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181,571 members
50,513 posts
  • 2020-09-22

    Hi, can I use the Klark Teknik DN9652 to convert a Dante signal into an AES50 signal? 

    Currently, I am hoping to replace our Behringer X32 board with a Yamaha TF5. Unfortunately, our X32 is connected to a Klark Teknik Dm8000 DSP which has an AES50 card, and the DSP is locked with a password. We wish that we could convert a Dante signal into an AES50 signal so that we won't have to mess with the DSP programming. Is this possible? 

    Thanks.

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    0 3
  • 2020-07-13
    Hi, Anyone experiencing loss of subscriptions after powering down the DN9650? regards, Alex
    0 12
    • Alex Kempkes
      Alex Kempkes powering down = power down -> next day -> power up :)
      • Jul 13
      • DN9650
        Nigel Turner Hi Alex, sorry but I do no know what you mean by subscriptions. Could you give me a little more information please. Many thanks
        • Jul 13
    • Alex Kempkes
      Alex Kempkes subscriptions is Dante terminology (i think). This is like 'patching' within the PRO series.
      • Jul 17
      • DN9650
        Alex Kempkes I am unsure where this is stored, I assume the KT-DANTE card inside the 9650 stores this 'patch'.
        • Jul 17
    • Alex Kempkes
      Nigel Turner As far as I know, the dante device only stores a list of the device name/channel name of each of its receive subscriptions. The actual patching is on the computer. You would have to ask Dante to confirm this.
      • Jul 17
  • 2020-07-10
    Trying to download new firmware so I can connect to my new DM8000. Website says the following (below) everytime i go to page (regardles s of whether i am logged in or not!!!!!!! Error 477 Suspended CDN resource Unfortunately, this CDN resource has been suspended. REALLY NEED to get this going today! Someone please help. my email is [email protected]
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    0 18
    • Gwin Edwards
      Paul Vannatto I read in another thread that they have switched over to new servers for all of their websites and have run into some glitches. Yesterday I tried to get a file from the Turbosound iQ site and got the same error, unfortunately.
      • Jul 10
      • DM8000 firmware download not working
        Gwin Edwards Just heard the server change was 2 weeks ago!. My rep was just on a nationwide rep call and NO ONE in US has access to firmware at the moment. AND the Europe offices don't seem to answer any calls or support emails. I won't be using this product again.
        • Jul 13
      • DM8000 firmware download not working
        David Bradshaw I just sent you a couple of emails with the firmware (and DM Designer software) attached
        • 2
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        • Jul 13
  • 2020-07-07
    Hi, Anyone using the DN735 solid state recorder. I can buy one but i am curious if it can operate without a timecode, just as a simple sample? Plz let me know. regards, Alex
    0 12
    • Alex Kempkes
      Nigel Turner Hi Alex, I am unable to get on to our server at the moment to access the operators manual. As soon as I can(hopefully in the morning) I will get an answer to you.
      • Jul 8
  • 2020-07-03
    Hello.can anny body help me about my DN360. I can hardly hear the audio out when tried use last week. If the DN360 is off there is a audio coming out possibly its because bypassing signal trough relay.but if i switch on then the audio is hardly to hear.
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    0 29
    • Dionesio Gallo
      Nigel Turner Hi NujCGallo. Is this a brand new DN360 that you have just purchased. if so, then it is possibly because you have wired your cables up unbalanced as Pin 2 Hot, whereas the DN360 is Pin 3 Hot. if this is not the case and you have had it working previously, then there are a number of possibilities such as power supply or relays. It will probably be best for you to submit a Support ticket using the Support tab at the top of the page.
      • Jul 3
      • Klark teknik DN360
        Dionesio Gallo Hello Turner.! You are correct the the hot is pin 3. I have another question about dn360 wich is correct in the input signal is pin 2 hot or pin 3 hot also.? Thank you for the help.
        • Aug 12
    • Dionesio Gallo
      Dionesio Gallo Thank you for the help i wil try to submit support ticket.
      • Jul 3
    • Dionesio Gallo
      Dionesio Gallo anyone recognize this unit if this is clone by china or original but made in china.?
      • Aug 7
      • Klark teknik DN360
        Nigel Turner Its very hard to identify clones these days. From the looks of it though, this is one of our units manufactured in our factory in China
        • Aug 24
      • Klark teknik DN360
        Nigel Turner The SQ1 graphic in pin2 hot unlike the DN360 you were originally asking about which is Pin 3.
        • Aug 24
  • 2020-07-02
    Klark Teknik DM DESIGNER 3.1 and DM KONTROL 3.1 are now available for download, via the downloads section on the DM8000 product page. DM KONTROL offers PC based customised control page creation and operation of a DM8000 DSP across an ethernet network, when deployed with the new DM801 serial to ethernet bridge. ข่าวฟุตบอล
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    0 6
    • Over Labyss
      Gwin Edwards Trying to download new firmware so I can connect to my new DM8000. Website says the following (below) everytime i go to page (regardles s of whether i am logged in or not!!!!!!! Error 477 Suspended CDN resource Unfortunately, this CDN resource has been suspended. REALLY NEED to get this going today! Someone please help. my email is [email protected]
      • Jul 13
  • 2020-07-01
    I have filled in a ticket completely for registering my 76 KT. When I click on register nothing happens.
    0 31
  • 2020-05-25

