• New
    technotrash
    Newcomer - Level 1
    2021-01-15

    Need input POT for TC Electronic MX300.  Knob sheared off during transport.  Thank you.

    0 2
    • technotrash
      WilliamR Hello, William from Music Tribe here. Please contact us by submitting a Care Ticket. Click on the Support link at the top of this page. On the Support page, scroll down to the bottom and click on parts to get started.
      • Fri at 4:33 PM
  • New
    gibber10
    Newcomer - Level 1
    2021-01-14

    Hi, 

    Can anyone tell me if my Flashback 2 is faulty? Is it possible it was messed up with the editor before I got it? It was purchased new.  See the video for the demo, the subdivision switch doesn't work how I've seen in demos and the 2290 modes does nothing in quarter note mode. 

    https://youtu.be/Jj6OgGTUI5Y

    Cheers

    Matt

    read more...
    1 3
  • New
    Busheyt89
    Newcomer - Level 1
    2021-01-14

    Hello,

       I want to get a Flashback 2, but I want to first make sure that I can use an Expression Knob pedal with it to adjust the mix and feedback of the delay.   I was planning on using a SaturnWorks: "Micro Expression knob" pedal.  Will this work with a standard Flashback 2 and does it require A TRS to TRS cable or a TS to TS.  

    thanks,  Travis 

    read more...
    0 18
    • Busheyt89
      PedroRodrigues Hi, Busheyt89,please be aware that this unit allows 2 x 1/4" TS, unbalanced, mono cables, also note that the knob assignments on your TC Electronic pedal are the default assignments. Using the TonePrint editor, you can rewire all knobs, so they control one or several parameters of your choice. For more information, see the TonePrint editor manual.
      DELAY knob – Use this knob to adjust the time of the delay. Most delay types have a range of 20 ms to 7000 ms (7 seconds!).
      SUBDIVISION switch – This switch determines the note intervals that the delay repetitions are based on. The options are quarter note, dotted eighth, and quarter note plus dotted eighth.
      FEEDBACK knob – Use the Feedback knob to determine the number of delay repeats.
      MASH LED - This will light up when the MASH function is engaged by pressing down firmly on the footswitch. The LED gets brighter as the footswitch receives more pressure, indicating a more intense triggering of the parameter that is assigned to this function.
      LEVEL knob – This knob adjusts the volume level of the delay repeats. The direct, unprocessed signal is always passed through at the original (unity) level. The Level knob only controls how prominently the delay repeats are mixed with the dry signal.
      Delay type selector – Select the type of delay or TonePrint with this knob.
      Please follow the link below to access a more detailed information about this unit:
      https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CKR

      Thank you
      • Thu at 12:34 AM
      • Flashback 2 Expression knob pedal
        Busheyt89 Ok..... I’m aware of the function of the existing knobs on the pedal. That was not my question at all... I’m trying to find out how I can use an external expression knob (like this one below) to adjust the mix and feedback of the repeats for the TC Electronic Flashback 2 with my foot. I don’t want to bend down in the middle of a song to adjust the tiny knobs on the pedal. The manual mentions that you can plug an expression pedal into the “Stereo ln” on the pedal. I just need to confirm if I can use the expression pedal to adjust the mix and feedback and if it requires a TRS to TRS or a TS to TS.

        Thank you,
        • Thu at 5:02 AM
    • Busheyt89
      TC-Marcus Hey there!

      From page 6 of the Flashback 2 manual it's clearly stated that you can control tap tempo through an external footswitch. There is no mention of external knobs and thus, it is not supported.

      You can read the full manual here
      https://www.tcelectronic.com/product.html?modelCode=P0CKR under"Documentation"

      You can, however just place a rubber cover on the knobs you want to control. Wouldn't that give you the result you are after ?
      • Thu at 12:46 PM
    • Busheyt89
      Busheyt89 That’s a good idea, do you know of a rubber knob cover that will fit on the TC Electronic FlashBack 2 style knobs??
      • Thu at 1:16 PM
  • New
    TommiTurkulainen
    Newcomer - Level 1
    2021-01-10

    Hi,

     

    Is there anyway to make it work? I´ve been trying to install the latest driver from the website, but it does not show under system preferences/audio. Any ideas?

