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  • New
    ColinG
    Newcomer - Level 1
    2021-07-26
    Ditto X2 Looper pedal | Delays / Reverbs

    I am not sure what I am doing wrong here.

    I have perused the manual and watched YouTube videos. However: with the Loop light blinking green, I set myself up with a few chords/notes to record then hit the 'Loop' button.  What happens then is the first note/chord just echoes back at me, then the next...and the next... until the whole thing is a cumulative mess!

    Of course, all I want to do is hear what I am playing; then hit the button again and hear it all back as I played it. It is as if I am playing into an echo efffects pedal?

    I hope all that made sense and you are now rolling your eyes as I have made a very obvious error.

    Thanks.

    Colin.

     

     

     

     

    read more...
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    • ColinG
      PedroRodrigues Hi ColinG as a first step I would suggest to check if you are using the latest version Firmware version for your unit. If your unit is not please follow the steps below to update your unit.

      To perform the firmware update please download the newest firmware from the “Support” page for your TC pedal.
      https://www.tcelectronic.com/Categories/Tcelectronic/Guitar/Stompboxes/DITTO-JAM-X2-LOOPER/p/P0DAT/Downloads#googtrans(en|en)
      There are updaters:
      – for Microsoft Windows (these are ZIP archives containing the firmware
      installer) and
      – for OS X (these are disk image files containing the firmware installer).

      2. Unplug all cables (including the power supply) from your TC pedal.

      3. Connect the pedal to your computer using a USB cable.

      4. Insert the DC power supply plug. The leftmost LED on your pedal should
      turn green.

      Your TC pedal will now be recognized as an updatable device.

      Applying the firmware update
      Open the firmware update file. The pedal’s current firmware will be listed,
      as well as the version contained in the updater.

      Click “Update” and let the program run. The BeatSense LED will flash red
      during the update. At some point, the update window may indicate that the
      pedal has disconnected, which is normal.

      When finished, the unit will return to the loop mode display shown prior to
      the update procedure
      • Jul 27
    • ColinG
      ColinG

      Thanks Pedro, I will try this. I have now had two pedals suspecting a fault with the first! I am a bit perturbed that there seems to have been no update for eight years. But worth a go.
      • Jul 27
  • New
    mdfantizzle
    Newcomer - Level 1
    2021-07-20
    ND-1 Pedal | Delays / Reverbs

    Hi there. I love my ND-1 pedal. After a flood in my basement it will no longer power on. Anyway I can mail it and have it repaired? Thanks-Mike

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      Oldest
    • mdfantizzle
      ChrisEdwards1 Hi mdfantizzle, if you have not yet done so please submit a service request ticket. This can be done by going to support at the top of the page and scrolling down to the service request tab and filling in the ticket form.
      • Jul 20
  • New
    Ijs335335
    Newcomer - Level 1
    2021-07-19
    Flashback 2 tone prints | Delays / Reverbs

    Which software is used by you to create the echorec and echoplex tone prints .

    is the software the same as what was used in the alter ego .

    I believe this to be a more in depth version of what's available to customers 

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    • 1 Replies
      Oldest
    • Ijs335335
      PedroRodrigues Hi Ijs335335 Thank you for your contact, unfortunately we do not release that type of information to our customers. Thank you
      • Jul 27
  • New
    Ijs335335
    Newcomer - Level 1
    2021-07-19
    Alter Ego x4 | Delays / Reverbs

    Best delay ever by TC . Needs to be reborn . The current trend is for those old delay echo systems . More than ever 

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      Oldest
    • Ijs335335
      Dale_M I will pass your comments on to Design, many thanks.
      • Jul 22
    • Ijs335335
      Ijs335335 Yes you should . When they created the alter ego did they use deeper editing software for the emulations than what’s available to us now .They sound different even to your tone prints of the echorec and echoplex in your libraries today . The 2290, echoplex , echorec , space echo , dimm , are all essential .
      • Jul 22
    • Ijs335335
      Ijs335335 If they ever do re design it consider the following . You need a parameter control on the pedal to alter the modulation . You need a self oscillation foot switch to send into space just like the originals .
      • Jul 22
      • Alter Ego x4
        TC-Mike The Flashback 2 X4 or our new Plethora X5 has 3/5 pressure sensitive MASH enabled foot switches that can be programmed to control (up to 3 ) FX parameters at the same time for each Preset/FX slot - each with individual parameter value curves .
        Flashback 2 also has a dedicated new Stereo Tape/BBD delay algo for vintage delay tones with lots of programming options ranging from virtual motor torque to Wow and Flutter control and 7 different soft clip types for saturating the delay repeats.
        The default analog TonePrint templates have many preprogrammed modulation options like ramping up the Feedback while changing the delay time/sub division or modulation rates dynamically .

        On the AE X4 you can program the knobs via the TonePrint app to add Modulation. Since the AE is based on the first generation of the Fladshback pedal it doesn't feature the latest FB2 add-ons ,but all available FB1 TonePrints are compatible with the FB 2 products.
        • Jul 28
  • New
    KaMingYeung
    Newcomer - Level 1
    2021-07-08
    TC Electronic flashback pedal not functioning | Delays / Reverbs

    Hi all, my flashback is not functioning anymore and I asked a techincian to check the pedal, I was told that the switch is almost not functioning, its a Alpha 2p2t 4E1 switch. Is it possible to order one from the factory and ship to HK?