    The Behringer Xenyx 302 USB Mixer only supplies 15V instead of 48V of phantom power. Would that be enough to power the Mic Booster CT1? 

    0 51
  • 2020-05-21

    Need Help

    First, can't update  DN32-WSG firmware true Soungrid studio. In Multirack it finds soundgrid as a audio device and I can choose channels put audio does not go trough. In mixer routing is in Card, local and in input it is Card. Console have a latest firmaware. All the waves apps are updated.

     

    Screenshot 2020-05-18 at 14.13.48.png
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    0 59
    • Jukka Raatikainen
      Nigel Turner

      Hi @Raato666 ,


      Please could you advise how you are connecting to the DN32-WSG from your MAC?  What is the OS version.  Looking at your picture, it appears that you are using a USB device possibly.  Maybe a USB to LAN Port converter?  Did you run Waves Central and install and activate, and then Soundgrid Studio which installs the latest software.  Can you take a look at the excellent video below as see if you have missed a step.  It also shows how to patch the X32.  What are the LEDs doing around the RJ45 connector on the card.  They should be lit or flashing.  Do you have a Windows computer by any chance or an older MAC with a lan pot built in that you can test the set up?  In the top right hand corner of the X32, where it shows devices connected, are there two small green boxes one above the other.  The top box showing that the clock is good and the bottom showing the waves connection is good?  If neither of those are green then you have a connection issue. Unfortunately if it is a problem with computer / software set up, then you will need to contact Waves Support.  Did you also put in a support ticket to us as I answered a very similar question earlier this morning?


      https://www.youtube.com/watch?v=HXsU-4BRadU&t=245s


      There are also a number of other videos by the same person regarding the waves card which may be worth taking a look at as they also include how to patch audio.

      • May 21
    • Jukka Raatikainen
      Jukka Raatikainen

      Hi Nigel67



       


      I did everything what video say until updating that card


       


      I use usb-lan adapter, it’s a brand new and support 1Gb speed. Cable is 3m cat6.


       


      Heres ome images that I tookScreenshot 2020-05-18 at 14.11.52.pngScreenshot 2020-05-18 at 14.12.13.pngScreenshot 2020-05-18 at 14.13.31.pngScreenshot 2020-05-18 at 14.13.40.pngScreenshot 2020-05-18 at 14.13.48.pngScreenshot 2020-05-22 at 14.23.44.pngScreenshot 2020-05-29 at 16.01.59.pngScreenshot 2020-05-29 at 16.04.50.pngScreenshot 2020-06-04 at 14.22.09.pngScreenshot 2020-06-04 at 14.26.14.pngScreenshot 2020-06-04 at 14.48.08.png
      • Jun 3
    • Jukka Raatikainen
      Jukka Raatikainen

      I activate card on web site but in Waves Central, my product it doesn’t show. I have installed it to my MacBook.


      And in waves central I search the card it shows installed not activated. In first time that I installed the  DN32-WSG card in waves central it didn’t give me a option to activate also. 
      • Jun 3
  • 2020-03-25

    This is my set up and I wanting to record the 32 channels. I can see the sounds off the board going into logic, but when I record them it sounds like a alien trying to communicate with me. 

    0 106
    • Greg Warren
      Dave Morrison

      @GregWarren 


      It sounds like you have a sample rate mismatch. Set both Logic and the DN9630 (and the mixer) to 48 kHz.

      • Mar 25
    • Greg Warren
      Greg Warren

      Thanks for replying...It all is...switch on 48K on DN9630...midas is set to 48k and so is logic...I've checked multiple times

      • Mar 25
    • Greg Warren
      Dave Morrison

      @GregWarren 


      My first thought of alien communication was a samples played at the wrong rate. You are getting some sort of signal from the DN9630 though? Hmm... 

      • Mar 25
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