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  • New
    RaynaldoMartine
    Contributor - Level 1
    2021-10-09
    Phase Shifter for Voicelive 3 | Multi-Effects Processors

    I have racked my brain trying to create a reasonable phase shifter in my Voice Live 3 Extreme. I change all of the parameters in the flanger, but it never gets close enough to use on the gig. Some of the other users posted a few ideas to try but no luck. PLEASE! Does someone have a workable solution?

    Also, TC Helicon staff, 1) could we please get this as a firmware upgrade?

                                    2) Get JUST Aux, and guitar for looping? (No vox). This way, we can create a soloing track while we sing?

                                         I'm using my aux for the drums I play with my foot.

                                          https://youtu.be/63qJ7P0TVwo

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    • RaynaldoMartine
      PedroRodrigues Hi RaynaldoMartine, thank you for your post, please consider that the VOICELIVE 3 offers an Inverse Phase effect but not a phase shift, a phase inversion is neither a time shift nor a phase shift, but simply a swap of plus and minus.
      The phaser and flanger create very similar sounds and can be used interchangeably, the flanger can sound more extreme than a phaser, so phasers can be used when more nuance is needed.
      Often confused due to their similarity, these processors all incorporate phase shifting in different ways.
      To set up the flanger on your unit please see the images below.

      To help you on your creative direction it may be useful to follow the link below:
      https://producelikeapro.com/blog/flanger-vs-phaser/

      When it comes the Firmware upgrade for your unit please consider that all the firmware are accessible via VOICESUPPORT 2.
      When it comes to new features on this unit please take in to account that this unit has been replaced by the VOICELIVE 3 EXTREME therefore we will not perform any more development on the VOICELIVE 3.

      Thank you
      • Oct 13
    • RaynaldoMartine
      RaynaldoMartine

      Hi Pedro. Thank you for your detailed (and helpful) response. 1st: The image you told me to refer to, was an image of a dog eating a cupcake. Pretty sure that was a mistake. LOL! 2nd: I actually own 3 Voicelive Extremes (I play 6 nights a week, and I 've had to send two of the units back to Sweetwater for repairs at different times, but always need one for the gig, and a spare in the truck for backup. As a VL3 owner, I would like to still make my request for the firmware upgrade?


      Get JUST Aux, and guitar for looping? (No vox). This way, we can create a soloing track while we sing?


      I'm using my aux for the drums I play with my foot.


      https://youtu.be/63qJ7P0TVwo
      • Oct 13
  • New
    oldale
    Contributor - Level 1
    2021-10-08
    G-System Editor software | Multi-Effects Processors

    Where can I download the G-System Editor software?

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  • New
    MassimoPalma
    Newcomer - Level 1
    2021-10-07
    TC Electronic G-Force: MIDI signal, preset change | Multi-Effects Processors

    Good morning to all

     
    Since you're very helpful with my worries related to my G-Force, here I am again with a question. Due to a battery exchange, I am rebuilding all my presets now. I loop my G-Force into a Marshall JMP-1 and simply need to parallelly switch presets on G-F and JMP with my foot control. I somehow switched something wrong and now the G-F preset won't change when I press the foot switch. I tried to figure out, but I am lost... can you help?
     
    Thanks again for your support and best regards
    Massimo

     

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  • New
    JohnWashington21
    Newcomer - Level 1
    2021-10-05
    Plethora X5 and Expression Pedal | Multi-Effects Processors

    Anyone help please. 

    I have a brand new Dunlop X 8 volume/expression pedal but when I use it in expression mode I simply cannot use it to alter an effect level from 0 (heel down) to say 50 (toe down). 

    I have calibrated the pedal (in fact tried manual and automatic) and I know for certain that I am assigned the exp pedal correctly on the board and parameter I want to affect -- in this case the reverb effect level. 

    On the dunlop pedal there are switches/level controls inside but I've tried every combination possible and I simply cannot get it working. I know it's connected correctly. 

    please help before it gets sold 

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    • JohnWashington21
      PedroRodrigues Hi JohnWashington21, thank you for your post, please consider that there is an expression modifier for each TonePrint which can be selected when assigning the EXP in the setting menu of the PLETHORA X5.
      This expression modifier is fully mappable in the TonePrint App including end-points, direction of travel, taper and up to 3 parameters simultaneously.
      Please take in to account that this is a slow process to implement
      Please follow the link below to access a video that mentions this on minute 22:11
      https://youtube/FJvbOLWiYpQ
      Thank you
      • Oct 6
  • New
    Picksmore
    Newcomer - Level 1
    2021-10-02
    Plethora Polyphonic Tuner? | Multi-Effects Processors

    Any chance of adding a polyphonic tuner to the X5?  The chromatic is great but having a polyphonic display option would be even better.  Even if it was only displayed on one 'module window', it'd be a nice option to have.  

