doesn't really need to be 8. Just 2/4 like the smaller units.

        The weird thing for me is that Pro Tools sees 8 inserts, but that could just be a quirk of the software.
        • March 2, 2021
    • elliotmvaughan
      PedroRodrigues Hi elliotmvaughan, please allow me to clarify that the UMC 1820 and the UMC 404 HD do not offer any inserts on the classic notion of this tool based on the fact that none of these units allows adding external line level devices into the signal flow between the microphone preamplifier and the mix bus, the inserts that you have available on the UMC 404 HD are more to input signal form external devices that effectively work as a classic insert.
      • March 3, 2021
  • New
    jlanton1242
    Newcomer - Level 1
    2021-02-27

    I can control volume via the app for my instruments, as well as for my DAW, but when I play music from my Mac it is insanely loud and I'm unable to control via the faders, neither the individual channels nor the main fader.  I'm really new to this so any help is greatly appreciated 

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    0 50
    • jlanton1242
      RexBeckett Hi there, this is probably a routing issue. If you route the USB playback directly to the outputs, there will be no level controls. If you route the USB playback through the Aux (17/18) channel, the fader can be used to control the level.

      If you need help with the routing, save and upload your current scene to a file share site (e.g. Google Drive) and post a shareing link.
      • February 27, 2021
      • Volume unbelievably loud when coming from Mac through xr18 to monitors
        jlanton1242 Thank you so much, can you describe how to route the usb playback through the Aux 17/18 channel? Also whenever I want to hear what’s coming from the Mac, whether it’s daw or music I have to go in and switch from monitor to usb 1 and 2. Is there a way to configure so that sound from everywhere (guitar, Mac/daw) come through the monitors together? I have a lot of backing tracks I like to play along with. My xr18 is brand new so it’s at factory settings other than using channels 5,6 for my Kemper and 1,2 for UsB. Thanks again
        • February 27, 2021
      • Volume unbelievably loud when coming from Mac through xr18 to monitors
        RexBeckett Using XAir-Edit, open the In/Out -> USB Returns tab and click on the USB 1-2 to Aux button. Now USB 1/2 playback will come through the Aux channel so you can mix it with other inputs and hear it through the monitors.
        • 1
        • ·
        • February 28, 2021
      • Volume unbelievably loud when coming from Mac through xr18 to monitors
        jlanton1242 That worked brother. Thanks!
        • 1
        • ·
        • March 1, 2021
  • New
    Senne3
    Newcomer - Level 1
    2021-02-27

    Hi,

    I've bought the UMC204 and connected my monitors with the main outs and that didn't work for me.

    When i whent to the sound preferences on my laptop, i couldn't choose the main outputs, only the playback output 1-2 and 3-4.

    picture below.

    I've seen an installation video of the umc204 on youtube, and the person in the video could choose 'umc204' as the speakeroutput

    This is the video: https://www.youtube.com/watch?v=DABJYUNY2jw

    I have sound when i select output 1-2. But i don't think its the way it should. And i want the volume knop of the main outs to work. And infortunatly, I'm also having trouble with 'amplitube' since i bought this interface.

     

     

     

     

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    0 262
    • Senne3
      RexBeckett Hi Senne3, the UMC204HD has four USB playback channels. These are sent, without any switching or level control, to the four Playback outputs. USB playback 1/2 is also fed through the monitor mixer to the Main outputs. The output level is controlled by the Main Out control and the mix of plackback/inputs is set with the Mix control. To hear only playback, turn Mix fully clockwise.

      The attached block diagram may help you to understand the signal routing.
      • February 27, 2021
    • Senne3
      Senne3 Thanks RexBeckett, It's working. I've noticed now that 'Amplitube' is making everything confusing. When i restart my laptop, and turn the mix-knop to the right like you said, and connect the monitors to main out, everything works fine. But then when i open 'Amplitube', my sound stops. If i was playing a song in spotify, it stops when i open 'amplitube'. But now i know the problem is something with amplitube, and the UMC204 works fine.
      • February 27, 2021
      • UMC204 HD No sound with Main out, only with playback output
        RexBeckett There can be problems having two apps trying to use the same audio interface - especially if they are using different sample-rates. You may be able to get around this by using a software audio mixer to mix the sources and send the result to the interface. e.g. VoiceMeeter.
        • February 27, 2021
  • New
    pilipella
    Newcomer - Level 2
    2021-02-26

    hello everybody,

    I'm using an external small mixer to control few instruments, in a sort of submix,

    which goes into inputs number 7/8, and I'm struggling to get a perfect balance between the two input channels

    using the pots on the front. so, it may sound a dumb question but, is there a way to link two mono ins so to control them as a stereo one? I mean using one pot to set the level for both channels or something in that way?

    any kind of advice (hardware, software, workaround ideas) would be much appreciated :)

     

    thanks in advance!