    0 14
    • TommiTurkulainen
      Nigel67 Hi Tommi, I am afraid that support for Desktop Konnekt 6 stopped a number of years ago. I will send you the last drivers that were released by We Transfer, however I do not think that these will work. Sorry
      • Jan 10
    • TommiTurkulainen
      TommiTurkulainen Hi Nigel, thanks for the answer. It's funny because it did work earlier on Mojave, but I upgraded my hard drive (bigger SSD) and after that I can't make it work.
      • Mon at 12:01 AM
      • Desktop konnekt 6 with Mac OS X Mojave?
        Nigel67 I have just sent the latest drivers via We Transfer. You should get an e-mail shortly. That is very strange it worked on a smaller hard drive. Did you copy all the data from one drive to another or have you re-installed all the software again. If the data was just copied across, maybe you need to make a clean install. If you re-installed everything again, maybe it was the order in which you installed the software or you didn't have the base unit connected? Sorry, but I do not know the answer to this one.
        • Mon at 12:38 AM
    • TommiTurkulainen
      TommiTurkulainen Thanks, I had no luck with the driver. Well, I just acquired a new interface: Focusrite Scarlett 2i2. Second hand 50 €.
      • Mon at 10:11 AM
  • New
    ToneBro
    Newcomer - Level 1
    2021-01-09

    So I just received my new PlethoraX5 and was super stoked to give it a shot. The thing sounds great, but I ran into a huge issue: the first preset channel doesn't seem to work. It's permanently switched on so I can't turn it off and that also means that I cannot select it to edit the settings. Not sure what is going on and was wondering if anyone else had this problem? Thanks.

    read more...
    0 10
    • ToneBro
      StaceyBaum Hi Eli have you updated the Plethora with the latest firmware?
      • Jan 9
      • New PlethoraX5 not properly functioning
        ToneBro Hey Stacey. Yep, it’s been updated. Not really sure what to do at this point.
        • Jan 9
      • New PlethoraX5 not properly functioning
        StaceyBaum Someone from TC will probably contact you via this thread or you contact TC Support by submitting a Care Ticket. Click on the Support link at the top of the webpage. On the Support page, go down to the bottom and click on Technical Support.
        • Jan 9
      • New PlethoraX5 not properly functioning
        ToneBro Great. I sent in a ticket too, so I’m banking on TC reaching out. I appreciate the help!
        • 1
        • ·
        • Jan 9
    • ToneBro
      TC-Mike Hi ToneBro , sorry to hear this . this sounds like a potentially defective foot switch. :-( Please get in touch with our CARE team by creating a ticket. They'll advice you on how to proceed and have your product fixed/ exchanged under warranty...
      -Does the slot 1 foot switch "feels" any different compared to the others ? (
      -Can you confirm that the MASH function of Foot switch 1 is still working and that when you apply pressure the MASH LED in slot 1 display is changing according to the pressure applied via your foot?
      • Mon at 4:51 AM
      • New PlethoraX5 not properly functioning
        ToneBro Hi Mike. Thanks for replying! I’ve sent in a ticket describing what’s happening and now I’m just waiting to a response. As far as your questions go: 1. It doesn’t feel any different compared to the others. 2. The “mash” function doesn’t work, so no display changing whatsoever when using my foot.
        • Mon at 11:29 AM
  • New
    CyDia
    Contributor - Level 1
    2021-01-08

    Hi!

    I am trying in vain to customize a preset on my Brainwaves. Here are my 2 problems :
    1. Basically, I'm taking Preset 2 if I remember well (2 voices pitch shifter) and would like to cut off one of the 2 voices when pressing the Mash button.
    2. I also would like to edit the level of each voice separately.

    1. I assigned a Mash function to "Pitch 1- Wet level", set it at the top as default and drop to 0 when engaging the switch.
    The thing is: it doesn't do anything…
    I tried different setups, I can't hear the slightest difference.