    Thanks a lot

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      Oldest
    • KaMingYeung
      Nigel67 Hi KaMingYeung. Please send our spares department a ticket and they will be able to advice you pricing and availability. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. Many thanks
      • Jul 7
  • New
    Rokinrandy
    Newcomer - Level 1
    2021-06-04
    Defective pedal | Delays / Reverbs

    I have a defective reverb hall of fame pedal I haven't even used it other than a good test run.     I bought it for 160 a couple years ago and decided to try it out tonight.   Wow does sitting in a box in a dry air conditioned house mess pedals up?. Nothing but hiss and totally unusable.  I'm looking for customer support so I can send it in . Or am I too used to mxr and people like that to be asking?.  Am I out of a pedal. ??    Or can this be done. I have a bad feeling as I don't usually register online at groups and forums.    
     I've already isolated it to the pedal so all I know to do is contact help.  And this is where it lead me. Geesh I even had to register for this.   Ok I'm out.  Peace 

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    • 4 Replies
      Oldest
    • Rokinrandy
      Dale_M Hi there sorry to hear of this issue, it is often best practice to check items work on receiving them, if this had been the case it would have been treated as a DOA and most likely swapped out for you. The only thing we can suggest now is to find the proof of purchase invoice and send it in as a technical ticket via the support tab above so we can check the warranty for you. I hope this helps.
      • Jun 4
    • Rokinrandy
      Rokinrandy

      It worked fine. I’ll just stick to mxr. Well I got it right before they released their verb. And right before hof2. There’s no reason a pedal that was working should just hiss after being taken care of. I just talked to a friend and his works but noisey. You live and you learn. Thanks.

      • Jun 4
    • Rokinrandy
      Rokinrandy

      I mean I’ve had mxr switches quit turning off the unit 3 years after I bought em and they just say send them in. The zw44 the micro boost . Guess I’m just spoiled. But I know what to do. Thanks.

      • Jun 4
    • Rokinrandy
      Rokinrandy

      Heck always test gear by the way. And keep the receipts. But I should’ve known how flimsy and light it was that day. The switch and all felt like ehhh. I should’ve listened to my gut. So my bad you live and you learn. Atleast that’s the only time that has happened to me. Good thing I do mostly mxr and keely ,solid gold and boss. Could be worse.
      • Jun 4
  • New
    NME73
    Newcomer - Level 1
    2021-06-03
    Flashback 2 | Delays / Reverbs

    I got the flashback 2 with great expectations. It's real good on clean but I can not get a good sound when I'm soloing with distortion! I'm using EVH 5150 combo all tube with the built in distortion and running pedals through the loop effects. I love using the high gain channel (3) on the evh and just can't get the delay to sound good at all. Can anyone recommend any settings or how to connect it. From guitar I connect to JP Crybaby to boss chorus to flashback 2 to desemator through the loop effects. 

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  • New
    DiparasenceDps
    Newcomer - Level 1
    2021-05-29
    m350 | Delays / Reverbs

    hi somthing so funny ....i buy this m350 but when i need to conect it to pc i need some serial number !!!!  realy i call this idiot company like tc ...why i need to pay other software developer when i buy such a product from tc.elec .... this is so complication just for you people to make dirty money .

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    • 1 Replies
      Oldest
    • DiparasenceDps
      NicJonesMT Hi DiparasenceDps.
      Could you please confirm exactly what is happening with your M350 and we can then try to help you.
      If you haven't done so already it may be worth hitting Support at the top of the page and submitting a tech support ticket. We can then look into this issue and advise you further.
      • May 30
  • New
    Bassman316
    Newcomer - Level 1
    2021-04-28
    Alter ego | Delays / Reverbs

    Downloaded the TonePrint app and Alter ego x4 is not there. Why? Can anyone help please?

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      Oldest
    • Bassman316
      WilliamR Hello, William with musictribe here. This is perfectly normal. The Alter Ego V2 works with the TonePrint editor and the TonePrint application on your smartphone. However, since it does not have its own TonePrints, you cannot see the Alter Ego V2 in the TonePrint editor or the TonePrint app. The Alter Ego V2 can be loaded with all Flashback X4 TonePrints. Like all of our delay pedal variants, the Alter Ego V2 is a Flashback, an Alter Ego, a Flashback X4, or an Alter Ego X4 pedal with a different silk print. Therefore, you will only see Flashback TonePrints in the TonePrint editor library or the product list on the TonePrint app. Rest assured, your Alter Ego V2 is compatible with all of these Flashback TonePrints.
      • Apr 28
  • New
    VoidSpawn
    Newcomer - Level 1
    2021-04-20
    Tc electronic Hall of Fame 2 | Delays / Reverbs

    Hello, 

    I'm having trouble with my HOF 2 pedal. When I connect to my effects loop on my Marshall combo amp and I turn on the pedal it significantly lowers the sound. It makes it sound as if the my amp is far away. I have also tried this pedal through the effects loop of a peavy half stack and I get the same result. How can this be fixed? 

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