Hallo ich suche verzweifelt einen Weg Backingtracks per Midi zu starten. Ich benutze das tc helicon voicelive 3 extrem. 

Auch wenn ich den Start auf ein Taste lege, die sonst über Midi steuerbar ist, verliert diese Taste ihre Midi Fähigkeit. 

Meine Host App ist songbook+ auf dem iPad. 

Hello I am desperately looking for a way to start backing tracks via midi. I use the tc helicon voicelive 3 extreme.

Even if I put the "start" on a key that is otherwise controllable via midi, this button loses its midi capability.

My host app is songbook+ on the iPad.

Dear MT president UB ,  Mr. William R MT care department in Las Vegas.

This is a very serious matter: 1st repair June 2020 to July 10th 2020, the 2nd repair as recall July 16th 2020 to now, No return no repair, MT Keep my powercore 6000 for 12 month and more since 11:40am July 16th 2020.  

On Jan 5th 2021's MT email, I have received your Mr William R MT Care email that said: RMA 373864 for 2nd received my SN3 7140322 powercore 6000 for 2nd time repair, MT customerService people in Las Vegas has been received my powercore6000unit since July 16th 2020 

My question is why original Powercore 6000 changed to a new  SN# 21-7140322 on MT email?  (the same Powercore 6000 hardwear Orginal SN# 7140322 how Mt you can be changed?)

Please check your MT emails on Jan 2021 and other MT  emails all have been recorded.

I wish the MT president Mr.UB please notice what is happening for how to treat MT customers now!!! 

I wish that we can solve the problems peacefully. but I will reserve all my rights for further actions .

It's a very serious matter to our music conmmunities.

Where is my TC  Powercore 6000 ( the original  SN#7140322)unit ????

Please advise

Thanks.

Z Han

The owner of Powercore 6000 with the original  SN#7140322 unit

Dear MT customer service 

My powercore 6000 orginal SN 7140322  The owner is Zhiming Han 

MT have been received my unit for 12 month when was Lasy year UPS delived at MT building at July 16th 2020 at 11AM same time 

Today is July 16th 2021 , Totally one year have been passed, Where is my unit? I have called many time MT service department or customer service never pickup any phone

I have called William few time  He promised call me back give updates but I have never received any call or email from MT after he promised to reply. why???

No company in world acting customer service like MT. Repairing for one year with no answwer no return never pick up phones calls.

When I will be hearing from about my unit It have been repairing one year fully 

Please advise 

ZHiming Han 

Hello,

I have a TC 6K MKII that has been issued a repair under warranty by Music Tribe.  Unfortunately, Music Tribe has admitted that they cannot fullfil the warranty repair or provide and ETA for the parts needed, or even that the parts can be available period.  Additionally, the Music Tribe rep has stopped responding to my emails.

Is this how Music Tribe operates?  Is this common practice to lure customers into investing nearly $18K in a product that they have no intention servicing?  

I am appealing here as, mentioned above, my case rep has stopped responding to me.  What are my options moving foward before I seek legal advice?

Please help.

New member here, bought a plethora over a year ago when they first came out. I've never been able to update it, not once has it ever worked. Before I get rid of it I thought I would try here. I use an older mac book pro. Everything seems to work, the toneprint downloads and the plethora shows up on the screen. I download the firmware ok and it seems to drag and drop over the plethora with no issues. So when I power down and then power back up, nothing happens, the plethora just turns on as normal, no flashing update and when I go to ck the firmware it never changes from the original. 

I thought well maybe this computer is too old (2013) so I did all of that on my wife's new mac desktop, this time when I dounloaded the firmware a screen came up and said unable to expand plethora x5 1 1 43.bin it is in an unsupported format so that didn't go too well. 

I did a full reset and then tried again, no luck there either.

No tuner, no looper. I'm out unless this gets fixed, any help is appreciated.