254,184 members
131,843 posts
  • New
    Newcomer - Level 1

    I tried downloading the software for the Polytune 3 432hz and I had no luck getting my pedal to be recognized by my laptop. Need help.

    0 79
    • JefBodin
      NicJonesMT Hi JefBodin
      Please click support at the top of the page and submit a technical support ticket. We can then go through some trouble shooting steps with you to get this sorted.
      • May 24
  • jamizeta
    Contributor - Level 1

    Hi, I try to find out what type of balanced outputs the Konnekt interfaces provide. The manual (24d in my case) only describes them as "1/4” Phone Jack. Ground sensing design".
    I need to connect to a unbalanced RCA input, and the type of balanced output is important in order to use the right cable.
    there at least 4 types of balanced outputs: "1/4” Phone Jack. Ground sensing design"
    and here one can see that they require diferent kind of cables to connect to unbalanced devices:

    0 67
  • Malkout
    Newcomer - Level 1


    I need a new cable (GPIO connection) of the tc electronic clarity M which is already included in the box.


    where can i buy it

    please contact me directly at my email 


    thank you

    0 69
    • Malkout
      Nigel67 Hi Mahdi. Please go to the support tab at the top of the page and submit a support ticket to the spares department and one of my colleagues will get back to you with pricing and availability. Many thanks.
      • September 30, 2020
  • dreyoung67
    Newcomer - Level 1

    I'm looking for a service manual for download to the db max II by Tc Electronic. Please send to: [email protected]        Thank you.

    0 147