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    • Picksmore
      PedroRodrigues Hi Picksmore, thank you for your post, please consider that adding a Polyphonic Tuner on the X5 would impact the amount of DSP resources available for other FX, so the Dev. Team deliberately chosen to add a very basic light tuner that will not require an extra pedal slots and can run alongside the five TonePrint effect slots.
      • Oct 6
  • New
    Sassy1Nabors
    Newcomer - Level 1
    2021-09-26
    MIDI a problem ! | Multi-Effects Processors

    I am using a G-System , Plethora x5 and a Riverside via midi and it wont work.A conflick with the Riverside and the X5 CC 102 cuts off the riverside. I fixed that with the riverside by cutting off the CC midi in.I cant cut off midi patch change off on the X5 and a full second changging boards is not an option.The g system is fantastic but for a main controler send the same data to ever external device.Something has to give.Im sure everyone with a g system would like to see it be able to use more than one midi chanel or X5 with a program change on/off.

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    • Sassy1Nabors
      PedroRodrigues Hi, Sassy1Nabors please consider that to set up the G-SYSTEM and the Plethora X5 you must use a specifically-designed Y-Cable, for the G-System and Plethora X5 to communicate via MIDI Sysex messages.
      With the Y-cable installed, the G-System will still be able to talk to the Plethora X5 and separates the message traffic between the G-System and the Plethora X5 from the traffic between the G-System and any other unit. Thank you
      • Sep 27
    • Sassy1Nabors
      Sassy1Nabors I have that cable witch end goes where ?
      • Sep 27
    • Sassy1Nabors
      Sassy1Nabors Well i tried that cable . Same problem .
      • Sep 27
      • MIDI a problem !
        PedroRodrigues Hi Sassy1Nabors, please confirm that your Y cable as the same specifications as the one posted above. Nevertheless if that is the case please submit an assistance request directly to our Tech Support by hitting support on the top of the page. Thank you
        • Sep 28
    • Sassy1Nabors
      Sassy1Nabors I got the cable from TC.If I turn the patch change off on the G-system it wont control the strymon so i keep it on but the plethora changes boards with a 1 second gap it needs a (patch change on/off) .I want to control the X5 with CC# messages only. Adding the (patch change on/off) would be a good additive to the next update.
      • Sep 28
    • Sassy1Nabors
      Sassy1Nabors I found a solution! MIDI patch change messages go from 1-128 on the X5 so I went to bank 26-1 on the G-system witch is out of range for the X5. I have banks 26-39 on G-system and the Riverside has 300 patches so should not be a problem. Thanks for your help.
      • Sep 28
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  • New
    ARSRepair22520
    Newcomer - Level 1
    2021-09-21
    TC Electronic Finalizer 96K | Multi-Effects Processors

    Main board for Finalizer 96k needed + part number would be appreciated as well, thank you!

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    • ARSRepair22520
      Nigel67 Hi ARSRepair22520. Please submit a spares ticket and a colleague will get back to you with pricing and availability. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. Many thanks
      • Sep 21
      • TC Electronic Finalizer 96K
        ARSRepair22520 Hi Nigel, I submitted a spare parts ticket (CAS-489059-D0N9L6) a week ago and still haven't heard back, is there another route that can be taken to receive a quicker response? Thank you.
        • Sep 29
  • New
    Rob13
    Newcomer - Level 1
    2021-09-21
    Tc helicon voicelive 3 extreme | Multi-Effects Processors

    Just purchased the Tc helicon voicelive 3 extreme. There is no amazing grace preset as described in the manual. Anybody got any ideas? 

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  • New
    TonyJ
    Contributor - Level 1
    2021-09-21
    Ditto Looper X2 failing. Firmware doesn't install on MacOS. Help! | Multi-Effects Processors

    Hi there.

    I've loved the Ditto Looper X2 for the 5 years I've had it now, but it has now become barely useable anymore!

    It repeats nasty loop feedback and distortion. I've read about doing the "hard reset" and I do that, but it's only good for one or two songs, then the pedal is unusable again.  In a live gig setting, this is unacceptable.

    I've tried downloading the latest firmware update for macOS (from 2017??), but the file will NOT INSTALL.

    Even when I override security protocols (as MacOS cannot identify the developer), the file starts to open, and then just fails and shuts down.  It seems no one actually tested this on macOS.

    I need your HELP ASAP !!

    - Tony

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    • TonyJ
      Nigel67 Hi TonyJ. The Technical Team are going to need to get involved and advise you further on this issue. Can you send them a ticket please. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket.
      • Sep 21
  • New
    nilsw63
    Newcomer - Level 1
    2021-09-15
    Multac for m5000 | Multi-Effects Processors

    Are there by any chance , some multac units for the m5000 series still in existence?

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    • nilsw63
      PedroRodrigues Hi nilsw63, unfortunately we do not have them anymore, the only solution now will be to cannibalize M5000 units for parts. Thank you
      • Sep 19
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