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  • New
    Newcomer - Level 1

    Hi there,

    I'm looking for an overlay to use on my XTouch running Cakewalk by Bandlab. I can see in this video that there used to be such overlay in this forum, in a thread called "X Touch and Sonar" by Marius Bowitz, posted on 11-25-2015, but now is nowhere to be found. Any idea where to get such file? Unfortunately the design in this link doesn't match the functions for Cakewalk as it advertises.

    Any thoughts?

    Thanks in advance and greetings from Chile!

    0 0
  • New
    Newcomer - Level 1

    I have an XTouch Compact in MC mode with Logic Pro X on Monterey OS running thru Rosetta. Whenever I touch a fader on the XTouch Compact, either the instrument plugin or the FX plugin will pop open on my monitor. How do I stop this from happening??? I know there's a preference in Logic that let's you turn off Touching fader selects track, but I don't want it turned off. I want to be able to have track selection follow whichever fader I touch, but I don't need to open up the instrument plugin every time either. Please tell me this is possible to do, otherwise a HUGE flaw. Does this occur with the regular XTouch or Xtouch one as well?

    0 13
    • thomearl
      NicJonesMT Hi Thomearl.
      Can you please click support at the top of the page and submit a technical support ticket. Please ensure you provide a detailed description of your setup and software option and we will then be able to assist you further.
      • May 8
  • New
    Contributor - Level 1

    Where can I find a list of my registered Behringer products?

    0 16
  • New
    Newcomer - Level 1



    I bought x-touch to control my Dlive DM0. Dlive is connected to Xtouch on MIDI DIN. Intouch is on firmware 1.22.  I use translator in order to convert MIDI information from one device to another one. My X touch is setup to Ctrl Mode.

    I need to write into the scribbe strip.

    I have ASCII letters coming form my dlive and I want to send with sysex the information to xtouch.

    I saw some sysex message on internet to no one works. 

    Could you give me some sample to send text to x touch please ?


    the code already tested is : 

    //header F0 00 00 66 58

    //Channel 20 to 27

    //color 01 to 07 and 41-47

    //ASCII letters we want

    //end F7

    message sent for test

    F0 00 00 66 58 20 05 0D 43 68 20 31 00 00 00 F7

    Others questions :

    Do you have some advanced documentation on MIDI message we can use for X touch ?

    Is it possibel to setup some button as toggle. Example if click on mute, stay light red click again remove light ? Because it is the same note send.

    Thanks for your help.


    0 7
    • PatriceCognet
      NicJonesMT Hi Patrice
      If you send the following it should turn scribble strip 4 blue (Top line inverted) With Hello World on the display.

      F0 00 20 32 15 4C 03 16 68 65 6c 6c 6f 00 00 77 6f 72 6c 64 00 00 F7

      You can then use this to work backwards to and create your own string.
      If you click support at the top of the page, you can then submit a tech support ticket. If you request the X-Touch MIDI implementation we can send this over (I can't upload onto this post at the moment).
      • Apr 18
  • New
    Newcomer - Level 1

    just took delivery of a new X-Touch ... successfully updated firmware to 1.22 

    however the unit shows no LEDs on and no buttons responsive ... only the ring around the jogwheel and the empy scribble strips are illuminated ... all channel faders revert to -inf if moved

    is this unit faulty?

    0 8
    • Scaper7
      ChrisEdwards1 Hi Scaper7, upon looking at the image it looks like your unit may have gone into into MIDICTL mode after performing the update, in this instance you will need to change the operation mode back to MC.
      To do this hold the SELECT button on CH1 while powering up the device, use the encoders to select the correct operating mode.
      • Apr 15
    • Scaper7

      Thanks Chris. Unfortunately this doesn't seem to be the issue. Unit remains the same in all modes.

      Should LEDs come on on power up?

      • Apr 16
    • Scaper7
      DaveMorrison What DAW are you connected to? The DAW is responsible for lighting LEDs, scribble strips, and controlling faders. This what my X-Touch looks like until I load a project. Which interface are you using to connect to your DAW (USB, MIDI DIN, or Network)? My first X-Touch had a bad network port, but the MIDI and USB interfaces were fine.
      • Apr 17
  • New
    Contributor - Level 2

    What is happening with Service Requests in the US? I have seen several posts recently where Service Requests are not being updated.

    My own situation is that I have an X-Touch Extender than needs repair. I placed the original request on 3/28 (CAS-582953-P5W8X8) and had an email response on 4/1. I replied with the requested information, but since then, nothing, dispite sending several email replies and additional posts in the Community.

    Please can someone at MusicGroup look into my and other outstanding Service Requests?

    0 8
    • MikeJorden
      PedroRodrigues Hi MikeJorden, thank you for your post, I have requested our Service Department to provide updates on your case number CAS-582953-P5W8X8. They will reply via the case. Thank you
      • Apr 17
  • New
    Newcomer - Level 1

    Is it possible to have the select buttons on the X-touch select channels on the Xair edit app? and the same in reverse when you mouse to another channel on the Xair app, couldnt the select button on X-touch light up on the approproiate channel?


    0 4
  • New
    Newcomer - Level 1

    Don't shoot the noob, but i recently added an XTouch-One to my setup. i run Reaper and the unit works fine I'm able to do everything I want with it however, The issue is when i play a track the audio coming out of my monitors is not in sync with the curser. i have to reboot my interface then it's fine for a a pass or two. if i stop to do any editing it goes out of sync. When it is working, the audio will randomly start to crackle and distort. I lowered the buffer rate from 512 to 256 didn't help. Maybe it should go lower to 128 not sure. 

    By the way this all goes away when i unhook the XTouch. I have no audio issues whatsoever unless i hook up the controller. 

    I have a windows system with 32gb of ram and my interface is a Tascam US-1641 I know its an older unit but it always worked with no problems. 

    Any sugestions would greatly be appreciated

    0 13
    • jguitarz13
      NicJonesMT Hi Jguitarz13.
      I've not heard of this happening before.
      Would it be possible for you to submit a tech support ticket? Please click support at the top of the page and then scroll down to the Tech support option.
      If you coould provide as much information on your setup as possible this would be extremely helpful (For example, all devices being used, USB ports (2.0/3.0), tested with a different machine, tested with a blank project with just a click, Changed project settings (Buffer and sample rate)).
      • Apr 6
  • New
    Newcomer - Level 1

    Hallo weet iemand waar ik 

     Lcd-scherm Voor Behringer DDX3216 Mixer Display

    kan aankopen 

    Groeten Rudy VS Belgie

    0 7
    • Globentroter01
      Dale_M If you are inquiring about spare parts please go to the Support tab above and select a Parts ticket for the team to advise.
      • Apr 5
  • New
    Newcomer - Level 1

    I bought an XR-18 and X-Touch which were delivered today.  I noticed that the right-hand digit of the timecode display is missing the middle bar, so for example an 8 effectively shows as a 0.  I doubt there is much that I can do and will be contacting the seller tomorrow to start the return process and get it swapped over.  Obviously not a major problem, but I wondered if this was a common fault?

    The image below demonstrates the problem - the number on the right should be a 6.

    0 3
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