    2. I can't just edit each voice level as the counters are greyed out, even when de-assigning the Mash button.

    Any idea on how to do that?

    Thanks!

    read more...
    0 6
    • CyDia
      PedroRodrigues Hi, CyDia please be aware that effectively the BRAINWAVES is a dual-voice pitch shifter, the pedal offers slight detune as well as semitone shifts and one or two octaves up or down. The MASH functionality allows classic whammy style octave shifts as well as bidirectional dual-voice shifting on the fly, allowing expression control for some very warped and previous unachievable sounds.
      The 3 TonePrint slots allow you to download custom presets created by world-class artists or craft your own presets using the free TonePrint app.
      Please consider that the FX TYPE knob, select between the 4 pitch effects and TonePrint 1-3 with this knob. See chapter 4.5 for effect descriptions.
      The MASH LED,this will light up when the MASH function is engaged by pressing down firmly on the footswitch. The LED gets brighter as the footswitch receives more pressure, indicating a more intense triggering of the parameter that is assigned to this function.
      The UP/DOWN switches will select whether the associated Voice knob will shift the pitch up or down.
      The VOICE 1/2 knobs will determine the number of semitones each voice is pitch-shifted
      Please note setting both Voice knobs to the ‘Off ‘position will cause the signal to be muted when the pedal is engaged.
      On the case of the MIX knob, it adjusts the balance between the dry and pitch-shifted signal.
      • Tue at 12:15 AM
    • CyDia
      CyDia Hi Pedro!

      Thanks for your copy'n'paste but it unfortunately does not answer my question.

      Let me rephrase.
      I want to edit a toneprint :
      • 2 voices pitch shifter
      • Set the volume of each voice separately

      Problem: Pitch 1 and pitch 2 wet levels are greyed out, cannot edit them.
      Assigning them to Mash won't change anything either.

      Thanks!
      • Tue at 12:20 AM
      • Brainwaves Mash+pitch wet level
        PedroRodrigues Hi, CyDia effectively the information above is also available on the manual, as this is a good starting point for any matter. In regard of what you just mentioned , please consider that both voice knobs must always be active in this setting as long as the pedal is engaged and ‘Off’ is not selected, you can set one Voice as a harmony, with Mix ~50% or as a total pitch shift ,Mix fully wet, or set 2 Voices that are always present.
        This can be used to simulate a capo by shifting up a few notes, or detune to play songs in flat or drop tunings, the MASH function will work as a pitch bend up to 3 semitones. Can you please confirm that you are using the latest version of toneprint App. I hope this helps
        • Tue at 12:46 AM
      • Brainwaves Mash+pitch wet level
        CyDia Hi Pedro,

        Thanks you for your reply. I am using version 4.3.0.0.

        What I'd like to do :
        • 2 voices pitch shifter
        • One octave up, volume 50%
        • One octave down, volume 100%

        Problem is here : Wet level for both voices cannot be edited. As you can see, it's greyed out.
        Even when I set the mash button to control the wet level, cursor moves but no change in sound.

        How do I get it to do that?

        My goal would be to have both voices activated as mentionned, and when pressing Mash one of the voices is muted. (So I'd have a descending control curve on Mash)

        Thanks!
        • Wed at 5:11 AM
  • New
    PeterSon
    Newcomer - Level 1
    2021-01-08

    Hi,
    When I download the TonePrint manual 2.0 (frontpage attached) it look much differerent from the version that I have downloaded to my PC which is version 4.4.3. Why isn't it the same?
    Is it the software that isn't updated to a new version like the one in the manual or is it the manual that is an old version?

