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128,038 posts
  • New
    InVrtd
    Newcomer - Level 1
    2021-08-03

    I have filled in all of the required information on the care ticket regarding my GoXlr and it won't submit. The message that appears underneath the submit button is, "Please Fill Required Field"

    Please see attached zip file for screenshots.




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    0 39
    • InVrtd
      Nigel67 Hi InVrtd, our Community Team have advised that this issue is now fixed. Please could you try and submit your ticket again. We are very sorry for the inconvenience caused. Can you let me know either way please. Many thanks
      • Aug 3
  • New
    alexbreugelmans
    Newcomer - Level 1
    2021-07-23

    Hello

    I want to use The GoXLR as a unit to get my mic in, but how do I connect this to my audio interface (used for Ableton) (interface = Steinberg UR28M but could be another one).

    Greetings

    Alex

    0 34
    • alexbreugelmans
      WilliamR Hello Alex, William from musictribe here. The Goxlr is an interface itself and will not work as a standalone mixer. It needs to run with the goxlr app to route the signal properly. You can use the go xlr itself to record into your DAW. You need to set up the routing properly within the go XLR app to record in your DAW. If you require specific details on how to do this, feel free to click on the support link above and create a tech support ticket, and one of our specialists can get in touch with you.
      • Jul 23
  • New
    omarnft
    Newcomer - Level 1
    2021-07-18

    We bought from your compagny this divise ULTRA ZONE ZMX2600  unfortunately last day it was stopped no output program was radiated  when i reach the transmitter site i found the said product off  i tested it it sglow for 2mn after that is shutdown please advise what we can do i trace the fault ifound that the -15v is not fixed and going to zero  we remove the connections inside the problem remain the problem ia the frontal board 

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    0 37
    • omarnft
      NicJonesMT Please click submit at the top of the page and submit a Service request case and the team will be able to advise you further.
      Just to make you aware, we do not provide any information or support for self service repairs and are not liable for any damage or injury that may occur as a result.
      • Jul 18
    • omarnft
      omarnft i did not found the submit
      • Jul 19