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    0 61
    • pilipella
      Nigel67 Hi pilipella, I am sorry, but there is no setting on the unit that will do what you require. The unit does not have a pan pot or stereo link option which is what you are after.
      • February 26, 2021
  • New
    Erdem
    Newcomer - Level 1
    2021-02-25

    Hello Everyone!
    I am trying to control my XR18 with BCR2000.

    I used 2 midi din cables between them, and i made it.
    So far, I could make the bidirectional connection with volume fader, channel pan and mute. I used BCD2000's learn button for mapping.

    But when i try to change channel gain or any eq parameters or solo button, XR18 didn't send amy midi signals. And I can not make midi learn with BCD2000. 

    When i check "USB-DIN Pass Thru", it didn't work. Also I cannot contol faders when I check that.

    Does anybody know why XR18 is not making any midi signal when changing eq settings?
    Thanks !


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    0 145
    • Erdem
      Paul_Vannatto That is because there are no midi commands (cc or pc) for the EQ, gain or solo. The only other option is the Sysex text string (see page 32 of the X-Air User Manual). Since EQ and gain control are variable in nature (ie a range of values), the sysex method would be impractical. Only the Solo (off/on) could practically use the sysex text string method. To generate this hex string, use the SysexOscGen app (found here https://sourceforge.net/projects/sysexoscgen/ ).
      • February 25, 2021
    • Erdem
      RexBeckett Hello Erdem, Midi implementation on the XR18 is quite limited. Only basic fader, pan and mute are supported. See XAir Midi chart: https://behringerwiki.musictribe.com/index.php?title=8._MIDI

      The USB-DIN Pass Thru option makes the XR18 act as a USB/Midi interface. This mode disables the normal Midi operation.
      • February 25, 2021
  • New
    ado58
    Newcomer - Level 1
    2021-02-24

    I can hear the instrument in CH2 through headphones but very soft once recorded. XLR CH1 is perfect.

    0 46
  • New
    elvisbass
    Newcomer - Level 2
    2021-02-23

    I use garageband on Mac book air 2018 with Big Sur and record with a behringer UMC204 HD sound card.
    As long as I use audio tracks no Problem, as soon as I insert midi tracks the Mac conflicts with the sound card and the sample rate freezes at 44.1 KHz. There is no way to get it to 48KHz. Result the tracks all skip and it is impossible to continue recording. As soon as you unplug the sound card, listening becomes ok.
    Is the Behringer not compatible with Mac? When I use midi files that fit on the sound card, everything falls apart.
    It seems that garageband has no problems, according to Apple service. Behringer is uncontactable.
    The card drivers are not found on the behringer site as I use the Mac IAC driver? If I buy another card like focusrite Apple assures me no Problem. Then it is the Behringer card that is not eligible. Thank you

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    0 90
    • elvisbass
      ChrisEdwards1 Hi elvisbass, the UMC range of interfaces is a USB class compliant device and will work with MAC's straight out of the box with its core audio system so no additional drivers are required. I would recommend if not yet done so submitting a technical support ticket so that further information can be gathered.

      To do this go to support at the top of the page and scroll to Technical Support.
      • February 23, 2021
    • elvisbass
      elvisbass Help me please if possible. File MiDi are problem at sample rate 44,1 kHz. Thanks
      • February 24, 2021
    • elvisbass
      elvisbass Driver Behringer from 2016......
      • February 24, 2021
  • New
    GeorgeAukerman
    Contributor - Level 2
    2021-02-22

    Does anyone have any idea when the Klark Teknik KT Madi are going to become available. I am in dire need of one, and there are none to be found!!

    0 91
    • GeorgeAukerman
      Nigel67 Hi George, I am sorry, but we do not have visibility of when product will be arriving in your country of residence. Please contact your local distributor and they should be able to find out for you.
      • February 22, 2021
    • GeorgeAukerman
      DavidKnighton Hello George,
      Have you checked for Behringer X-Madi? It's basically the same card as Klark Teknik DN32 Madi. The main difference is going to be price point and warranty. https://www.behringer.com/behringer/product?modelCode=P0AZQ
      • February 23, 2021
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