    The link in the manual that is directing you to the latest TonePrint editor doesn't work:

    https://tcelectronic.com/toneprint-editor/

    Best regards/
    Peter


    View Attachment
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    0 9
  • New
    tonyg0508
    Newcomer - Level 1
    2021-01-06

    I have downloaded the latest firmware update for the X5. The new pedals, looper etc have all appeared as expected. However the triple tap to activate the tuner and the board up/down controls appear to no longer work even though they are selected in the global settings. Anyone else have this problem and found a solution?

    read more...
    0 16
    • tonyg0508
      WilliamR Hello Tony, With the latest firmware update, you have to go into your global settings and turn that feature back on. This is bypassed in the new update.
      • Jan 6
    • tonyg0508
      tonyg0508 Hi William. Thanks for the reply. I had the feature turned on in settings but still no luck after re-installing the update. I have created a support ticket and sent a video showing the problem. Thanks again
      • Jan 8
    • tonyg0508
      WilliamR Have you tried doing a factory reset after the update yet? I just tested it out on mines and it is working.
      • Jan 8
    • tonyg0508
      tonyg0508 Hi William. Thanks again for the suggestion. I just tried a factory reset but unfortunately it didn't solve the problem so I then tried cycling the power after the reset but still no luck.
      • Jan 8
    • tonyg0508
      tonyg0508 Hi William. I seem to have solved this by accident. The speed of the triple tap seems to be the issue. You need to triple tap VERY quickly (difficult to do with your foot). Even a very slightly slower tap and it does not work. Thanks very much for your suggestions. Best wishes. Tony
      • Mon at 10:22 AM
  • New
    Hoodrio
    Newcomer - Level 1
    2020-12-28

    No problems beaming toneprints from my new iPad, but when I tried to create my own it was a disaster.  I used the cable that came with the pedal, connected to my iMac, and then after I tried sending a toneprint, the pedal was all screwy.  The slot I was on had no signal at all, the two other slots were all crazy, and the stock delays were all blank.  I unplugged the unit and plugged it back in, seemed to be back to normal, so I tried again with the computer hookup, and the same thing happened.  It's like it fried the pedal.  

    Now I'm afraid it's permanently damaged.

     

    Thoughts?

    read more...
    0 14
    • Hoodrio
      TC-Marcus Howdy Herman!
      Sorry to hear that.
      I suggest making sure that your pedal runs the latest FW. Currently that is version 1.2.00.

      You can get it here https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CKR and instructions on how to update can be found under "Documentation" -> "Flashback 2 1.2.00 Firmware Upgrade Guide English"

      Also, make sure that you run the latest version of the TonePrint app, currently that should be 4.4.3 which you can get here or in your app store
      https://www.tcelectronic.com/product.html?modelCode=P0CLC

      Then try again. Let me know how that turns out.
      • December 28, 2020
    • Hoodrio
      Hoodrio Pedal seems to be working normally again after unplugging everything and plugging back into my chain (not the USB). Frankly, after that experience I don't think I'll ever be risking connecting this pedal to anything via USB again. Thanks for your response!
      • December 28, 2020
    • Hoodrio
      TC-Mike Hi Herman, the app/editor should work fine. Please remember that after storing your custom Toneprint to one of the 3 TP slots and disconnect from editor the settings you hear are the Potmeter settings on the pedal and not the parameter values you added last in the editor .
      • Jan 4
    • Hoodrio
      Hoodrio So, the pedal is definitely fried - it goes from working normally to having literally nothing on the factory settings. In other words, you can be getting a normally DYN delay, switch to Tape, and get ZERO Delay, knobs do nothing.
      • Mon at 7:48 PM
      • Flashback 2 Trouble
        Hoodrio Is there a way to do a factory reset? If not, who repairs these?
        • Mon at 7:49 PM
  • New
    ChristianMonhei
    Newcomer - Level 1
    2020-12-27

    Hello, I have my Plethora for 5 days now and I enjoy it a lot. The new update is great.

    But I miss 2 things : be able to see the values when using the Hot Knobz, maybe it is possible to show the 3 values for the Knobz as

    soon as you tweak them.

                                  be able to sync the tempo via midiclock.

    Thank you for your work.

    Cheers from Belgium

    read more...
    1 7
    • ChristianMonhei
      TC-Mike HI Christian, thanks for the feedback . "Midi clock sync" is already on the feature request list for 1.3 update and has currently a lot of votes. the HOT KNOBZ parameter display feature is also already logged as a feature request and has been noted by other customers as well ranking on 3rd place for UI improvment feature requests..
      • Jan 4
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