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  • New
    hamanohashi
    Newcomer - Level 1
    2021-02-25
    Vyzor editor for TC Helicon VoiceWorks | Multi-Effects Processors

    Hello

    Does someone have the vyzor editor for TC Helicon VoiceWorks excecutable/setup for windows ? 

    Impossible to find it as all website are down now : 

    psicraft =down

    tc helicon = redirect to psicraft

     

    thank you !

    read more...
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  • New
    cwest
    Newcomer - Level 1
    2021-02-15
    Vl3x amp gain | Multi-Effects Processors

    Hi. Does anyone know why I cannot adjust my amp gain on certain presets. Global is off. Cheers 

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    • 1 Replies
      Oldest
    • cwest
      PetGerbil 'cos you've got the "drive" pedal engaged ? (it replaces the gain section on the amp)
      • Feb 15
      • Vl3x amp gain
        cwest Thanks PetGerbil. That’s it. Cheers
        • Feb 15
  • New
    Mircode1
    Newcomer - Level 1
    2021-01-22
    Can't regist my product | Multi-Effects Processors

    Hi,

    I bought my Voicelivetouch2 in 2016, never register it. I tried on the platform but I can't.

    This is the invoice 


    View Attachment
    read more...
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    • 3 Replies
      Oldest
    • Mircode1
      Dale_M Hi Mircode can you give me your name and email? I will see if I can help you manually.
      • Jan 22
    • Mircode1
      Mircode1 [email protected] Biancavilla Mirella, but I bought also some instruments with my company (Behringer Neutron and I had the same problem, someone registered for me).
      • Jan 25
    • Mircode1
      Dale_M I have sent you an email and resolved this (please check your inbox/junk) also if you have any more to register please reply.
      • Jan 25
  • New
    Innoceny
    Newcomer - Level 1
    2021-01-21
    TC Helicon Voicelive 2 not powering on | Multi-Effects Processors

    I plug it in and press the power button and nothing happens. The screen doesn't light up, nothing.

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    • 1 Replies
      Oldest
    • Innoceny
      DavidKnighton Hello Innoceny,
      Double check you're using the correct power cable that was supplied with your unit. Beyond that, sounds like your device may need service. Click the SUPPORT tab at the top of the page, scroll to the bottom and click SERVICE REQUEST to initiate a ticket.
      • Jan 21
  • New
    KerryKnuth
    Newcomer - Level 1
    2021-01-13
    voice live play acoustic | Multi-Effects Processors

    Is there any chance that the voice live play product could be upgraded to be able to store loops? That would be a great feature!!

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  • New
    Arni
    Newcomer - Level 1
    2020-12-04
    Voicelive Acoustic - Headphone Output | Multi-Effects Processors

    Hello, I was wondering if you could use the headphone port as your main out put? So Use a cable from the headphone output to your recoring device, amp, or in my case looper. Is there any reason this would not work? will the quality be worse?

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    • 1 Replies
      Oldest
    • Arni
      DavidKnighton Hello Arni Olafsson,
      In theory, this 'could' work, however you have to bear in mind the headphone port is a stereo output, not a mono output. If you were to plug it into a mono input on your looper, it might sound funny. Also, headphone outputs are designed to see a specific impedance load on them. Plugging them into an instrument input may have some drawbacks. Realistically, you should be using the dedicated output of your device instead of the headphone output. Simply put, it's called a headphone output because it's designed for headphones.
      • December 4, 2020
  • New
    Dragonfly1
    Newcomer - Level 1
    2020-11-29
    Voicelive 3 - Very noisy when using it in front of an amp. | Multi-Effects Processors

    I've been using my acoustic with my VL3 into a PA.  I decided to try using my strat with the VL3 into my Fender DR, but the unit creates a loud, high-frequency hiss even with the amps and cabinet simulations turned off.  It doesn't matter what else I adjust, it creates a constant hiss.  It's not as loud with my solid state amp, but still very noticeable.

    Anybody experience such noise issues?

    read more...
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    • 1 Replies
      Oldest
    • Dragonfly1
      PedroRodrigues Hi Nick, please be aware that the VL3 was designed to be connected directly to a Mixing desk or to a PA as you mentioned. When you use the output connecting Guitar TRUH the output signal does not transport any of the effects via 1/4“ TRS phone jack.
      • November 30, 2020
  • New
    HitPit01
    Newcomer - Level 1
    2020-11-14
    User manual German VoiceLive | Multi-Effects Processors

    Hello, could someone please provide me an German Bedienungsanleitung pdf for my VoiceLive. I couldn't find it on official sites! There is only availability from VoiceLive 2 on? Thank you in advance. Best regards Peter

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    • 1 Replies
      Oldest
    • HitPit01
      ChrisEdwards1 Hi Peter, unfortunately, there is not a German translated manual available for the VoiceLive, however, I have included a copy of the manual for you in the following link in the hopes this may be of some help. https://we.tl/t-diNOrDCRWd
      • November 17, 2020
  • AlanCraigie
    Contributor - Level 2
    2020-10-26
    VL3X will not switch presets when midi command is sent from Reaper Daw. | Multi-Effects Processors

    The midi light comes on showing that the vl3x is receiving but the program number I am trying to switch to comes up for a fraction of a second (or sometimes not at all) and quickly returns to preset #1.

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  • drdave
    Newcomer - Level 1
    2020-10-16
    UNRESOLVED ISSUE PLAY ACOUSTIC FIRMWARE | Multi-Effects Processors

    CAS-145533-S7H8G6 

    Haven't heard any reply to my issue with TC Helicon Play Acoustic. After firmware update, 90% of Vocal effects disappear- for good! They return after factory reset, but then I can't get new udate that allows guitar effectes to be stored on individual presets instead of globally. Any suggestions? Anyone?? Ferris???

    read more...
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    • 1 Replies
      Oldest
    • drdave
      Nigel67 Hi David, I just checked your case. My colleague replied to you on the 13th October. Please could you check your SPAM box as the reply may have been put in there. I will send a message to them and ask for the e-mail to be resent.
      • October 18, 2020
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