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  • New
    KerryKnuth
    Newcomer - Level 1
    2021-01-13
    voice live play acoustic | Multi-Effects Processors

    Is there any chance that the voice live play product could be upgraded to be able to store loops? That would be a great feature!!

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  • New
    Tomhealy531
    Newcomer - Level 1
    2021-01-03
    VOICE LIVE 3 EXTREME | Audio and Effects Plug-Ins

    I'm having issues adding backtracks to my VOICE LIVE 3 EXTEME.

    instead of using an MP3 I'm using ONSONG. 

    Any help would be appreciated!

     

     Thanks 

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    • Tomhealy531
      PedroRodrigues Hi Tom, please be aware that the USB flash drive needs to be formatted using the FAT32 file system. NTFS, HFS+ (the OS X file system) or other file systems cannot be read by VL3X.
      Instructions for formatting a USB flash drive with FAT32 can be found here:

      wikihow.com/Format-FAT32

      Your VL3X can only import MP3 or WAV audio files. (16 bit 48KHZ)
      Insert the USB flash stick into your computer and drag/drop your Backing Tracks onto the drive. You can also use a file manager application.
      Make sure to copy all audio files to the root directory of the flash drive. That means you should not put audio files into folders or subfolders. Your VL3X will not find these files.
      Insert the USB flash drive stick into the USB Host Port on VL3X.
      Your VL3X will recognize all valid audio files in the root directory of the flash drive and make them available for import.
      Press the Store button once.
      Use the arrow buttons below the Control Knob to navigate to the TRACK IMPORT tab.
      • Jan 5
  • New
    Arni
    Newcomer - Level 1
    2020-12-04
    Voicelive Acoustic - Headphone Output | Multi-Effects Processors

    Hello, I was wondering if you could use the headphone port as your main out put? So Use a cable from the headphone output to your recoring device, amp, or in my case looper. Is there any reason this would not work? will the quality be worse?

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    • Arni
      DavidKnighton Hello Arni Olafsson,
      In theory, this 'could' work, however you have to bear in mind the headphone port is a stereo output, not a mono output. If you were to plug it into a mono input on your looper, it might sound funny. Also, headphone outputs are designed to see a specific impedance load on them. Plugging them into an instrument input may have some drawbacks. Realistically, you should be using the dedicated output of your device instead of the headphone output. Simply put, it's called a headphone output because it's designed for headphones.
      • December 4, 2020
  • New
    Dragonfly1
    Newcomer - Level 1
    2020-11-29
    Voicelive 3 - Very noisy when using it in front of an amp. | Multi-Effects Processors

    I've been using my acoustic with my VL3 into a PA.  I decided to try using my strat with the VL3 into my Fender DR, but the unit creates a loud, high-frequency hiss even with the amps and cabinet simulations turned off.  It doesn't matter what else I adjust, it creates a constant hiss.  It's not as loud with my solid state amp, but still very noticeable.

    Anybody experience such noise issues?

    read more...
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      Oldest
    • Dragonfly1
      PedroRodrigues Hi Nick, please be aware that the VL3 was designed to be connected directly to a Mixing desk or to a PA as you mentioned. When you use the output connecting Guitar TRUH the output signal does not transport any of the effects via 1/4“ TRS phone jack.
      • November 30, 2020
  • New
    HitPit01
    Newcomer - Level 1
    2020-11-14
    User manual German VoiceLive | Multi-Effects Processors

    Hello, could someone please provide me an German Bedienungsanleitung pdf for my VoiceLive. I couldn't find it on official sites! There is only availability from VoiceLive 2 on? Thank you in advance. Best regards Peter

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    • HitPit01
      ChrisEdwards1 Hi Peter, unfortunately, there is not a German translated manual available for the VoiceLive, however, I have included a copy of the manual for you in the following link in the hopes this may be of some help. https://we.tl/t-diNOrDCRWd
      • November 17, 2020
  • New
    RichardNeill
    Newcomer - Level 1
    2020-11-09
    Blank/white screen when switching on | Audio and Effects Plug-Ins

    Hi there, bought a brand new TC-Helicon Voice Live 3 just 2 months ago. Its a great product that i enjoy using, however on several occassions (one of them right before a gig) upon pushing the power button on the back, a white screen appears and no sound or effects work. Then the next day it will switch on without any problem.

    As a professional musician, reliability is of paramount importance so really need to resolve this problem.

    Has anyone else experienced this issue with a new Voice Live 3? If so what was your resolution? Perhaps a software update is required? I also feel with such a new product that tampering with the devices internal components in order to get it working properly shouldnt be nessesary. 

    read more...
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  • New
    andyspeck
    Newcomer - Level 1
    2020-11-02
    TC-Helicon SingThing - How to have separate effects for guitar from voice | Sound Enhancers

    Just purchased a new SingThing and the instruction manuals (and YouTubes) seem very limited in instructions.  When I engage/change the "Effects" button, it seems that the effects are applied equally to guitar AND voice.  In other words, effects should be unique to each desired input (guitar separate from voice).  Frustrating to say the least.

    Help please!?!?!

    Andy

    read more...
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  • New
    Boboji
    Newcomer - Level 2
    2020-10-29
    Polytune clip problem | Audio and Effects Plug-Ins

    When I tun on the polytune clip I just get two lit arrows moving away from each other. No other response from the tuner. Is there a factory reset option to get this working again???

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      Oldest
    • Boboji
      PedroRodrigues Hi, Robert Czarnowski when you mention the arrow do you mean that you see what is on the picture below?
      If that is the case that is the Needle mode.
      If you press the Display Mode Button once, the currently selected Display Mode will be shown. Pressing the Display Mode Button repeatedly will cycle between the two display modes described in this section. – Needle Mode is indicated by the center LED column and row lighting up. – Strobe Mode is indicated by the middle row of LEDs lighting up.
      The selected Display Mode will be stored and preserved even when you change the battery.
      • October 30, 2020
  • AlanCraigie
    Contributor - Level 2
    2020-10-26
    VL3X will not switch presets when midi command is sent from Reaper Daw. | Multi-Effects Processors

    The midi light comes on showing that the vl3x is receiving but the program number I am trying to switch to comes up for a fraction of a second (or sometimes not at all) and quickly returns to preset #1.

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  • drdave
    Newcomer - Level 1
    2020-10-16
    UNRESOLVED ISSUE PLAY ACOUSTIC FIRMWARE | Multi-Effects Processors

    CAS-145533-S7H8G6 

    Haven't heard any reply to my issue with TC Helicon Play Acoustic. After firmware update, 90% of Vocal effects disappear- for good! They return after factory reset, but then I can't get new udate that allows guitar effectes to be stored on individual presets instead of globally. Any suggestions? Anyone?? Ferris???

    read more...
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    • 1 Replies
      Oldest
    • drdave
      Nigel67 Hi David, I just checked your case. My colleague replied to you on the 13th October. Please could you check your SPAM box as the reply may have been put in there. I will send a message to them and ask for the e-mail to be resent.
      • October 18, 2020
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