Statistics

242,364 members
118,721 posts
  • New
    AMS1
    Newcomer - Level 1
    2021-07-21

    Hi, I need to aquire some rotary encoders for my DN 8000.

    Please let me know where I can purchase these in the UK.

    Many thanks.

    Steve.

    0 13
    • AMS1
      KyleJohnson Hello, Kyle here with Music Tribe. For spare parts inquiries please contact us through the Support portal at the top of the page. Click on support, then Spare Parts to fill out a ticket.
      • Jul 21
  • New
    WelshTech
    Newcomer - Level 1
    2021-05-06

    Good Afternoon,

    I'm having some real issues with a DN9848.

    Initially outputs 1-4 were not working, and after a factory reset all outputs refuse to work.

    The initial problem was supposed to be due to an A-D converter failing, but now it could be anynumber of things.

    Would anyone have some suggestions where to start looking for the fault on this unit, or if anyone has aopy of the schematics / circuit diagrams for the DN9848 then they would be really usefull right now.

     

    Thanks in advance.

    Alan

    read more...
    0 51
    • WelshTech
      Dale_M I am afraid we cannot share schematics with end users. If you wish to organise a non warranty repair please use the support tab above and select service.
      • May 6
      • Klark Teknik DN9848 problems
        WelshTech Hi Dale, thanks for your reply. I am an electronics repair engineer working out of South Wales in the UK. This unit is possibly beyond economic repair. It is displaying an intermittent fault of uncertain origin. All I was hoping for is some insight from your engineers as to the possible causes of this unusual fault, or information
        about the internal status LED flash codes. Schematics would be helpful in tracking the fault through the circuit, but I understand that many companies do not share this information anymore. Any aid would be appreciated.
        • May 6
      • Klark Teknik DN9848 problems
        Dale_M If you submit a support ticket from the link above and choose Technical, add FOA of DALE in the subject line and we will try and assist you.
        • May 7
  • New
    Musopedia
    Newcomer - Level 2
    2021-03-30

    There does not seem to be a Manual to download anywhere!

    Help please

    0 48
  • NoreenOConnorSiegner
    Newcomer - Level 1
    2020-09-26

    All I wanted to do was register a product I purchased. I was directed to this site. And as I have read other comments it was very difficult to set up an account. And I cannot find where I am supposed to register this item. This is not a helpful site at ALL!!!! 

    read more...
    1 46
    • NoreenOConnorSiegner
      GaryHiggins Hi Noreen, things here are difficult sometimes, especially starting off. If you click the support tab up top, then scroll down to product registration, left side, you should be able...even then make sure you fill everything in completely. It probably should be easier to do it but it is what it is.
      • September 26, 2020
      • Not impressed
        Lucan1711 Gary. I agree with Noleen. I found where you have guided us and although I had already been there, I double checked and that location is for Tickets only.
        • September 27, 2020
      • Not impressed
        Lucan1711 So I went to Sitemap. Found Product Registration and it took me to a page displaying "Coming Soon"
        • September 27, 2020
      • Not impressed
        GaryHiggins Hi Richard, I just went there, selected support (up top of this page), once at support I scrolled down to product registration, selected it and it then went right to the form? Odd.
        • September 27, 2020
    • NoreenOConnorSiegner
      DavidKnighton Greetings all,
      Sorry the product registration seems to be a eluding you. It is but two clicks away as Gary has mentioned. Here's a link if you're still having trouble.

      https://community.musictribe.com/pages/create-new-ticket?type=product%20registration
      • September 28, 2020
  • dapzol
    Newcomer - Level 1
    2020-09-10

    How connect a cd player spdif output on A input on DCX LE A input

    0 120
    • dapzol
      DavidKnighton Hello dapzol,
      the DCX2496LE appears to be completely analog input and output. SPDIF is a digital protocol, so you won't be able to connect it straight to the DCX. You will need to use the CD player analog outputs or find a SPDIF to analog converter. Monoprice makes a cheap converter box. You will just need to get RCA to XLR cables for the final connection.

      https://www.monoprice.com/product?p_id=6884
      • September 10, 2020