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241,176 members
117,426 posts
  • New
    ColinG
    Newcomer - Level 1
    2021-07-26

    I am not sure what I am doing wrong here.

    I have perused the manual and watched YouTube videos. However: with the Loop light blinking green, I set myself up with a few chords/notes to record then hit the 'Loop' button.  What happens then is the first note/chord just echoes back at me, then the next...and the next... until the whole thing is a cumulative mess!

    Of course, all I want to do is hear what I am playing; then hit the button again and hear it all back as I played it. It is as if I am playing into an echo efffects pedal?

    I hope all that made sense and you are now rolling your eyes as I have made a very obvious error.

    Thanks.

    Colin.

     

     

     

     

    read more...
    0 0
  • New
    marvinholdman
    Contributor - Level 1
    2021-07-26

    I have one of the first TC Helicon Play Acoustic you could get in the USA. So new, in fact, they didn't even label the buttons correctly! That said, it hit the ground running with me and has made this working musician thousands of dollars. I've loved it's simplicity (I ditchted the mixing board for it!). I don't use nearly all the features. In fact, I only use it to route and sweeten me and my guitar. It has been a workhorse and has never let me down. Lately though, towards the end of the night, I swear it starts adding a bit of far off background vocals to the signal. At first, I thought it was patrons singing along, then I notice no one is singing. I've had a few folks ask me about it and frankly I am a bit puzzled. See, I don't use any of the harmony capabilities of this unit. Just straight up guitar, with some body rez and a little reverb on the voice. That is all. So... I wondered if anyone else has ever noticed any mysterious "voices" in the output of their Acoustic Play? It is very subtle. Just enough to make me question my sanity. Anyone?

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    0 0
  • New
    marvinholdman
    Contributor - Level 1
    2021-07-26

    I have one of the first TC Helicon Play Acoustic you could get in the USA. So new, in fact, they didn't even label the buttons correctly! That said, it hit the ground running with me and has made this working musician thousands of dollars. I've loved it's simplicity (I ditchted the mixing board for it!). I don't use nearly all the features. In fact, I only use it to route and sweeten me and my guitar. It has been a workhorse and has never let me down. Lately though, towards the end of the night, I swear it starts adding a bit of far off background vocals to the signal. At first, I thought it was patrons singing along, then I notice no one is singing. I've had a few folks ask me about it and frankly I am a bit puzzled. See, I don't use any of the harmony capabilities of this unit. Just straight up guitar, with some body rez and a little reverb on the voice. That is all. So... I wondered if anyone else has ever noticed any mysterious "voices" in the output of their Acoustic Play? It is very subtle. Just enough to make me question my sanity. Anyone?

    read more...
    0 1
  • New
    attackaudio
    Newcomer - Level 1
    2021-07-26

    Hello!
    We have been trying contact with Coolaudio by e-mail, and have received no response.

    Could you please check incoming e-mails from "[email protected]" ? 

    E-mails have been sent to address "[email protected] " 

    Eagerly awaiting for a reply,

    Renan

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    0 2
  • New
    SHML18
    Newcomer - Level 1
    2021-07-23

    Hallo ich suche verzweifelt einen Weg Backingtracks per Midi zu starten. Ich benutze das tc helicon voicelive 3 extrem. 

    Auch wenn ich den Start auf ein Taste lege, die sonst über Midi steuerbar ist, verliert diese Taste ihre Midi Fähigkeit. 

    Meine Host App ist songbook+ auf dem iPad. 

     

    Hello I am desperately looking for a way to start backing tracks via midi. I use the tc helicon voicelive 3 extreme.

    Even if I put the "start" on a key that is otherwise controllable via midi, this button loses its midi capability.

    My host app is songbook+ on the iPad.

     

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    0 8
  • New
    han123456M
    Newcomer - Level 2
    2021-07-23

    Dear MT president UB ,  Mr. William R MT care department in Las Vegas.

    This is a very serious matter: 1st repair June 2020 to July 10th 2020, the 2nd repair as recall July 16th 2020 to now, No return no repair, MT Keep my powercore 6000 for 12 month and more since 11:40am July 16th 2020.  

    On Jan 5th 2021's MT email, I have received your Mr William R MT Care email that said: RMA 373864 for 2nd received my SN3 7140322 powercore 6000 for 2nd time repair, MT customerService people in Las Vegas has been received my powercore6000unit since July 16th 2020 

    My question is why original Powercore 6000 changed to a new  SN# 21-7140322 on MT email?  (the same Powercore 6000 hardwear Orginal SN# 7140322 how Mt you can be changed?)

    Please check your MT emails on Jan 2021 and other MT  emails all have been recorded.

    I wish the MT president Mr.UB please notice what is happening for how to treat MT customers now!!! 

    I wish that we can solve the problems peacefully. but I will reserve all my rights for further actions .

    It's a very serious matter to our music conmmunities.

    Where is my TC  Powercore 6000 ( the original  SN#7140322)unit ????

    Please advise

    Thanks.

    Z Han

    The owner of Powercore 6000 with the original  SN#7140322 unit

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    0 37
    • han123456M
      TC Helicon

      Hi Z Han, we're sorry to hear about your experience. Please be informed that we are currently investigating your case and will update you on this as soon as possible. Thank you for your patience.

      • Jul 23
    • han123456M
      WilliamR Hello, William from musictribe here. Service will be contacting you today to give you an update. I also sent you a private message regarding this.
      • Jul 23
  • New
    AMS1
    Newcomer - Level 1
    2021-07-21

    Hi, I need to aquire some rotary encoders for my DN 8000.

    Please let me know where I can purchase these in the UK.

    Many thanks.

    Steve.

    0 7
    • AMS1
      KyleJohnson Hello, Kyle here with Music Tribe. For spare parts inquiries please contact us through the Support portal at the top of the page. Click on support, then Spare Parts to fill out a ticket.
      • Jul 21
  • New
    mdfantizzle
    Newcomer - Level 1
    2021-07-20

    Hi there. I love my ND-1 pedal. After a flood in my basement it will no longer power on. Anyway I can mail it and have it repaired? Thanks-Mike

    0 6
    • mdfantizzle
      ChrisEdwards1 Hi mdfantizzle, if you have not yet done so please submit a service request ticket. This can be done by going to support at the top of the page and scrolling down to the service request tab and filling in the ticket form.
      • Jul 20
  • New
    Tonyvnacil
    Newcomer - Level 1
    2021-07-19

    I have a TC Helicon Voicelive play unit that seems to have a short in the footswitch. i need it fixed as soon as possible be fore my next gig,

    0 11
    • Tonyvnacil
      Nigel67 Hi Tony, please send us a Service Ticket and we will raise an RMA for repair. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. A colleague will then get back to you with an RMA number and advise the local service centre to you. If it is urgent I would suggest calling the Repair Centre that they tell you to send the unit to and ask if they can turn it around quickly for you.
      • Jul 19
  • New
    Ijs335335
    Newcomer - Level 1
    2021-07-19

    Which software is used by you to create the echorec and echoplex tone prints .

    is the software the same as what was used in the alter ego .

    I believe this to be a more in depth version of what's available to customers 

    0 5
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